Your questions answered: Completing forms – Office of the Public Guardian

Your questions answered: Completing forms – Office of the Public Guardian
[English] - [
Cymraeg
We receive thousands of phone calls each week from people looking for help and information on the lasting power of attorney (LPA) process. This blog series answers your questions by breaking down the different stages of your LPA journey.
Here we look at common questions about completing LPA forms.
See also:
Attorneys, witnesses and certificate providers
Includes making a start and who to involve
Payments and fees
Includes cheques and applying for remissions and exemptions
Using your LPA
ncludes reference numbers, activation keys and access codes
Reporting and making changes to your LPA
ncludes reporting a death and changing address
Finding, searching and viewing LPAs
Includes how to access View an LPA online, and how to request a search of the OPG registers
A lasting power of attorney, or LPA, is helpful for everyone over the age of 18. Here’s a brief video guide on how to get started.
Where can I get the forms?
The quickest way to make a Lasting Power of Attorney (LPA) is by using our
online tool.
You can download and print all the forms you'll need to complete an LPA from this website too.
Can I use blue ink on my LPA application?
Your LPA will not be rejected if you complete it in blue ink, but we prefer that it is completed in black ink.
Can I send multiple applications in the same envelope?
Yes. If possible, please separate them with a paperclip or similar. Please don’t staple them as this could lead to the document being damaged.
What is the order of signing the document?
The donor signs the LPA first
The witness signs the LPA to verify the donor’s signature
The certificate provider then signs their section
Attorneys and/or replacement attorneys sign
The witness signs to verify the attorneys and/or replacement attorneys’ signature
You can find more detail on the order of signing and how to fill in the LPA on our
gov.uk page
Should I tick or cross the box on my LPA application?
As long as the mark you’re making is clear and within the box it doesn’t matter whether you tick it or put a cross in it.
Why can’t I change or amend an LPA if I find a mistake
If you make a mistake before you’ve signed the LPA you can correct it.
Do not use correction fluid (‘Tippex’) to correct it. If you do, we will not be able to register the LPA.
Cross out mistakes with a pen and write the correct details as close to the relevant box as possible. Everyone involved in each section must initial each change.
If you find an error after the donor has signed the document, it cannot be changed. This is because when the donor signs the document, they are saying everything on it is accurate and true at the time of signing.
If you change anything in the LPA after this, it will make the LPA invalid.
If you’re using the online LPA tool it will prompt you to check all the information in each section and highlight errors made where possible. On
ce you've
confirmed everything and the document is ready to print, you can no longer change the LPA.  If you notice and error which you need to fix, you will need to start again as you’ve confirmed the document is final.
] - [Cymraeg]
Atebion i’ch cwestiynau: Llenwi ffurflenni
Rydyn ni’n cael cannoedd o alwadau ffôn bob wythnos gan bobl sy’n chwilio am help a gwybodaeth ynghylch llawer o wahanol bethau. Mae’r gyfres hon o flogiau’n ateb eich cwestiynau drwy ddadansoddi gwahanol gamau eich taith Atwrneiaeth Arhosol.
Yma rydym yn edrych ar gwestiynau cyffredin ynghylch llenwi ffurflenni LPA.
Gweler hefyd:
Atwrneiod, tystion a darparwyr tystysgrif
Mae’n cynnwys dechrau arni a phwy i’w gynnwys
Taliadau a ffioedd
Yn cynnwys sieciau a gwneud cais am ostyngiadau ac esemptiadau
Defnyddio eich LPA
Yn cynnwys cyfeirnodau, allweddi ysgogi a chodau mynediad
Adrodd a gwneud newidiadau i’ch LPA
Yn cynnwys rhoi gwybod am farwolaeth a newid cyfeiriad
Dod o hyd i, chwilio a gweld LPAs
Yn cynnwys sut i gael mynediad i Gweld Atwrneiaeth Arhosol ar-lein, a sut i ofyn i chwilio cofrestrau Swyddfa’r Gwarcheidwad Cyhoeddus
Mae atwrneiaeth arhosol, neu LPA, yn ddefnyddiol i bawb dros 18 mlwydd oed. Dyma ganllaw byr ar ffurf fideo yn dangos sut i gychwyn arni.
Ble alla i gael y ffurflenni?
Y ffordd gyflymaf o wneud Atwrneiaeth Arhosol yw defnyddio ein
hadnodd ar-lein
Gallwch lwytho i lawr ac argraffu'r holl ffurflenni sydd eu hangen arnoch i lenwi atwrneiaeth arhosol o'r wefan hon.
Alla i ddefnyddio inc glas ar fy nghais am LPA?
Ni fydd eich LPA yn cael ei gwrthod os byddwch yn ei llenwi mewn inc glas, ond mae’n well gennym os caiff ei llenwi mewn inc du.
A alla i anfon mwy nag un cais yn yr un amlen?
Gallwch. Os oes modd, dylech eu gwahanu â chlip papur neu rywbeth tebyg. Peidiwch â’u styffylu gan y gallai hyn arwain at ddifrodi’r ddogfen.
Beth yw’r drefn o lofnodi’r ddogfen?
Mae’r rhoddwr yn llofnodi’r LPA gyntaf
Mae’r tyst yn llofnodi’r LPA i ddilysu llofnod y rhoddwr
Yna bydd darparwr y dystysgrif yn llofnodi ei adran
Mae’r atwrneiod a/neu atwrneiod wrth gefn yn llofnodi
Mae’r tyst yn llofnodi i ddilysu llofnod yr atwrneiod a/neu’r atwrneiod wrth gefn
Gallwch chi ddod o hyd i ragor o fanylion am y drefn lofnodi a sut i lenwi’r atwrneiaeth arhosol ar ein
tudalen gov.uk
Ddylwn i dicio neu roi croes yn y blwch ar fy nghais am LPA?
Cyn belled â bod y marc rydych chi’n ei wneud yn glir ac o fewn y blwch, does dim ots a ydych chi’n ei dicio neu’n rhoi croes ynddo.
Pam na alla i newid na ddiwygio Atwrneiaeth Arhosol os bydda i’n sylwi ar gamgymeriad
Os byddwch yn gwneud camgymeriad cyn i chi lofnodi’r LPA, gallwch ei chywiro.
Peidiwch â defnyddio hylif cywiro (‘Tippex’) i’w gywiro. Os byddwch yn gwneud hynny, ni fyddwn yn gallu cofrestru’r atwrneiaeth arhosol. Dilëwch y camgymeriadau gyda beiro ac ysgrifennwch y manylion cywir mor agos â phosibl at y blwch perthnasol. Rhaid i bawb sy’n ymwneud â phob adran lofnodi pob newid.
Os byddwch yn canfod gwall ar ôl i’r rhoddwr lofnodi’r ddogfen, ni ellir ei newid. Y rheswm am hyn yw pan fydd y rhoddwr yn llofnodi’r ddogfen, mae’n datgan bod popeth arni’n gywir ac yn wir adeg llofnodi’r ddogfen.
Os byddwch yn newid unrhyw beth yn yr LPA ar ôl hyn, bydd yn gwneud yr LPA yn annilys.
Os ydych chi’n defnyddio’r adnodd LPA ar-lein, bydd yn eich annog i wirio’r holl wybodaeth ym mhob adran ac yn tynnu sylw at wallau sy’n cael eu gwneud pan fo hynny’n bosib. Ar ôl i chi gadarnhau popeth a bod y ddogfen yn barod i’w hargraffu, ni allwch newid yr atwrneiaeth arhosol mwyach.  Os byddwch yn sylwi ar wall y mae angen i chi ei gywiro, bydd angen i chi ddechrau eto gan eich bod wedi cadarnhau bod y ddogfen yn derfynol.
We can’t comment on specific applications and cases here and won’t publish questions containing personal information.
You can contact
customerservices@publicguardian.gov.uk
/ 0300 456 0300.
It will help to have your LPA information to hand so we can help you as quickly as possible. A list of what to include is available in the
‘reporting and making changes to your LPA’ blog
Ni allwn roi sylwadau ar geisiadau ac achosion penodol yma ac ni fyddwn yn cyhoeddi cwestiynau sy’n cynnwys gwybodaeth bersonol.
Gallwch gysylltu â ni ar:
customerservices@publicguardian.gov.uk
/ 0300 456 0300.
Bydd yn help os bydd yr wybodaeth am yr LPA gennych wrth law er mwyn i ni allu eich helpu mor gyflym â phosibl. Mae rhestr o’r hyn i’w gynnwys ar gael yn y
blog ‘adrodd a gwneud newidiadau i’ch LPA’
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12 comments
Comment by
R. Coleman
posted on
16 February 2024
It may be of help if the address where to send completed applications is mentioned somewhere.
Link to this comment
Replies to R. Coleman>
Comment by
rebeccaparker1
posted on
16 February 2024
Hi R. Coleman
Thank you for sharing your feedback. We recommend that these questions and answers are used alongside guidance on gov.uk but we’ll take your suggestion on board for future improvements.
OPG communications team
Link to this comment
Comment by
Mr Lewis Ritchie
posted on
19 February 2024
Is a photo copy or email attachment of an LPA document signed by an Attorney or witness acceptable when submitting a completed LPA.
Link to this comment
Replies to Mr Lewis Ritchie>
Comment by
rebeccaparker1
posted on
23 February 2024
Hi Lewis,
Thank you for your question. When completing forms everyone involved must sign the same original LPA document. We cannot register an LPA that includes photocopy scans or copied pages.
OPG Communications Team
Link to this comment
Comment by
Mr Lewis Ritchie
posted on
23 February 2024
Thank you Rebecca for your response to my question. Having recently completed my LPAs the question arose regarding my son who lives in the USA and the signing of the Attorney page. We were fortunate he was in the UK when the forms were signed and witnessed, but was interested should the OPG reject the LPA document and we needed to go through the process again.
Thank you again
Lewis Ritchie
Link to this comment
Comment by
Mrs Munir Irfan
posted on
25 February 2024
I have been sent a new Section 11 and 15 to complete again.
Link to this comment
Replies to Mrs Munir Irfan>
Comment by
rebeccaparker1
posted on
28 February 2024
Hello Mrs Irfan,
Thank you for your message. We haven't published your full comment as it contains personal information. Unfortunately, we can’t comment on specific cases here.
Please contact the customer service team:
customerservices@publicguardian.gov.uk
/ 0300 456 0300. It will help to have your LPA information to hand so we can help you as quickly as possible. A list of what to include is available here:
Thank you
OPG communications
Link to this comment
Comment by
Catherine Lloyd
posted on
28 February 2024
My mother is now resident in a different nursing home.Does the Office of the Public Guardian need to know her new address as myself and my two siblings hold P.O.A for my Mother
Link to this comment
Replies to Catherine Lloyd>
Comment by
rebeccaparker1
posted on
01 March 2024
Hi Catherine
You need to report a change of address. You will need details of the LPA such as a reference number, name of the donor and date of birth so that we can find a document on the system and update as needed.
Do not change the LPA itself as this will invalidate it. The document remains valid with the previous name and address details showing.
More information can be found on our
‘changes you need to report’
GOV.UK page.
OPG communications
Link to this comment
Comment by
Catherine Lloyd
posted on
03 March 2024
Thanks.
Link to this comment
Comment by
N Glanville
posted on
08 March 2024
Can the same person be the witness to the donor’s signature and the certificate provider?
Also, when it comes to the attorney’s signature, can a different witness be used to verify their signature, to the witness of the donor’s signature?
Link to this comment
Replies to N Glanville>
Comment by
rebeccaparker1
posted on
28 March 2024
Hi
Yes. A certificate provider can be a witness if they are over the age of 18 and not one of your attorneys.
When it comes to the attorney’s signature, they must be over the age of 18 and not the donor.
OPG communications team
Link to this comment
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