Billing & Pricing | UI Health
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At UI Health, our foundation in academic excellence leads to new possibilities in healthcare. We take pride in serving Chicago and are committed to keeping your family healthy.
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The University of Illinois Hospital and Clinics is a patient-centered organization. Providing safe, high-quality and cost-effective care for our patients is our foremost responsibility. The care of our patients and their families will always be at the heart of our mission.
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For billing questions, please call
312.996.1000
or send an email to
billinfo@uic.edu
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Online payment options
Click here if you have a MyChart account
Click here if you do NOT have a MyChart account
Paperless Billing Frequently Asked Questions
Q1: What is paperless billing?
If you are enrolled in paperless billing, you will no longer receive a paper bill in the mail. Your bills and all billing information for UI Health will only be available in MyChart.
Q2: Will I receive all my bills electronically?
You may receive some paper copies of your bill in the mail during the transition period. This does not mean you were billed multiple times. If you receive separate bills from UI Health’s pharmacy or Advantage laboratory services, you will continue to receive those in the mail, even if you are enrolled in paperless billing.
Q3: Who is eligible for paperless billing?
All UI Health patients with an active MyChart account will be automatically enrolled in paperless billing on June 1, 2025.
Q4: How do I check if I’m enrolled in paperless billing?
To check if you are enrolled in paperless billing, log into your MyChart account and go to the Billing Summary page. Once there you can click Paperless Preferences and view your billing preferences.
Q5: How do I opt-out of paperless billing?
If you would like to opt-out of paperless billing and continue to receive paper statements, log into your MyChart account and go to the Billing Summary page. There you can select “Opt-out of Paperless Billing.”
Q6: Do I need to have a MyChart account to enroll in paperless billing?
Yes. You need to have an active MyChart account to enroll in paperless billing. To get started, you can request an activation code, here. Once you have set up your account, visit the billing summary page and select “Paperless Billing.”
If you have additional questions about paperless billing, contact us at
312.996.1000
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