Penn State Health Milton S. Hershey Medical Center | Penn State Health

Penn State Health Milton S. Hershey Medical Center | Penn State Health
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Milton S. Hershey Medical Center
Milton S. Hershey Medical Center
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Penn State Health Milton S. Hershey Medical Center
500 University Dr
Hershey
,
PA
17033
800-243-1455
Specialties at this Location
Abdominal Imaging
Breast Imaging
Cardiovascular and Interventional Radiology
Cardiovascular Disease
Diagnostic Radiology
Interventional Neuroradiology
Musculoskeletal Radiology
Neuroradiology
Nuclear Medicine
Obstetrics
Obstetrics and Gynecology
Palliative Medicine
Pediatric Radiology
Physician Assistant
Thoracic Radiology
Plan Your Visit
Visiting Hours and Visitation Policy
Visiting hours: Every day from 8 a.m. to 8 p.m.
Units may restrict the number of people at the patient’s bedside to ensure safety and privacy. No more than two people at a time may visit critical care patients. The hospital unit will coordinate visits for people under age 18. Only two family or support persons over age 18 are permitted to visit Labor and Delivery patients. The restriction doesn’t apply to postpartum patients. No more than two visitors are permitted in adult and pediatric outpatient surgery and procedure departments, emergency departments and outpatient practices at any given time.
Parking Information
Penn State Health Milton S. Hershey Medical Center. Parking is free to patients and visitors.
Our free shuttles
make it easy to get around campus once you’re here.
Valet Parking
is available at the main entrance for patients and visitors for a nominal fee per vehicle.
Electric vehicle charging stations
are available for your convenience.
Important Phone Numbers
CareLine
:
717-531-6955
(locally) or
800-243-1455
(toll-free)
Call our CareLine to make an appointment or for general questions
TTY
:
717-531-4395
or
800-731-3032
(toll-free)
Hospital operator
:
717-531-0000
Connect to hospital departments and service areas
Find and contact a patient
Outpatient pre-arrival
:
717-531-1300
For patient registration, insurance verification, and financial evaluation
Patient concerns
:
717-531-6311
Share a concern
with a Patient Experience liaison
Billing and insurance
: 800-254-2619 or 717-531-5069
Learn more about
billing and insurance
Medical records
:
717-531-8055
Learn more about
medical records
Bone Density/Dexa Scan:
717-531-3799
By appointment Monday - Friday
Breast Imaging – Mammography:
717-531-3799
By appointment Monday - Friday
Computed Tomography (CT) Scans:
717-531-3799
By appointment Monday - Friday
Diagnostic X-Ray:
717-531-8365
Monday-Friday: 6 a.m.-7 p.m.
Saturday, Sunday: 6:30 a.m.-2:30 p.m.
Fluoroscopy:
717-531-3799
By appointment Monday - Friday
Magnetic Resonance Imaging (MRI):
717-531-3799
By appointment Monday - Friday
Weekend appointments available
Neurointerventional Radiology
and Biopsy Services:
717-531-1049
By appointment Monday - Friday
Nuclear Medicine:
717-531-8036
, option 1
By appointment Monday - Friday
Positron Emission Tomography (PET) – CT:
717-531-8036
, option 1
By appointment Monday - Friday
Ultrasound:
717-531-3799
By appointment Monday - Friday
Services & Treatments Offered
Adult
Pediatric
Adult
Anesthesiology
Breast Care
Cardiovascular Disease
Dermatology
Ear, Nose and Throat
Emergency Services (Pediatric)
Eye and Vision
Hematology
Infectious Disease
Liver Disease
Mental Health and Psychiatry
Neurosurgery
Orthopaedics
Pathology
Radiology
Rheumatology
Sports Medicine
Urology
Allergy and Immunology
Cancer Care
Cosmetic Services and Surgery
Digestive Diseases
Emergency Services (Adult)
Endocrinology, Diabetes and Thyroid
Family Medicine
Internal Medicine
Kidney Disease
Lung and Respiratory Disease
Neurology
OB-GYN and Women's Health
Pain Management
Plastic and Reconstructive Surgery
Rehabilitation
Sleep Medicine
Surgical Weight Loss
Breast Imaging
Load More
Pediatric
Adolescent Gynecology
Anesthesia (Pediatric)
Child Abuse Program
Congenital Facial Nerve Palsy (Pediatric)
Developmental Pediatrics
Ear, Nose and Throat (Pediatric)
Endocrinology (Pediatric)
Hematology and Oncology (Pediatric)
Genetics (Pediatric)
Imaging and Radiology (Pediatric)
Pediatric Intensive Care Unit
Neurology (Pediatric)
Neonatology (NICU)
Pediatric Surgery
Plastic and Reconstructive Surgery (Pediatric)
Radiology
Rheumatology (Pediatric)
Trauma Program (Pediatric)
Weight Management (Pediatric)
Adolescent Medicine
Cardiology (Pediatric)
Child and Adolescent Psychiatry
Dermatology (Pediatric)
Digestive Diseases and Gastroenterology (Pediatric)
Emergency Services (Pediatric)
Eye and Vision (Pediatric)
Hospitalists (Pediatric)
Hummingbird Program
Infectious Disease (Pediatric)
Kidney Disease (Pediatric)
Neurosurgery (Pediatric)
Orthopaedics (Pediatric)
Perinatal Program
Pulmonary and Cystic Fibrosis Program (Pediatric)
Rehabilitation (Pediatric)
Sleep Medicine (Pediatric)
Urology (Pediatric)
Load More
Sexual Assault and Domestic Violence
Penn State Health provides compassionate,
expert care for survivors of sexual assault and victims of domestic abuse
.
Emergency Department
If you're having an emergency, please dial 911.
The Emergency Department (ED) at the Milton S. Hershey Medical Center is central Pennsylvania’s only Level I Trauma Center for both children and adults. We specialize in the assessment and treatment of trauma, stroke, heart and vascular, pediatric and neurosurgery patients. We also have specially trained forensic registered nurses, called Sexual Assault Nurse Examiners, who provide sexual assault survivors with comprehensive, compassionate care. No matter what time of day or night, our Emergency Department is here when you need it most.
Important things to know
What happens when I arrive?
You will be greeted by our registration staff and asked to provide basic information about your injury or illness. A registered nurse will evaluate your symptoms and check your vital signs, medical history and current medications. You may be seen by a provider in triage. This will aid in beginning your workup as quickly as possible.
The
triage process allows the more seriously ill or injured patients to be seen first
, even if they arrive after other patients. We know that waiting can be frustrating and we want to thank you in advance for your patience.
What’s next?
You will either be placed in a patient care area or in the waiting area. Our ED staff may begin tests, including labs and radiology studies, if needed. It is our goal to reevaluate your condition every two hours, but if you feel your condition has changed, let one of our staff members know immediately. Please do not eat or drink anything until first checking with one of our registered nurses.
What happens in the patient care area?
You will be examined by a physician who specializes in emergency medicine. Based on your condition, you will receive additional tests and treatments. It may take two hours or more to get your test results. A registered nurse will keep you informed about what is happening with your treatment.
You may be asked the same questions by multiple members of our team so we have the most accurate information. This is done to verify your identity and provide you with safe, high-quality care.
How long does it take for specialist consultations, lab and radiologist results?
A consultation with a provider who specializes in your illness may take at least one hour, but could take up to several hours. The following times for lab and radiology results may vary depending on patient volume and the severity of your condition.
Can I have visitors?
Get the latest information about how
Penn State Health is managing COVID-19
.
What happens after I am treated?
Your illness or injury may require admission to Hershey Medical Center. A staff member will transport you to an available bed. If your condition requires treatment that is not available at Hershey Medical Center, you will be transferred to an appropriate health care facility.
What happens when I am discharged?
Patients who are discharged home are given complete after-care instructions and prescriptions, as needed.
What special care do pediatric patients receive?
Our Emergency Department has an area dedicated to patients under age 18 with staff members who have special training in pediatric emergency medicine. At least one parent or legal guardian must remain with their child at all times. Blue bracelets are provided to positively link the caregiver and child.
Patient Portal
My Penn State Health is a secure website
where you can schedule appointments, email your health care provider, check test results, refill prescriptions and pay your bill.
Billing
For questions about your copay or the billing process, our registration team can assist you.
We value your feedback
Our goal is to provide each patient with the highest-quality emergency medical care. If you have any questions or concerns about the care you received in the ED, please contact Patient Relations at
717-531-6311
, weekdays from 8:30 a.m. to 4:30 p.m. You may also take a few moments to answer a brief,
three-question survey
about your visit.
Accepted Insurances
We accept a variety of health insurance plans and will submit claims on your behalf. Certain coverage restrictions may apply based on your individual benefit package.
View Accepted Insurances
Research & Clinical Trials
We have an active clinical science research program and frequently seek volunteers to participate in clinical trials. These studies help our scientists improve diagnostic techniques, develop better treatments, and collaborate with other researchers.
Find Clinical Trials
Magnet recognized for nursing
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Upcoming Events
View All Events
Apr 23
Live Music in Lobbies Today
2:30 – 4 pm • Main lobby Seasons (Dulcimer)
Apr 24
Live Music in Lobbies Today
10 – 11:30 am • Main lobby Seasons (Harp and Dulcimer)
Apr 25
National Prescription Drug Take-Back Day
Drop off unwanted or expired medications plus needles and syringes at multiple Penn State Health drive-through locations.
Apr 28
Live Music in Lobbies Today
10 – 11:30 am • Main lobby Frances Drost (Piano)
Apr 28
Wild Onions Premiere Reception & Reading
The Wild Onions editorial board cordially invites the Penn State Health and College of Medicine Community to the annual Wild Onions Premiere Reception & Reading Please join us to celebrate […]
Apr 29
Catholic Mass
Catholic Mass will be held weekly in the interfaith chapel. All are welcome.