Contact us at NSW Industrial Relations | NSW Government
Archived: 2026-04-23 17:34
Contact us at NSW Industrial Relations | NSW Government
Contact us at NSW Industrial Relations
Our staff are here to assist with your workplace enquiries. Find out the best team to contact, depending on the nature of your enquiry.
Listen
On this page
At
NSW Industrial Relations
we welcome your feedback, enquiries and complaints about workplace matters in NSW. Depending on the nature of your enquiry you may be directed to another organisation such as Industrial Relations Commission or Fair Work Commission.
Online enquiries
Private sector - general enquiries
Enquiries about workplace matters if you work for, or in the private sector:
Private Sector Enquiry form
Including for:
long service leave (under the
Long Service Leave Act 1955
)
gazetted NSW public holidays
Local Government Awards
or the Taxi and other Transport Industry Contract Determinations.
Public sector (NSW Government work)
For people working in NSW Government only:
Public Sector Enquiry form
Before
completing the form please ensure you've written to, and waited a reasonable time for a response from, your Human Resources/People and Culture officer.
If you are a
Public Sector Human Resources officer
or People and Culture officer, please contact your designated Public Sector Industrial Relations officer for industrial advice.
Ending employment complaints, bullying, discrimination, harassment
Contact
Fair Work Commission
on
1300 799 675
if your complaint is about
ending employment including unfair dismissal
unlawful termination or general protections, or
bullying, harassment or discrimination at work.
Note:
NSW Public Sector employee
or
NSW Local Government employees
considering or intending to lodge a claim for unfair dismissal should contact the NSW Industrial Relations Commission on the Public Sector form above.
Enquiries on pay, conditions, rights, awards covering private sector workers
Contact the
Fair Work Ombudsman
on
13 13 94
If your complaint is about
pay, conditions or workplace rights under Commonwealth legislation
enterprise agreements or
modern awards.
Phone us
Phone
131 628
(from anywhere within NSW)
TTY
1800 555 677
Language assistance:
Call the Translating and Interpreting Service (TIS) on
131 450
(for the cost of a local call (24 hours a day, 7 days a week).
Postal
Post
GPO Box 5341 Sydney NSW 2001
Workplace Complaints
You can lodge a complaint with NSW Industrial Relations if you feel you haven't received an entitlement owed to you regarding
Long Service Leave
non-payment of award
statutory entitlements.
Lodging a complaint
Our newsletter and social media
Subscribe to our quarterly newsletter
Follow us on LinkedIn
Follow us on X
Our Customer Service Commitment
We are committed to providing the best possible service to our customers.
See our
Customer Service Commitment
download
Download as PDF
print
Print this page
share
Share this page
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LinkedIn
X
Email
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Top
of page
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Contact us at NSW Industrial Relations
Our staff are here to assist with your workplace enquiries. Find out the best team to contact, depending on the nature of your enquiry.
Listen
On this page
At
NSW Industrial Relations
we welcome your feedback, enquiries and complaints about workplace matters in NSW. Depending on the nature of your enquiry you may be directed to another organisation such as Industrial Relations Commission or Fair Work Commission.
Online enquiries
Private sector - general enquiries
Enquiries about workplace matters if you work for, or in the private sector:
Private Sector Enquiry form
Including for:
long service leave (under the
Long Service Leave Act 1955
)
gazetted NSW public holidays
Local Government Awards
or the Taxi and other Transport Industry Contract Determinations.
Public sector (NSW Government work)
For people working in NSW Government only:
Public Sector Enquiry form
Before
completing the form please ensure you've written to, and waited a reasonable time for a response from, your Human Resources/People and Culture officer.
If you are a
Public Sector Human Resources officer
or People and Culture officer, please contact your designated Public Sector Industrial Relations officer for industrial advice.
Ending employment complaints, bullying, discrimination, harassment
Contact
Fair Work Commission
on
1300 799 675
if your complaint is about
ending employment including unfair dismissal
unlawful termination or general protections, or
bullying, harassment or discrimination at work.
Note:
NSW Public Sector employee
or
NSW Local Government employees
considering or intending to lodge a claim for unfair dismissal should contact the NSW Industrial Relations Commission on the Public Sector form above.
Enquiries on pay, conditions, rights, awards covering private sector workers
Contact the
Fair Work Ombudsman
on
13 13 94
If your complaint is about
pay, conditions or workplace rights under Commonwealth legislation
enterprise agreements or
modern awards.
Phone us
Phone
131 628
(from anywhere within NSW)
TTY
1800 555 677
Language assistance:
Call the Translating and Interpreting Service (TIS) on
131 450
(for the cost of a local call (24 hours a day, 7 days a week).
Postal
Post
GPO Box 5341 Sydney NSW 2001
Workplace Complaints
You can lodge a complaint with NSW Industrial Relations if you feel you haven't received an entitlement owed to you regarding
Long Service Leave
non-payment of award
statutory entitlements.
Lodging a complaint
Our newsletter and social media
Subscribe to our quarterly newsletter
Follow us on LinkedIn
Follow us on X
Our Customer Service Commitment
We are committed to providing the best possible service to our customers.
See our
Customer Service Commitment
download
Download as PDF
Print this page
share
Share this page
X
Top
of page
north