New Patient Portal Coming May 2! | Commonspirit Patient Portal | VMFH
Experiencing higher call volume/longer wait time. We’re sorry for delays & appreciate your patience |
Privacy Incidents-NorthGauge/Pinnacle & Access Information
New Patient Portal Coming May 2!
Information about our move to the CommonSpirit Patient Portal and Mobile App
Virginia Mason Franciscan Health (VMFH), including Virginia Mason Medical Center, is a member of CommonSpirit Health, a national health system caring for patients and supporting healthier communities across the country.
Together, we are
launching the CommonSpirit Patient Portal and Mobile App on May 2, 2026,
so you can continue to access your health information and manage your care. This change is the first step toward a unified patient portal for all locations across the Northwest.
While the MyVirginiaMason portal you use to access your health information online is changing, your care is not. You will continue to receive care from the same trusted providers.
Key Dates
Starting Friday, April 17, online scheduling will no longer be available through the MyVirginiaMason portal.
If you need to schedule or change an appointment between April 17 and May 2, please call your clinic or facility.
Starting Wednesday, April 29, MyVirginiaMason will become read-only.
This means patient/provider messaging will not be available through MyVirginiaMason. If you need to contact your provider during this time, please call your clinic or facility. You can continue to view your historical health information.
On May 2, you can begin using the CommonSpirit Patient Portal, powered by MyChart,
to access and manage your health information going forward.
Next Steps
You do not need to do anything right now.
On May 2, you can find clear instructions on how to download the app and create an account on our website.
If you already use MyChart, you’ll be able to easily connect your VMFH MyChart with the CommonSpirit Patient Portal on May 2.
Certain Virginia Mason departments/clinics will transition to the VMFH MyChart portal.
The Virginia Mason departments transitioning to VMFH MyChart are:
Asthma, Allergy and Immunology at VMMC (Lindeman Pavilion, Suite 101)
Hematology and Oncology at VMMC (Buck Pavilion, Suite 200)
Infusion at VMMC (Buck Pavilion, Suite 200)
Specialty Infusion Center at VMMC (Health Resources Building, Suite 200)
What You Can Expect
With online access 24/7, the CommonSpirit Patient Portal and Mobile App will provide you with quick access to your health records, allow you to manage appointments, check-in and much more.
After May 2,
messages about your care at VMMC or Virginia Mason clinics will come from CommonSpirit. Please pay attention to these messages that are from the same care team and providers you know and trust.
FAQs
Virginia Mason Franciscan Health (VMFH), including Virginia Mason Medical Center and Virginia Mason clinics, is a member of CommonSpirit Health, a national health system caring for patients and supporting healthier communities across the country. Together, we are
launching the CommonSpirit Patient Portal and Mobile App on May 2,
so you can continue to access your health information and manage your care.
If you receive care at the following Virginia Mason departments, you will transition to
VMFH MyChart
Asthma, Allergy and Immunology (Lindeman Pavilion, Suite 101)
Hematology and Oncology  (Buck Pavilion, Suite 200)
Infusion at VMMC (Buck Pavilion, Suite 200)
Specialty Infusion Center (Health Resources Building, Suite 200)
All other locations will continue using
VMFH MyChart
CommonSpirit Health is a national health system caring for patients and supporting healthier communities across the country. As a mission-driven network with more than 2,300 clinics, 137 hospital-based locations and home-based and virtual care services, CommonSpirit strives to improve the health of the people we serve.
As we get closer to May 2, we want to make you aware of important key dates:
Starting Friday, April 17, online scheduling will no longer be available through the MyVirginiaMason portal.
If you need to schedule or change an appointment between April 17 and May 2, please call your clinic or facility.
Starting Wednesday, April 29, MyVirginiaMason will become read-only.
This means patient/provider messaging will not be available through MyVirginiaMason. If you need to contact your provider during this time, please call your clinic or facility. You can continue to view your historical health information.
On May 2, you can begin using the CommonSpirit Patient Portal, powered by MyChart,
to access and manage your health information going forward.
Your historical medical information will be transferred to the CommonSpirit Patient Portal once you sign up for an account. You can also continue to access your historical health information on the MyVirginiaMason portal for the time being.
New health information occurring on or after May 2, including upcoming appointments, test results, provider messaging and more are now available in the CommonSpirit Patient Portal and Mobile App after you create an account.
As VMFH continues its integration with CommonSpirit, we are dedicated to making your health care experience even better. We know the health care environment is complicated — but your experience with your health information doesn't have to be.
The CommonSpirit Patient Portal and Mobile App are designed to simplify and improve your experience through a single, secure destination to manage your health online. This brings us one step closer to a unified EHR experience for the Northwest Region.
No. While the MyVirginiaMason portal you use to access your health information online is changing, your care is not. You will continue to receive care from the same trusted providers.
Good news! Once you sign up for the CommonSpirit Patient Portal or Mobile App, you can easily link your VMFH MyChart account and view all health information from VMFH with one, simple log-in.
The benefits and capability of the CommonSpirit Patient Portal and Mobile App will look familiar to you and provide:
24/7 access to medical records, test results, visit notes and care plans
Appointment scheduling and management
Pre-check in capability
After-Visit Summary access
Secure communications with your care team
Prescription refill requests
Online bill pay
You can sign up for the CommonSpirit Patient Portal and Mobile App on May 2. We will provide you with simple instructions on how to download the app and create an account closer to launch.
Yes. Virginia Mason Franciscan Health will continue to use the VMFH MyChart portal for many locations. On May 2, you can find instructions on how to link your accounts
on our website.
Yes. Once we begin using the CommonSpirit Patient Portal and Mobile App, you will receive messages and notifications from CommonSpirit Health, including important check-in processes, reminders, test results and more.
Messages from CommonSpirit are from the same physicians and caregivers you trust with your care.
Yes, we take your privacy very seriously. The patient portal uses secure, industry-standard technology to protect your personal health information. Only you and your authorized caregivers can access your account, and all data is encrypted to prevent unauthorized access.
Our dedicated support team will be available to assist you with any questions or technical issues. You can reach them at
(844) 528-8383
We don’t expect all of our patients to transition portals overnight. You will continue receiving communications and reminders across multiple touchpoints, on an ongoing basis. However, if you are currently using MyVirginiaMason and want to be able to manage your health care online, you will need to create a CommonSpirit Patient Portal account.
We understand that not everyone has access to technology or feels comfortable using it. You can still access your health information and manage your care by contacting your care team's office directly by phone. We are committed to ensuring that everyone has access to the care and information they need, regardless of their technological preferences.