Best University in Ahmedabad, Gujarat, India – Indrashil University

Best University in Ahmedabad, Gujarat, India – Indrashil University
POST-GRADUATE DIPLOMA IN HOSPITAL MANAGEMENT
ABOUT PROGRAM:
1 Year Executive(Online) Program
Due to the rapid growth in hospital sector, there is great need for professional managers to improve efficiency and effectiveness of private as well as public sector hospitals. So there is a need felt for a program that is designed in a manner to impart sound knowledge of concepts and management fundamentals of hospital functioning under different modes. This curriculum will develop professionals who would demonstrate strong problem solving acumen and analytical skills alongside great people dealing skills. The students of this course will imbibe in them a sense of ownership towards the service to patients and the society at large.
PROGRAM IS AIMED AT:
To understand the managerial skills and its implementation in an organized way in hospital sector
To acquaint them with full functioning of the hospital sector
To familiarize with the National Health Programs and Insurance and its application in Hospitals
Efficiently implement process of accreditation in the health sector
To develop managerial abilities and analytical skills, and training to communicate with the community, interaction with government and statutory authorities
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WHY THIS PROGRAM
Indian Healthcare sector is growing at a cumulative average of 16.5% and will reach USD 280 billion; in near future, this sector will create 40 million new job opportunities. Again, it is estimated that hospital constitutes 70% of healthcare sector. The growth of private sector, changing lifestyle and current pandemic created immense job opportunities for professionally trained and skilled executives in the present time and this demand is likely to increase in future. It is an obvious fact that well managed hospitals can achieve superior output, patient satisfaction and effective clinical success all at one go. A satisfied patient will market the hospital through word of mouth and may become Brand Ambassador of the hospital that provided support and services to the concerned.
In India, there is dearth of skilled and efficient hospital administrator, yet a very few academic institutions offer hospital management program. The doctors in the hospitals strive hard to manage clinical and administration operation simultaneously as they lack managerial skills which in turn results into leadership crisis.
These days, hospitals are only administered but not managed as per the slated goal. An efficient hospital administrator can explore good career prospects and can become pivotal for the growth and success in this sector.
SALIENT FEATURES OF PROGRAM
Learning from experienced in-house, visiting faculties and leading experts from various hospitals
Design of course having inputs from experienced medical professionals
4-month Project in hospital, which will provide practical experience and up-gradation of their existing knowledge
Curriculum focused for freshers as well as working professionals
Part time online course with flexible timing
Inculcate knowledge of organizational abilities
Gives expertise in leadership and management skills
Increases logical and critical thinking abilities
Emphasis on development of written, verbal and non-verbal Communication skills
Transformative learning approach
PROGRAM STRUCTURE
COURSES:
Evolution of Management Principles
Managerial Communication
Essentials of Health Economics, Accounting and Financing
Healthcare Management and Exposure to Community work
National Health Policies and Programs
National Health Insurance Models and Management
Hospital as Service industry
Hospital Organisation and Management
Quality Assurance, Quality Tools, and Accreditation Agencies
Project(Hospital)
CAREER
A growing demand for professional hospital administrators in India has opened up plethora of openings in various private and government run hospitals. The PGDHM program will develop students so as to suit to following positions, though are not limited as:
Medical Director
Hospital Business Manager
Hospital Administrator
Centre Manager
Deputy Superintendents
Operation Manager
Duty Managers
Guest Relation Manager
HR Manager
Patient Coordinator
Floor Manager
Patient Relation Executive
Front Office Administrator
Patient Coordinator
Front desk Executives
PROGRAM COVERS
Administrative Operations in Hospital Sector
Health Economic Aspects
Health Insurance Models and Management
Hospital as Service Industry
SKILLS AND OUTCOME:
Logical , reasoning and analytical skills required for critical thinking
Rational decision making
Handling day-to-day operations efficiently
To inculcate empathetic behaviour
To build cordial, sound and organizational culture
Improve the productivity and effectiveness in people centric sector
SECTORS IDENTIFICATION
Private and Public Health Centres, Hospitals run by Corporates and Trusts
To start own Consultancy / Advisory Services
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FACULTY RESOURCE
Dr. Ashwini Vora
Director, PDGHM-Program
Dr. Abhishek Shah
Expert Faculty
Dr. Gopalkrishnan
Expert Faculty
Mr. Ruru Mehta
Expert Faculty
ADVISORY COMMITTEE MEMBER
Dr. Abhijat Sheth
Director, Apollo Hospitals
President,NBE(NEET)
Mr. Amit G. Doliya
CEO,BAPS Yogiji Maharaj Hospital
Dr. Anish Chandarana
CEO, CIMS Hospitals
Dr. Bharat Gadhavi
MD & CEO, HCG Hospitals
Mr. Rajiv Sharma
MD & CEO, Sterling Hospitals
Mr. Ramesh Balasubramanian
Director, Apollo CBCC Cancer care, Apollo Hospitals
HOSPITAL COLLABORATIONS
Dr. Namrata Bajaj
Name:
Dr.Namrata Bajaj
Designation:
In-charge Dean
Department :
School of Economics and Management
Email :
namrata.bajaj@indrashiluniversity.edu.in
EDUCATIONAL QUALIFICATION
Ph.D. (English), G.G.Central University, Bilaspur, C.G.,2002
M.Phil. (English), G.G.Central University, Bilaspur, C.G., 1993
M.A. (English), Ravi Shanker University, Raipur, M.P., 1991
B.Sc. (Biology), Ravi Shanker University, Raipur, M.P., 1989
H.Sc. (Biology), M.P. H.S.B., Bhopal, Bhilai, M.P., 1985
Ph.D. Supervision Completed
A Study of Diasporic Sensibility in the novels of Bharti Mukherjee by Ishita Patel, September, 2015
Novels of Manju Kapoor: A Feministic Study, by Meena Choudhary, November, 2015
Women in the novels of Paulo Coelho: A Study, by Sagar Pandya, April, 2016
EXPERIENCE
Teaching: 19 years, Industry: 5 years
Professor, English, Indrashil University, Rajpur, Kadi, Gujarat, July 2018 till present day
Professor, Department of English & Communications skills, Unitedworld School of Business, Karnavati University, Uvarsad, October 2013- June 2018
Program Head-Academics, Research & Development (Youth), Arvind Mills, CSR Dept., April 2012 to September 2013
Assistant Professor (Senior), Institute of Technology, Nirma University, January 2009 to November 2011
Faculty, ICFAI Business School, Ahmedabad, April 2007 to January 2009
Faculty, ICFAI National College,Gandhinagar, March 2006 to March 2007
Visiting Professor, SHARDA Trust, Arnind Mills, May 2004 to September 2005
Assistant Professor, C.M.D.P.G. College, Bilaspur, C.G., September 1997 to February 2002
LDT, Bharat Mata H.S.School, Bilaspur, C.G., July 1992 to August 1993
Exe.Assistant, M/s B.S.Pamnani & Co., Bilaspur, C.G., August 1991 to July 1992
M.D., M/s Bhilai Times, Das Publication, Bhilai, C.G., July 1989 to June 1991
PROFESSIONAL DEVELOPMENT ACTIVITIES
Invited as Expert in the Interview Process at PDPU, Gandhinagar, 25-26 May, 2019
Delivered Lecture as Resource person in ‘Calorx Teacher’s University’ Bopal, Ahmedabad on Female Standing in India, March 8, 2019
Delivered lecture on ‘Bloom’s Taxonomy’ at Indrashil University, January 11, 2019
Conducted 3-day Faulty Development Program at Indrashil University, 17-19 July, 2018
Delivered lectures in UGC sponsored Refresher and Orientation Programme at Academic Staff College, Gujarat University, Ahmedabad, June,2016, & 2017
Workshop mode activity at GNLU ( Gandhinagar National Law University) on Interpersonal skills, September, 2017
Invited as Resource person in Refresher Programme in English, Academic Staff College, Gujarat University, 26 February, 2015
Delivered Lecture as Resource person in the U.G.C. sponsored STC on Class Room Teaching Technology-RUSA for university and college teachers, 29 September,2016
Invited as Panel Member, Gujarat Education Summit, Rai University, 2014
Workshop for BBA students of United World of Business School ‘Appreciation of Literature’ in July, 2012
Faculty Development Programme for teachers of SHARDA Trust, Arvind Mills Ltd., November, 2012
Training Management Staff of ‘PELICAN Group of Cos.’ in Effective Communication, Sep-December,2012
Designed, developed and delivered Course –Technical Communication for M-Tech Students, DAIICT, Gandhinagar, 2010 & 2011
Invited as Expert for Personality Development Lectures, Globsyn Business School, Uvarsad, Adalaj
Conducted Guest Lecture Sessions on Presentation Skills, Resource Mobilization for NGOs, IBS, Ahmedabad
Overall Coordinator for Soft Skills Workshop Conducted in association with Cambridge University, Nirma University
Conducted Expert Lecture on ‘Effective Techniques for facing Personal Interviews and Resume Building’ for MCA,V-Sem. Students, Nirma University
Delivered Expert Lecture on Personal Interviews for B-Tech Students, Nirma University
Invited as Expert in ‘Induction Training Programme’ for newly recruited faculty at Institute of Technology, Nirma University
Conducted workshop on ‘Effective Communications Skills’ for XII Std. Students in the capacity of Coordinator
Conducted Workshop on ‘RTI For Academic Fraternity’ and ‘RTI and its Relevance for MBA Students’
Invited for Expert Lecture in Various Orientation Programmes Conducted for –M-Tech, MCA,MBA and B-Tech Programmes
Organised Expert Lecture for M-Tech and B-Tech Students on Negotiation Skills
Worked as Coordinator for Language Lab
CONTRIBUTIONS
Teaching
Designed, developed and delivered Communication Skills Course module for B.Sc & MSc, BioScience and Chemistry programmes
Designed, developed and delivered Communication Skills Course module for PGDM programme for post graduates, Unitedworld School of Business
Developed and delivered General English to undergraduate students of BBA-LLB at UWSL ( affiliated to Gujarat University)
Designed, developed and delivered PECA (Practical English & Computer Application)programme for graduate & post graduates
Conducted Summer Workshop for 300 students of X-XII passed in English Speaking course, BE-L1 and BE-L2, April-July, 2013
In the capacity of Board of studies, member, NU, revised & updated syllabi of:
Business communication, MBA
Communication skills, M-Tech, Sem-I
Communication skills, B-Tech, Sem-II
English for vernacular medium students, B-Tech, Sem-I
Technical writing, B-Tech, Sem-VI/VIII, Institute elective
Introduced new elective-English literature for B-Tech
Teaching, M-Tech, MCA, B-Tech students all the above courses
Convener, paper setter and examiner for all the above courses
Course coordinator for the above mentioned subjects
Conducted remedial classes for students underperforming in spoken English
Worked as coordinator, central assessment in End Sem exams
Worked as senior supervisor in Mid Sem exams and End Sem exams
Designed course handout/ handbook for M-Tech, MBA and B-Tech programmes
Academic Administration
Coordinator-Student Activity Cell at Indrashil University, July, 2018 till present day
Coordinated Annual Fest, Sports Fest, Garba Night and Induction Program at Indrashil University, 2018-19
Head-Communication Skills and Career & Skill Development, Unitedworld School of Business, Uvarsad
Academic and administrative head of Youth programmes, Sharda trust, a social initiative of Arvind ltd. under CSR department
Preceding officer-SHRC, Unitedworld School of Business
Supervising submission of forms in the admission process for B-tech programme
In-charge head, department of Mathematics and Humanities
Section head, Communication and Humanities section
Committee member, Board of Studies, empowered to identify and appoint paper setters and examiners for Humanities and Social science , for diploma and degree programmes
Department level NAAC coordinator during visit of NAAC committee
Department coordinator - preparing yearly plan of budget
Department coordinator - pedagogy meetings
Department coordinator-review of question papers
WORKSHOPS ATTENDED
FDP on Effective Teaching Practices, IITE, Gandhinagar, September 21, 2019
Workshop on ‘Universal Human Values’, Indrashil University, 13 April, 2019
Workshop on ‘Team Building’ , Indrashil University, 16 February, 2019
Workshop on ‘Technopoiesis: Re-thinking Education in a Digital Age’ March19, 2019, PDPU, Gandhinagar,
Creative Trainer by ‘Platinum One’,Arvind Ltd. Ahmedabad, June,2013
Case Study Method at IBS, Ahmedabad
Soft skills Workshop at Infosys, Pune
Research Methodology, at IBS, Ahmedabad
Faculty development programme, IBS, Ahmedabad
Soft Skills Workshop, IBS, Indore
Use of Internet tools in Communication Teaching, Nirma University
Mission 10X, Wipro Ltd., Nirma University
PROFESSIONAL CERTIFICATION
Certified trainer in “Thomas International Personal Profile Analysis” Bangalore, 2008
MEMBERSHIP
Life time membership of INDIAN SOCIETY FOR TECHNICAL EDUCATION, NO.LM 64855
PUBLICATIONS
Research Papers
John Steinbeck’s The Grapes of Wrath : Religious Strain, Research Link, Vol-V(7), Sep-Nov-2006,no.32
Privatization of Higher Education: A Critical Study, Research Link, Vol- VI(4), Jun-Aug-2007,no.39
Technology management: A Critical Study Research Link,Vol-VII(8), October 2008, no.55
Valuation of Human Capital in view of Globalization in Indian Context' Research Link, Vol-VII(9), November 2008, no.56
Reflection of Bharti Mukherjee’s life in ‘The Tiger’s Daughter’ International Journal of English: Literature, Language & Skills, IJELLS, ISSN 2278 0742 Issue 2, Volume 3, July 2014, p.p. 64-69
Psychoanalytical Study of Paulo Coehlo’s characters in his work ‘Veronika Decides to Die’ A Research Journal of Health, Humanities, Education, Social Science & All subjects, HESMA, ISSN-2319-5959, No.9, Oct-Nov, 2014, p.p.5-7
Concept of Witches as portrayed by Paulo Coehlo’s Brida Educational Bridge, ISSN-2348-1692, Issue -6, p.p.6-8
Book Published, A Complete Guide with Text to Short Stories and Essays, power.publishers, ISBN:978-93-84334-91-8
Female Portrayal in the novels of John Steinbeck, publication is under process
Thought Trap to Thought Management: Thought Awareness, in completion phase
Conferences/Seminars
International Conference at IBS-Ahmedabad, Dec. 2008
‘Valuation of Human Capital in view of Globalization in Indian Context'
International Conference at IBS-Ahmedabad, January, 2009
‘Management of Technology & Innovations in Capital Intensive Projects
Paper presented in UGC sponsored National Seminar, 9-10 August’13, Mehsana
‘The Indian Writing in English: A Historical Perspective’
National Seminar, Unitedworld School of Law, ‘CSR and Law’, 26th July,2016
National Seminar, Unitedworld School of Law, ‘Violation of Human rights, 22nd July,2017
Others
Editor-IU-Arena, Biannual Newsletter , Indrashil University
Editor-Interface, Annual magazine, IT, Nirma University, Vol-X & XI, 2009-10
Language Editor, News Letter (Quarterly), Nirma University, Vol. I to VI, 2009-11
Language Editor, Research papers ( Pharmacy) published in International Journals, 2009-2011
Language Editor, ‘Welcome to Ahmedabad: A City Guide’ Gurjar Publications
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