myURHR | Office of Human Resources
Workday is for:
Personal information
Payslips
Staff recruiting
Hiring
Onboarding
Benefits
Compensation
Job changes
Effort certification
Log in to Workday
UKG is for:
Timekeeping
Time entry
Time off requests
Leave management
Scheduling (for current UKG scheduling units)
Log in to UKG
Self-Service
Ask Mel Chatbot
(Must be on the University network or
connected via VPN
Workday QRCs
UKG QRCs
General myURHR FAQs
Workday FAQs
UKG FAQs
Help/Support
Ask-URHR
If you and/or your team are unable to find Workday and UKG answers through the Chatbot, FAQs, or QRCs, Ask-URHR is your next stop for support.
You can call the Ask-URHR team, send an email, or submit a ticket through the Human Resources Service Desk portal.
Email:
ask-urhr@rochester.edu
Phone: (585) ASK-URHR (
[275-8747|tel:5852758747]
Request form
(To access this form, you must be on the University’s network. If you are not connected, contact us via Ask-URHR email or phone.)
Help Desk Support
Having issues with logging in to Workday or UKG? Please reach out to your Helpdesk for support.
University IT Help Desk
Email:
univithelp@rochester.edu
Phone: (585) 275-2000
ISD Help Desk
Email:
ISDHelpdesk@URMC.Rochester.edu
Phone: (585) 275-3200
Training
Log in to
MyPath
to find myURHR training.
Help/Support
Visit the
myURHR Support and Resources page
, which includes Ask-URHR (email, phone, and web) contacts along with other important support materials.
Self-Service
Ask Mel Chatbot
(Must be on the University network or
connected via VPN
Workday QRCs
UKG QRCs
General myURHR FAQs
Workday FAQs
UKG FAQs
Training
Log in to
MyPath
to find myURHR training.
University IT Helpdesk
Email:
univithelp@rochester.edu
Phone:
(585) 275-2000
Online chat
ISD Helpdesk
Email:
ISDHelpdesk@URMC.Rochester.edu
Phone:
(585) 275-3200