Clifton Springs Hospital & Clinic | Rochester Regional Health
Source: https://www.rochesterregional.org/locations/hospitals/clifton-springs-hospital-clinic
Archived: 2026-04-23 16:39
Clifton Springs Hospital & Clinic | Rochester Regional Health
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Clifton Springs Hospital & Clinic
Clifton Springs Hospital & Clinic
Primary Location
2 Coulter Rd
,
Clifton Springs NY 14432
View all offices
Call
Call:
(315) 462-9561
Section Navigation
General Info
Offices
General Hours
Thu
:
Open 24 hours
General Hours
Mon
:
Open 24 hours
Tue
:
Open 24 hours
Wed
:
Open 24 hours
Thu
:
Open 24 hours
Fri
:
Open 24 hours
Sat
:
Open 24 hours
Sun
:
Open 24 hours
Visitor hours are 8 AM - 8 PM.
Accommodations
Accommodations
ATM on site
Spiritual Care Available
Gift Shop
Cafe
Handicap Accessible
Free WiFi Available
MyCare
Securely connect with all your medical providers, and manage important health information with MyCare. It's an easy-to-use patient platform with 24/7 access online or through our mobile app.
Login to MyCare
Featured Providers
About Clifton Springs Hospital & Clinic
Clifton Springs Hospital & Clinic is a 262-bed DNV-accredited community hospital and nursing home located in the Village of Clifton Springs, New York in the beautiful Finger Lakes Region of Ontario County. It is approximately 35 miles southeast of Rochester and is conveniently located right off of Route 96.
Clifton Springs Hospital & Clinic is part of the Rochester Regional Health Eastern Region that also includes the programs and services provided by Newark-Wayne Community Hospital. Together, they offer the a full range of services needed by the people in Wayne and Ontario Counties. Exceptional care is delivered by a highly qualified team of primary care and specialist physicians and a skilled caring staff.
Clifton Springs is committed to providing unsurpassed quality and personalized care to its patients and families. As an affiliate of Rochester Regional Health, Clifton Springs service lines are integrated to provide the same exceptional standards of care.
The newly renovated Rob and Pamela Sands Emergency Department is now open
The walk-in entrance is located on the South side of the Clifton Springs Hospital & Clinic campus. With expanded space, new technologies, advanced features to keep our patients and staff safe, and our team of expert clinicians, we’re re-defining what it means to bring advanced emergency care to our community.
Learn More
Key Contact Information
Clifton Springs Hospital & Clinic main phone number:
(315) 462-9561
Patient information
: (315) 462-9561
Billing & insurance:
(315) 462-0451
Financial assistance:
(585) 922-1900
Medical Records:
Follow these steps to obtain a copy of your medical records
Birth & death certificates:
Available from the County Clerk's Office of Vital Records.
Physician referrals:
For health information and referrals, call us at (585) 368-3000
To voice a compliment or concern, please call the "
Speak Up We Care Patient Hotline"
at (585) 922-5465 or
submit a compliment or complaint via our online form.
You have the right to express complaints about your care and services and have Rochester Regional Health investigate such claims.
If you are not satisfied with Rochester Regional Health's response to your concerns, you may contact:
New York State Department of Health
Centralized Hospital Intake Program
433 River Street 6th Floor
Troy, New York 12180
Phone: 1 (800) 804-5447
Dining Services
Foster's cafeteria is the main dining option available directly on the Clifton Springs Hospital & Clinic campus. Options include:
Hot meals
Soups, salads and sandwiches
Snacks and desserts
Drinks and coffee
There are a number of local options in town, including Warfield's - a restaurant located next to the main Clifton Springs parking lot.
The Springs of Clifton Spa
The Springs
provides results-oriented integrative therapies for pain relief, support for patients undergoing treatment for cancer, chronic illness, injury recovery, or simply to provide rest and relaxation from daily stressors.
Services are available for the general public, visitors, hospital staff, and nursing home residents. Inpatient acupuncture and massage services are available at Clifton Springs Hospital & Clinic for a fee, with clearance from the attending physician. The Springs is a service of Clifton Springs Hospital & Clinic, an Eastern Region Affiliate of Rochester Regional Health.
For more information about The Springs,
please call (315) 462-1350.
Other CSHC Services
Effective communication between patients, their authorized representatives, and their healthcare providers is vital to achieving access to quality care and ensuring good health outcomes.
To ensure that persons with Limited English Proficiency (LEP), those who are deaf or hard-of-hearing, and those who are blind or visually impaired have meaningful access and equal opportunity to healthcare services, programs and information, Rochester Regional Health provides comprehensive language interpreting services that are available within a reasonable period of time and at no cost to the individual or to their authorized representatives.
Non-English Speaking Patients
In-house Spanish Interpreters are available at Newark-Wayne Monday through Friday, 8:00 am - 6:30 pm. We will coordinate the services of a professional interpreter (Spanish or other languages) for all in-person interpretation needs.
Deaf or Hard-of-Hearing Patients
American Sign Language Interpreters are on-call and available 24 hours per day, 7 days per week.
Blind or Visually Impaired Patients
Recorder (Linear PCM) devices are available 24 hours per day, 7 days per week.
For more information
regarding the services listed above, please contact Rochester Regional Health’s Interpreter Services Department at (585) 922-4000.
Clifton Springs Hospital & Clinic employs a team of professional staff chaplains who help advocate a holistic concept of health. Modern medical care recognizes the integration of a person’s spiritual, emotional and physical well-being. These elements are interdependent dimensions both in health and in illness. We proudly provide our services not only to our patients and visitors but also to our staff.
Common areas where our chaplains provide assistance are:
During times of crisis
COVID-19 Pandemic Support
Facing life changes and challenges
Experiencing grief and loss
Providing spiritual counsel and guidance
Discerning goals of care
Rochester Regional Health is committed to providing services to every member of our community, regardless of insurance status. Please see below for helpful information on:
Insurance plans accepted
How to pay a bill
Financial assistance programs
Cost estimates and planning tools
If you have questions about your hospital bill, online bill pay or insurance call us at the phone number listed below:
Phone:
(585) 922-1900
Toll-free:
(866) 209-0949
Hours:
Monday - Friday, 8:30am - 5:00pm
Offices and Departments at Clifton Springs Hospital & Clinic
Cardiac & Pulmonary Rehabilitation - Clifton Springs
Ste 2640
View Location Details
Clifton Springs Nursing Home
2 Coulter Rd
View Location Details
Wound Care Center - Clifton Springs
Ste 2100
View Location Details
WorkReady - Clifton Springs
2 Coulter Rd
View Location Details
Dermatology - Clifton Springs
Ste 1630
View Location Details
Vascular Surgery - Clifton Springs
Ste 1680
View Location Details
The Springs Spa
# 1300
View Location Details
Sands-Constellation Heart Institute - Clifton Springs
Ste 2750
View Location Details
Rob and Pamela Sands Emergency Department
2 Coulter Rd
View Location Details
Physical Therapy & Rehabilitation - Clifton Springs
2 Coulter Rd
View Location Details
Pharmacy - Clifton Springs
4 Coulter Rd
View Location Details
Lipson Cancer Institute - Clifton Springs
Ste 2615
View Location Details
Laboratory Service Center - Clifton Springs
Ste 1808
View Location Details
Imaging Center - Clifton Springs
Fl 1
View Location Details
Health First Family Medicine
Ste 1720
View Location Details
Finger Lakes Surgical Associates (General Surgery) - Clifton Springs
Ste 1680
View Location Details
Gastroenterology - Clifton Springs
Ste 2660
View Location Details
Finger Lakes ENT - Clifton Springs
Ste 2730
View Location Details
Finger Lakes Bone & Joint - Clifton Springs
Ste 1750
View Location Details
Diabetes & Endocrinology - Clifton Springs
Ste 1620
View Location Details
Dentistry - Clifton Springs
Ste 1720
View Location Details
Comprehensive Psychiatric Emergency Program (CPEP)
2 Coulter Rd
View Location Details
Clifton Springs Behavioral Health Clinic
2 Coulter Rd
View Location Details
View Location Details
Certificates and Awards
DNV Healthcare Accredited
A member of the
National Health Service Corps
ACS Surgical Quality Partner
ACS Quality Verification Program
ACS Geriatric Surgery Verification Program
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Skip To Main Content
Home
Locations
Hospitals
Clifton Springs Hospital & Clinic
Clifton Springs Hospital & Clinic
Primary Location
2 Coulter Rd
,
Clifton Springs NY 14432
View all offices
Call
Call:
(315) 462-9561
Section Navigation
General Info
Offices
General Hours
Thu
:
Open 24 hours
General Hours
Mon
:
Open 24 hours
Tue
:
Open 24 hours
Wed
:
Open 24 hours
Thu
:
Open 24 hours
Fri
:
Open 24 hours
Sat
:
Open 24 hours
Sun
:
Open 24 hours
Visitor hours are 8 AM - 8 PM.
Accommodations
Accommodations
ATM on site
Spiritual Care Available
Gift Shop
Cafe
Handicap Accessible
Free WiFi Available
MyCare
Securely connect with all your medical providers, and manage important health information with MyCare. It's an easy-to-use patient platform with 24/7 access online or through our mobile app.
Login to MyCare
Featured Providers
About Clifton Springs Hospital & Clinic
Clifton Springs Hospital & Clinic is a 262-bed DNV-accredited community hospital and nursing home located in the Village of Clifton Springs, New York in the beautiful Finger Lakes Region of Ontario County. It is approximately 35 miles southeast of Rochester and is conveniently located right off of Route 96.
Clifton Springs Hospital & Clinic is part of the Rochester Regional Health Eastern Region that also includes the programs and services provided by Newark-Wayne Community Hospital. Together, they offer the a full range of services needed by the people in Wayne and Ontario Counties. Exceptional care is delivered by a highly qualified team of primary care and specialist physicians and a skilled caring staff.
Clifton Springs is committed to providing unsurpassed quality and personalized care to its patients and families. As an affiliate of Rochester Regional Health, Clifton Springs service lines are integrated to provide the same exceptional standards of care.
The newly renovated Rob and Pamela Sands Emergency Department is now open
The walk-in entrance is located on the South side of the Clifton Springs Hospital & Clinic campus. With expanded space, new technologies, advanced features to keep our patients and staff safe, and our team of expert clinicians, we’re re-defining what it means to bring advanced emergency care to our community.
Learn More
Key Contact Information
Clifton Springs Hospital & Clinic main phone number:
(315) 462-9561
Patient information
: (315) 462-9561
Billing & insurance:
(315) 462-0451
Financial assistance:
(585) 922-1900
Medical Records:
Follow these steps to obtain a copy of your medical records
Birth & death certificates:
Available from the County Clerk's Office of Vital Records.
Physician referrals:
For health information and referrals, call us at (585) 368-3000
To voice a compliment or concern, please call the "
Speak Up We Care Patient Hotline"
at (585) 922-5465 or
submit a compliment or complaint via our online form.
You have the right to express complaints about your care and services and have Rochester Regional Health investigate such claims.
If you are not satisfied with Rochester Regional Health's response to your concerns, you may contact:
New York State Department of Health
Centralized Hospital Intake Program
433 River Street 6th Floor
Troy, New York 12180
Phone: 1 (800) 804-5447
Dining Services
Foster's cafeteria is the main dining option available directly on the Clifton Springs Hospital & Clinic campus. Options include:
Hot meals
Soups, salads and sandwiches
Snacks and desserts
Drinks and coffee
There are a number of local options in town, including Warfield's - a restaurant located next to the main Clifton Springs parking lot.
The Springs of Clifton Spa
The Springs
provides results-oriented integrative therapies for pain relief, support for patients undergoing treatment for cancer, chronic illness, injury recovery, or simply to provide rest and relaxation from daily stressors.
Services are available for the general public, visitors, hospital staff, and nursing home residents. Inpatient acupuncture and massage services are available at Clifton Springs Hospital & Clinic for a fee, with clearance from the attending physician. The Springs is a service of Clifton Springs Hospital & Clinic, an Eastern Region Affiliate of Rochester Regional Health.
For more information about The Springs,
please call (315) 462-1350.
Other CSHC Services
Effective communication between patients, their authorized representatives, and their healthcare providers is vital to achieving access to quality care and ensuring good health outcomes.
To ensure that persons with Limited English Proficiency (LEP), those who are deaf or hard-of-hearing, and those who are blind or visually impaired have meaningful access and equal opportunity to healthcare services, programs and information, Rochester Regional Health provides comprehensive language interpreting services that are available within a reasonable period of time and at no cost to the individual or to their authorized representatives.
Non-English Speaking Patients
In-house Spanish Interpreters are available at Newark-Wayne Monday through Friday, 8:00 am - 6:30 pm. We will coordinate the services of a professional interpreter (Spanish or other languages) for all in-person interpretation needs.
Deaf or Hard-of-Hearing Patients
American Sign Language Interpreters are on-call and available 24 hours per day, 7 days per week.
Blind or Visually Impaired Patients
Recorder (Linear PCM) devices are available 24 hours per day, 7 days per week.
For more information
regarding the services listed above, please contact Rochester Regional Health’s Interpreter Services Department at (585) 922-4000.
Clifton Springs Hospital & Clinic employs a team of professional staff chaplains who help advocate a holistic concept of health. Modern medical care recognizes the integration of a person’s spiritual, emotional and physical well-being. These elements are interdependent dimensions both in health and in illness. We proudly provide our services not only to our patients and visitors but also to our staff.
Common areas where our chaplains provide assistance are:
During times of crisis
COVID-19 Pandemic Support
Facing life changes and challenges
Experiencing grief and loss
Providing spiritual counsel and guidance
Discerning goals of care
Rochester Regional Health is committed to providing services to every member of our community, regardless of insurance status. Please see below for helpful information on:
Insurance plans accepted
How to pay a bill
Financial assistance programs
Cost estimates and planning tools
If you have questions about your hospital bill, online bill pay or insurance call us at the phone number listed below:
Phone:
(585) 922-1900
Toll-free:
(866) 209-0949
Hours:
Monday - Friday, 8:30am - 5:00pm
Offices and Departments at Clifton Springs Hospital & Clinic
Cardiac & Pulmonary Rehabilitation - Clifton Springs
Ste 2640
View Location Details
Clifton Springs Nursing Home
2 Coulter Rd
View Location Details
Wound Care Center - Clifton Springs
Ste 2100
View Location Details
WorkReady - Clifton Springs
2 Coulter Rd
View Location Details
Dermatology - Clifton Springs
Ste 1630
View Location Details
Vascular Surgery - Clifton Springs
Ste 1680
View Location Details
The Springs Spa
# 1300
View Location Details
Sands-Constellation Heart Institute - Clifton Springs
Ste 2750
View Location Details
Rob and Pamela Sands Emergency Department
2 Coulter Rd
View Location Details
Physical Therapy & Rehabilitation - Clifton Springs
2 Coulter Rd
View Location Details
Pharmacy - Clifton Springs
4 Coulter Rd
View Location Details
Lipson Cancer Institute - Clifton Springs
Ste 2615
View Location Details
Laboratory Service Center - Clifton Springs
Ste 1808
View Location Details
Imaging Center - Clifton Springs
Fl 1
View Location Details
Health First Family Medicine
Ste 1720
View Location Details
Finger Lakes Surgical Associates (General Surgery) - Clifton Springs
Ste 1680
View Location Details
Gastroenterology - Clifton Springs
Ste 2660
View Location Details
Finger Lakes ENT - Clifton Springs
Ste 2730
View Location Details
Finger Lakes Bone & Joint - Clifton Springs
Ste 1750
View Location Details
Diabetes & Endocrinology - Clifton Springs
Ste 1620
View Location Details
Dentistry - Clifton Springs
Ste 1720
View Location Details
Comprehensive Psychiatric Emergency Program (CPEP)
2 Coulter Rd
View Location Details
Clifton Springs Behavioral Health Clinic
2 Coulter Rd
View Location Details
View Location Details
Certificates and Awards
DNV Healthcare Accredited
A member of the
National Health Service Corps
ACS Surgical Quality Partner
ACS Quality Verification Program
ACS Geriatric Surgery Verification Program
Similar Locations
I'm looking for
Location Type
services near
Loading Google Auto Complete...
Any distance
|
Location Type
within
No results
Get Email Updates
Sign up for our email lists to get top stories, expert healthy living tips, and more delivered straight to your inbox.
Please select an option