Paying bills, fines and invoices

Paying bills, fines and invoices
Paying bills, fines and invoices
Checking a payment to us you don't recognise
All payments you make to us will appear on your bank or credit card statement as 'Chelmsford City Council'. You can check our information on
payments you have made to us
, to help you identify what it might relate to.
Paying online
You can use our
online payment system
to pay:
your Council Tax
your Business Rates
your housing rent
planning fees
invoices from us
your Housing Benefit overpayment invoice
Business Improvement District (BID) levy
Fines and penalty notices
You can also go online to:
pay a parking fine (also known as a PCN or Penalty Charge Notice)
pay a fixed penalty notice (also known as an FPN)
How to pay online
To pay online, you will need:
your card details, including the card number, CSV number, and start and expiry date
your payment reference number
to enter the amount you need to pay
You can pay online using most debit and credit cards or PayPal, but we don’t accept American Express.
You can only use a debit card to pay for Business Rates.
Paying by phone
You can call our 24 hour payment line on
0300 456 0489
and use it to pay:
your Council Tax
your Business Rates
invoices from us
your Housing Benefit overpayment invoice
parking fines (PCNs)
To pay by phone, you will need:
your card details, including the card number, CSV number, and start and expiry date
your payment reference number
to enter the amount you need to pay
You can pay by phone using most debit and credit cards, but we don’t accept American Express.
You can only use a debit card to pay for Business Rates.
Other ways to pay
You can view all the
ways to pay Council Tax
.
You can also find out about paying for
garden waste collections
.