Make an Appointment
(800) 416-4441
Make an Appointment
Make an Appointment
Call Us
Make an Appointment
Central Florida
(407) 650-7715
Northeast Florida
(904) 697-3600
Northwest Florida
(850) 505-4700
Primary Care Appointments
Visit our primary care location page to view locations that are close to you and make an appointment.
Make an Appointment
Make an Appointment
Call Us
Make an Appointment
Delaware Valley
(800) 416-4441
Central Florida
(407) 650-7715
Northeast Florida
(904) 697-3600
Northwest Florida
(850) 505-4700
Primary Care Appointments
Visit our primary care location page to view locations that are close to you and make an appointment.
Make an Appointment
Find a Location
Find a Doctor
Our Locations
We offer a range of care in Delaware, Florida, New Jersey and Pennsylvania. Call us at one of our four main locations, or use the buttons above to find the location or doctor closest to you.
Nemours Children’s Hospital, Delaware
1600 Rockland Rd.,
Wilmington, DE 19803
Nemours Children’s Hospital, Florida
6535 Nemours Pkwy.,
Orlando, FL 32827
Nemours Children's Health, Jacksonville
807 Children's Way,
Jacksonville, FL 32207
Nemours Children's Health, Pensacola
8331 N. Davis Hwy.,
Pensacola, FL 32514
Billing, Insurance & Financial Assistance
Billing and Insurance Questions
Customer Service:
(866) 390-3610
Hours:
Monday–Friday, 8 a.m. to 4 p.m. EST
Learn More About Insurance We Accept
Financial Assistance
We know it can be hard to handle your child’s health care finances. At Nemours Children's, our financial associates are highly trained and committed to providing as much assistance as possible.
Call:
(844) 551-2065
Press 3 for the Delaware Valley
Press 4 for Jacksonville
Press 5 for Orlando
Press 6 for Pensacola
Learn More About Financial Assistance
Requesting Medical Records
To obtain medical records for services provided by Nemours or to receive copies of an X-ray, please print and complete the Authorization to Release Form. You can return the form by:
Fax:
(302) 651-4480
Email:
patientrecords@nemours.org
The processing time for copies of records is 8-10 business days.
For personal copies of records, a flat rate of $6.50 will be assessed (CD, email, fax or mail).
Please call
(866) 956-7299
, press option #1, to check the status of your request.
Authorization to Release Form
Spanish
Haitian Creole
Learn More About Records Requests and Release
Nemours Headquarters
10140 Centurion Parkway North
Jacksonville, FL 32256
Call:
(904) 697-4100
Get Map & Directions
Patient & Visitor Feedback
Nemours welcomes feedback — complaints and compliments — from our patients, families and visitors. Your comments help us deliver exceptional care. Our patient relations team is here during normal business hours to respond to your feedback.
Patient & Visitor Feedback
Delaware
Florida
Delaware Valley Patient Relations Team
Call:
(302) 651-4799
Fax:
(302) 651-4699
Email:
patientrelationsDV@nemours.org
Florida Patient Relations Teams
Orlando
We value your feedback. Please
use this form
to submit your feedback online.
Valoramos tu opinión. Por favor usa
este formulario
para enviar tu opinión en línea.
Call:
(407) 567-3222
Email:
Concerns@nemours.org
Jacksonville
Call:
(904) 697-3658
Pensacola
Call:
(850) 505-4773
Compliance
The purpose of the Nemours Compliance Office is to protect the mission of Nemours, our patients and families, and Nemours associates from wrongdoing and harm. In addition, we are here to answer any questions you may have about a law, regulation or Nemours policy.
General Information
Report a Concern
If you have observed conduct that appears to violate a Nemours policy or a legal or ethical standard, report the concern to the Compliance Helpline. It is managed by a third-party to protect confidentiality, and is available 24/7. You can choose to identify yourself or remain anonymous.
Compliance Helpline:
(866) 636-4685
Report a Concern Online
Nemours Fund for Children's Health Offices
Wilmington, Delaware
Shands House, 1600 Rockland Road.
Wilmington, DE 19803
Jacksonville, Florida
The Nemours Fund, 10140 Centurion Pkwy N.
Jacksonville, FL 32256
Pensacola, Florida
8331 N. Davis Hwy.
Pensacola, FL 32514
Orlando, Florida
9145 Narcoossee Road, Suite 205.
Orlando, FL 32827