Paoli Hospital | Locations | Main Line Health
Source: https://www.mainlinehealth.org/locations/paoli-hospital
Archived: 2026-04-23 16:47
Paoli Hospital | Locations | Main Line Health
Paoli Hospital
Hospital
Paoli Hospital
255 West Lancaster Avenue
Paoli, Pennsylvania 19301
View on Google Maps
Phone:
484.565.1000
Find a Doctor
About Paoli Hospital
Founded in 1913, Paoli Hospital is recognized for its exceptional medical and surgical services, advanced technology and personalized approach to care. We offer a wide range of services, including orthopaedics, maternity care, cardiovascular, cancer care and a level II trauma center. Neonatologists from Children's Hospital of Philadelphia provide specialized newborn and neonatal intensive care in our Level II NICU. Main Line Health's affiliation with Jefferson Health enables a neurointervention center for advanced stroke care at Paoli Hospital. The hospital features an award-winning Patient Care Pavilion, designed to enhance clinical outcomes, patient safety and the overall experience with private rooms and family accommodations. Consistently recognized for excellence, Paoli Hospital remains a leader in patient-centered care in the region.
Paoli Hospital fact sheet (PDF)
Patient resources
Find a provider
Make an appointment online via MyChart
Schedule an imaging appointment
Schedule an in-person urgent care visit
Pay bill
Donate to Paoli Hospital
Visiting our campus
Providing a safe environment for patients, visitors and staff is integral to our focus of delivering high-quality care. Main Line Health requires visitors to obtain a temporary visitor's badge from our Greeter Service Ambassadors, located at the main entrance of our hospitals. A government-issued ID (state ID, driver's license, passport, etc.) is required to receive a visitor's badge.
Explore the resources below to learn more about how Paoli Hospital can help you and your loved ones.
The Paoli Hospital campus consists of our main hospital, the pavilion, three medical office buildings, a parking garage and various outpatient locations adjacent to the hospital campus.
Download our campus map (PDF)
Parking
Garage and surface lot parking are available at no cost to patients and visitors. Please follow campus signage to the hospital and medical office building locations.
Parking at Paoli Hospital is free. Handicap parking is located on the street level of the south garage with numerous reserved spaces.
Public transportation
By train: From Philadelphia's 30th Street Station, Suburban Station or Market East Station, take SEPTA's Regional Rail Paoli/Thorndale Line to Paoli. Paoli Station is located approximately one mile east of Paoli Hospital on Lancaster Avenue (Route 30). Taxi or ride share service can be called from the station.
By bus: Paoli Hospital is served by local SEPTA bus routes. For routes and schedules, visit SEPTA.org.
Visitor hours
Patients are permitted to have visitors from 8 a.m. to 9 p.m., Monday through Sunday, as long as it is not disruptive to their healing. Patients are permitted to have two visitors at a time, and visitors are allowed to swap out throughout the day. Visitors can request to stay overnight with patients. Children below the age of 12 must be accompanied by an adult.
Visitation is always at the discretion of the patient's care team. Main Line Health staff will facilitate this to the best of their ability and may need to limit or restrict visitors to protect the health, privacy and safety of the patient. The patient has the right to be made aware of any clinical limitations or restrictions.
Visitor amenities
Lounges:
You’re invited to use the lounge available on each patient floor as a quiet place to read or visit.
Spiritual care and meditation room:
Chaplains, who are spiritual care professionals, provide religious, spiritual and emotional support to persons of any or no religious tradition. Care includes empathetic listening, crisis or brief pastoral counseling, guided meditation, spiritual resources such as providing religious texts, supportive care surrounding difficult decisions, prayer and sacramental support. Chaplains are also able to help with special dietary needs related to faith, culture or tradition and can help patients honor rites and rituals specific to their own traditions. To talk with a spiritual care professional or to learn more about pastoral services, please call 484.565.8028. For your convenience and comfort, an interfaith prayer and meditation room is located on the first floor of the Valet Lobby, across from the Gift Shop, and is available 24 hours a day.
Gift shop:
The Paoli Hospital Gift Shop is devoted to providing encouragement, support, and comfort to the hospital community. Located in the valet lobby, the gift shop offers a variety of thoughtful get-well gifts, new baby gifts, fashion and accessories, convenience items, food, beverages, flower and balloon arrangements and countless other gift items to comfort and cheer. Call us at
484.565.1104
to place an order. Orders placed within one hour of closing are delivered the same day.
Mail, flowers, balloons:
Mail and packages will be delivered to patients by a hospital volunteer. Any mail received after discharge will be forwarded to your home address. Outgoing mail may be taken to the nursing station or given to your attending nurse. Postage stamps are available in the gift shop. If you wish to mail a loved one during their stay at Paoli Hospital, please put the patient’s full name and room number on the front of the envelope and address the parcel to: Paoli Hospital, 255 West Lancaster Avenue, Paoli, PA 19301. The florist delivers directly to patient rooms. However, flowers or plants are not allowed in intensive care units. Latex balloons are not allowed in the hospital because they can cause serious allergic reactions. Mylar (foil) balloons are allowed.
As part of Main Line Health, we provide you the services of an exceptional team of highly skilled and dedicated individuals. While each staff member is a specialist in his or her chosen field, we all share a common commitment to your good health and well-being.
Providing a safe environment for patients, staff and the community is integral to our focus of delivering high-quality care. Main Line Health requires visitors to obtain a temporary visitor's badge from our Greeter Service Ambassadors located at the main entrance of our hospitals. A government-issued ID (state ID, driver's license, passport, etc.) is required to receive a visitor's badge.
View the Paoli Hospital patient guide (PDF)
Our staff is available to help you and your family with questions or complaints concerning your stay and to explain hospital policies and procedures. We encourage you and your family to openly communicate with your physicians, nurses and other caregivers to resolve your questions and concerns. Paoli Hospital wants you and your family to feel comfortable raising questions, concerns, complaints or other issues.
Questions, concerns and complaints
To share your concerns, suggestions or feedback about Paoli Hospital, please contact our Patient Relations Department by calling:
484.565.1090
. You or your representative can also file by mail by sending your written grievance to Regulatory Department, Gerhard Building, 130 South Bryn Mawr Avenue, Bryn Mawr, PA 19010, fax to
484.337.2013
, or email
MLHPatientRelations@mlhs.org
.
Please note that this fax number is not to be used for medical record requests.
For assistance, contact the hospital's patient advocate at
484.337.3075
.
Main number
:
484.565.1000
Billing department
:
833.485.7148
Cashier
:
484.565.1432
or
484.565.1685
Chaplain
:
484.565.8028
Community education
:
1.866.CALL.MLH (1.866.225.5654)
Emergency room
:
484.565.1043
Financial counseling
:
484.580.1891
Gift shop
:
484.565.1104
Home care services
:
484.580.1500
Hospital operator
: Dial 0 from a hospital phone
Interpreters
: Dial 0 from a hospital phone
Nutrition counseling services:
484.565.8020
Outpatient laboratory
:
484.580.4200
Outpatient registration
:
484.565.1188
Patient advocate:
484.565.1090
Physician referral:
1.866.CALL.MLH (1.866.225.5654)
Radiology and central scheduling:
484.580.1800
Security
:
484.565.5555
Social Work
:
484.565.1206
Speech and hearing impaired calling assistance
: Dial 0 from hospital phone
Volunteer office:
484.565.1099
Nominate a staff member for an award
Five Star Care Award
— At Paoli Hospital, Five Star Care means treating patients like family and creating a warm, friendly atmosphere. We want to recognize employees who make a difference. Please share your Five Star Care experience by filling out the form below.
Nominate an employee
DAISY Award for Nurses
— Celebrate the exceptional clinical skill and compassionate care of our nurses. Main Line Health honors one nurse quarterly with the DAISY Award for their remarkable patient care and expertise.
Nominate a nurse
BEE Award for Employees
— Recognize the dedication of our staff across all departments. The BEE Award highlights employees who provide safe, high-quality, and equitable care, contributing to a positive patient experience.
Nominate an employee
Specialties
The cardiologists and cardiovascular surgeons at Main Line Health work together to improve the detection and prevention of heart disease with the latest treatment options.
From diagnosis and throughout treatment, Main Line Health cancer specialists (oncologists) provide compassionate care for you and your loved ones through all stages of cancer treatment.
Our board-certified gynecologists are dedicated to serving you at every stage of your life, from adolescence to menopause and beyond. Whether you need treatment for common gynecological issues or advanced therapies and surgical expertise, we're here to provide comprehensive care and support.
Orthopaedic doctors at Main Line Health treat simple to complex sports and accident-related injuries as well as the painful effects of many conditions that limit your mobility and cause pain. Find an orthopaedic surgeon near me.
Main Line Health is one of few community health systems offering state-of-the-art neurointervention care. Through our collaboration with the Jefferson Hospital for Neuroscience, our Neurointervention Program is an accredited thrombectomy-capable stoke center.
Our practices
255 West Lancaster Avenue, Medical Office Building 3, Suite 330 Paoli, PA 19301
484.565.1600
255 West Lancaster Avenue, MOB 2, Suite 328 Paoli, PA 19301
610.647.8000
255 West Lancaster Avenue, MOB 3, Suite 332 Paoli, PA 19301
484.592.3000
255 West Lancaster Avenue, Medical Office Building 3, Suite 331 Paoli, PA 19301
610.527.1600
255 West Lancaster Avenue, Medical Office Building 3, Suite 333 Paoli, PA 19301
610.627.4170
255 West Lancaster Avenue, Medical Office Building 3, Suite 331 Paoli, PA 19301
484.222.6200
255 West Lancaster Avenue, Medical Office Building 3, Suite 333 Paoli, PA 19301
610.560.8940
255 West Lancaster Avenue, MOB 2, Suite 328 Paoli, PA 19301
484.565.5682
255 West Lancaster Avenue, Medical Office Building 3, Suite 232 Paoli, PA 19301
484.527.2229
255 West Lancaster Avenue, Medical Office Building 3, Suite 237 Paoli, PA 19301
484.565.8080
255 West Lancaster Avenue, Medical Office Building 1, Suites 200 and 201 Paoli, PA 19301
484.476.1000
Billing and insurance
Pay bill on MyChart
Pay as guest
Insurance Accepted
Billing FAQs
Honors and awards
Learn more about the Age-Friendly Health Systems Award
Learn more about the Mission: Lifeline Regional award
Learn more about the Get With The Guidelines award
Learn more about the Get With The Guidelines award
Learn more about the Mission: Lifeline® Award
Learn more about the Critical Care Nurses Beacon Award
The Joint Commission quality approval
Great Place to Work certification
Learn more about the Blue Distinction Program
Learn more about the National Accreditation Program for Breast Centers
Nurses Improving Care for Health System Elders designation
Learn more about the Press Ganey Excellence Awards
Paoli Hospital's history
Humble beginnings: Homeopathic Hospital of West Chester
Paoli Hospital got its start in 1913 as the Homeopathic Hospital of West Chester. Also known as "The Hoopes Home," it was housed in a renovated building on the southwest corner of Walnut and Biddle Streets. In those days, the hospital had seven rooms, a children's ward and could only house 35 patients at a time. The American College of Surgeons granted Homeopathic Hospital full accreditation in 1924. In just 11 years, it had grown to include 27 beds and was staffed with 17 duty nurses.
In a move that was ahead of its time, the hospital also established well-baby clinics in 1932 for babies born in the hospital—our team weighed the infants and performed general checkups while mothers received advice on care and feeding.
Becoming Paoli Hospital
In July 1966 we were renamed Paoli Hospital and a lively groundbreaking ceremony celebrated our excitement to serve more patients with greater resources than ever before. A newspaper article from the event stated:
Among the many facilities of the new Paoli Memorial Hospital are intensive and cardiac care units, central supply service, central air conditioning, extensive carpeting. The most modern hospital equipment, Electronic Nursing Stations, large parking space, Coffee and Gift Shops and Cafeteria, 104 beds, ample land area.
By the mid-1990s, Paoli Hospital's Emergency Center saw 20,000 patients per year, representing 50% of hospital admissions.
Today, our mission is the same as it was 100 years ago—at Paoli Hospital we strive to continue growing and offer more advanced treatment and care to all patients. As always, we see you and your loved ones as our neighbors, and we wish to bring you to better health with warmth, compassion and friendliness.
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Want to get the latest health and wellness articles delivered right to your inbox?
Subscribe to the Well Ahead Newsletter.
>
Give feedback
×
Your input is valuable to us.
Please take a moment to share your feedback about your experience on our website today.
Take survey
Paoli Hospital
Hospital
Paoli Hospital
255 West Lancaster Avenue
Paoli, Pennsylvania 19301
View on Google Maps
Phone:
484.565.1000
Find a Doctor
About Paoli Hospital
Founded in 1913, Paoli Hospital is recognized for its exceptional medical and surgical services, advanced technology and personalized approach to care. We offer a wide range of services, including orthopaedics, maternity care, cardiovascular, cancer care and a level II trauma center. Neonatologists from Children's Hospital of Philadelphia provide specialized newborn and neonatal intensive care in our Level II NICU. Main Line Health's affiliation with Jefferson Health enables a neurointervention center for advanced stroke care at Paoli Hospital. The hospital features an award-winning Patient Care Pavilion, designed to enhance clinical outcomes, patient safety and the overall experience with private rooms and family accommodations. Consistently recognized for excellence, Paoli Hospital remains a leader in patient-centered care in the region.
Paoli Hospital fact sheet (PDF)
Patient resources
Find a provider
Make an appointment online via MyChart
Schedule an imaging appointment
Schedule an in-person urgent care visit
Pay bill
Donate to Paoli Hospital
Visiting our campus
Providing a safe environment for patients, visitors and staff is integral to our focus of delivering high-quality care. Main Line Health requires visitors to obtain a temporary visitor's badge from our Greeter Service Ambassadors, located at the main entrance of our hospitals. A government-issued ID (state ID, driver's license, passport, etc.) is required to receive a visitor's badge.
Explore the resources below to learn more about how Paoli Hospital can help you and your loved ones.
The Paoli Hospital campus consists of our main hospital, the pavilion, three medical office buildings, a parking garage and various outpatient locations adjacent to the hospital campus.
Download our campus map (PDF)
Parking
Garage and surface lot parking are available at no cost to patients and visitors. Please follow campus signage to the hospital and medical office building locations.
Parking at Paoli Hospital is free. Handicap parking is located on the street level of the south garage with numerous reserved spaces.
Public transportation
By train: From Philadelphia's 30th Street Station, Suburban Station or Market East Station, take SEPTA's Regional Rail Paoli/Thorndale Line to Paoli. Paoli Station is located approximately one mile east of Paoli Hospital on Lancaster Avenue (Route 30). Taxi or ride share service can be called from the station.
By bus: Paoli Hospital is served by local SEPTA bus routes. For routes and schedules, visit SEPTA.org.
Visitor hours
Patients are permitted to have visitors from 8 a.m. to 9 p.m., Monday through Sunday, as long as it is not disruptive to their healing. Patients are permitted to have two visitors at a time, and visitors are allowed to swap out throughout the day. Visitors can request to stay overnight with patients. Children below the age of 12 must be accompanied by an adult.
Visitation is always at the discretion of the patient's care team. Main Line Health staff will facilitate this to the best of their ability and may need to limit or restrict visitors to protect the health, privacy and safety of the patient. The patient has the right to be made aware of any clinical limitations or restrictions.
Visitor amenities
Lounges:
You’re invited to use the lounge available on each patient floor as a quiet place to read or visit.
Spiritual care and meditation room:
Chaplains, who are spiritual care professionals, provide religious, spiritual and emotional support to persons of any or no religious tradition. Care includes empathetic listening, crisis or brief pastoral counseling, guided meditation, spiritual resources such as providing religious texts, supportive care surrounding difficult decisions, prayer and sacramental support. Chaplains are also able to help with special dietary needs related to faith, culture or tradition and can help patients honor rites and rituals specific to their own traditions. To talk with a spiritual care professional or to learn more about pastoral services, please call 484.565.8028. For your convenience and comfort, an interfaith prayer and meditation room is located on the first floor of the Valet Lobby, across from the Gift Shop, and is available 24 hours a day.
Gift shop:
The Paoli Hospital Gift Shop is devoted to providing encouragement, support, and comfort to the hospital community. Located in the valet lobby, the gift shop offers a variety of thoughtful get-well gifts, new baby gifts, fashion and accessories, convenience items, food, beverages, flower and balloon arrangements and countless other gift items to comfort and cheer. Call us at
484.565.1104
to place an order. Orders placed within one hour of closing are delivered the same day.
Mail, flowers, balloons:
Mail and packages will be delivered to patients by a hospital volunteer. Any mail received after discharge will be forwarded to your home address. Outgoing mail may be taken to the nursing station or given to your attending nurse. Postage stamps are available in the gift shop. If you wish to mail a loved one during their stay at Paoli Hospital, please put the patient’s full name and room number on the front of the envelope and address the parcel to: Paoli Hospital, 255 West Lancaster Avenue, Paoli, PA 19301. The florist delivers directly to patient rooms. However, flowers or plants are not allowed in intensive care units. Latex balloons are not allowed in the hospital because they can cause serious allergic reactions. Mylar (foil) balloons are allowed.
As part of Main Line Health, we provide you the services of an exceptional team of highly skilled and dedicated individuals. While each staff member is a specialist in his or her chosen field, we all share a common commitment to your good health and well-being.
Providing a safe environment for patients, staff and the community is integral to our focus of delivering high-quality care. Main Line Health requires visitors to obtain a temporary visitor's badge from our Greeter Service Ambassadors located at the main entrance of our hospitals. A government-issued ID (state ID, driver's license, passport, etc.) is required to receive a visitor's badge.
View the Paoli Hospital patient guide (PDF)
Our staff is available to help you and your family with questions or complaints concerning your stay and to explain hospital policies and procedures. We encourage you and your family to openly communicate with your physicians, nurses and other caregivers to resolve your questions and concerns. Paoli Hospital wants you and your family to feel comfortable raising questions, concerns, complaints or other issues.
Questions, concerns and complaints
To share your concerns, suggestions or feedback about Paoli Hospital, please contact our Patient Relations Department by calling:
484.565.1090
. You or your representative can also file by mail by sending your written grievance to Regulatory Department, Gerhard Building, 130 South Bryn Mawr Avenue, Bryn Mawr, PA 19010, fax to
484.337.2013
, or email
MLHPatientRelations@mlhs.org
.
Please note that this fax number is not to be used for medical record requests.
For assistance, contact the hospital's patient advocate at
484.337.3075
.
Main number
:
484.565.1000
Billing department
:
833.485.7148
Cashier
:
484.565.1432
or
484.565.1685
Chaplain
:
484.565.8028
Community education
:
1.866.CALL.MLH (1.866.225.5654)
Emergency room
:
484.565.1043
Financial counseling
:
484.580.1891
Gift shop
:
484.565.1104
Home care services
:
484.580.1500
Hospital operator
: Dial 0 from a hospital phone
Interpreters
: Dial 0 from a hospital phone
Nutrition counseling services:
484.565.8020
Outpatient laboratory
:
484.580.4200
Outpatient registration
:
484.565.1188
Patient advocate:
484.565.1090
Physician referral:
1.866.CALL.MLH (1.866.225.5654)
Radiology and central scheduling:
484.580.1800
Security
:
484.565.5555
Social Work
:
484.565.1206
Speech and hearing impaired calling assistance
: Dial 0 from hospital phone
Volunteer office:
484.565.1099
Nominate a staff member for an award
Five Star Care Award
— At Paoli Hospital, Five Star Care means treating patients like family and creating a warm, friendly atmosphere. We want to recognize employees who make a difference. Please share your Five Star Care experience by filling out the form below.
Nominate an employee
DAISY Award for Nurses
— Celebrate the exceptional clinical skill and compassionate care of our nurses. Main Line Health honors one nurse quarterly with the DAISY Award for their remarkable patient care and expertise.
Nominate a nurse
BEE Award for Employees
— Recognize the dedication of our staff across all departments. The BEE Award highlights employees who provide safe, high-quality, and equitable care, contributing to a positive patient experience.
Nominate an employee
Specialties
The cardiologists and cardiovascular surgeons at Main Line Health work together to improve the detection and prevention of heart disease with the latest treatment options.
From diagnosis and throughout treatment, Main Line Health cancer specialists (oncologists) provide compassionate care for you and your loved ones through all stages of cancer treatment.
Our board-certified gynecologists are dedicated to serving you at every stage of your life, from adolescence to menopause and beyond. Whether you need treatment for common gynecological issues or advanced therapies and surgical expertise, we're here to provide comprehensive care and support.
Orthopaedic doctors at Main Line Health treat simple to complex sports and accident-related injuries as well as the painful effects of many conditions that limit your mobility and cause pain. Find an orthopaedic surgeon near me.
Main Line Health is one of few community health systems offering state-of-the-art neurointervention care. Through our collaboration with the Jefferson Hospital for Neuroscience, our Neurointervention Program is an accredited thrombectomy-capable stoke center.
Our practices
255 West Lancaster Avenue, Medical Office Building 3, Suite 330 Paoli, PA 19301
484.565.1600
255 West Lancaster Avenue, MOB 2, Suite 328 Paoli, PA 19301
610.647.8000
255 West Lancaster Avenue, MOB 3, Suite 332 Paoli, PA 19301
484.592.3000
255 West Lancaster Avenue, Medical Office Building 3, Suite 331 Paoli, PA 19301
610.527.1600
255 West Lancaster Avenue, Medical Office Building 3, Suite 333 Paoli, PA 19301
610.627.4170
255 West Lancaster Avenue, Medical Office Building 3, Suite 331 Paoli, PA 19301
484.222.6200
255 West Lancaster Avenue, Medical Office Building 3, Suite 333 Paoli, PA 19301
610.560.8940
255 West Lancaster Avenue, MOB 2, Suite 328 Paoli, PA 19301
484.565.5682
255 West Lancaster Avenue, Medical Office Building 3, Suite 232 Paoli, PA 19301
484.527.2229
255 West Lancaster Avenue, Medical Office Building 3, Suite 237 Paoli, PA 19301
484.565.8080
255 West Lancaster Avenue, Medical Office Building 1, Suites 200 and 201 Paoli, PA 19301
484.476.1000
Billing and insurance
Pay bill on MyChart
Pay as guest
Insurance Accepted
Billing FAQs
Honors and awards
Learn more about the Age-Friendly Health Systems Award
Learn more about the Mission: Lifeline Regional award
Learn more about the Get With The Guidelines award
Learn more about the Get With The Guidelines award
Learn more about the Mission: Lifeline® Award
Learn more about the Critical Care Nurses Beacon Award
The Joint Commission quality approval
Great Place to Work certification
Learn more about the Blue Distinction Program
Learn more about the National Accreditation Program for Breast Centers
Nurses Improving Care for Health System Elders designation
Learn more about the Press Ganey Excellence Awards
Paoli Hospital's history
Humble beginnings: Homeopathic Hospital of West Chester
Paoli Hospital got its start in 1913 as the Homeopathic Hospital of West Chester. Also known as "The Hoopes Home," it was housed in a renovated building on the southwest corner of Walnut and Biddle Streets. In those days, the hospital had seven rooms, a children's ward and could only house 35 patients at a time. The American College of Surgeons granted Homeopathic Hospital full accreditation in 1924. In just 11 years, it had grown to include 27 beds and was staffed with 17 duty nurses.
In a move that was ahead of its time, the hospital also established well-baby clinics in 1932 for babies born in the hospital—our team weighed the infants and performed general checkups while mothers received advice on care and feeding.
Becoming Paoli Hospital
In July 1966 we were renamed Paoli Hospital and a lively groundbreaking ceremony celebrated our excitement to serve more patients with greater resources than ever before. A newspaper article from the event stated:
Among the many facilities of the new Paoli Memorial Hospital are intensive and cardiac care units, central supply service, central air conditioning, extensive carpeting. The most modern hospital equipment, Electronic Nursing Stations, large parking space, Coffee and Gift Shops and Cafeteria, 104 beds, ample land area.
By the mid-1990s, Paoli Hospital's Emergency Center saw 20,000 patients per year, representing 50% of hospital admissions.
Today, our mission is the same as it was 100 years ago—at Paoli Hospital we strive to continue growing and offer more advanced treatment and care to all patients. As always, we see you and your loved ones as our neighbors, and we wish to bring you to better health with warmth, compassion and friendliness.
Content you want, delivered to your inbox
Want to get the latest health and wellness articles delivered right to your inbox?
Subscribe to the Well Ahead Newsletter.
>
Give feedback
×
Your input is valuable to us.
Please take a moment to share your feedback about your experience on our website today.
Take survey