Unity Hospital | Rochester Regional Health Locations Hospitals Unity Hospital Unity Hospital Primary Location 1555 Long Pond Rd Rochester NY 14626 View all offices Call Call: (585) 723-7000 Section Navigation General Info Offices Parking Info General Hours Thu Open 24 hours General Hours Mon Open 24 hours Tue Open 24 hours Wed Open 24 hours Thu Open 24 hours Fri Open 24 hours Sat Open 24 hours Sun Open 24 hours Visitor Hours & Guidelines Plan your visit to Unity Hospital Visitor hours are 9 AM - 8 PM View Guidelines Accommodations Accommodations ATM on site Pediatric Friendly Spiritual Care Available Medical Library on site Drug Testing Available Gift Shop MyCare Securely connect with all your medical providers, and manage important health information with MyCare. It's an easy-to-use patient platform with 24/7 access online or through our mobile app. Login to MyCare Featured Providers Offices and Departments at Unity Hospital Wegman Family Cottages 1555 Long Pond Rd View Location Details McCormick Transitional Care Center Fl 1 View Location Details Palliative Care - Greece Ste 216 View Location Details Breast Center - Greece Ste 110 View Location Details Internal Medicine - Greece Park Ridge Ste 303 View Location Details Sleep Medicine - Greece Ste 408 View Location Details Perinatal Medicine - Greece 1555 Long Pond Rd View Location Details OB/GYN - Park Ridge 1561 Long Pond Rd View Location Details Internal Medicine - Unity Ste 206 View Location Details The Nephrology Associates - Greece Ste 302 View Location Details Plastic Surgery & Hand Center - Greece Ste 133 View Location Details Park Ridge Commons Senior Living 1465 Long Pond Rd View Location Details Park Ridge Apothecary Fl 1 View Location Details Lipson Cancer Institute - Greece Ste 120 View Location Details L.M. Salmen Surgical Center 1555 Long Pond Rd View Location Details Infectious Disease - Greece Ste 220 View Location Details Imaging Center - Greece Fl 1 View Location Details Behavioral Health Center - Greece 1565 Long Pond Rd View Location Details Golisano Restorative Neurology & Rehabilitation Center Fl 3 View Location Details Genesee Surgical Associates - Greece Ste 220 View Location Details Emergency Department - Greece Fl 1 View Location Details Bariatric Surgery - Greece Ste 310 View Location Details August Family Birthing Center 1555 Long Pond Rd View Location Details Andrew J. Kirch Dialysis Center - Greece 1555 Long Pond Rd View Location Details View Location Details About Unity Hospital Unity Hospital is a 471-bed community hospital in the town of Greece. After a four-year total renovation in 2014, Unity is now the only Monroe County hospital to feature all private patient rooms and free parking. Unity offers a broad range of specialty centers, including the Golisano Restorative Neurology & Rehabilitation Center, the Charles J. August Joint Replacement Center, and the August Family Birth Place. The hospital is also a New York State-designated Stroke Center. Parking Free parking is available for all patients and visitors. For those visiting loved ones in the hospital or for appointments, visitors should park in visitor parking (Lot G) and use the main entrance. The Golisano Restorative Neurology & Rehabilitation Center is on the third floor of the Golisano Center. Visitors and families should park in Lot D and use the middle entrance under the canopy. Tour Unity Hospital Key Contact Information Unity Hospital main phone number: (585) 723-7000 Patient information : (585) 723-7015 Billing & insurance: (585) 922-1900 Financial assistance: (585) 922-1900 Medical Director’s office: 585) 723-7057 Ethics Committee on-call: (585) 368-4480 Chaplain and spiritual support: (585) 723-7969 Medical Records: Follow these steps to obtain a copy of your medical records Birth and death certificates: Find a Monroe County Birth or Death Certificate , available from the County Clerk's Office of Vital Records. Physician referrals: For health information and referrals, call us at (585) 368-3000 At Rochester Regional Health's Unity Hospital, we're committed to providing patients and their families with the very best outcomes and experiences. If you have a loved one currently staying at Unity Hospital that you'd like to send well wishes and a note to, please use our form below. Our Volunteer Services team will print your message in a personalized card and deliver the note directly to your friend or family member. E-mail a Patient If you have any questions or concerns, please email us at uhgs@rochesterregional.org or call (585) 368-4696. To voice a compliment or concern, please call the " Speak Up We Care Patient Hotline" at (585) 922-5465 or submit a compliment or complaint via our online form. You have the right to express complaints about your care and services and have Rochester Regional Health investigate such claims. If you are not satisfied with Rochester Regional Health's response to your concerns, you may contact: New York State Department of Health Centralized Hospital Intake Program 433 River Street 6th Floor Troy, New York 12180 Dining at Unity Hospital For patients admitted to the hospital, we offer a pre-selected menu featuring a special each meal. These menus are posted for the week in your room. If the Special does not meet your needs, there are alternate choices that you may select. We also offer Kosher and Vegetarian menus to patients on request. A clinical Dietitian is available to address your nutritional needs. Meal Times: Breakfast: 7:15 am - 8:45 am Lunch: 11:15 am - 12:45 pm Dinner: 4:15 pm - 6:00 pm We offer a variety of retail services here on the Rochester General Hospital campus. The menus include freshly grilled items, snacks, pizza, or full meals. Unity Hospital Coffee Bar Located in the main Unity Hospital Atrium Hours: 7am - 3am Options: Coffee, drinks, smoothies, snacks, desserts and pastries Unity Hospital Cafeteria Located on the Ground Floor, off of the main Unity Hospital Atrium The cafeteria is open every day for breakfast, lunch, and dinner. It is also open on weekends and holidays. Hours: Monday - Friday: 6:45 am - Midnight, Weekends and Holidays: 6:45 am - 7:00 pm Options: Pizza, grill items, snacks, breakfast items, salads, drinks, coffee and more. Other Unity Hospital Services Hotels Close to Unity Hospital We know it can be challenging to find the right place to stay as a patient or a loved one visiting Unity Hospital. Several local hotels have done their best to provide discounted rates to patients and their families when they need to stay close-by locally. Fairfield Inn & Suites by Marriott Rochester West/Greece 400 Paddy Creek Cir Rochester, NY 1461 (585) 621-6050 View Website Holiday Inn Express Rochester Greece 635 W Ridge Rd Rochester, NY 14615 (585) 663-8400 View Website Rochester Airport Marriott 1890 W Ridge Rd Rochester, NY 14615 (585) 225-6880 View Website Effective communication between patients, their authorized representatives, and their healthcare providers is vital to achieving access to quality care and ensuring good health outcomes. To ensure that persons with Limited English Proficiency (LEP), those who are deaf or hard-of-hearing, and those who are blind or visually impaired have meaningful access and equal opportunity to healthcare services, programs and information, Rochester Regional Health provides comprehensive language interpreting services that are available within a reasonable period of time and at no cost to the individual or to their authorized representatives. Non-English Speaking Patients In-house Spanish Interpreters are available at RGH Monday through Friday, 8:00 am - 6:30 pm. We will coordinate the services of a professional interpreter (Spanish or other languages) for all in-person interpretation needs. Deaf or Hard-of-Hearing Patients American Sign Language Interpreters are on-call and available 24 hours per day, 7 days per week. Blind or Visually Impaired Patients Recorder (Linear PCM) devices are available 24 hours per day, 7 days per week. For more information regarding the services listed above, please contact Rochester Regional Health’s Interpreter Services Department at (585) 922-4000. Unity Hospital employs a team of professional staff chaplains. As spiritual care providers in a clinical setting, our chaplains help advocate a holistic concept of health. Modern medical care recognizes the integration of a person’s spiritual, emotional and physical well-being. These elements are interdependent dimensions both in health and in illness. We proudly provide our services not only to our patients and visitors but also to our staff. Common areas where our chaplains provide assistance are: During times of crisis COVID-19 Pandemic Support Facing life changes and challenges Experiencing grief and loss Providing spiritual counsel and guidance Discerning goals of care The Park Place Gift Shop, located on the first floor of Unity Hospital in the main lobby, carries a wide variety of necessities and unique gifts including: Accessories Greeting Cards Flowers Locally Made Candy Plush Toys Employee Apparel Contact the Park Place Gift Shop at Unity Call us at (585) 723-7742 and ask about free delivery to patient rooms. Hours of Operation Monday through Friday: 10:00 AM - 7:30 pm Unity’s Ethics Consultation Service is available to help when patients, families or their providers encounter ethical dilemmas during the course of medical care. Ethical dilemmas arise when patients, families and providers are trying to make difficult decisions for which there is no one “right” or “wrong” choice. A team, made up of members of Unity’s Ethics Committee, conducts the consultations. The committee members include physicians and resident physicians, nurses, social workers, nutritionists, spiritual care and health law attorneys who have a special interest in ethics. How do I request an ethics consultation? You may request an ethics consultation through any member of the treatment team, including the Attending Physician, Resident Physician, Nursing or Social Work staff. If for some reason you are not comfortable making the request through the treatment team, you may call the Medical Director’s Office during regular business hours. After hours, weekends and holidays, you may page the Ethics Committee member on call. Medical Director’s Office: (585) 723-7057 Ethics Committee On-call: (585) 368-4480 What feedback can I expect from an ethics consult? A member of the Ethics Committee will contact you to obtain information. This person will facilitate the consultation and become your point of contact. When an ethics consultation is requested, the Attending Physician is notified, invited to participate in the consultation, and provided with recommendations that result from the consultation. Confidentiality and information privacy rules determine what information can be shared with anyone other than the patient. Unity Hospital provides access to an optional newborn photographer, after your baby has been delivered. View Your Baby Photos Rochester Regional Health is committed to providing services to every member of our community, regardless of insurance status. Please see below for helpful information on: Insurance plans accepted How to pay a bill Financial assistance programs Cost estimates and planning tools If you have questions about your hospital bill, online bill pay or insurance call us at the phone number listed below: Phone: (585) 922-1900 Toll-free: (866) 209-0949 Hours: Monday - Friday, 8:30am - 5:00pm Certificates and Awards Ranked Among the Best in Region by U.S. News & World Report Rankings DNV Healthcare Accredited America's 250 Best Hospitals 2020 Antimicrobial Stewardship Center of Excellence ACS Geriatric Surgery Verification Program ACS Quality Verification Program Similar Locations I'm looking for Location Type services near Loading Google Auto Complete... Any distance Location Type within No results Get Email Updates Sign up for our email lists to get top stories, expert healthy living tips, and more delivered straight to your inbox. Please select an option