NYC Department of Consumer and Worker Protection (DCWP)
Source: https://www.nyc.gov/site/dca/index.page
Archived: 2026-04-23 15:01
NYC Department of Consumer and Worker Protection (DCWP)
Consumer and Worker Protection
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Mamdani Administration Protects Immigrant Restaurant Owners From Delivery App Junk Fees
Learn more
DCWP announced a settlement of more than $875,000 with HungryPanda for violations of the City's Third-Party Food Delivery Service Laws. Read the press release.
If you are a restaurant owner using a food delivery app, learn about your rights under NYC laws.
NYC Announces First-In-The-Nation Municipal “Click to Cancel” Rule to End Subscription Traps
Learn more
Mayor Mamdani and DCWP announced a proposed rule to strengthen New York consumers' right to easily cancel subscriptions. Read the press release.
File a complaint with DCWP to report any business charging unwanted subscription fees.
DCWP Touts Nation-Leading Consumer and Worker Protections for City Hotels
Learn more
DCWP spotlighted the laws and rules it enforces to protect consumer and workers across city hotels, as NYC gears up for a busy tourist season. These include rules against hidden junk fees and the City's Safe Hotels Act for workers. Read the press release.
Mayor Mamdani and DCWP Get Back $1.8 Million for Workers at Dunkin', Taco Bell, and Theory
READ PRESS RELEASE
NYC announced settlements with Dunkin', Taco Bell franchisee Salz Management LLC and fashion retailer Theory for violations of the City's Fair Workweek Law.
DCWP also filed an enforcement petition against QSR Management LLC, a Dunkin' franchisee, for worker violations. Learn more about your worker rights.
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The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
Stay Connected with @helloDCWP:
For Consumers & Workers
File a Consumer Complaint
File a Workplace Complaint
Avoid Scams
Search for a DCWP Licensee
Know Your Rights at Work
Get Help with Student Loans
For Businesses
Apply for a DCWP License
Get Inspection Checklists
Pay Fines and Fees
Know Your Responsibilities at Work
View Penalty Schedules
Handle Consumer Complaints
What's New at DCWP?
Learn Your Rights Under the FARE Act
File a complaint against a landlord or real estate agent who charges illegal broker fees to tenants.
Flu, COVID-19, RSV Protection
Some of the best ways to protect yourself from these respiratory illnesses are by getting vaccinated, washing your hands, and wearing a mask.
Consumer Protection Tips for Immigrants
NYC protects the rights of all New Yorkers. Get consumer protection tips for immigrants in 11 languages.
File Your Taxes for Free
If you earned $97,000 or less in 2025, learn how you can file for free with the help of an IRS certified VITA/TCE volunteer preparer.
GetCoveredNYC
Free health insurance enrollment assistance for the plan of your choice. Learn more.
Read the DCWP Website Accessibility Statement
DCWP is committed to ensuring its digital content is accessible to and usable by people with disabilities.
Open Data for All
Open Data is an opportunity to engage New Yorkers in the information that is produced and used by City government. Learn more.
Register to Vote
Call 311 or visit
vote.nyc
to register to vote.
Consumer and Worker Protection
311
Search all NYC.gov websites
Menu
Text-Size
Search
Mamdani Administration Protects Immigrant Restaurant Owners From Delivery App Junk Fees
Learn more
DCWP announced a settlement of more than $875,000 with HungryPanda for violations of the City's Third-Party Food Delivery Service Laws. Read the press release.
If you are a restaurant owner using a food delivery app, learn about your rights under NYC laws.
NYC Announces First-In-The-Nation Municipal “Click to Cancel” Rule to End Subscription Traps
Learn more
Mayor Mamdani and DCWP announced a proposed rule to strengthen New York consumers' right to easily cancel subscriptions. Read the press release.
File a complaint with DCWP to report any business charging unwanted subscription fees.
DCWP Touts Nation-Leading Consumer and Worker Protections for City Hotels
Learn more
DCWP spotlighted the laws and rules it enforces to protect consumer and workers across city hotels, as NYC gears up for a busy tourist season. These include rules against hidden junk fees and the City's Safe Hotels Act for workers. Read the press release.
Mayor Mamdani and DCWP Get Back $1.8 Million for Workers at Dunkin', Taco Bell, and Theory
READ PRESS RELEASE
NYC announced settlements with Dunkin', Taco Bell franchisee Salz Management LLC and fashion retailer Theory for violations of the City's Fair Workweek Law.
DCWP also filed an enforcement petition against QSR Management LLC, a Dunkin' franchisee, for worker violations. Learn more about your worker rights.
Previous
Next
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.
Stay Connected with @helloDCWP:
For Consumers & Workers
File a Consumer Complaint
File a Workplace Complaint
Avoid Scams
Search for a DCWP Licensee
Know Your Rights at Work
Get Help with Student Loans
For Businesses
Apply for a DCWP License
Get Inspection Checklists
Pay Fines and Fees
Know Your Responsibilities at Work
View Penalty Schedules
Handle Consumer Complaints
What's New at DCWP?
Learn Your Rights Under the FARE Act
File a complaint against a landlord or real estate agent who charges illegal broker fees to tenants.
Flu, COVID-19, RSV Protection
Some of the best ways to protect yourself from these respiratory illnesses are by getting vaccinated, washing your hands, and wearing a mask.
Consumer Protection Tips for Immigrants
NYC protects the rights of all New Yorkers. Get consumer protection tips for immigrants in 11 languages.
File Your Taxes for Free
If you earned $97,000 or less in 2025, learn how you can file for free with the help of an IRS certified VITA/TCE volunteer preparer.
GetCoveredNYC
Free health insurance enrollment assistance for the plan of your choice. Learn more.
Read the DCWP Website Accessibility Statement
DCWP is committed to ensuring its digital content is accessible to and usable by people with disabilities.
Open Data for All
Open Data is an opportunity to engage New Yorkers in the information that is produced and used by City government. Learn more.
Register to Vote
Call 311 or visit
vote.nyc
to register to vote.