Local Services | Life in Newcastle | Newcastle University | Newcastle University

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Life in Newcastle
Local Services
Visit our Academic Experience page for information about the 2025-26 academic year.
On this page
Newcastle City Council
The city council provides over 200 services ranging from recycling and waste collection to social care and community support.
Visit the Newcastle City Council website
Call:
0191 278 7878
Emergency services
In an emergency situation call 999 for police, fire or ambulance support.
Police
In non-emergency situations call Northumbria Police on
101
.
Our on-campus police liaison officer is PC 2458 Gary White.
Contact him directly via:
Email:
gary.white@northumbria.police.uk
Call:
0191 208 6817
PC White is also available during student drop-in sessions at our Students’ Union on Monday, 12:00-14:00 (term time only).
Newcastle University Security
Our on-campus security team is available 24/7.
Call:
0191 208 6817
Our free
SafeZone
app will connect you directly to our security team..
Health services
GP/Doctor
It’s important to register with a local doctor when you join us. You can do this
online
.
You can also find a GP surgery using the
NHS online search
.
The
NHS app
offers a simple way of accessing a range of health care services. Medical support is also available from NHS 111. You can use
111 online
; the NHS app; or call 111
Get more information about accessing healthcare here
.
Dentists
Find a local dentist using the
NHS online search
.
Hospitals
The Newcastle upon Tyne Hospitals NHS Foundation Trust provides emergency, specialist and local community services.
Newcastle’s three main hospitals are:
Royal Victoria Infirmary (RVI):
Queen Victoria Road, Newcastle upon Tyne, NE1 4LP
Freeman Hospital:
Freeman Road, High Heaton, Newcastle upon Tyne, NE7 7DN
Great North Children’s Hospital:
Victoria Wing, Royal Victoria Infirmary, Newcastle upon Tyne NE1 4LP
For all hospitals call:
0191 233 6161
.
Find more details of
local hospitals, clinics and treatment centres here
.
Pharmacies
Find a local pharmacy using the
NHS online search
.
Banks
Barclays
: 49/51 Northumberland St, Newcastle upon Tyne NE1 7AF
Halifax
: Metro Station, Haymarket, Newcastle upon Tyne NE1 7PF
HSBC
: 110 Grey St, Newcastle upon Tyne NE1 6JG
Lloyds
: Monument Mall, 15-21 Northumberland St, Newcastle upon Tyne NE1 7DE
NatWest
: 16 Northumberland St, Newcastle upon Tyne NE1 7EL
Santander
: 112-118 Northumberland St, Newcastle upon Tyne NE1 7DG
The Co-operative Bank
: 131-135 Northumberland St, Newcastle upon Tyne NE1 7AG
TSB
: 162 Northumberland St, Newcastle upon Tyne NE1 7PR
Virgin Money
: 132-134 Northumberland St, Newcastle upon Tyne NE1 7DG
Places of worship
Newcastle is a multi-faith city with a vibrant mix of religions. Local groups often come together for:
worship
interfaith events
celebrations
community projects that encourage understanding and friendship
Find your local place of worship
Newcastle University Chaplaincy and Pastoral Care
Our Chaplaincy and Pastoral Care team includes members from a range of faith and belief backgrounds. The team offers opportunities to practise your faith through:
worship
prayer
meditation
connecting with others who share your beliefs
It also has links with many of Newcastle’s main faith communities.
There are dedicated spaces on campus for quiet reflection and prayer. A Muslim prayer room is available in the King George VI Building for students and staff.
Contact our Chaplaincy and Pastoral Care team
.
Transport
Newcastle is well connected across the city, regionally and nationally by a network of public transport. Student discounts and local travel passes make travel easy and affordable.
Our International Airport offers regular flights to UK and international destinations.
Get travel details
Shopping
Newcastle’s main shopping areas are centred around:
Northumberland Street
Grey Street
Grainger Town
Shopping complex
Eldon Square
is home to over 140 stores including:
high-street favourites
big-name brands
independent retailers
dining
leisure outlets
It’s also linked to Eldon Garden with its mix of independent boutiques and speciality retailers.
Easily reached by bus or train,
Gateshead’s Metrocentre
is a mega-mall and entertainment complex with:
270+ stores
60 places to eat
a range of leisure attractions
Convenience stores, supermarkets and superstores
Find stores and more information for:
Tesco
Aldi
Morrisons
Sainsbury’s
M&S Food
We also have a Co-Op shop in our Students’ Union that's open daily until 20:00.
Food markets
Grainger Market, in the city centre, is home to:
artisan bakeries
high-quality butchers
greengrocers
street food and world food traders
A regular outdoor Sunday market takes place on the Quayside selling fresh, local produce.
World foods
Across the city and its suburbs, world food stores sell a huge variety of African, Asian and European speciality foods.
Life In Newcastle
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