Transparency Statement :: Natural Hazards Commission Toka Tū Ake

Source: https://www.eqc.govt.nz/transparency-statement

Archived: 2026-04-23 17:35

Transparency Statement :: Natural Hazards Commission Toka Tū Ake
Storm and flood damage
If your property has been affected by recent flooding, storm or landslip damage, contact your private insurer. They'll help you with your natural hazards claim and what you need to do next.
For more information, go to
Cover for storm, flood and landslide damage
.
Transparency Statement
The Natural Hazards Commission Toka Tū Ake transparency statement explains how we collect, use and share information gathered about members of the public or other entities (directly or indirectly) in accordance with the
Public Service Commission’s Model Standards: information gathering and public trust
(external link)
.
NHC Toka Tū Ake has limited regulatory compliance enforcement responsibilities and may gather information for these purposes.
Under the
Natural Hazards Insurance Act 2023
(external link)
and
Earthquake Commission Act 1993
(external link)
, NHC Toka Tū Ake may collect information for the following purposes:
(a)  administering the relevant Act (including the purposes of the Act):
(b)  performing its functions:
(c)  facilitating natural disaster preparedness, response, or recovery (including settlement of insurance claims by insurance companies).
The security of our premises is managed in accordance with our Health and Safety Policy and in accordance government Protective Security Requirements.
The security of our information is managed in accordance our
Privacy Statement
, Information Policy and associated standards, and in compliance with the Privacy Act 2020, the Official Information Act 1982 and the Public Records Act 2005.
The information we hold is used only for the purpose for which it is collected or as otherwise advised, including as described in our Privacy Statement.
Note where have serious concerns regarding potential threats to the physical security of staff, or the security of information or places, we will engage an appropriate authority (such as the NZ Police).
Should we identify a need to gather information which falls within the scope of the Information Gathering Model Standards, we will ensure compliance with the standards, and update this transparency statement.
This statement applies to information gathered by us, our contractors, or any other third parties engaged by us.