Parking, Permits and Penalty Charge Notices (PCNs) – Newham Council

Parking, Permits and Penalty Charge Notices (PCNs) – Newham Council
Parking, Permits and Penalty Charge Notices (PCNs)
Pay a Penalty Charge Notice (PCN)
Disagree with a PCN
Apply for a Resident parking permit
Find and release a towed vehicle
Parking Fraud Alerts
1. Parking Penalty Text Scam
Scammers are sending fake SMS messages about unpaid Penalty Charge Notices (PCNs) to steal money.
✅
Important Information:
We
never
contact customers via SMS for unpaid PCNs unless the debt has been passed to an enforcement agent.
Legitimate enforcement agents will
identify themselves
and provide a
contact phone number
.
We will never include a payment link in any SMS message.
2. Car Park Machine QR Code Scam
Fraudsters are placing bogus QR codes on parking machines to trick customers into making payments.
✅
Important Information:
We
do not use QR codes
for paid parking in any of our car parks or on-street bays.
Always download parking apps
directly from official app stores
, not via QR codes.
Watch the PaybyPhone video for guidance on safely downloading and using the app.
3. Fake Parking Officers
Scammers are impersonating enforcement or parking officers.
✅
Important Information:
They may claim your parking payment failed and ask for money or your card PIN.
Our officers will never ask for payment or collect money directly from you.