Patients & Visitors | Gritman Medical Center
Patients and Visitors
We provide exceptional care that’s close to home.
For over 125 years, Gritman has been caring for patients and their loved ones with compassion and technical expertise. We are dedicated to living the Gritman promise, helping you heal and live well. Everyone in the Gritman Family is committed to helping you receive the best care possible.
Send a
greeting card
to a patient.
Guidelines for Visitors
The support of family and friends can be integral to a patient’s treatment and well-being. We welcome patient visitors to our hospital and clinic system as part of our mission to provide exceptional care. Hospital visiting hours are 8 a.m. to 8 p.m.
Visitor guidelines vary by unit-please read carefully:
Emergency Department:
Emergency Department staff will determine whether visitors can be allowed in patient rooms. If the patient requires admission to another hospital department, that department’s policy will be enforced.
Medical Surgical (MSU):
Visitors are welcome during visiting hours of 8 a.m. to 8 p.m.
Critical Care Units (CCU):
Patients are allowed two (2) visitors at a time in a patient room. Additional arrangements can be made for minors visiting a patient room.
Surgical Services:
Patients are allowed one (1) approved visitor throughout their visit. Please note that if the patient requires admission to the MSU or CCU, that unit’s policy is then enforced.
Family Birth Center:
Visitors are welcome during visiting hours of 8 a.m. to 8 p.m.
Medically Essential Support Person:
We allow one (1) companion for patients for whom a support person has been determined to be medically necessary for the care of the patient. This includes patients with intellectual and/or developmental disabilities and patients with cognitive impairments including dementia.
Minors:
Exemptions may be made to some visitor limits if the patient is under age 18.
End-of-Life Situations:
Exceptions may be made for end-of-life situations.
We work closely with the Centers for Disease Control and Prevention, Public Health-North Idaho Central District, other hospitals and other state and national agencies to develop policies that help to best protect our patients.
Gritman Medical Center takes additional steps to help prevent the spread of infectious disease as necessary. If you have any questions, please contact Gritman Administration at
208-883-2220
View Our Services
We look forward to welcoming you. Please use these resources to find out what to expect during your visit. Explore the links below to learn more.
Appointments
Call us or schedule your appointment online.
Bertie’s Gift Shop
Find the perfect gift at Bertie's with proceeds supporting educational scholarships. Floral arrangement information can be found here.
Billing Information
Gritman Medical Center offers convenient bill pay options and financial assistance.
Dining
Enjoy a meal at the Courtyard Café or grab a panini or latté from the Pearl Bistro.
Donate
Your generosity helps support our mission of providing extraordinary care to improve the health of the people in our communities.
Education
Gritman offers classes, events and support groups for the community, health care professionals and employees.
Location & Hours
Gritman offers convenient health care access throughout the region.
My Health Records
Log in to your patient portal for 24/7 access to your information and learn how to retrieve copies of your medical records.
Plan Your Stay
Be sure to follow your doctor’s guidelines, including any special instructions prior to your stay at the hospital.
Parking & Hospital Maps
Parking at Gritman Medical Center is free for patients and visitors.
Patient Rights & Responsibilities
You have the right to quality, compassionate care.
Patient Transportation Options
Several options exist for patients who need transportation to and from medical appointments.
Share Your Story
Are you a Gritman patient, family member or donor with an amazing story? Tell us!
Where To Stay
Nearby lodging options for you or a loved one that are requiring an overnight stay near the hospital.
Volunteer
Donate your time to help enhance the patient experience and strengthen our community.
Gritman Named Top 100 Great Community Hospital
Gritman Medical Center has been named one of Becker’s Hospital Review’s top 100 “
Great Community Hospitals
” for 2025.
The list, released July 11, showcases hospitals that are dedicated to “clinical excellence, academic advancement and personalized, whole-person care delivery.”
Becker’s recognized Gritman’s ongoing efforts to expand services and improve patient access. Notably, the hospital adopted the
Epic electronic health record
system to streamline care coordination, opened a new student health clinic at
Lewis-Clark State College
, and reopened its revitalized
Troy Family Medicine
clinic in early 2025.
Send a Greeting Card
Have a loved one staying with us at Gritman Medical Center? Our patients appreciate well wishes from friends and family. Use our free, personalized greeting card form to send them some cheer during their stay.
This free service is available for inpatients currently staying at Gritman Medical Center’s main hospital. In order to protect patient privacy, Gritman is unable to confirm if a patient is staying at our hospital or if the message was delivered. The contents of your card will be received by one of our volunteers as they prepare your card for delivery.
Requests after 3 p.m. will be delivered the following business day. Weekend requests will be delivered on the following Monday.
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