Trading standards – Newham Council

Trading standards – Newham Council
Trading standards
Get advice on a consumer dispute
Citizens Advice offer free, impartial advice on your consumer rights
Report a rogue builder
We’re clamping down on rogue builders. If you’ve been a victim of one, or think you’ve been approached by one, report it to us.
Fair trading advice for businesses
Advice on trading, resolving disputes, your rights as a trader and your customers’ rights from the business companion website
Our enforcement policy
Read our enforcement policy to see how we keep businesses and customers safe in Newham
Civil Sanctions Guidance – Single Use Vapes
Enforcement Guidance Single-Use Disposable Vapes (PDF)
Consumer trading advice
Keeping Newham customers safe
Our Trading Standards team advise businesses and enforce laws to help residents shop for products and services safely. We work with external agencies to ensure businesses operate legally and that customers in the borough can buy with confidence.
Things we can help you with
Our enforcement policy (PDF)
Rogue builders
Letting Agent Information
Letting agent information
Customer advice and support
If you have a problem with goods or services you have bought and you can’t resolve it directly with the seller, Citizens Advice provides free, impartial advice on consumer issues, including:
Problems and disagreements with suppliers of goods or services you have bought
Understanding your rights as consumers
Identifying scams and reporting them
Finding reputable trader.
Report a problem to Trading Standards on the Citizens Advice website
Business companion
If you run a business and want advice on the laws relating to trading standards, to keep your business legal and compliant, the business companion website has all the information you will need.
Get support on the business companion website
Contact Newham Trading Standards
Email:
Trading.Standards@newham.gov.uk