Water, gas & utilities | Services | City of Philadelphia
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Services
Water, gas & utilities
Learn about Philadelphia utilities and pay your water bill.
Get emergency home heater repairs
Emergency home heater repairs for those who are eligible.
Get advice to reduce utility costs
At a Neighborhood Energy Center, residents can get advice on how they can reduce energy costs.
Get your water tested
The Philadelphia Water Department (PWD) will conduct free water quality tests for customers with concerns about lead or water quality.
Submit a cable TV service complaint
The City of Philadelphia provides assistance with licensed cable operators such as Comcast and Verizon.
Become a water customer
Instructions and contact information for property owners, tenants, and occupants to use when setting up a water and sewer services account.
Pay or dispute a water bill
Learn how to make water bill payments and find out if you qualify for assistance.
Water pipe & meter maintenance
Details about the equipment that connects your property to the City’s water and sewer service lines, and what you’re required to maintain.
Water shutoffs
Find out why water shutoffs happen, how to prevent them, and how to get water service turned back on.
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