Online MBA Program | Operations Management | Jack Welch Management
Source: https://jackwelch.strayer.edu/academics/mba/operations-management-concentration
Archived: 2026-04-23 17:31
Online MBA Program | Operations Management | Jack Welch Management
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JWMI MBA in Operations Management
Earn our MBA in Operations Management Concentration
Become a driving force for operational excellence. The JWMI MBA in Operations Management Concentration gives you the confidence and skills to optimize your processes, maximize productivity and win in business.
Next start date:
July 6
At a glance
wifi
100% online
Flexible format
auto_stories
12 courses
10 weeks each
watch_later
10–15 hours
Hours per week per course
monetization_on
$3,925
Cost per course
calendar_month
18–36 months
Total program length*
*Final program length will depend on the number of courses taken per quarter and the number of quarters attended per year.
Request information
Apply now
Home
Academics
MBA
Operations Management Concentration
PROGRAM OVERVIEW
Gain your industry edge
Level up your skills and get in the game with an MBA designed for your professional growth.
Here’s what you can expect:
Top 10 ranked online MBA
Online learning, at your own pace
Insights from renowned executives
Real-world skills you can apply immediately
Scholarship and savings options
Student support at every step
Recognized, respected and accredited
Choose the right MBA to supercharge your career skills. JWMI not only holds distinct accreditations that
attest to our academic quality, but we’ve also been ranked among The Princeton Review’s Top 10 Online
MBA programs for three years in a row.
Accreditation
Rankings
CURRICULUM AND LEARNING
Learn Today, Apply Tomorrow
A degree you can’t apply is just a fancy piece of paper. The JWMI MBA in Operations Management Concentration equips you with proven practices you can immediately apply to your professional life.
The Operations Management Concentration curriculum
This concentration combines leadership and business skills from our core MBA with strategies to keep your operations organized and efficient. You’ll also learn to inspire your team to bring their A game, even during times of change.
Leadership in the 21st Century
Leadership is different from management. Managers get predictable things done predictably. Leaders inspire action and adaptability in an unpredictable world. This course delves into the concepts, tools and skills leaders need today. It combines theory and practice to examine such topics as strengthening emotional intelligence, motivating people to achieve strong results, managing conflict, leading change, aligning teams and eliciting support from colleagues and bosses. In addition, this course lays out Jack Welch’s time-tested techniques for high-performance team leadership.
Business Communication and Executive Presence
Your career and ability to lead depend on effective communication. Communication is a learned skill that everyone can improve. This course will teach you techniques, often reserved for high potential executives, to advance your leadership presence, strategic communication, professional relationships, presentation performance, and workplace crisis management. You will sharpen your communication skills through targeted learning, practice, and coaching. Additionally, you will have the opportunity to optimize your online presence through strategic updates to your LinkedIn profile and peer feedback.
Operational Excellence
Everyone in the organization is responsible for operational excellence. This course focuses on the pursuit of operational excellence as a competitive strength. Students gain the tools needed to identify opportunities for improving process effectiveness and efficiency. Topics include value stream mapping, process analysis, quality, customer-focused design, Six Sigma, and Lean systems.
Managerial Economics
At its simplest, managerial economics is about making decisions at the individual, firm, market and economy levels in the face of constraints, be they scarce resources, pricing pressures or global competition. In this course, you will explore powerful concepts like supply and demand, profit optimization, price sensitivity, demand estimation, productivity, cost analysis, market structures, marginal analysis, the government’s role in markets, forms of competition, risk analysis and pricing practices. In the end, you will be able to analyze and master competitive forces at both a quantitative and practical level.
Getting Your Customers What They Need
If you can’t get your product or service to your customers effectively and efficiently, you will lose business. This course provides students with the strategic, planning, and analytical tools needed to meet customer demand and manage supply chains. Students gain an understanding of the complexities of the movement of goods and services and the handoff from one owner/organization to the next. Topics include forecasting, capacity planning, operations planning and scheduling, inventory management, Lean systems, supply chain management, and global logistics, including the regulations and requirements associated with managing an international supply chain.
People Management
Early on in your career, professional success depends on your innate talents, how you develop those talents and your initial career decisions. But once you become a manager, your ability to select, develop, promote and manage the right people becomes the most important determinant of success. In this course, students explore two general areas of people management: hiring and positioning the right players for organizational needs and managing people once the players are in place. Specific topics include sourcing and integrating new talent, managing strategic talent inventory, working with HR and organized labor, performance evaluations and reward systems.
Financial Management I
Financial accounting is the "language of business." Leaders must develop fluency in financial concepts, principles, and tools to understand and drive effective organizational decisions. In this course, you will learn to read, understand and analyze financial data as well as apply managerial accounting concepts such as costing, variance analysis, forecasting, and capital budgeting. Maximize the impact of your financial decisions by learning to speak with numbers.
Delivering Quality
Delivery of high-quality products and services with minimal defects and consistent performance is critical to any organization’s success. This course provides a foundation for understanding and applying the principles, tools, and statistical methods of quality and performance excellence from an enterprise perspective. It covers Quality Planning in the development of new products and services, Quality Improvement methods such as Six Sigma to minimize variation, and Quality Control to ensure quality is achieved on a sustainable basis.
Financial Management II
Emphasizing the investment strategies of Warren Buffett, this course will help you develop the financial management skills necessary to analyze the competitive strengths of companies, and from that analysis, gain a better understanding of the qualities that investors in those companies seek. You will leverage these financial management skills to become a more strategic and tactical manager and improve your communication abilities when dealing with senior financial professionals.
Strategy
In this course, students learn how to define your organization’s capabilities to implement and execute a winning strategy. Using Jack Welch’s approach to developing and evaluating a strategy, you will create an effective plan of action designed to achieve the higher-level goals of an organization. You will learn to drive strategic outcomes by consistently assessing decisions. You will identify criteria for uncovering risk, and develop plans for proactively addressing risks inherent to strategy.
Leading Operational Change
Turn operational strength into a competitive advantage. Innovation and agility are essential to competing and winning in a global environment. This course focuses on the role of senior leadership in driving change initiatives to implement operational improvements. It covers critical topics of operations and process strategy and explores frameworks to support performance excellence. We examine how operational leaders must learn to communicate data so that non-specialists can understand to align the workforce. It also looks at how to leverage the proven tools of operational excellence and leadership to strengthen the connection between performance objectives, performance reviews, and team management practices.
Operations Capstone
The final course in the Operations Management concentration is a capstone course in which students tackle a real-world project to develop an operations strategy supported by a detailed operations plan to improve a mission-critical process. The course requires the use of both quantitative and data analyses to evaluate the business and financial impact of the proposed improvements). Students will develop an implementation plan that includes the means to measure outcomes using KPIs and other quantifiable metrics.
Study with faculty experts
Learn from the best to be the best. Passionate former and current executives from some of the most well-known companies in the world are ready to help you lead with a CEO mindset and reach your professional potential. Their insights engage, challenge and inspire through a virtual classroom experience that includes support seven days a week.
You’ll also have a unique opportunity to learn from renowned influential names in business through exclusive video keynotes. These
Experts of Practice
will share game-changing insights from their experiences on the front lines of leading companies.
Meet some of our Experts of Practice
Richard Chua, PhD
Richard Chua, PhD Author, Trainer, Consultant and Lean Six Sigma Master Black Belt Sensei
Based on alumni feedback submitted to Poets&Quants, JWMI was:
Ranked #4 in Overall Quality of Professors
Ranked #3 in Accessibility of Professors
Source: Poets&Quants, Best Online MBA Programs, 2025
All online, all on your time
Go after your degree without having to leave your current job or lose career momentum. The JWMI MBA in Operations Management Concentration is 100% online and fully asynchronous, so you can learn at your own pace, wherever you live. With no set lecture times, you can complete your coursework in advance – whenever it’s convenient – up to three weeks before an assignment is due.
TUITION AND SAVINGS
How to afford your online MBA
Cost shouldn’t be a barrier to advancing your education. Your admissions officer can help you find savings opportunities to make your MBA affordable.
$3,925 cost per course
Ways to manage costs
Employer tuition assistance
You may be able to save on tuition through your employer. Contact admissions by phone at 1-855-596-5964 or email
[email protected]
to see if your company is one of our many employer partners.
Scholarships
JWMI offers scholarships ranging from $3,000 to $23,100. Reach out to a member of our admissions team to learn more about our scholarships and eligibility requirements.
Financial aid
You may qualify for grants and loans through federal financial aid. Visit
fafsa.gov
to see if you’re eligible. When completing your application, use Strayer Federal School Code 001459.
CAREER PREPARATION
What JWMI’s MBA can do for you
Whether you want to become a better leader, get promoted or break into the operations management arena, the JWMI MBA in Operations Management Concentration can help you pursue your goals.
Boost your career with professional skills
We designed our online operations management MBA to help you:
Establish ways to gather, analyze and interpret data needed for decision-making
Apply business concepts and tools to tackle challenges and make process improvements
Create strategies to cut costs, boost quality and manage risks across your organization
Use effective communication and change management to roll out operations management initiatives
Lead in a way that enhances productivity and encourages innovation across the team
Foster a motivating, adaptable workplace culture to help your company compete globally
ADMISSIONS
Start winning now
Apply today – there’s no fee. Your admissions officer will guide you through every step of the process, beginning with admission requirements.
Next start date:
July 6
Four convenient start dates throughout the year:
Winter
JAN
Spring
APRIL
Summer
JULY
Fall
OCT
Admission requirements
Before you can pursue your MBA degree, you must provide:
Proof of completion of a United States baccalaureate degree from an accredited institution or approved equivalent
A 3.0 undergraduate grade point average (GPA) on a 4.0 scale
Applicants with a lower GPA and at least five years of business experience may still be considered for the program if they demonstrate strong potential for success. A personal interview with the dean is required.
A GMAT or GRE (unless you have five years of professional experience)
A completed MBA application and enrollment agreement, as applicable
A valid, current government-issued photo ID
A resume or LinkedIn profile, along with a personal essay
MBA OPTIONS
Explore our MBA options
With JWMI, you’ll have the option to choose between our core MBA or MBAs with industry-specific concentrations. Find out more about our programs.
JWMI MBA
Gain a solid foundation in leadership strategy, marketing and finance. Our MBA provides a well-rounded experience that can be applied to any industry and at any career stage.
Learn more
JWMI MBA Healthcare Concentration
Make your mark in the ever-changing healthcare environment by learning how to face rising costs, economic inefficiencies, changing technologies and instability.
Learn more
JWMI MBA Human Resources Concentration
Elevate yourself as an HR professional and drive your company’s organizational success by learning essential talent management skills.
Learn more
JWMI MBA AI Leadership Concentration
Level up your leadership with artificial intelligence (AI). Learn how to leverage AI to improve decision-making, boost operational efficiency, spark innovation and steer your organization to success.
Learn more
Step up your career game
Complete your application and connect with an admissions officer for enrollment support.
The Jack Welch Management Institute’s online MBA is programmatically accredited by the Accreditation Council for Business Schools and Programs (ACBSP). This international program-level accreditation focuses on recognizing teaching excellence, determining student learning outcomes and a continuous improvement model. It measures and analyzes for quality, ensuring that students, like you, gain the right skills from their educational investment. The
ACBSP accreditation
is internationally recognized and ensures that certain academic standards are met in the program.
View the ACBSP student achievement information
here
.
JWMI is a part of Strayer University. Strayer University is an accredited institution and a member of the Middle States Commission on Higher Education (MSCHE),
http://www.msche.org
. Strayer University’s accreditation status is Accreditation Reaffirmed. MSCHE most recently reaffirmed Strayer University’s accreditation status in June 2017, with the next self-study evaluation scheduled for the 2025–2026 academic year. MSCHE is an institutional accrediting agency recognized by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA). Setting high standards of educational excellence, MSCHE accredits universities such as Princeton University, Syracuse University, Johns Hopkins University, Temple University and the University of Maryland. This accreditation process ensures institutional accountability, self-appraisal, improvement, and innovation through peer review and the rigorous application of standards within the context of institutional mission.
For more information on why credibility matters, read
Understanding Education Accreditation
for an MBA Program, written by Mary Carr, Dean of Curriculum and Content.
Loading ...
Request Info Now
Submitting your information,
this may take a few seconds...
JWMI MBA in Operations Management
Earn our MBA in Operations Management Concentration
Become a driving force for operational excellence. The JWMI MBA in Operations Management Concentration gives you the confidence and skills to optimize your processes, maximize productivity and win in business.
Next start date:
July 6
At a glance
wifi
100% online
Flexible format
auto_stories
12 courses
10 weeks each
watch_later
10–15 hours
Hours per week per course
monetization_on
$3,925
Cost per course
calendar_month
18–36 months
Total program length*
*Final program length will depend on the number of courses taken per quarter and the number of quarters attended per year.
Request information
Apply now
Home
Academics
MBA
Operations Management Concentration
PROGRAM OVERVIEW
Gain your industry edge
Level up your skills and get in the game with an MBA designed for your professional growth.
Here’s what you can expect:
Top 10 ranked online MBA
Online learning, at your own pace
Insights from renowned executives
Real-world skills you can apply immediately
Scholarship and savings options
Student support at every step
Recognized, respected and accredited
Choose the right MBA to supercharge your career skills. JWMI not only holds distinct accreditations that
attest to our academic quality, but we’ve also been ranked among The Princeton Review’s Top 10 Online
MBA programs for three years in a row.
Accreditation
Rankings
CURRICULUM AND LEARNING
Learn Today, Apply Tomorrow
A degree you can’t apply is just a fancy piece of paper. The JWMI MBA in Operations Management Concentration equips you with proven practices you can immediately apply to your professional life.
The Operations Management Concentration curriculum
This concentration combines leadership and business skills from our core MBA with strategies to keep your operations organized and efficient. You’ll also learn to inspire your team to bring their A game, even during times of change.
Leadership in the 21st Century
Leadership is different from management. Managers get predictable things done predictably. Leaders inspire action and adaptability in an unpredictable world. This course delves into the concepts, tools and skills leaders need today. It combines theory and practice to examine such topics as strengthening emotional intelligence, motivating people to achieve strong results, managing conflict, leading change, aligning teams and eliciting support from colleagues and bosses. In addition, this course lays out Jack Welch’s time-tested techniques for high-performance team leadership.
Business Communication and Executive Presence
Your career and ability to lead depend on effective communication. Communication is a learned skill that everyone can improve. This course will teach you techniques, often reserved for high potential executives, to advance your leadership presence, strategic communication, professional relationships, presentation performance, and workplace crisis management. You will sharpen your communication skills through targeted learning, practice, and coaching. Additionally, you will have the opportunity to optimize your online presence through strategic updates to your LinkedIn profile and peer feedback.
Operational Excellence
Everyone in the organization is responsible for operational excellence. This course focuses on the pursuit of operational excellence as a competitive strength. Students gain the tools needed to identify opportunities for improving process effectiveness and efficiency. Topics include value stream mapping, process analysis, quality, customer-focused design, Six Sigma, and Lean systems.
Managerial Economics
At its simplest, managerial economics is about making decisions at the individual, firm, market and economy levels in the face of constraints, be they scarce resources, pricing pressures or global competition. In this course, you will explore powerful concepts like supply and demand, profit optimization, price sensitivity, demand estimation, productivity, cost analysis, market structures, marginal analysis, the government’s role in markets, forms of competition, risk analysis and pricing practices. In the end, you will be able to analyze and master competitive forces at both a quantitative and practical level.
Getting Your Customers What They Need
If you can’t get your product or service to your customers effectively and efficiently, you will lose business. This course provides students with the strategic, planning, and analytical tools needed to meet customer demand and manage supply chains. Students gain an understanding of the complexities of the movement of goods and services and the handoff from one owner/organization to the next. Topics include forecasting, capacity planning, operations planning and scheduling, inventory management, Lean systems, supply chain management, and global logistics, including the regulations and requirements associated with managing an international supply chain.
People Management
Early on in your career, professional success depends on your innate talents, how you develop those talents and your initial career decisions. But once you become a manager, your ability to select, develop, promote and manage the right people becomes the most important determinant of success. In this course, students explore two general areas of people management: hiring and positioning the right players for organizational needs and managing people once the players are in place. Specific topics include sourcing and integrating new talent, managing strategic talent inventory, working with HR and organized labor, performance evaluations and reward systems.
Financial Management I
Financial accounting is the "language of business." Leaders must develop fluency in financial concepts, principles, and tools to understand and drive effective organizational decisions. In this course, you will learn to read, understand and analyze financial data as well as apply managerial accounting concepts such as costing, variance analysis, forecasting, and capital budgeting. Maximize the impact of your financial decisions by learning to speak with numbers.
Delivering Quality
Delivery of high-quality products and services with minimal defects and consistent performance is critical to any organization’s success. This course provides a foundation for understanding and applying the principles, tools, and statistical methods of quality and performance excellence from an enterprise perspective. It covers Quality Planning in the development of new products and services, Quality Improvement methods such as Six Sigma to minimize variation, and Quality Control to ensure quality is achieved on a sustainable basis.
Financial Management II
Emphasizing the investment strategies of Warren Buffett, this course will help you develop the financial management skills necessary to analyze the competitive strengths of companies, and from that analysis, gain a better understanding of the qualities that investors in those companies seek. You will leverage these financial management skills to become a more strategic and tactical manager and improve your communication abilities when dealing with senior financial professionals.
Strategy
In this course, students learn how to define your organization’s capabilities to implement and execute a winning strategy. Using Jack Welch’s approach to developing and evaluating a strategy, you will create an effective plan of action designed to achieve the higher-level goals of an organization. You will learn to drive strategic outcomes by consistently assessing decisions. You will identify criteria for uncovering risk, and develop plans for proactively addressing risks inherent to strategy.
Leading Operational Change
Turn operational strength into a competitive advantage. Innovation and agility are essential to competing and winning in a global environment. This course focuses on the role of senior leadership in driving change initiatives to implement operational improvements. It covers critical topics of operations and process strategy and explores frameworks to support performance excellence. We examine how operational leaders must learn to communicate data so that non-specialists can understand to align the workforce. It also looks at how to leverage the proven tools of operational excellence and leadership to strengthen the connection between performance objectives, performance reviews, and team management practices.
Operations Capstone
The final course in the Operations Management concentration is a capstone course in which students tackle a real-world project to develop an operations strategy supported by a detailed operations plan to improve a mission-critical process. The course requires the use of both quantitative and data analyses to evaluate the business and financial impact of the proposed improvements). Students will develop an implementation plan that includes the means to measure outcomes using KPIs and other quantifiable metrics.
Study with faculty experts
Learn from the best to be the best. Passionate former and current executives from some of the most well-known companies in the world are ready to help you lead with a CEO mindset and reach your professional potential. Their insights engage, challenge and inspire through a virtual classroom experience that includes support seven days a week.
You’ll also have a unique opportunity to learn from renowned influential names in business through exclusive video keynotes. These
Experts of Practice
will share game-changing insights from their experiences on the front lines of leading companies.
Meet some of our Experts of Practice
Richard Chua, PhD
Richard Chua, PhD Author, Trainer, Consultant and Lean Six Sigma Master Black Belt Sensei
Based on alumni feedback submitted to Poets&Quants, JWMI was:
Ranked #4 in Overall Quality of Professors
Ranked #3 in Accessibility of Professors
Source: Poets&Quants, Best Online MBA Programs, 2025
All online, all on your time
Go after your degree without having to leave your current job or lose career momentum. The JWMI MBA in Operations Management Concentration is 100% online and fully asynchronous, so you can learn at your own pace, wherever you live. With no set lecture times, you can complete your coursework in advance – whenever it’s convenient – up to three weeks before an assignment is due.
TUITION AND SAVINGS
How to afford your online MBA
Cost shouldn’t be a barrier to advancing your education. Your admissions officer can help you find savings opportunities to make your MBA affordable.
$3,925 cost per course
Ways to manage costs
Employer tuition assistance
You may be able to save on tuition through your employer. Contact admissions by phone at 1-855-596-5964 or email
[email protected]
to see if your company is one of our many employer partners.
Scholarships
JWMI offers scholarships ranging from $3,000 to $23,100. Reach out to a member of our admissions team to learn more about our scholarships and eligibility requirements.
Financial aid
You may qualify for grants and loans through federal financial aid. Visit
fafsa.gov
to see if you’re eligible. When completing your application, use Strayer Federal School Code 001459.
CAREER PREPARATION
What JWMI’s MBA can do for you
Whether you want to become a better leader, get promoted or break into the operations management arena, the JWMI MBA in Operations Management Concentration can help you pursue your goals.
Boost your career with professional skills
We designed our online operations management MBA to help you:
Establish ways to gather, analyze and interpret data needed for decision-making
Apply business concepts and tools to tackle challenges and make process improvements
Create strategies to cut costs, boost quality and manage risks across your organization
Use effective communication and change management to roll out operations management initiatives
Lead in a way that enhances productivity and encourages innovation across the team
Foster a motivating, adaptable workplace culture to help your company compete globally
ADMISSIONS
Start winning now
Apply today – there’s no fee. Your admissions officer will guide you through every step of the process, beginning with admission requirements.
Next start date:
July 6
Four convenient start dates throughout the year:
Winter
JAN
Spring
APRIL
Summer
JULY
Fall
OCT
Admission requirements
Before you can pursue your MBA degree, you must provide:
Proof of completion of a United States baccalaureate degree from an accredited institution or approved equivalent
A 3.0 undergraduate grade point average (GPA) on a 4.0 scale
Applicants with a lower GPA and at least five years of business experience may still be considered for the program if they demonstrate strong potential for success. A personal interview with the dean is required.
A GMAT or GRE (unless you have five years of professional experience)
A completed MBA application and enrollment agreement, as applicable
A valid, current government-issued photo ID
A resume or LinkedIn profile, along with a personal essay
MBA OPTIONS
Explore our MBA options
With JWMI, you’ll have the option to choose between our core MBA or MBAs with industry-specific concentrations. Find out more about our programs.
JWMI MBA
Gain a solid foundation in leadership strategy, marketing and finance. Our MBA provides a well-rounded experience that can be applied to any industry and at any career stage.
Learn more
JWMI MBA Healthcare Concentration
Make your mark in the ever-changing healthcare environment by learning how to face rising costs, economic inefficiencies, changing technologies and instability.
Learn more
JWMI MBA Human Resources Concentration
Elevate yourself as an HR professional and drive your company’s organizational success by learning essential talent management skills.
Learn more
JWMI MBA AI Leadership Concentration
Level up your leadership with artificial intelligence (AI). Learn how to leverage AI to improve decision-making, boost operational efficiency, spark innovation and steer your organization to success.
Learn more
Step up your career game
Complete your application and connect with an admissions officer for enrollment support.
The Jack Welch Management Institute’s online MBA is programmatically accredited by the Accreditation Council for Business Schools and Programs (ACBSP). This international program-level accreditation focuses on recognizing teaching excellence, determining student learning outcomes and a continuous improvement model. It measures and analyzes for quality, ensuring that students, like you, gain the right skills from their educational investment. The
ACBSP accreditation
is internationally recognized and ensures that certain academic standards are met in the program.
View the ACBSP student achievement information
here
.
JWMI is a part of Strayer University. Strayer University is an accredited institution and a member of the Middle States Commission on Higher Education (MSCHE),
http://www.msche.org
. Strayer University’s accreditation status is Accreditation Reaffirmed. MSCHE most recently reaffirmed Strayer University’s accreditation status in June 2017, with the next self-study evaluation scheduled for the 2025–2026 academic year. MSCHE is an institutional accrediting agency recognized by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA). Setting high standards of educational excellence, MSCHE accredits universities such as Princeton University, Syracuse University, Johns Hopkins University, Temple University and the University of Maryland. This accreditation process ensures institutional accountability, self-appraisal, improvement, and innovation through peer review and the rigorous application of standards within the context of institutional mission.
For more information on why credibility matters, read
Understanding Education Accreditation
for an MBA Program, written by Mary Carr, Dean of Curriculum and Content.
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