The Insolvency Service - GOV.UK
Source: https://www.gov.uk/government/organisations/insolvency-service
Archived: 2026-04-23 15:01
The Insolvency Service - GOV.UK
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The Insolvency Service
The Insolvency
Service
Search the Individual Insolvency Register
Contact an official receiver
Find an insolvency practitioner
Make a complaint to the Insolvency Service
Search the register of disqualified company directors
Investigations and enforcement
Declaring bankruptcy or being made bankrupt
Redundancy payments and your rights if your employer is insolvent
Guidance on debt relief options, company liquidation, investigation and enforcement
Director information hub
Featured
7 July 2023
—
Guidance
Director information hub
This director information hub is a home for information and guidance to help current and future directors. It only takes a minute to learn the essentials.
5 December 2025
—
News story
New Chief Executive of the Insolvency Service appointed
The Insolvency Service has announced that its new Chief Executive will be Duncan Beach
9 January 2025
—
Guidance
Guide to Bankruptcy
Full guidance on what happens when you’re made bankrupt.
13 May 2024
—
Guidance
Factsheet: what to do when you’ve been made redundant
Insolvency Service Redundancy Payments Service factsheet for employees made redundant by an insolvent employer
23 April 2026
—
Press release
Insolvency Service joins forces with Crimestoppers to crack down on rogue directors
Partnership aims to boost tip-offs about banned directors still operating in the shadows
21 August 2024
—
Guidance
Insolvency Service related scams and fraud
If you’re unsure about an email, letter, call or text you receive from the Insolvency Service, get in touch with us.
Latest from The Insolvency Service
Insolvency Service joins forces with Crimestoppers to crack down on rogue directors
23 April 2026
Press release
Insolvency Service Government Procurement Card transactions - April 2025 to March 2026
22 April 2026
Transparency data
Insolvency Service spend - April 2025 to March 2026
22 April 2026
Transparency data
See all latest documents
Subscriptions
Get emails
What we do
We are a government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.
The Insolvency Service is an executive agency, sponsored by the
Department for Business and Trade
.
Read more about what we do
Follow us
The following links open in a new tab
Follow on
Twitter
(opens in new tab)
Follow on
Linkedin
(opens in new tab)
Follow on
Blog
(opens in new tab)
Follow on
YouTube
(opens in new tab)
Documents
Services
Calculate your statutory redundancy pay
Search the bankruptcy and insolvency register
See all services
Guidance and regulation
Motor vehicle finance redress: The position of the Official Receiver
10 December 2025
Guidance
How to get a Debt Relief Order (DRO)
28 June 2024
Guidance
See all guidance and regulation
News and communications
Insolvency Service joins forces with Crimestoppers to crack down on rogue directors
23 April 2026
Press release
Update: Speciality Steel UK Limited
15 April 2026
Press release
See all news and communications
Research and statistics
Company insolvencies, March 2026
17 April 2026
National Statistics
Individual insolvencies, March 2026
17 April 2026
National Statistics
See all research and statistics
Policy papers and consultations
Corporate Civil Enforcement Reforms
13 April 2026
Open consultation
Insolvency Service Enforcement Framework
4 October 2024
Policy paper
See all policy papers and consultations
Transparency and freedom of information releases
Insolvency Service Government Procurement Card transactions - April 2025 to March 2026
22 April 2026
Transparency data
Insolvency Service spend - April 2025 to March 2026
22 April 2026
Transparency data
See all transparency and freedom of information releases
Our management
Duncan Beach
Chief Executive Officer
Alec Pybus
Chief Operating Officer
Chantel Kelly
Director of Finance, Commercial, Sustainability and Property
Melissa Quignon-Finch
People and Communications Director
Angela Crossley
Co-Director of Strategy, Policy and Analysis
Claire Hardgrave
Co-Director of Strategy, Policy and Analysis
Jonathan Lupton
Director of Legal Services
Dave Magrath
Director of Investigation and Enforcement Services.
Justin Dionne
Director of Official Receiver Services
Matt Ray
Director of Economic Crime Reform Implementation
John Wheatle
Director of Business Services Division
Mark Austen
Board Chair
Samantha Durrant
Non-executive board member
Frances Coulson
Non-executive board member
Gary Kildare
Non-executive board member
Lorcan O’Connor
Non-executive board member
Contact The Insolvency Service
Insolvency Service helpline
Contact: Insolvency Service helpline
Insolvency Service helpline
0300 678 0015
Please only attend our offices if you have an appointment.
For information about the insolvency process contact the Insolvency Service helpline. The helpline is open 9am to 5pm Monday to Thursday, and 9am to 3pm on Friday.
We can give you information about processes administered or regulated by the Insolvency Service. This includes bankruptcy, debt relief orders and company liquidations.
We cannot give you: legal or financial advice, information on specific insolvency cases, information or advice about other government departments or information about redundancy payments.
If you are contacting about an existing bankruptcy or compulsory company liquidation case, use our ‘contact an official receiver’ guidance.
Ask the Insolvency Service digital assistant
Contact: Ask the Insolvency Service digital assistant
Redundancy Payments
Contact: Redundancy Payments
Telephone
0330 331 0020
Contact about claims for redundancy, loss of notice pay, holiday pay, arrears of wages, protective award payments and lost pension contributions.
The helpline is open Monday to Thursday 9am to 5pm, and Friday 9am to 3pm
Online Claims Service:
https://www.gov.uk/claim-redundancy
Investigations and Enforcement Services
Intelligence Hub
Please contact via website.
United Kingdom
Contact: Investigations and Enforcement Services
24 hour answerphone
0303 003 1744
The Insolvency Service Investigations and Enforcement Services
are responsible for investigating serious financial misconduct in companies and individuals who are subject to bankruptcy or debt relief orders.
https://www.gov.uk/government/collections/insolvency-service-investigations-and-enforcement-what-we-do-our-outcomes-and-complaints
Our independent Legal Services Directorate is the lead enforcement agency for insolvency related fraud and associated corporate misconduct.
https://www.gov.uk/government/groups/insolvency-service-legal-services-directorate
Estate Accounts and Scanning
The Insolvency Service
Please contact by email only.
United Kingdom
Email
CustomerServices.EAS@insolvency.gov.uk
Press Office
16th Floor, 1 Westfield Ave
London
E20 1HZ
United Kingdom
Email
press.office@insolvency.gov.uk
Media Manager
0303 003 1743
This service is for journalists only. For any other queries, please contact the Insolvency Enquiry Line.
For all media enquiries outside normal working hours, please contact the Department for Business and Trade Press Office on 0207 215 2000.
Breathing Space
Email
Breathingspace@insolvency.gov.uk
This service is for money advisers who need advice about the breathing space service.
Make a Freedom of Information (FOI) request
Read about the Freedom of Information (FOI) Act and
how to make a request
.
Check
our previous releases
to see if we’ve already answered your question.
Make a new request by contacting us using the details below.
Freedom of Information and Data Protection Act team
The Insolvency Service
Please contact by email only.
United Kingdom
Email
FOI@insolvency.gov.uk
Corporate information
Accessible documents policy
Complaints procedure
Equality and diversity
Media enquiries
Our governance
Jobs and contracts
Procurement at The Insolvency Service
Working for The Insolvency Service
Read about the types of information we routinely publish in our
Publication scheme
. Our
Personal information charter
explains how we treat your personal information. Read our policy on
Social media use
.
Is this page useful?
Maybe
Thank you for your feedback
Help us improve GOV.UK
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Cookies on GOV.UK
We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies.
You can
change your cookie settings
at any time.
You have rejected additional cookies.
You can
change your cookie settings
at any time.
View cookies
Skip to main content
The Insolvency Service
The Insolvency
Service
Search the Individual Insolvency Register
Contact an official receiver
Find an insolvency practitioner
Make a complaint to the Insolvency Service
Search the register of disqualified company directors
Investigations and enforcement
Declaring bankruptcy or being made bankrupt
Redundancy payments and your rights if your employer is insolvent
Guidance on debt relief options, company liquidation, investigation and enforcement
Director information hub
Featured
7 July 2023
—
Guidance
Director information hub
This director information hub is a home for information and guidance to help current and future directors. It only takes a minute to learn the essentials.
5 December 2025
—
News story
New Chief Executive of the Insolvency Service appointed
The Insolvency Service has announced that its new Chief Executive will be Duncan Beach
9 January 2025
—
Guidance
Guide to Bankruptcy
Full guidance on what happens when you’re made bankrupt.
13 May 2024
—
Guidance
Factsheet: what to do when you’ve been made redundant
Insolvency Service Redundancy Payments Service factsheet for employees made redundant by an insolvent employer
23 April 2026
—
Press release
Insolvency Service joins forces with Crimestoppers to crack down on rogue directors
Partnership aims to boost tip-offs about banned directors still operating in the shadows
21 August 2024
—
Guidance
Insolvency Service related scams and fraud
If you’re unsure about an email, letter, call or text you receive from the Insolvency Service, get in touch with us.
Latest from The Insolvency Service
Insolvency Service joins forces with Crimestoppers to crack down on rogue directors
23 April 2026
Press release
Insolvency Service Government Procurement Card transactions - April 2025 to March 2026
22 April 2026
Transparency data
Insolvency Service spend - April 2025 to March 2026
22 April 2026
Transparency data
See all latest documents
Subscriptions
Get emails
What we do
We are a government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.
The Insolvency Service is an executive agency, sponsored by the
Department for Business and Trade
.
Read more about what we do
Follow us
The following links open in a new tab
Follow on
(opens in new tab)
Follow on
(opens in new tab)
Follow on
Blog
(opens in new tab)
Follow on
YouTube
(opens in new tab)
Documents
Services
Calculate your statutory redundancy pay
Search the bankruptcy and insolvency register
See all services
Guidance and regulation
Motor vehicle finance redress: The position of the Official Receiver
10 December 2025
Guidance
How to get a Debt Relief Order (DRO)
28 June 2024
Guidance
See all guidance and regulation
News and communications
Insolvency Service joins forces with Crimestoppers to crack down on rogue directors
23 April 2026
Press release
Update: Speciality Steel UK Limited
15 April 2026
Press release
See all news and communications
Research and statistics
Company insolvencies, March 2026
17 April 2026
National Statistics
Individual insolvencies, March 2026
17 April 2026
National Statistics
See all research and statistics
Policy papers and consultations
Corporate Civil Enforcement Reforms
13 April 2026
Open consultation
Insolvency Service Enforcement Framework
4 October 2024
Policy paper
See all policy papers and consultations
Transparency and freedom of information releases
Insolvency Service Government Procurement Card transactions - April 2025 to March 2026
22 April 2026
Transparency data
Insolvency Service spend - April 2025 to March 2026
22 April 2026
Transparency data
See all transparency and freedom of information releases
Our management
Duncan Beach
Chief Executive Officer
Alec Pybus
Chief Operating Officer
Chantel Kelly
Director of Finance, Commercial, Sustainability and Property
Melissa Quignon-Finch
People and Communications Director
Angela Crossley
Co-Director of Strategy, Policy and Analysis
Claire Hardgrave
Co-Director of Strategy, Policy and Analysis
Jonathan Lupton
Director of Legal Services
Dave Magrath
Director of Investigation and Enforcement Services.
Justin Dionne
Director of Official Receiver Services
Matt Ray
Director of Economic Crime Reform Implementation
John Wheatle
Director of Business Services Division
Mark Austen
Board Chair
Samantha Durrant
Non-executive board member
Frances Coulson
Non-executive board member
Gary Kildare
Non-executive board member
Lorcan O’Connor
Non-executive board member
Contact The Insolvency Service
Insolvency Service helpline
Contact: Insolvency Service helpline
Insolvency Service helpline
0300 678 0015
Please only attend our offices if you have an appointment.
For information about the insolvency process contact the Insolvency Service helpline. The helpline is open 9am to 5pm Monday to Thursday, and 9am to 3pm on Friday.
We can give you information about processes administered or regulated by the Insolvency Service. This includes bankruptcy, debt relief orders and company liquidations.
We cannot give you: legal or financial advice, information on specific insolvency cases, information or advice about other government departments or information about redundancy payments.
If you are contacting about an existing bankruptcy or compulsory company liquidation case, use our ‘contact an official receiver’ guidance.
Ask the Insolvency Service digital assistant
Contact: Ask the Insolvency Service digital assistant
Redundancy Payments
Contact: Redundancy Payments
Telephone
0330 331 0020
Contact about claims for redundancy, loss of notice pay, holiday pay, arrears of wages, protective award payments and lost pension contributions.
The helpline is open Monday to Thursday 9am to 5pm, and Friday 9am to 3pm
Online Claims Service:
https://www.gov.uk/claim-redundancy
Investigations and Enforcement Services
Intelligence Hub
Please contact via website.
United Kingdom
Contact: Investigations and Enforcement Services
24 hour answerphone
0303 003 1744
The Insolvency Service Investigations and Enforcement Services
are responsible for investigating serious financial misconduct in companies and individuals who are subject to bankruptcy or debt relief orders.
https://www.gov.uk/government/collections/insolvency-service-investigations-and-enforcement-what-we-do-our-outcomes-and-complaints
Our independent Legal Services Directorate is the lead enforcement agency for insolvency related fraud and associated corporate misconduct.
https://www.gov.uk/government/groups/insolvency-service-legal-services-directorate
Estate Accounts and Scanning
The Insolvency Service
Please contact by email only.
United Kingdom
CustomerServices.EAS@insolvency.gov.uk
Press Office
16th Floor, 1 Westfield Ave
London
E20 1HZ
United Kingdom
press.office@insolvency.gov.uk
Media Manager
0303 003 1743
This service is for journalists only. For any other queries, please contact the Insolvency Enquiry Line.
For all media enquiries outside normal working hours, please contact the Department for Business and Trade Press Office on 0207 215 2000.
Breathing Space
Breathingspace@insolvency.gov.uk
This service is for money advisers who need advice about the breathing space service.
Make a Freedom of Information (FOI) request
Read about the Freedom of Information (FOI) Act and
how to make a request
.
Check
our previous releases
to see if we’ve already answered your question.
Make a new request by contacting us using the details below.
Freedom of Information and Data Protection Act team
The Insolvency Service
Please contact by email only.
United Kingdom
FOI@insolvency.gov.uk
Corporate information
Accessible documents policy
Complaints procedure
Equality and diversity
Media enquiries
Our governance
Jobs and contracts
Procurement at The Insolvency Service
Working for The Insolvency Service
Read about the types of information we routinely publish in our
Publication scheme
. Our
Personal information charter
explains how we treat your personal information. Read our policy on
Social media use
.
Is this page useful?
Maybe
Thank you for your feedback
Help us improve GOV.UK
To help us improve GOV.UK, we’d like to know more about your visit today.
Please fill in this survey (opens in a new tab
)
.