Enterprise Licensing System | Department of Human Services | Commonwealth of Pennsylvania

Enterprise Licensing System | Department of Human Services | Commonwealth of Pennsylvania
Enterprise Licensing System (ELS)
The goal of this project is to implement a single Enterprise Licensing System (ELS) that addresses licensing and certification needs, as well as incident and complaint management, across multiple state agencies.
The ELS will provide a standardized enterprise-wide solution that is configurable and can also provide a limited degree of customization by each agency to meet their specific needs. The Commonwealth is moving away from customized solutions and pursuing low-code configurable solutions.
ELS Improvements
Increased collaboration and communication across Agencies.
Improved scheduling of licensing inspections by allowing staff to coordinate visits with multiple agencies for the same provider, resulting in timelier issuance of licenses and renewals.
Streamlined business processes, including electronic sharing and storing of documents and pre-populated forms and templates.
Expanded and improved system functionality, including mobile capabilities.
Reduced maintenance and operations costs from multiple licensing and incident management systems to one.
Improved and consistent reporting across programs.
ELS Related Info
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