Information Technology Services
Source: https://bgsu.edu/its.html
Archived: 2026-04-23 17:29
Information Technology Services
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Install Office 365
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ITS Services
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Knowledge Base/Self Help
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ITS Chat
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CLASSROOM INFORMATION & TRAINING
FEATURED
International Travel Laptops
If you plan to travel internationally during summer break, ITS highly recommends taking an International Travel Laptop and leaving your university device (and personal device, if able) at home.
Request an International Travel Laptop
Keep Your Mobile Device Up to Date
Keep your mobile device updated to access BGSU apps like Duo, Outlook, Student Printing, & Canvas—updates enhance security, protect data, & improve performance.
Learn More
Ensure Your Duo Mobile App is Up to Date
Effective Mar. 31, 2026, Duo Mobile app versions less than 4.85.0 will no longer be able to receive push authentication notifications. Be sure to update the app to continue using push!
Duo Self Help Articles
HELPFUL IT INFORMATION
Configure New Devices for Duo
If you've received a new mobile device recently don’t forget to configure it for Duo Two Factor Authentication! To add your new device, follow our KB instructions.
View Instructions
Classroom Support
For assistance using the technology in your assigned classroom, or to review classroom descriptions and software, visit our
Classrooms
webpage.
View the Classrooms Webpage
What's Included With My University Laptop?
We have compiled a Knowledge Base article detailing the accessories and peripherals included with BGSU laptop installations/requests.
View KB Article
Ensure Your Remote Work Environment is Safe!
The BGSU Information Security Office has put together tips and recommendations to help ensure that your remote work environment is secure.
Check Out Our Tips
Voicemail to Email Service
The voicemail to email feature sends voicemail messages to your BGSU email account as a .wav file attachment so you can listen to your messages directly from your email inbox.
Learn More
Configure New Devices for Duo
If you've received a new mobile device recently don’t forget to configure it for Duo Two Factor Authentication! To add your new device, follow our KB instructions.
View Instructions
Classroom Support
For assistance using the technology in your assigned classroom, or to review classroom descriptions and software, visit our
Classrooms
webpage.
View the Classrooms Webpage
What's Included With My University Laptop?
We have compiled a Knowledge Base article detailing the accessories and peripherals included with BGSU laptop installations/requests.
View KB Article
Ensure Your Remote Work Environment is Safe!
The BGSU Information Security Office has put together tips and recommendations to help ensure that your remote work environment is secure.
Check Out Our Tips
Voicemail to Email Service
The voicemail to email feature sends voicemail messages to your BGSU email account as a .wav file attachment so you can listen to your messages directly from your email inbox.
Learn More
Connect with us
Updated: 04/13/2026 11:34AM
Skip to main content
We use cookies to provide you with the best experience and to help improve our website.
View Privacy Statement
Toggle high contrast
Install Office 365
Get Help
Accounts
Students
Faculty/Staff
ITS Services
University Devices
Knowledge Base/Self Help
Reported Issues
Request Classroom/Lab Software
ITS Chat
My Tickets
Get Connected
Contact ITS
CLASSROOM INFORMATION & TRAINING
FEATURED
International Travel Laptops
If you plan to travel internationally during summer break, ITS highly recommends taking an International Travel Laptop and leaving your university device (and personal device, if able) at home.
Request an International Travel Laptop
Keep Your Mobile Device Up to Date
Keep your mobile device updated to access BGSU apps like Duo, Outlook, Student Printing, & Canvas—updates enhance security, protect data, & improve performance.
Learn More
Ensure Your Duo Mobile App is Up to Date
Effective Mar. 31, 2026, Duo Mobile app versions less than 4.85.0 will no longer be able to receive push authentication notifications. Be sure to update the app to continue using push!
Duo Self Help Articles
HELPFUL IT INFORMATION
Configure New Devices for Duo
If you've received a new mobile device recently don’t forget to configure it for Duo Two Factor Authentication! To add your new device, follow our KB instructions.
View Instructions
Classroom Support
For assistance using the technology in your assigned classroom, or to review classroom descriptions and software, visit our
Classrooms
webpage.
View the Classrooms Webpage
What's Included With My University Laptop?
We have compiled a Knowledge Base article detailing the accessories and peripherals included with BGSU laptop installations/requests.
View KB Article
Ensure Your Remote Work Environment is Safe!
The BGSU Information Security Office has put together tips and recommendations to help ensure that your remote work environment is secure.
Check Out Our Tips
Voicemail to Email Service
The voicemail to email feature sends voicemail messages to your BGSU email account as a .wav file attachment so you can listen to your messages directly from your email inbox.
Learn More
Configure New Devices for Duo
If you've received a new mobile device recently don’t forget to configure it for Duo Two Factor Authentication! To add your new device, follow our KB instructions.
View Instructions
Classroom Support
For assistance using the technology in your assigned classroom, or to review classroom descriptions and software, visit our
Classrooms
webpage.
View the Classrooms Webpage
What's Included With My University Laptop?
We have compiled a Knowledge Base article detailing the accessories and peripherals included with BGSU laptop installations/requests.
View KB Article
Ensure Your Remote Work Environment is Safe!
The BGSU Information Security Office has put together tips and recommendations to help ensure that your remote work environment is secure.
Check Out Our Tips
Voicemail to Email Service
The voicemail to email feature sends voicemail messages to your BGSU email account as a .wav file attachment so you can listen to your messages directly from your email inbox.
Learn More
Connect with us
Updated: 04/13/2026 11:34AM