Telehealth: Virtual Urgent Care | Houston Methodist
24/7 Virtual Urgent Care
On-demand video visits are available from wherever you are, whenever you need us in Texas.
On-demand video visits are available from wherever you are, whenever you need us in Texas.
START YOUR VISIT NOW
START YOUR VISIT NOW
Houston Methodist Virtual Urgent Care
See our providers now for non-emergency, urgent care needs via 24/7 video visits.
When you or someone you love isn’t feeling well, you want care that’s fast and convenient. Houston Methodist Virtual Urgent Care offers patients ages 2+ the same quality treatment that you expect from Houston Methodist — without leaving the comfort of your own home, work or wherever you are. Here is what you need to know:
Video visits are available 24/7, even on weekends and holidays
You can access Virtual Urgent Care from anywhere in Texas
Our providers will assess your condition and offer a diagnosis and treatment plan, if necessary
We accept most major insurance plans, in addition to offering a flat-fee option of $50
Visits are integrated with MyChart, allowing you to easily access your Virtual Urgent Care records
If you need help accessing your medical record, after-visit summary, sick slip or return-to-work note, please call 346.356.3060
If you are experiencing a serious or life-threatening medical emergency, please call 911.
Access Houston Methodist in Just 3 Easy Steps
Next time you get sick, skip the drive and the waiting room. Connect to a board-certified Houston Methodist provider from
wherever you are, no appointment needed. Houston Methodist’s expert care is now available for your
entire family, from wherever you can access the internet. Simply:
1. DOWNLOAD THE APP
Access Virtual Urgent Care via the
MyMethodist App, the MyChart App or your computer.
2. SELECT PAYMENT TYPE
Pay with insurance or pay a
flat fee of just $50.
3. BEGIN YOUR VISIT
Video visits are available
without an appointment.
The MyMethodist App Makes Getting Care Easier
The MyMethodist app puts care at your fingertips — where it’s easy to access Virtual Urgent Care. Download the app now and see a Houston Methodist provider from wherever you are, whenever you need care in Texas.
Find the app in the App Store or on Google Play.
Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
How to Prepare for a Virtual Urgent Care Visit
Make sure your device is plugged in or fully charged before you start your visit.
You can use the MyMethodist App, the MyChart App or a laptop computer for your visit.
Make sure you have a reliable Wi-Fi connection.
Use headphones if you need privacy or audio assistance.
Take your appointment from a quiet, private location that is convenient for you. This may include your home, a parked car or your office.
We do not recommend taking your appointment from a moving vehicle or in a public location.
When prompted, allow your camera and microphone to access the app.
If the appointment is for a minor, parental or guardian presence is required for the visit.
What Type of Care Is Right for You?
It’s important to know where to go to get the care you need before you’re sick or experiencing an emergency. Houston Methodist offers a variety of ways to get the care you need quickly. See below for a comparison of some of our care options:
Emergency Room
Head to the emergency room for serious, life-threatening medical emergencies, such as:
Stroke symptoms
Choking
Breathing problems
Head injury
Neck/spine injuries
Electric shock
Severe burns
Poisoning
Find an Emergency Care Location
Virtual Urgent Care
Our providers can see you virtually on-demand through the MyMethodist App, the MyChart App or via a laptop computer for the following conditions:
Acne
Allergies
Back Pain
Cold or flu
Cold sores
Constipation
Coughs
COVID-19
Diarrhea
Fevers
Headaches
Heartburn
Minor skin infections
Nausea or vomiting
Pink or red eyes
Rashes
Sinus infections
Sore throats
Styes
Sunburns
Upper respiratory infections
Urinary tract infections
Vaginal yeast infections
Learn More About Virtual Urgent Care
Same Day Clinics
You can schedule same-day or next-day appointments with a nurse practitioner or physician assistant for these conditions:
Acne
Abdominal pain
Allergies
Cold sores
Cold or flu
Coughs
Diarrhea
Dizziness
Fevers
Headaches
Heartburn
Joint sprains
Minor skin infections
Nausea or vomiting
Pink or red eyes
Rashes
School and sports physicals
Sinus infections
Sore throats
STD testing
Styes
Sunburns
Upper respiratory infections
Urinary tract infections
Vaginal yeast infections
Find a Same Day Clinic Location
Orthopedic Injury Clinics
Get specialized orthopedic care from our highly trained doctors and staff for unexpected injuries such as:
Acute orthopedic injuries
Fractures and broken bones
Injured tendons
Minor dislocations
Painful or swollen joints
Sports injuries
Sprains and strains
Torn ligaments
Find an Orthopedic Injury Clinic Location
Primary Care
Make an appointment with your primary care provider for the following:
Minor health concerns
Preventative and routine care
Screenings and vaccinations
Managing health conditions (diabetes, asthma, heart disease, etc.)
Referrals to specialty care
Find a Primary Care Doctor
Need more information before trying Houston Methodist Virtual Urgent Care?
Virtual Urgent Care visits are just $50, payable with a credit card. Alternatively, you can also use your insurance by selecting one of the listed options at the start of your visit, and entering your information. If you are using insurance, you may be responsible for any associated copays or deductibles (if applicable).
You will be matched to a Houston Methodist provider for your virtual care visit. You will receive the same quality care that you would expect from an in-person visit.
Make sure your device is plugged in or fully charged before you start your visit.
You can use the MyMethodist App, the MyChart App, a tablet or a laptop computer for your visit.
Make sure you have a reliable Wi-Fi connection.
Take your appointment from a quiet, private location that is convenient for you. This may include your home, a parked car or your office.
Use headphones if you need privacy or audio assistance.
If prompted, allow your camera and microphone to access the app.
If the appointment is for a minor, parental or guardian presence is required for the visit.
Video visits are not appropriate for emergencies. If you are experiencing a serious or life-threatening medical emergency, such as a stroke, breathing problems, seizures, a head injury, neck or spine issues, electric shock, severe burns or poisoning, please call 911.
Houston Methodist Virtual Urgent Care is intended for non-emergent, urgent care needs. It is a great solution when you need to see a provider quickly, but should not replace your primary care physician for ongoing wellness. To schedule an in-office visit with a PCP, please contact the Houston Methodist Primary Care Group Scheduling Center at 713.394.6724.
You must be at least 18 years of age to establish an account with Houston Methodist Virtual Urgent Care. Providers can see patients as young as 2 years of age. If your child is under 2, call your pediatrician or visit our urgent care partner, Next Level Urgent Care.
When you start your video visit, you will be assigned a Houston Methodist provider. You do not get to choose your provider.
During your appointment, a provider will assess your condition and, in some cases, may recommend you schedule an in-person visit for a complete diagnosis. Additionally, a follow-up appointment or referral to a specialist may be recommended. If an additional appointment is needed, your provider will notify you during your visit.
To receive the best care, we recommend taking your appointment from a quiet, private location that is convenient for you. This may include your home, a parked car or your office. We do not recommend taking your appointment from a moving vehicle or in a public location.
Video visits typically last around 10 to 15 minutes.
Houston Methodist Virtual Urgent Care uses secure, encrypted technologies that comply with all HIPAA regulations to keep your patient information secure.
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