Guest Services | Visitors | UT Southwestern Medical Center
New Patient Appointment
or
214-645-8300
William P. Clements Jr. University Hospital
Guest Services
6201 Harry Hines Blvd.
Dallas, Texas 75390
(Directions)
214-633-4700
New Patient Appointment
or
214-645-8300
New Patient Appointment
or
214-645-8300
Our Guest Services representatives are dedicated to making each patient’s hospital stay and each guest’s visit as comfortable and pleasant as possible.
Available 24 hours a day, seven days a week, we’re here to help in a variety of ways:
Wayfinding within the hospital
Wheelchair and valet assistance
Providing information on hotels, transportation, hair care appointments, food deliveries, guest trays, flowers, and more
Hours and Location
Main Guest Services desk
Located in the ground-floor lobby near the main entrance
Open 24 hours a day, seven days a week
Additional Guest Services locations
Located on the second and third floors of the hospital and in the ED lobby
Open during daytime hours (hours may vary)
Frequently Used Services
Internet access
: We offer free Wi-Fi for our visitors.
Learn how to get access
ATMs
: We have two ATMs onsite.
Laundry
: We don’t have a public laundry on-site, but there are several facilities nearby.
Mail
: Patients and visitors are welcome to drop off outgoing mail at the William P. Clements Jr. University Hospital Gift Shop. If you need to mail something while the Gift Shop is closed, please drop it off at the main Guest Services desk in the ground-floor lobby.