Consolidated Communications/Fidium Fiber Plans Broader Discontinuation of Legacy Phone Services as They Expand Fiber Network | Department of Public Service
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Consolidated Communications/Fidium Fiber Plans Broader Discontinuation of Legacy Phone Services as They Expand Fiber Network
Announcements
Mon, 03/09/2026 - 12:00
On March 6th, 2026, Consolidated Communications of Vermont Company (CCVT), LLC, which does business as Fidium, filed another petition with the Federal Communications Commission (FCC).
The petition requests permission to discontinue traditional landline phone service (also known as legacy voice service) in more areas of Vermont.
The Newly Affected Areas
The petition applies to the following exchanges:
Enosburg Falls
Poultney
Jeffersonville
White River Junction
Milton
What This Means
In these areas, Fidium has replaced much of its older copper phone network with fiber-optic infrastructure. The FCC webpage
Tech Transitions: Network Upgrades That May Affect Your Service | Federal Communications Commission
provides more information about this infrastructure and transition process.
Where fiber service is available, Fidium proposes to transition customers from traditional landline phone service to a Voice over Internet Protocol (VoIP) phone service. VoIP phone service uses an internet connection instead of copper phone lines. Please visit the FCC webpage
Voice Over Internet Protocol (VoIP) | Federal Communications Commission
for more information about VoIP services.
There are limitations to VoIP service in the event of a power outage. Visit the department’s webpage
Voice Services over Non-Powered Facilities | Department of Public Service
for information and tips to stay informed and connected during power outages. The Department has also developed a webpage
Copper-To-Fiber Phone Service Transitions in Vermont
to better inform customers on how service providers are transitioning from copper to fiber phone services and tips on navigating this change safely.
Current Service Information
According to the petition: This impacts
27 customers
in the above listed exchanges.
Proposed Timing
Fidium is seeking approval to discontinue legacy landline phone service
on or after June 2, 2026
, following FCC approval.
More Information
The FCC filing is available on the FCC’s
Electronic Comment Filing System
(ECFS).
Customers affected by this change should have received a letter or email from Fidium with more information and next steps.
For questions, please contact Consolidated Communications / Fidium Fiber at 866-573-1221 or visit
FidiumFiber.com