UChicago Medicine AdventHealth Bolingbrook - IL - Hospital Safety Grade

UChicago Medicine AdventHealth Bolingbrook - IL - Hospital Safety Grade
Back to Results
This Hospital's Grade
Fall 2025
UChicago Medicine AdventHealth Bolingbrook
500 Remington Boulevard
Bolingbrook, IL 60440-4988
Map and Directions
Note: This hospital completed the Leapfrog
Hospital Survey. For more information about this
hospital,
view their Survey results.
Show Past Grades
Learn more about their Straight A
The hospital has earned an 'A' Grade for five
consecutive grading rounds or more, qualifying
it for recognition as a “Straight A” hospital.
2025
Spring 2025
2024
Fall 2024
Spring 2024
2023
Fall 2023
Spring 2023
2022
Fall 2022
Spring 2022
Learn how to use the Safety Grade
Order 2½ years of detailed scoring for $2.95
Download Scoring Methodology
For more information about this hospital’s safety
and quality, visit:
https://www.medicare.gov/care-compare
2025
Spring 2025
2024
Fall 2024
Spring 2024
2023
Fall 2023
Spring 2023
2022
Fall 2022
Spring 2022
Detailed table view
Infections
Problems with Surgery
Safety Problems
Practices to Prevent Errors
Doctors, Nurses & Hospital Staff
Click Each Measure to Learn More
Hospital Performs Worse Than Average
Better Than Average
MRSA Infection
Not Available
C. diff Infection
Infection in the blood
Infection in the urinary tract
Surgical site infection after colon surgery
Sepsis infection after surgery
This Hospital's Score:
Not Available
Best Hospital's Score:
0.000
Average Hospital's Score:
0.689
Worst Hospital's Score:
2.685
MRSA infection
Staph bacteria are common in hospitals, but Methicillin-resistant Staphylococcus aureus (MRSA) is a type of staph bacteria that is resistant to (cannot be killed by) many antibiotics. MRSA can be found in bed linens or medical equipment and can be spread if providers do not properly wash their hands between patients. MRSA can cause life-threatening bloodstream infections, pneumonia and surgical site infections.
Scoring Information
Not Available
means a particular procedure is not performed, a service is not provided, or too few patients met criteria to be included in the measure.
This number represents a comparison of the number of infections that actually happened at this hospital to the number of infections expected for this hospital, given the number of patients they care for on a daily basis and how widespread MRSA infection is in their local community. A number lower than one means fewer infections than expected; a number more than one means more infections than expected.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
1.059
Best Hospital's Score:
0.000
Average Hospital's Score:
0.370
Worst Hospital's Score:
1.486
C. diff infection
Clostridium difficile (C. diff) is a bacterium that can cause diarrhea, abdominal pain, loss of appetite, and fever. Most C. diff cases occur in patients taking or having recently taken antibiotics, and fully killing the bacteria in an infected patient can be very difficult. C. diff can spread via contaminated equipment or by providers who fail to properly wash their hands between patients.
Scoring Information
This number represents a comparison of the number of infections that actually happened at this hospital to the number of infections expected for this hospital, given the number of patients they care for on a daily basis and how widespread C. diff infection is in their local community. A number lower than one means fewer infections than expected; a number more than one means more infections than expected.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
0.000
Best Hospital's Score:
0.000
Average Hospital's Score:
0.586
Worst Hospital's Score:
2.362
Infection in the blood
If a patient is in the hospital, he or she may be given a central line (a tube inserted into the body to deliver medication and other treatments). Patients with a central line are at high risk for developing a dangerous infection in the blood. These serious infections can lead to other complications, increase recovery time, and can often lead to death.
Scoring Information
This number represents a comparison of the number of central line-associated infections in the blood that actually happened at this hospital to the number of infections expected for this hospital, given the number of central lines used and other factors like facility type and size. A number lower than one means fewer infections than expected; a number more than one means more infections than expected.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
0.971
Best Hospital's Score:
0.000
Average Hospital's Score:
0.522
Worst Hospital's Score:
2.399
Infection in the urinary tract
If a patient is in the hospital, he or she may require a urinary catheter. Patients with catheters are at risk for developing a dangerous infection in the urinary tract. These serious infections can lead to other complications, increase recovery time, and can often lead to death.
Scoring Information
This number represents a comparison of the number of catheter-associated infections in the urinary tract that actually happened at this hospital to the number of infections expected for this hospital, given the number of catheters used and other factors like facility type and size. A number lower than one means fewer infections than expected; a number more than one means more infections than expected.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
0.000
Best Hospital's Score:
0.000
Average Hospital's Score:
0.856
Worst Hospital's Score:
3.229
Surgical site infection after colon surgery
This infection happens after surgery in the part of the colon where the surgery took place. These infections can be very serious, and may spread throughout the body. A patient with this type of infection often faces a long recovery in the ICU. Some people even die from the infection.
Scoring Information
This number represents a comparison of the number of infections after colon surgery that actually happened at this hospital to the number of infections expected for this hospital, given the types of patients they care for and other factors like a patient’s age and type of surgery. A number lower than one means fewer infections than expected; a number more than one means more infections than expected.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
6.22
Best Hospital's Score:
1.95
Average Hospital's Score:
5.62
Worst Hospital's Score:
12.56
Sepsis infection after surgery
Sepsis is your body’s extreme reaction to an infection. All types of surgeries can put a patient at risk of infection that can lead to sepsis. This could be infection where the skin was cut, or an infection that develops after the surgery, like pneumonia. Sepsis requires immediate treatment or the patient may experience lifelong complications including organ failure. Some patients may die if sepsis is not treated quickly.
Scoring Information
This number represents the number of surgical patients that experienced a sepsis infection for every 1,000 people who had surgery.
For more information, see the
Scoring Methodology
.
Dangerous object left in patient’s body
Surgical wound splits open
Death from serious treatable complications
Not Available
Blood leakage
Kidney injury after surgery
Serious breathing problem
Accidental cuts and tears
This Hospital's Score:
0.000
Best Hospital's Score:
0.000
Average Hospital's Score:
0.011
Worst Hospital's Score:
0.256
Dangerous object left in patient’s body
A surgeon can accidentally leave an object inside a patient’s body during surgery. Most times the object is a surgical sponge, which can quickly get infected. This problem doesn’t happen often, but if it does happen it can be extremely dangerous. Many patients become severely ill, disabled, or even die.
Scoring Information
This number represents the number of times dangerous objects were left inside patients for every 1,000 people discharged.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
1.80
Best Hospital's Score:
1.13
Average Hospital's Score:
1.87
Worst Hospital's Score:
4.00
Surgical wound splits open
After a major surgery on the stomach or abdomen area, the healthcare team must be careful to make sure that the surgical stitches don’t break open. This could leave the wound exposed. A surgical wound splitting open is very painful and puts the patient at risk for infection.
Scoring Information
This number represents the number of times surgical wounds in the stomach or abdomen area split open for every 1,000 people who had surgery on their abdomen.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
Not Available
Best Hospital's Score:
84.66
Average Hospital's Score:
177.47
Worst Hospital's Score:
235.51
Death from treatable serious complications
Sometimes after surgery, patients can develop serious complications while they are in the hospital. They might catch pneumonia, have a heart attack, or lose function in their kidneys or liver. These problems are serious but can be treated by a good hospital team. If the hospital doesn’t manage the patient’s complications correctly, the patient could die.
Scoring Information
Not Available
means a particular procedure is not performed, a service is not provided, or too few patients met criteria to be included in the measure.
This number represents the number of surgical patients that died for every 1,000 people who had a serious treatable complication after surgery.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
2.27
Best Hospital's Score:
1.01
Average Hospital's Score:
2.42
Worst Hospital's Score:
5.53
Blood Leakage
If blood vessels become injured during surgery, they may leak excess blood within the body. In some cases, the blood leak will clump up or clot. In other cases, the blood leak is active and ongoing. Both blood clots and internal bleeding can cause significant damage to the body’s organs, potentially leading to organ failure or even death.
Scoring Information
This number represents the estimated number of times patients experienced blood leakage during a procedure for every 1,000 people who had surgery.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
1.68
Best Hospital's Score:
0.74
Average Hospital's Score:
1.69
Worst Hospital's Score:
4.60
Kidney injury after surgery
After major surgery, particularly heart surgery, some patients may experience kidney failure. In serious cases, kidney failure can lead to the need for dialysis, an artificial way of replacing the kidneys’ function. In the most extreme cases, a patient may need a kidney transplant or risk death. Patients who are older or have other pre-existing health problems are at a greater risk of experiencing kidney failure.
Scoring Information
This number represents the estimated number of times patients experienced kidney failure for every 1,000 people who had surgery.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
9.63
Best Hospital's Score:
1.94
Average Hospital's Score:
10.52
Worst Hospital's Score:
57.80
Serious breathing problem
After surgery some patients can develop a serious breathing problem. Their lungs either cannot take in enough oxygen or cannot get rid of carbon dioxide. Without immediate care, the patient can lose consciousness, fall into a coma, or even die.
Scoring Information
This number represents the number of times patients experienced serious breathing problems for every 1,000 people who had surgery.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
0.80
Best Hospital's Score:
0.28
Average Hospital's Score:
0.89
Worst Hospital's Score:
2.41
Accidental cuts and tears
For procedures of the abdomen and pelvis, there is a chance that the patient will suffer an accidental cut or tear of their skin or other tissue. This problem can happen during surgery or a procedure where doctors use a tube to look into a patient’s body.
Scoring Information
This number represents the number of times patients experienced accidental cuts and tears in the abdominal or pelvic region during a procedure for every 1,000 people discharged.
For more information, see the
Scoring Methodology
.
Harmful events
Dangerous bed sores
Patient falls and injuries
Falls causing broken hips
Collapsed lung
Dangerous blood clot
Air or gas bubble in the blood
This Hospital's Score:
0.89
Best Hospital's Score:
0.53
Average Hospital's Score:
1.00
Worst Hospital's Score:
3.10
Harmful Events
Patients can experience complications and potentially harmful events following a surgery, a procedure, or childbirth. When all of these errors are examined together, it gives a better picture of a hospital’s ability to keep its patients safe.
Scoring Information
This number represents the number of times patients experienced dangerous safety-related adverse events for every 1,000 people discharged.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
0.28
Best Hospital's Score:
0.05
Average Hospital's Score:
0.64
Worst Hospital's Score:
7.50
Dangerous bed sores
A bed sore is a sore or wound on the skin that forms when a patient lays or sits in one position for too long without being moved. Advanced bedsores (also known as stage 3 or 4 pressure ulcers) can become large and very deep. They can reach a muscle or bone and cause severe pain and serious infection. This can lead to longer hospital stays, amputation, or even death.
Scoring Information
This number represents the number of times patients experienced dangerous bed sores for every 1,000 people discharged.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
0.421
Best Hospital's Score:
0.000
Average Hospital's Score:
0.338
Worst Hospital's Score:
1.748
Patient falls and injuries
One common problem that patients face in the hospital is a serious injury or death resulting from a fall or other kind of trauma. Falls can happen when patients who really can’t walk on their own try getting out of bed, often to go to the restroom. Patient falls increase time in the hospital, require additional care, and can result in permanent disability.
Scoring Information
This number represents the number of times patients experienced falls or other types of trauma for every 1,000 people discharged.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
0.31
Best Hospital's Score:
0.15
Average Hospital's Score:
0.29
Worst Hospital's Score:
0.56
Falls causing broken hips
Patients in the hospital, especially those who are older or have weaker bones, are at risk of breaking their hip if they fall. Broken hips can delay a patient’s recovery time, require longer hospital stays, and cause depression when patients lose their ability to move.
Scoring Information
This number represents the number of times patients experienced hip fractures for every 1,000 people discharged.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
0.23
Best Hospital's Score:
0.10
Average Hospital's Score:
0.25
Worst Hospital's Score:
0.65
Collapsed lung
A collapsed lung is when air leaks out of the lung and goes into the area between the lungs and the chest wall. It can happen when a doctor or nurse is inserting a catheter, a feeding tube, or even a pacemaker. This kind of lung injury can be serious and can cause severe chest pain and other complications.
Scoring Information
This number represents the number of times patients experienced collapsed lungs for every 1,000 people discharged.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
3.68
Best Hospital's Score:
1.56
Average Hospital's Score:
3.90
Worst Hospital's Score:
8.15
Dangerous blood clot
A blood clot is a gathering of blood cells in a vein, which can be caused by damage to tissue during surgery. Most blood clots form in the leg but the clot can break away and travel through the bloodstream to other areas of the body. If the clot travels to the lungs and gets stuck, it can prevent oxygen from getting into the blood. This can lead to chest pain, unconsciousness, and even death.
Scoring Information
This number represents the number of times patients experienced dangerous blood clots for every 1,000 people who had surgery.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
0.000
Best Hospital's Score:
0.000
Average Hospital's Score:
0.001
Worst Hospital's Score:
0.050
Air or gas bubble in the blood
An air or gas bubble (air embolism) stops blood from flowing through the body. This serious mistake can happen during surgery or other procedures, like getting an injection. If blood flow is blocked, a patient can suffer a stroke or die.
Scoring Information
This number represents the number of times patients had an air or gas bubble in the blood for every 1,000 people discharged.
For more information, see the
Scoring Methodology
.
Doctors order medications through a computer
Safe medication administration
Handwashing
Communication about Medicines
Communication about Discharge
Staff work together to prevent errors
This Hospital's Score:
100
Best Hospital's Score:
100
Average Hospital's Score:
82.22
Worst Hospital's Score:
15
Doctors order medications through a computer
Hospitals can use Computerized Physician Order Entry (CPOE) systems to order medications for patients in the hospital, instead of writing out prescriptions by hand. Good CPOE systems alert the doctor if they try to order a medication that could cause harm, such as prescribing an adult dosage for a child. CPOE systems help to reduce medication errors in the hospital.
Scoring Information
Hospitals can earn up to 100 points for using a well-functioning CPOE system in most areas of the hospital.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
100
Best Hospital's Score:
100
Average Hospital's Score:
85.20
Worst Hospital's Score:
25
Safe medication administration
Using barcodes on medications, nurses can scan the medication and then the patient’s ID bracelet to make sure the patient is receiving the right medications. If the bar codes do not match, this signals there is an error, giving nurses and doctors the chance to confirm they have the right patient, right medication, and right dose. Bar code medication administration (BCMA) systems are proven to reduce the risk that a hospital accidentally gives the wrong medication to a patient.
Scoring Information
Hospitals earn up to 100 points for using a well-functioning bar coding system for all medication orders, and making sure it is used properly to keep patients safe.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
100
Best Hospital's Score:
100
Average Hospital's Score:
76.81
Worst Hospital's Score:
15
Handwashing
Healthcare workers can help stop infection and illness by carefully cleaning their hands. When hospital staff does not carefully wash their hands, they can spread germs from one patient to another and cause someone to become seriously ill.
Scoring Information
Hospitals can earn up to 100 points for having a handwashing policy and evaluating how hospital workers follow that policy.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
74
Best Hospital's Score:
88
Average Hospital's Score:
74.64
Worst Hospital's Score:
59
Communication about medicines
Patients’ perspectives of care are an important part of patient safety. The Communication about Medicines measure reflects patients’ feedback on how often hospital staff explained the purpose of any new medicine and what side effects that medicine might have. Effective communication about medicine prevents misunderstandings that could lead to serious problems for a patient.
Scoring Information
Based on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively this hospital communicated with patients about their medications relative to patients’ perspectives of how effectively other hospitals communicated with their patients. Higher scores indicate more effective communication than lower scores.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
87
Best Hospital's Score:
94
Average Hospital's Score:
85.48
Worst Hospital's Score:
67
Communication about discharge
Patients’ perspectives of care are an important part of patient safety. The Communication about Discharge measure summarizes how well the hospital staff communicated with patients about the help they would need at home after leaving the hospital. The measure also summarizes how often patients reported that they were given written information about symptoms or health problems to watch for during their recovery. Educating patients on the steps they need to take during their recovery at home reduces the chances that a patient will need to be readmitted to the hospital.
Scoring Information
Based on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively this hospital communicated with patients about the help they would need after discharge relative to patients’ perspectives of how effectively other hospitals communicated with their patients. Higher scores indicate more effective communication than lower scores.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
120.00
Best Hospital's Score:
120.00
Average Hospital's Score:
117.27
Worst Hospital's Score:
0.00
Staff work together to prevent errors
A hospital that has a strong culture of safety has a well-functioning team with good leaders who catch errors before they can harm a patient. Patients are less likely to experience mistakes if hospital staff works together. Staff should also be comfortable speaking up when they sense an error might happen.
Scoring Information
Hospitals can earn up to 120 points for measuring culture of safety, providing feedback to staff, and creating new plans to prevent errors.
For more information, see the
Scoring Methodology
.
Effective leadership to prevent errors
Nursing and Bedside Care for Patients
Specially trained doctors care for ICU patients
Communication with Doctors
Communication with Nurses
Responsiveness of Hospital Staff
This Hospital's Score:
120.00
Best Hospital's Score:
120.00
Average Hospital's Score:
117.60
Worst Hospital's Score:
46.15
Effective leadership to prevent errors
Errors are much more common if hospital leaders don’t make patient safety a priority. Leaders must make sure that all hospital staff knows what they need to work on and that they are held accountable for improvements. The hospital should also budget money towards improving safety.
Scoring Information
Hospitals can earn up to 120 points for having leadership structures that increase awareness of patient safety issues and holding leadership accountable for improvements.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
100
Best Hospital's Score:
100
Average Hospital's Score:
79.09
Worst Hospital's Score:
15
Nursing and Bedside Care for Patients
Studies show better staffing practices have a meaningful impact on the quality and safety of patient care. When hospitals have more nurses and assistive personnel, patients are more likely to have better experiences and improved health outcomes. Without enough nurses, patients might face complications, longer hospital stays, and even death.
Scoring Information
Hospitals can earn up to 100 points for this measure for staffing their hospitals with enough nurses (RNs), licensed practical nurses (LPNs), and unlicensed assistive personnel (UAPs).
For more information, see the
Scoring Methodology
.
This Hospital's Score:
100
Best Hospital's Score:
100
Average Hospital's Score:
67.86
Worst Hospital's Score:
5
Specially trained doctors care for ICU patients
A critical care unit or Intensive Care Unit (ICU) is a special part of the hospital that provides care for extremely ill patients. Hospitals should have special doctors called intensivists working in the ICU. Intensivists are physicians with advanced training in intensive or critical care. They learn to manage problems in the ICU and help to reduce errors. There are higher death rates in hospitals where ICU patients are not cared for by intensivists.
Scoring Information
Hospitals can earn up to 100 points for staffing their ICUs with intensivists.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
89
Best Hospital's Score:
97
Average Hospital's Score:
89.99
Worst Hospital's Score:
75
Communication with doctors
Patients’ perspectives of care are an important part of patient safety. The Communication with Doctors measure summarizes how well patients feel their doctors explained things clearly, listened carefully to them, and treated them with courtesy and respect. Effective communication between doctors and patients can be reassuring to patients and can help prevent errors like medication mix-ups or misdiagnoses.
Scoring Information
Based on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively physicians at this hospital communicated with patients relative to patients’ perspectives of how effectively physicians at other hospitals communicated with their patients. Higher scores indicate more effective communication than lower scores.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
90
Best Hospital's Score:
97
Average Hospital's Score:
90.37
Worst Hospital's Score:
76
Communication with nurses
Patients’ perspectives of care are an important part of patient safety. The Communication with Nurses measure summarizes how well patients feel that their nurses explained things clearly, listened carefully to them, and treated them with courtesy and respect. Effective communication between nurses and patients can be reassuring to patients and can prevent errors like medication mix-ups or misdiagnoses.
Scoring Information
Based on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively nurses at this hospital communicated with patients relative to patients’ perspectives of how effectively nurses at other hospitals communicated with their patients. Higher scores indicate more effective communication than lower scores.
For more information, see the
Scoring Methodology
.
This Hospital's Score:
81
Best Hospital's Score:
96
Average Hospital's Score:
81.81
Worst Hospital's Score:
62
Responsiveness of hospital staff
Patients’ perspectives of care are an important part of patient safety. The Responsiveness of Hospital Staff measure looks at patients’ feedback on how long it takes for a staff member to respond when they request help. If a patient is in pain, experiencing new symptoms, or cannot reach the bathroom himself, it is important that hospital staff respond quickly to address the situation.
Scoring Information
Based on a scale of zero-100, this number represents a comparison of patients’ perspectives of how quickly the staff at this hospital typically responds to patients’ requests for help relative to patients’ perspectives of how quickly the staff at other hospitals typically respond to their patients’ requests. Higher scores indicate a faster response time than lower scores.
For more information, see the
Scoring Methodology
.
Footnotes
#Results are based on limited data due to a reported
cybersecurity event, natural disaster, or a CMS Extraordinary
Circumstance exemption.
Outcomes measures include errors, accidents, and injuries that
this hospital has publicly reported.
Measure
The Hospital's Score
Worst Performing Hospital
Avg. Performing Hospital
Best Performing Hospital
Data Source
Time Period Covered
Dangerous object left in patient’s body
What's This?
Dangerous object left in patient’s body
A surgeon can accidentally leave an object
inside a patient’s body during surgery. Most
times the object is a surgical sponge, which can
quickly get infected. This problem doesn’t
happen often, but if it does happen it can be
extremely dangerous. Many patients become
severely ill, disabled, or even die.
This number represents the number of times
dangerous objects were left inside patients for
every 1,000 people discharged.
0.000
0.256
0.011
0.000
CMS
07/01/2022 - 06/30/2024
Air or gas bubble in the blood
What's This?
Air or gas bubble in the blood
An air or gas bubble (air embolism) stops blood
from flowing through the body. This serious
mistake can happen during surgery or other
procedures, like getting an injection. If blood
flow is blocked, a patient can suffer a stroke
or die.
This number represents the number of times
patients had an air or gas bubble in the blood
for every 1,000 people discharged.
0.000
0.050
0.001
0.000
CMS
07/01/2022 - 06/30/2024
Patient falls and injuries
What's This?
Patient falls and injuries
One common problem that patients face in the
hospital is a serious injury or death resulting
from a fall or other kind of trauma. Falls can
happen when patients who really can’t walk on
their own try getting out of bed, often to go to
the restroom. Patient falls and injuries
increase time in the hospital, require
additional care, and can result in permanent
disability.
This number represents the number of times
patients experienced falls or other types of
trauma for every 1,000 people discharged.
0.421
1.748
0.338
0.000
CMS
07/01/2022 - 06/30/2024
Infection in the blood
What's This?
Infection in the blood
If a patient is in the hospital, he or she may
be given a central line (a tube inserted into
the body to deliver medication and other
treatments). Patients with a central line are at
high risk for developing a dangerous infection
in the blood. These serious infections can lead
to other complications, increase recovery time,
and can often lead to death.
This number represents a comparison of the
number of central line-associated infections in
the blood that actually happened at this
hospital to the number of infections expected
for this hospital, given the number of central
lines used and other factors like facility type
and size. A number lower than one means fewer
infections than expected; a number more than one
means more infections than expected.
0.000
2.362
0.586
0.000
2025 Leapfrog Hospital Survey
01/01/2024 - 12/31/2024
Infection in the urinary tract
What's This?
Infection in the urinary tract
If a patient is in the hospital, he or she may
require a urinary catheter. Patients with
catheters are at risk for developing a dangerous
infection in the urinary tract. These serious
infections can lead to other complications,
increase recovery time, and can often lead to
death.
This number represents a comparison of the
number of catheter-associated infections in the
urinary tract that actually happened at this
hospital to the number of infections expected
for this hospital, given the number of catheters
used and other factors like facility type and
size. A number lower than one means fewer
infections than expected; a number more than one
means more infections than expected.
0.971
2.399
0.522
0.000
2025 Leapfrog Hospital Survey
01/01/2024 - 12/31/2024
Surgical site infection after colon surgery
What's This?
Surgical site infection after colon
surgery
This infection happens after surgery in the part
of the colon where the surgery took place. These
infections can be very serious, and may spread
throughout the body. A patient with this type of
infection often faces a long recovery in the
ICU. Some people even die from the infection.
This number represents a comparison of the
number of infections after colon surgery that
actually happened at this hospital to the number
of infections expected for this hospital, given
the types of patients they care for and other
factors like a patient’s age and type of
surgery. A number lower than one means fewer
infections than expected; a number more than one
means more infections than expected.
0.000
3.229
0.856
0.000
2025 Leapfrog Hospital Survey
01/01/2024 - 12/31/2024
MRSA Infection
What's This?
MRSA infection
Staph bacteria are common in hospitals, but
Methicillin-resistant Staphylococcus aureus
(MRSA) is a type of staph bacteria that is
resistant to (cannot be killed by) many
antibiotics. MRSA can be found in bed linens or
medical equipment and can be spread if providers
do not properly wash their hands between
patients. MRSA can cause life-threatening
bloodstream infections, pneumonia and surgical
site infections.
This number represents a comparison of the
number of infections that actually happened at
this hospital to the number of infections
expected for this hospital, given the number of
patients they care for on a daily basis and how
widespread MRSA infection is in their local
community. A number lower than one means fewer
infections than expected; a number more than one
means more infections than expected.
Not Available
2.685
0.689
0.000
2025 Leapfrog Hospital Survey
01/01/2024 - 12/31/2024
C. diff. Infection
What's This?
C. diff infection
Clostridium difficile (C. diff) is a bacterium
that can cause diarrhea, abdominal pain, loss of
appetite, and fever. Most C. diff cases occur in
patients taking or having recently taken
antibiotics, and fully killing the bacteria in
an infected patient can be very difficult. C.
diff can spread via contaminated equipment or by
providers who fail to properly wash their hands
between patients.
This number represents a comparison of the
number of infections that actually happened at
this hospital to the number of infections
expected for this hospital, given the number of
patients they care for on a daily basis and how
widespread C. diff infection is in their local
community. A number lower than one means fewer
infections than expected; a number more than one
means more infections than expected.
1.059
1.486
0.370
0.000
2025 Leapfrog Hospital Survey
01/01/2024 - 12/31/2024
Death from treatable serious complications
What's This?
Death from treatable serious
complications
Sometimes after surgery, patients can develop
serious complications while they are in the
hospital. They might catch pneumonia, have a
heart attack, or lose function in their kidneys
or liver. These problems are serious but can be
treated by a good hospital team. If the hospital
doesn’t manage the patient’s complications
correctly, the patient could die.
This number represents the number of surgical
patients that died for every 1,000 people who
had a serious treatable complication after
surgery.
Not Available
235.51
177.47
84.66
CMS
07/01/2021 - 06/30/2023
Harmful Events
What's This?
Harmful Events
Patients can experience complications and
potentially harmful events following a surgery ,
a procedure, or childbirth. . When all of these
errors are examined together, it gives a better
picture of a hospital’s ability to keep its
patients safe.
This number represents the number of times
patients experienced dangerous safety-related
adverse events for every 1,000 people
discharged.
0.89
3.10
1.00
0.53
CMS
07/01/2021 - 06/30/2023
Dangerous bed sores
What's This?
*
Dangerous bed sores
A bed sore is a sore or wound on the skin that
forms when a patient lays or sits in one
position for too long without being moved.
Advanced bedsores (also known as stage 3 or 4
pressure ulcers) can become large and very deep.
They can reach a muscle or bone and cause severe
pain and serious infection. This can lead to
longer hospital stays, amputation, or even
death.
This number represents the number of times
patients experienced dangerous bed sores for
every 1,000 people discharged.
0.28
7.50
0.64
0.05
CMS
07/01/2021 - 06/30/2023
Collapsed lung
What's This?
*
Collapsed lung
A collapsed lung is when air leaks out of the
lung and goes into the area between the lungs
and the chest wall. It can happen when a doctor
or nurse is inserting a catheter, a feeding
tube, or even a pacemaker. This kind of lung
injury can be serious and can cause severe chest
pain and other complications.
This number represents the number of times
patients experienced collapsed lungs for every
1,000 people discharged.
0.23
0.65
0.25
0.10
CMS
07/01/2021 - 06/30/2023
Falls causing broken
hips
What's This?
*
Falls causing broken hips
Patients in the hospital, especially those who
are older or have weaker bones, are at risk of
breaking their hip if they fall. Broken hips can
delay a patient’s recovery time, require longer
hospital stays, and cause depression when
patients lose their ability to move.
This number represents the number of times
patients experienced hip fractures for every
1,000 people discharged.
0.31
0.56
0.29
0.15
CMS
07/01/2021 - 06/30/2023
Blood Leakage
What's This?
*
Blood Leakage
If blood vessels become injured during surgery,
they may leak excess blood within the body. In
some cases, the blood leak will clump up or
clot. In other cases, the blood leak is active
and ongoing. Both blood clots and internal
bleeding can cause significant damage to the
body’s organs, potentially leading to organ
failure or even death.
This number represents the estimated number of
times patients experienced blood leakage during
a procedure for every 1,000 people who had
surgery.
2.27
5.53
2.42
1.01
CMS
07/01/2021 - 06/30/2023
Kidney injury after
surgery
What's This?
*
Kidney injury after surgery
After major surgery, particularly heart surgery,
some patients may experience kidney failure. In
serious cases, kidney failure can lead to the
need for dialysis, an artificial way of
replacing the kidneys’ function. In the most
extreme cases, a patient may need a kidney
transplant or risk death. Patients who are older
or have other pre-existing health problems are
at a greater risk of experiencing kidney
failure.
This number represents the estimated number of
times patients experienced kidney failure for
every 1,000 people who had surgery.
1.68
4.60
1.69
0.74
CMS
07/01/2021 - 06/30/2023
Serious breathing
problem
What's This?
*
Serious breathing problem
After surgery some patients can develop a
serious breathing problem. Their lungs either
cannot take in enough oxygen or cannot get rid
of carbon dioxide. Without immediate care, the
patient can lose consciousness, fall into a
coma, or even die.
This number represents the number of times
patients experienced serious breathing problems
for every 1,000 people who had surgery.
9.63
57.80
10.52
1.94
CMS
07/01/2021 - 06/30/2023
Dangerous blood clot
What's This?
*
Dangerous blood clot
A blood clot is a gathering of blood cells in a
vein, which can be caused by damage to tissue
during surgery. Most blood clots form in the leg
but the clot can break away and travel through
the bloodstream to other areas of the body. If
the clot travels to the lungs and gets stuck, it
can prevent oxygen from getting into the blood.
This can lead to chest pain, unconsciousness,
and even death.
This number represents the number of times
patients experienced dangerous blood clots for
every 1,000 people who had surgery.
3.68
8.15
3.90
1.56
CMS
07/01/2021 - 06/30/2023
Sepsis infection
after surgery
What's This?
*
Sepsis infection after surgery
Sepsis is your body’s extreme reaction to an
infection. All types of surgeries can put a
patient at risk of infection that can lead to
sepsis. This could be infection where the skin
was cut, or an infection that develops after the
surgery, like pneumonia. Sepsis requires
immediate treatment or the patient may
experience lifelong complications including
organ failure. Some patients may die if sepsis
is not treated quickly.
This number represents the number of surgical
patients that experienced a sepsis infection for
every 1,000 people who had surgery.
6.22
12.56
5.62
1.95
CMS
07/01/2021 - 06/30/2023
Surgical wound
splits open
What's This?
*
Surgical wound splits open
After a major surgery on the stomach or abdomen
area, the healthcare team must be careful to
make sure that the surgical stitches don’t break
open. This could leave the wound exposed. A
surgical wound splitting open is very painful
and puts the patient at risk for infection.
This number represents the number of times
surgical wounds in the stomach or abdomen area
split open for every 1,000 people who had
surgery on their abdomen.
1.80
4.00
1.87
1.13
CMS
07/01/2021 - 06/30/2023
Accidental cuts and
tears
What's This?
*
Accidental cuts and tears
For procedures of the abdomen and pelvis, there
is a chance that the patient will suffer an
accidental cut or tear of their skin or other
tissue. This problem can happen during surgery
or a procedure where doctors use a tube to look
into a patient’s body.
This number represents the number of times
patients experienced accidental cuts and tears
in the abdominal or pelvic region during a
procedure for every 1,000 people discharged.
0.80
2.41
0.89
0.28
CMS
07/01/2021 - 06/30/2023
*
This measure is a part of the Harmful
Events Composite and is not used for scoring.
#
Results are based on limited data due
to a reported cybersecurity event, natural disaster, or
a CMS Extraordinary Circumstance exemption.
Process measures include the management structures and
procedures a hospital has in place to protect patients from
errors, accidents, and injuries.
Measure
The Hospital's Score
Worst Performing Hospital
Avg. Performing Hospital
Best Performing Hospital
Data Source
Time Period Covered
Doctors order medications through a computer
What's This?
Doctors order medications through a
computer
Hospitals can use Computerized Physician Order
Entry (CPOE) systems to order medications for
patients in the hospital, instead of writing out
prescriptions by hand. Good CPOE systems alert
the doctor if they try to order a medication
that could cause harm, such as prescribing an
adult dosage for a child. CPOE systems help to
reduce medication errors in the hospital.
Hospitals can earn up to 100 points for using a
well-functioning CPOE system in most areas of
the hospital.
100
15
82.22
100
2025 Leapfrog Hospital Survey
2025
Safe medication administration
What's This?
Safe medication administration
Using barcodes on medications, nurses can scan
the medication and then the patient’s ID
bracelet to make sure the patient is receiving
the right medications. If the bar codes do not
match, this signals there is an error, giving
nurses and doctors the chance to confirm they
have the right patient, right medication, and
right dose. Bar code medication administration
(BCMA) systems are proven to reduce the risk
that a hospital accidentally gives the wrong
medication to a patient.
Hospitals earn up to 100 points for using a
well-functioning bar coding system for all
medication orders, and making sure it is used
properly to keep patients safe.
100
25
85.20
100
2025 Leapfrog Hospital Survey
2025
Specially trained doctors care for ICU patients
What's This?
Specially trained doctors care for ICU
patients
A critical care unit or Intensive Care Unit
(ICU) is a special part of the hospital that
provides care for extremely ill patients.
Hospitals should have special doctors called
intensivists working in the ICU. Intensivists
are physicians with advanced training in
intensive or critical care. They learn to manage
problems in the ICU and help to reduce errors.
There are higher death rates in hospitals where
ICU patients are not cared for by intensivists.
Hospitals can earn up to 100 points for staffing
their ICUs with intensivists.
100
5
67.86
100
2025 Leapfrog Hospital Survey
2025
Effective leadership to prevent errors
What's This?
Effective leadership to prevent errors
Errors are much more common if hospital leaders
don’t make patient safety a priority. Leaders
must make sure that all hospital staff knows
what they need to work on and that they are held
accountable for improvements. The hospital
should also budget money towards improving
safety.
Hospitals can earn up to 120 points for having
leadership structures that increase awareness of
patient safety issues and holding leadership
accountable for improvements.
120.00
46.15
117.60
120.00
2025 Leapfrog Hospital Survey
2025
Staff work together to prevent errors
What's This?
Staff work together to prevent errors
A hospital that has a strong culture of safety
has a well-functioning team with good leaders
who catch errors before they can harm a patient.
Patients are less likely to experience mistakes
if hospital staff works together. Staff should
also be comfortable speaking up when they sense
an error might happen.
Hospitals can earn up to 120 points for
measuring culture of safety, providing feedback
to staff, and creating new plans to prevent
errors.
120.00
0.00
117.27
120.00
2025 Leapfrog Hospital Survey
2025
Nursing and Bedside Care for Patients
What's This?
Nursing and Bedside Care for
Patients
Studies show better staffing practices have a
meaningful impact on the quality and safety of
patient care. When hospitals have more nurses
and assistive personnel, patients are more
likely to have better experiences and improved
health outcomes. Without enough nurses, patients
might face complications, longer hospital stays,
and even death.
Hospitals can earn up to 100 points for this
measure for staffing their hospitals with enough
nurses (RNs), licensed practical nurses (LPNs),
and unlicensed assistive personnel (UAPs).
100
15
79.09
100
2025 Leapfrog Hospital Survey
01/01/2024 - 12/31/2024
Handwashing
What's This?
Handwashing
Healthcare workers can help stop infection and
illness by carefully cleaning their hands. When
hospital staff does not carefully wash their
hands, they can spread germs from one patient to
another and cause someone to become seriously
ill.
Hospitals can earn up to 100 points for having a
handwashing policy and evaluating how hospital
workers follow that policy.
100
15
76.81
100
2025 Leapfrog Hospital Survey
2025
Communication with nurses
What's This?
Communication with nurses
Patients’ perspectives of care are an important
part of patient safety. The Communication with
Nurses measure summarizes how well patients feel
that their nurses explained things clearly,
listened carefully to them, and treated them
with courtesy and respect. Effective
communication between nurses and patients can be
reassuring to patients and can prevent errors
like medication mix-ups or misdiagnoses.
Based on a scale of zero-100, this number
represents a comparison of patients’
perspectives of how effectively nurses at this
hospital communicated with patients relative to
patients’ perspectives of how effectively nurses
at other hospitals communicated with their
patients. Higher scores indicate more effective
communication than lower scores.
90
76
90.37
97
CMS
10/01/2023 - 09/30/2024
Communication with doctors
What's This?
Communication with doctors
Patients’ perspectives of care are an important
part of patient safety. The Communication with
Doctors measure summarizes how well patients
feel their doctors explained things clearly,
listened carefully to them, and treated them
with courtesy and respect. Effective
communication between doctors and patients can
be reassuring to patients and can help prevent
errors like medication mix-ups or misdiagnoses.
Based on a scale of zero-100, this number
represents a comparison of patients’
perspectives of how effectively physicians at
this hospital communicated with patients
relative to patients’ perspectives of how
effectively physicians at other hospitals
communicated with their patients. Higher scores
indicate more effective communication than lower
scores.
89
75
89.99
97
CMS
10/01/2023 - 09/30/2024
Responsiveness of hospital staff
What's This?
Responsiveness of hospital staff
Patients’ perspectives of care are an important
part of patient safety. The Responsiveness of
Hospital Staff measure looks at patients’
feedback on how long it takes for a staff member
to respond when they request help. If a patient
is in pain, experiencing new symptoms, or cannot
reach the bathroom himself, it is important that
hospital staff respond quickly to address the
situation.
Based on a scale of zero-100, this number
represents a comparison of patients’
perspectives of how quickly the staff at this
hospital typically responds to patients’
requests for help relative to patients’
perspectives of how quickly the staff at other
hospitals typically respond to their patients’
requests. Higher scores indicate a faster
response time than lower scores.
81
62
81.81
96
CMS
10/01/2023 - 09/30/2024
Communication about medicines
What's This?
Communication about medicines
Patients’ perspectives of care are an important
part of patient safety. The Communication about
Medicines measure reflects patients’ feedback on
how often hospital staff explained the purpose
of any new medicine and what side effects that
medicine might have. Effective communication
about medicine prevents misunderstandings that
could lead to serious problems for a patient.
Based on a scale of zero-100, this number
represents a comparison of patients’
perspectives of how effectively this hospital
communicated with patients about their
medications relative to patients’ perspectives
of how effectively other hospitals communicated
with their patients. Higher scores indicate more
effective communication than lower scores.
74
59
74.64
88
CMS
10/01/2023 - 09/30/2024
Communication about discharge
What's This?
Communication about discharge
Patients’ perspectives of care are an important
part of patient safety. The Communication about
Discharge measure summarizes how well the
hospital staff communicated with patients about
the help they would need at home after leaving
the hospital. The measure also summarizes how
often patients reported that they were given
written information about symptoms or health
problems to watch for during their recovery.
Educating patients on the steps they need to
take during their recovery at home reduces the
chances that a patient will need to be
readmitted to the hospital.
Based on a scale of zero-100, this number
represents a comparison of patients’
perspectives of how effectively this hospital
communicated with patients about the help they
would need after discharge relative to patients’
perspectives of how effectively other hospitals
communicated with their patients. Higher scores
indicate more effective communication than lower
scores.
87
67
85.48
94
CMS
10/01/2023 - 09/30/2024
*
The hospital did not participate in a
voluntary national hospital survey, so the worst score
was assigned for this measure because it is a structural
measure critical to patient safety. The assigned score
may result in a worse Safety Grade.
#
Results are based on limited data due
to a reported cybersecurity event, natural disaster, or
a CMS Extraordinary Circumstance exemption.
For a full description of the methodology, click here.
LEGAL DISCLAIMER: The Leapfrog Hospital Safety Grade scores
hospitals on their overall performance in keeping patients safe from
preventable harm and medical errors. The grades are derived from
expert analysis of publicly available data using up to 31
evidence-based, national measures of hospital safety. No specific
representation is made, nor shall be implied, nor shall The Leapfrog
Group be liable with respect to any individual patient’s potential
or actual outcome as a result of receiving services performed at any
of these hospitals. Leapfrog Hospital Safety Grades cannot be
republished without expressed written permission from The Leapfrog
Group.
X
Loading Video
What is Patient Safety?
Your Hospital's Safety Grade
What You Can Do to Stay Safe
Back to top