Services and Support for Students – Bath Spa University
Source: https://bathspa.ac.uk/students/services-and-support-for-students
Archived: 2026-04-23 17:09
Services and Support for Students – Bath Spa University
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Student support and services
From accommodation to wellbeing, find out about the support offered to students across the University with our A-Z of student support.
Explore Bath Spa Student Support using the links below to jump to the relevant topic.
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Student support
Need help? If you’re ever lost or need information and advice, our friendly staff at the
Student Hub
are your first point of call. The Student Hub (TN.G1) is in Twiverton (located behind the Refectory) at Newton Park, and in G18 (just off The Street) at Locksbrook.
A
Your
Academic Advisor
will be a member of the teaching team from your course and will be available to help and advise you throughout your studies at Bath Spa University.
If you're struggling with your studies, the
Library
has a number of resources that can help, including the
Writing and Learning Centre
, which offers appointments and drop-in sessions for support with referencing, assignments and more.
The
English Language Unit
is also available to support international students.
The Students' Union also has
helpful information about issues with your course and studies
.
If you have questions about accessibility requirements or provisions for disabilities, visit
Student Wellbeing Services
to find out more about the confidential information, guidance, and practical support offered to students with a disability or specific learning difference.
Here you can find information about support for students with a disability (including dyslexia, dyspraxia, autism spectrum, mental health illness/medical conditions, sensory or mobility impairment) as well as about funding for students, the Transition to University Programme and more.
For information and advice around accommodation, please visit the
Accommodation pages
on our website.
For issues relating to addiction, please see the Student Wellbeing Services
24/7 Resources page
for support and guidance.
As an
Adobe Creative Campus
, all Bath Spa students have access to the entire Adobe Creative Suite of elite industry-leading apps, including Photoshop, InDesign, Adobe Express and more.
With the ability to amplify your digital fluency from the moment you join Bath Spa, you’ll have the space to develop a wealth of indispensable skills to help you in your studies, and in the world of work.
For issues relating to anxiety, please see the Student Wellbeing Services
24/7 Resources page
for support and guidance.
If you're worried about your studies, don't forget that the
Library
also offers a range of services to help support students, including the
Writing and Learning Centre
.
Based in Commons, the
ASk
team is here to help students and staff in their academic pursuits. Whether you’d like some feedback on your writing or help with Maths and Stats, thet offer a range of support, both in-person and online.
If you've reached the end of your course but still have some outstanding assessments or reassessments to complete, you're now an assessment-only student. You can find answers to some of our frequently asked
assessment-only student questions
on the dedicated page.
Assessments
enable you to demonstrate that you’ve fulfilled the learning objectives of your course, and achieved the standard required for your award. Learn more about how and when you’re assessed.
Attendance is a key part of how we measure your
engagement
so that we can make sure that you're able to make the most of your studies.
How do I register my attendance?
You need to use the My Bath Spa App to check into all your scheduled teaching sessions (including lectures, seminars and workshops) in order to register your attendance.
You can download the app from the
App Store
or
Google Play store
.
Having trouble checking in or difficulty using the app?
If you're having technical issues, you can get help from
MyServices
or drop into the Student Hub at Twiverton for support from our IT team.
Concerned about your attendance?
If you're concerned about your attendance or want to speak to us about your attendance record, please email
myengagement@bathspa.ac.uk
.
B
If you need support on managing your money, take a look at
bills and budgeting
.
Answering all your questions about
Brexit
for applicants and current students.
If you have experienced bullying or harassment, use the
Report and Support system
from the Student Wellbeing Services team to access University support.
You can also take a look at BSU's
Harassment policy
.
C
Visit the
Careers and Employability page
to start your career journey with Bath Spa.
Find out about support for interviews, applications, graduate support, mentoring and more...
Visit this page to find out how the University can support those leaving care to get the most out of their university experience, including information on the Care Leavers' Bursary.
Our
Chaplaincy
can offer support and is here to lend an ear to students.
Information about our
complaints
procedures for students, staff and visitors alike, as well as student-specific forums for feedback.
Concerned about budgeting as a student? We’ve put together
a range of information and advice
to help you navigate the costs of living and feel more in control of your money.
D
If you would like support with your finances, check out the Money advice page, or get in touch with the Student Wellbeing Services.
Email:
studentwellbeing@bathspa.ac.uk
Telephone: +44 (0)1225 876543
Current students and staff can access further resources and information on
the intranet
(you'll need to sign in to access this content).
If you are dealing with mental health issues, such as depression, it is essential you reach out for support. The Student Wellbeing Service has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
Contact details to get in touch the Student Wellbeing Services directly:
Email:
studentwellbeing@bathspa.ac.uk
Phone:
+44 (0)1225 876543
Twitter:
@BSUWellbeing
Learn about staying safe and how to identify when there is a problem online using the
Report and Support
service.
See
here for information about accessibility at Bath Spa University
, including FAQs about the support available.
If you have further questions or concerns about accessibility while at Bath Spa, please get in touch with the Student Wellbeing Services team.
Email:
studentwellbeing@bathspa.ac.uk
Telephone: +44 (0)1225 876543
BSU SVLO and GBV support: Our team of Sexual Violence Liaison Officers and Gender-Based Violence Caseworker have had specialist training to support and advise students who have experienced any form of sexual violence and/or abusive relationship.
This service is available to all students, regardless of gender, sexuality, and when or where the incident took place.
Your SVLO will listen to you and discuss the options available. They can:
- help you decide what support you need going forward
- help you access that support
- provide you with information about possible next steps.
Book an appointment with a Gender-Based Violence Caseworker/Sexual Violence Liaison Officer via
MyWellbeing
.
The
Survivor Pathway
is an online resource for
anyone
wanting to know more about specialist sexual violence support services in the South West.
Refuge
is a UK-based domestic violence charity that supports women, children and men experiencing domestic violence with a range of
services
.
The Bridge
also offers support on sexual assault
The Student Wellbeing Service also has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
The
sexual violence, harassment and domestic abuse framework
is the University’s single source of information and outlines the University’s policies, procedures and campaigns for prevention, support and response strategies in relation to harassment and gender-based violence (including sexual misconduct).
If you have dyslexia, dyspraxia or other learning difficulties, the University can help you with the organisation of any arrangements and/or the implementation of reasonable adjustments to help you get the most out of your university experience.
See
here for information about accessibility at Bath Spa University
, including FAQs about the support available.
If you have further questions or concerns about accessibility while at Bath Spa, please get in touch with the Student Wellbeing Services team.
Email:
studentwellbeing@bathspa.ac.uk
Telephone: +44 (0)1225 876543
E
If you are dealing with wellbeing issues, such as an eating disorder, it is essential you reach out for support. The Student Wellbeing Service has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
In the event of an emergency,
call 999
.
Don’t be afraid to call 999
, and don’t assume that someone else has already called. If you’re unsure whether it’s an emergency, it’s better to be safe than sorry. You should always call 999 if someone is seriously ill or injured, or their life is at risk. When you dial 999, an operator will ask you which service you require.
Call 111 for medical advice (it’s free from mobiles and landlines). This service is available 24 hours a day, 7 days a week. You can also visit
111.nhs.uk
.
See the Student Wellbeing Services for information about Emergency Services, and what to do in an emergency situation.
The
English Language Unit
is here to support international students with your academic skills and language to help you succeed in your studies.
The
Writing and Learning Centre
is here to help students with all aspects of academic study, including essay writing. They can give advice and feedback to help you succeed in your studies.
The
English Language Unit
can provide academic skills and language support to international students.
If you are an estranged student who no longer has any contact with your parents or guardians and you're thinking of coming to Bath Spa University, or you're already a student here, we can help.
Find out about being an
international student at Bath Spa
from application to graduation.
Exceptional circumstances are defined as unexpected events outside of your control which are likely to have a negative impact on your ability to successfully complete an assessment. The University has a policy on these circumstances which can be read
online
.
If you're a UK student thinking of studying abroad, you can find out more about
international opportunities
. Don't forget to take a look at our
partner universities
.
F
Our
Chaplaincy
can offer support and is here to lend an ear to students.
We also have a multi-faith space available to use in Main House.
Information about our
feedback procedures
for students, staff and visitors alike, as well as student-specific forums.
Information on
student finance
including
tuition fees
and
funding
is available on this website.
The University
Student Finance Handbook
provides financial information and guidance on payment of all fees and fines whilst studying at Bath Spa University.
If you are experiencing financial hardship, please get in touch with the Student Funding Team, who can direct you to appropriate University funds, bursaries or other financial support, including the
Bath Spa University Access Fund
.
They can be contacted by email at
studentawards@bathspa.ac.uk
.
Whether you have a clear idea about what you want to do, or need a bit of guidance, we're here to help you
find a job
and take your next steps.
For more information about funds, bursaries, scholarships and grants available, please visit the
Scholarships and Bursaries page
.
See below to find information about funds and grants including:
Adult Dependants' Grant
BSU Access Fund
G
Ever wondered how to use AI tools as a student – or if you should use it at all? Our guide
Generative AI for students
will clear up some of your questions, and you can also get help from us via a
workshop
on how to use Generative AI ethically for your assignments.
Find out about
graduation
and what happens when you finish your studies at Bath Spa University.
Take a look at our
Careers service guide
to finding a job after your studies, including joining a graduate scheme. See the
resource page
for more.
We offer a range of
support services for recent Bath Spa graduates
, from guiding you with employment and further study, to taking that next step in your career
I
Get in touch with the Student Information team in the following ways:
Drop us a line via
MyServices
Call us:
+44 (0)1225 876115
Visit the
Student Hub
in Twiverton at Newton Park from 9.30am-4.30pm, Monday-Friday.
Find out how much our courses cost, how to pay fees and what funding is available when you study with us as an
international student
.
From job application, to interview, we offer loads advice to help you achieve success on the
Careers and Employability section of our site
.
You can get support for IT and technology issues (e.g. support with connecting to the network, printing, hardware issues etc.) by exploring the
MyServices
system (log-in required) where you can log a call for support.
J
The
Careers and Employability team
has information on finding jobs on campus or as a Bath Spa graduate.
L
If you have a learning disability, the University can help you with the organisation of any arrangements and/or the implementation of reasonable adjustments to help you get the most out of your university experience.
See
Student Wellbeing Services
, including FAQs about the support available.
If you have further questions or concerns about accessibility while at Bath Spa, please get in touch with the Student Wellbeing Services team.
Email:
studentwellbeing@bathspa.ac.uk
Telephone: +44 (0)1225 876543
The Bath Spa University offers many difference
resources to students and staff
to aid them in their studies and work.
For information about national and local lockdowns as a result of Covid-19 restrictions, and what that means for students, staff and visitors, please see the Covid-19 section of the website.
If you need support during lockdown, we are here to help. Please contact
Student Wellbeing Services
for support, and take a look at the
resources available 24/7
to students on online.
M
All students are encouraged to register with the
University Medical Service
.
Provided by Fairfield Park Health Centre, Medical Surgeries are held in Sophia at Newton Park Campus every weekday during term-time.
Students can access the Medical Service all year round.
If you are dealing with mental health issues, it is important you reach out for support. The Student Wellbeing Service has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
Contact details to get in touch the Student Wellbeing Services directly:
Email:
studentwellbeing@bathspa.ac.uk
Phone:
+44 (0)1225 876543
Twitter:
@BSUWellbeing
If you feel like you are in a crisis, and need mental health support urgently, the
Avon and Wiltshire Mental Health Partnership
has a 24/7 support line you can call. The telephone line -
0300 3031320
- provides round-the-clock assistance, seven days a week, 365 days a year.
We give students practical advice on managing money, financial entitlement and sourcing additional income. Our aim is to enable you to take control of your finances. Check out the Money Advice page for more.
N
We have updated our
Mitigating Circumstances
policies to support students. Mitigating circumstances are defined as unexpected events outside of your control which are likely to have a negative impact on your ability to successfully complete an assessment.
O
We can't wait to welcome you to the next
Bath Spa University Open Day
. Sign up for one of our events below, or take a virtual tour when it suits you.
P
How can you support your student as they start a new chapter at university? It can be a daunting time, so we have a put together some
top tips, advice and guidance
about helping students make the transition to university.
A placement or internship is a fantastic way to build a relationship with a future employer and gain new skills to help you launch your career.
If you need supoprt
funding your postgraduate study
, Bath Spa has a range of different options to help.
We have a range of resources to help you find the perfect place to live outside of Bath Spa University in
private accommodation
while you continue your studies.
R
If you have experienced racism or microaggressions, use the from the Student Wellbeing Services team to access University support.
The 24/7 services page also has links to other resources to support those who have experienced racism.
You can also take a look at BSU's
Equality policy
.
Everything you need to
get started at Bath Spa
, whether you're a new or returning student.
Report and Support
is an online reporting tool for when you see or experience something that is not OK. You can submit a report anonymously, or request a callback from an advisor.
These key skills are sometimes tricky to master. Luckily, the Library has a
series of tools
to help you perfect your referencing and take your studies to the next level.
You've received your official results email. What happens now? For more information on your options, visit our
Results page
.
S
The Student Wellbeing Service has a range of
24/7 and Digital Services
available that you might find useful, as well as links to external support networks.
You can also contact the team directly for support:
Email:
studentwellbeing@bathspa.ac.uk
If you are required to self-isolate, Bath Spa is here to support you. Visit our
Student Wellbeing Services
where you can find information about our COVID-19 strategy, measures we have put in place to keep students and staff safe, and frequently asked questions to help allay any worries.
BSU Sexual Violence and Domestic Abuse Caseworkers and GBV support: Our team of Sexual Violence and Domestic Abuse Caseworkers and Gender-Based Violence Caseworker have had specialist training to support and advise students who have experienced any form of sexual violence and/or abusive relationship.
This service is available to all students, regardless of gender, sexuality, and when or where the incident took place.
Your SVDA Caseworker will listen to you and discuss the options available. They can:
help you decide what support you need going forward
help you access that support
provide you with information about possible next steps.
Book an appointment with a Gender-Based Violence Caseworker/SVDA Caseworker via
MyWellbeing
.
The
Survivor Pathway
is an online resource for
anyone
wanting to know more about specialist sexual violence support services in the South West.
Refuge
is a UK-based domestic violence charity that supports women, children and men experiencing domestic violence with a
range of services.
The Bridge
also offers support on sexual assault.
The
Student Wellbeing Service
has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
If you have experienced sexual assault, you can report this using the
Report and Support
system.
The
sexual violence, harassment and domestic abuse framework
is the University’s single source of information and outlines the University’s policies, procedures and campaigns for prevention, support and response strategies in relation to harassment and gender-based violence (including sexual misconduct).
Bath Spa's
Short Term Loan Scheme
can help students who find themselves with a temporary cash flow problem caused by circumstances beyond their control.
If you want to run your own business, or start a company from the ground up, Bath Spa might be able to help with our
Startup and Enterprise support
.
If you are dealing with mental health issues, such as stress, it is essential you reach out for support. The
Student Wellbeing Service
has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
Did you know that you can get help using digital tools for learning from other students?
During term time, our
Student Digital Learning Assistants
are available in-person and online every weekday between 10am-2pm. You can drop in at
Commons
or book an appointment. They can help with:
Using Ultra (the Virtual Learning Environment)
Submitting assignments
Working with Adobe tools such as Express
Learning how to use Microsoft 365 apps including Word and Excel
Organising your BSU email account
Using generative AI.
To book an appointment or find out more, please email
sdlas@bathspa.ac.uk
or book directly by using the SDLA appointment calendar.
Studying for a degree is one of the most rewarding and challenging things you can do, and fully engaging with your course means that you’re more likely to thrive and be successful in your studies. Engagement is one of the keys to your success, and support and guidance is available at every stage of your journey. See how our
Student Engagement
team can help.
Get in touch with the team at
myengagement@bathspa.ac.uk
.
The
University Student Finance Handbook
provides financial information and guidance on payment of all fees and fines whilst studying at Bath Spa University.
Get in touch with the Student Information team in the following ways:
Drop us a line via
MyServices
Call us:
+44 (0)1225 875875
Visit the
Student Hub
in person
You can find the Student Hub (TN.G1) in Twiverton (located behind the Refectory) at Newton Park, and in G18 (just off The Street) at Locksbrook.
Both are open from 9.30am-4.00pm, Monday-Thursday. On Fridays it closes at an earlier time of 3.30pm.
More than just a building, the Students' Union is the student voice in the University. Take a look at the
facilities available in the Union building on Newton Park
, and don't forget to see
their website
for even more information.
Questions about mental health, money or wellbeing?
Student Wellbeing Services
offer advice and guidance to help you make the most of your time with us at Bath Spa.
Contact details:
Email:
studentwellbeing@bathspa.ac.uk
Designed as an enhanced support approach, our
Support to Study
procedure aims to ensure that students are offered every reasonable measure to enable them to complete their studies and have a positive experience of university life.
T
The Wrap
is an online platform for young people. It enables young people to get support at an early stage before more difficult situations develop. It also sets out to empowering young people to make positive choices and builds resilience to overcome life’s challenges.
For student information, including about timetables, see the
Student section of the website
.
Find out about the
fees for different levels of study
at Bath Spa University.
V
The
International Student Advice Service team
can give you more information about requirements for international students coming to Bath Spa to study.
Contact the International Student Advice Service:
immigrationadvice@bathspa.ac.uk
The Careers and Employability team have a number of
resources
about career opportunities including volunteering, as well as a
handy guide
to volunteering alongside your studies.
W
Each year we schedule around 500
Welcome Activities
to help you settle in and get the most out of your course and university life, right from the start of your Bath Spa journey. If you're a new or returning student, you can also visit our Welcome pages.
Working part-time as a student can be a valuable way to top up your monthly budget, experience working in real-world environments and add value to your CV – ready for when you graduate.
However, it's important to make sure you can fit any part-time work in with your studies. Read our guidance on
working while you study
, including how many hours you should work as a UK student or as an international student on a Student Visa.
Based in Commons, the
ASk team
is here to help students and staff in their academic pursuits. Whether you’d like some feedback on your writing or help with Maths and Stats, they offer a range of support, both in-person and online.
XYZ
We recognise that some people may have commitments to others, and we will support young adult carers to make the most of their time at university, whatever their situation.
Student Finance
Everything you need to know about finance, from course fees to budgeting, bursaries and scholarships to money advice.
Student Finance
Student Wellbeing Services
We provide free access to a range of 24/7 support services and resources that are for students who may be experiencing mental ill-health or concerned about their own, or someone else's wellbeing. There are also helpful links to external support networks and services.
Student Wellbeing Services
Library
More than just books, Bath Spa's library service can help you with study skills, give you access to databases or talk you through improving your work.
Library
Careers
Taking the next step can be difficult. Our Careers service will help you plan for the future with interview tips, funding for startups and mentoring to success!
Careers
You might also be interested in
Students
Sexual violence prevention and support
Student Wellbeing Services
Student Wellbeing Ambassadors
Skip to main content
Student support and services
From accommodation to wellbeing, find out about the support offered to students across the University with our A-Z of student support.
Explore Bath Spa Student Support using the links below to jump to the relevant topic.
A
|
B
|
C
|
D
|
E
|
F
|
G
|
I
|
J
|
L
|
M
|
N
|
O
|
P
|
R
|
S
|
T
|
V
|
W
|
XYZ
Student support
Need help? If you’re ever lost or need information and advice, our friendly staff at the
Student Hub
are your first point of call. The Student Hub (TN.G1) is in Twiverton (located behind the Refectory) at Newton Park, and in G18 (just off The Street) at Locksbrook.
A
Your
Academic Advisor
will be a member of the teaching team from your course and will be available to help and advise you throughout your studies at Bath Spa University.
If you're struggling with your studies, the
Library
has a number of resources that can help, including the
Writing and Learning Centre
, which offers appointments and drop-in sessions for support with referencing, assignments and more.
The
English Language Unit
is also available to support international students.
The Students' Union also has
helpful information about issues with your course and studies
.
If you have questions about accessibility requirements or provisions for disabilities, visit
Student Wellbeing Services
to find out more about the confidential information, guidance, and practical support offered to students with a disability or specific learning difference.
Here you can find information about support for students with a disability (including dyslexia, dyspraxia, autism spectrum, mental health illness/medical conditions, sensory or mobility impairment) as well as about funding for students, the Transition to University Programme and more.
For information and advice around accommodation, please visit the
Accommodation pages
on our website.
For issues relating to addiction, please see the Student Wellbeing Services
24/7 Resources page
for support and guidance.
As an
Adobe Creative Campus
, all Bath Spa students have access to the entire Adobe Creative Suite of elite industry-leading apps, including Photoshop, InDesign, Adobe Express and more.
With the ability to amplify your digital fluency from the moment you join Bath Spa, you’ll have the space to develop a wealth of indispensable skills to help you in your studies, and in the world of work.
For issues relating to anxiety, please see the Student Wellbeing Services
24/7 Resources page
for support and guidance.
If you're worried about your studies, don't forget that the
Library
also offers a range of services to help support students, including the
Writing and Learning Centre
.
Based in Commons, the
ASk
team is here to help students and staff in their academic pursuits. Whether you’d like some feedback on your writing or help with Maths and Stats, thet offer a range of support, both in-person and online.
If you've reached the end of your course but still have some outstanding assessments or reassessments to complete, you're now an assessment-only student. You can find answers to some of our frequently asked
assessment-only student questions
on the dedicated page.
Assessments
enable you to demonstrate that you’ve fulfilled the learning objectives of your course, and achieved the standard required for your award. Learn more about how and when you’re assessed.
Attendance is a key part of how we measure your
engagement
so that we can make sure that you're able to make the most of your studies.
How do I register my attendance?
You need to use the My Bath Spa App to check into all your scheduled teaching sessions (including lectures, seminars and workshops) in order to register your attendance.
You can download the app from the
App Store
or
Google Play store
.
Having trouble checking in or difficulty using the app?
If you're having technical issues, you can get help from
MyServices
or drop into the Student Hub at Twiverton for support from our IT team.
Concerned about your attendance?
If you're concerned about your attendance or want to speak to us about your attendance record, please email
myengagement@bathspa.ac.uk
.
B
If you need support on managing your money, take a look at
bills and budgeting
.
Answering all your questions about
Brexit
for applicants and current students.
If you have experienced bullying or harassment, use the
Report and Support system
from the Student Wellbeing Services team to access University support.
You can also take a look at BSU's
Harassment policy
.
C
Visit the
Careers and Employability page
to start your career journey with Bath Spa.
Find out about support for interviews, applications, graduate support, mentoring and more...
Visit this page to find out how the University can support those leaving care to get the most out of their university experience, including information on the Care Leavers' Bursary.
Our
Chaplaincy
can offer support and is here to lend an ear to students.
Information about our
complaints
procedures for students, staff and visitors alike, as well as student-specific forums for feedback.
Concerned about budgeting as a student? We’ve put together
a range of information and advice
to help you navigate the costs of living and feel more in control of your money.
D
If you would like support with your finances, check out the Money advice page, or get in touch with the Student Wellbeing Services.
Email:
studentwellbeing@bathspa.ac.uk
Telephone: +44 (0)1225 876543
Current students and staff can access further resources and information on
the intranet
(you'll need to sign in to access this content).
If you are dealing with mental health issues, such as depression, it is essential you reach out for support. The Student Wellbeing Service has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
Contact details to get in touch the Student Wellbeing Services directly:
Email:
studentwellbeing@bathspa.ac.uk
Phone:
+44 (0)1225 876543
Twitter:
@BSUWellbeing
Learn about staying safe and how to identify when there is a problem online using the
Report and Support
service.
See
here for information about accessibility at Bath Spa University
, including FAQs about the support available.
If you have further questions or concerns about accessibility while at Bath Spa, please get in touch with the Student Wellbeing Services team.
Email:
studentwellbeing@bathspa.ac.uk
Telephone: +44 (0)1225 876543
BSU SVLO and GBV support: Our team of Sexual Violence Liaison Officers and Gender-Based Violence Caseworker have had specialist training to support and advise students who have experienced any form of sexual violence and/or abusive relationship.
This service is available to all students, regardless of gender, sexuality, and when or where the incident took place.
Your SVLO will listen to you and discuss the options available. They can:
- help you decide what support you need going forward
- help you access that support
- provide you with information about possible next steps.
Book an appointment with a Gender-Based Violence Caseworker/Sexual Violence Liaison Officer via
MyWellbeing
.
The
Survivor Pathway
is an online resource for
anyone
wanting to know more about specialist sexual violence support services in the South West.
Refuge
is a UK-based domestic violence charity that supports women, children and men experiencing domestic violence with a range of
services
.
The Bridge
also offers support on sexual assault
The Student Wellbeing Service also has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
The
sexual violence, harassment and domestic abuse framework
is the University’s single source of information and outlines the University’s policies, procedures and campaigns for prevention, support and response strategies in relation to harassment and gender-based violence (including sexual misconduct).
If you have dyslexia, dyspraxia or other learning difficulties, the University can help you with the organisation of any arrangements and/or the implementation of reasonable adjustments to help you get the most out of your university experience.
See
here for information about accessibility at Bath Spa University
, including FAQs about the support available.
If you have further questions or concerns about accessibility while at Bath Spa, please get in touch with the Student Wellbeing Services team.
Email:
studentwellbeing@bathspa.ac.uk
Telephone: +44 (0)1225 876543
E
If you are dealing with wellbeing issues, such as an eating disorder, it is essential you reach out for support. The Student Wellbeing Service has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
In the event of an emergency,
call 999
.
Don’t be afraid to call 999
, and don’t assume that someone else has already called. If you’re unsure whether it’s an emergency, it’s better to be safe than sorry. You should always call 999 if someone is seriously ill or injured, or their life is at risk. When you dial 999, an operator will ask you which service you require.
Call 111 for medical advice (it’s free from mobiles and landlines). This service is available 24 hours a day, 7 days a week. You can also visit
111.nhs.uk
.
See the Student Wellbeing Services for information about Emergency Services, and what to do in an emergency situation.
The
English Language Unit
is here to support international students with your academic skills and language to help you succeed in your studies.
The
Writing and Learning Centre
is here to help students with all aspects of academic study, including essay writing. They can give advice and feedback to help you succeed in your studies.
The
English Language Unit
can provide academic skills and language support to international students.
If you are an estranged student who no longer has any contact with your parents or guardians and you're thinking of coming to Bath Spa University, or you're already a student here, we can help.
Find out about being an
international student at Bath Spa
from application to graduation.
Exceptional circumstances are defined as unexpected events outside of your control which are likely to have a negative impact on your ability to successfully complete an assessment. The University has a policy on these circumstances which can be read
online
.
If you're a UK student thinking of studying abroad, you can find out more about
international opportunities
. Don't forget to take a look at our
partner universities
.
F
Our
Chaplaincy
can offer support and is here to lend an ear to students.
We also have a multi-faith space available to use in Main House.
Information about our
feedback procedures
for students, staff and visitors alike, as well as student-specific forums.
Information on
student finance
including
tuition fees
and
funding
is available on this website.
The University
Student Finance Handbook
provides financial information and guidance on payment of all fees and fines whilst studying at Bath Spa University.
If you are experiencing financial hardship, please get in touch with the Student Funding Team, who can direct you to appropriate University funds, bursaries or other financial support, including the
Bath Spa University Access Fund
.
They can be contacted by email at
studentawards@bathspa.ac.uk
.
Whether you have a clear idea about what you want to do, or need a bit of guidance, we're here to help you
find a job
and take your next steps.
For more information about funds, bursaries, scholarships and grants available, please visit the
Scholarships and Bursaries page
.
See below to find information about funds and grants including:
Adult Dependants' Grant
BSU Access Fund
G
Ever wondered how to use AI tools as a student – or if you should use it at all? Our guide
Generative AI for students
will clear up some of your questions, and you can also get help from us via a
workshop
on how to use Generative AI ethically for your assignments.
Find out about
graduation
and what happens when you finish your studies at Bath Spa University.
Take a look at our
Careers service guide
to finding a job after your studies, including joining a graduate scheme. See the
resource page
for more.
We offer a range of
support services for recent Bath Spa graduates
, from guiding you with employment and further study, to taking that next step in your career
I
Get in touch with the Student Information team in the following ways:
Drop us a line via
MyServices
Call us:
+44 (0)1225 876115
Visit the
Student Hub
in Twiverton at Newton Park from 9.30am-4.30pm, Monday-Friday.
Find out how much our courses cost, how to pay fees and what funding is available when you study with us as an
international student
.
From job application, to interview, we offer loads advice to help you achieve success on the
Careers and Employability section of our site
.
You can get support for IT and technology issues (e.g. support with connecting to the network, printing, hardware issues etc.) by exploring the
MyServices
system (log-in required) where you can log a call for support.
J
The
Careers and Employability team
has information on finding jobs on campus or as a Bath Spa graduate.
L
If you have a learning disability, the University can help you with the organisation of any arrangements and/or the implementation of reasonable adjustments to help you get the most out of your university experience.
See
Student Wellbeing Services
, including FAQs about the support available.
If you have further questions or concerns about accessibility while at Bath Spa, please get in touch with the Student Wellbeing Services team.
Email:
studentwellbeing@bathspa.ac.uk
Telephone: +44 (0)1225 876543
The Bath Spa University offers many difference
resources to students and staff
to aid them in their studies and work.
For information about national and local lockdowns as a result of Covid-19 restrictions, and what that means for students, staff and visitors, please see the Covid-19 section of the website.
If you need support during lockdown, we are here to help. Please contact
Student Wellbeing Services
for support, and take a look at the
resources available 24/7
to students on online.
M
All students are encouraged to register with the
University Medical Service
.
Provided by Fairfield Park Health Centre, Medical Surgeries are held in Sophia at Newton Park Campus every weekday during term-time.
Students can access the Medical Service all year round.
If you are dealing with mental health issues, it is important you reach out for support. The Student Wellbeing Service has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
Contact details to get in touch the Student Wellbeing Services directly:
Email:
studentwellbeing@bathspa.ac.uk
Phone:
+44 (0)1225 876543
Twitter:
@BSUWellbeing
If you feel like you are in a crisis, and need mental health support urgently, the
Avon and Wiltshire Mental Health Partnership
has a 24/7 support line you can call. The telephone line -
0300 3031320
- provides round-the-clock assistance, seven days a week, 365 days a year.
We give students practical advice on managing money, financial entitlement and sourcing additional income. Our aim is to enable you to take control of your finances. Check out the Money Advice page for more.
N
We have updated our
Mitigating Circumstances
policies to support students. Mitigating circumstances are defined as unexpected events outside of your control which are likely to have a negative impact on your ability to successfully complete an assessment.
O
We can't wait to welcome you to the next
Bath Spa University Open Day
. Sign up for one of our events below, or take a virtual tour when it suits you.
P
How can you support your student as they start a new chapter at university? It can be a daunting time, so we have a put together some
top tips, advice and guidance
about helping students make the transition to university.
A placement or internship is a fantastic way to build a relationship with a future employer and gain new skills to help you launch your career.
If you need supoprt
funding your postgraduate study
, Bath Spa has a range of different options to help.
We have a range of resources to help you find the perfect place to live outside of Bath Spa University in
private accommodation
while you continue your studies.
R
If you have experienced racism or microaggressions, use the from the Student Wellbeing Services team to access University support.
The 24/7 services page also has links to other resources to support those who have experienced racism.
You can also take a look at BSU's
Equality policy
.
Everything you need to
get started at Bath Spa
, whether you're a new or returning student.
Report and Support
is an online reporting tool for when you see or experience something that is not OK. You can submit a report anonymously, or request a callback from an advisor.
These key skills are sometimes tricky to master. Luckily, the Library has a
series of tools
to help you perfect your referencing and take your studies to the next level.
You've received your official results email. What happens now? For more information on your options, visit our
Results page
.
S
The Student Wellbeing Service has a range of
24/7 and Digital Services
available that you might find useful, as well as links to external support networks.
You can also contact the team directly for support:
Email:
studentwellbeing@bathspa.ac.uk
If you are required to self-isolate, Bath Spa is here to support you. Visit our
Student Wellbeing Services
where you can find information about our COVID-19 strategy, measures we have put in place to keep students and staff safe, and frequently asked questions to help allay any worries.
BSU Sexual Violence and Domestic Abuse Caseworkers and GBV support: Our team of Sexual Violence and Domestic Abuse Caseworkers and Gender-Based Violence Caseworker have had specialist training to support and advise students who have experienced any form of sexual violence and/or abusive relationship.
This service is available to all students, regardless of gender, sexuality, and when or where the incident took place.
Your SVDA Caseworker will listen to you and discuss the options available. They can:
help you decide what support you need going forward
help you access that support
provide you with information about possible next steps.
Book an appointment with a Gender-Based Violence Caseworker/SVDA Caseworker via
MyWellbeing
.
The
Survivor Pathway
is an online resource for
anyone
wanting to know more about specialist sexual violence support services in the South West.
Refuge
is a UK-based domestic violence charity that supports women, children and men experiencing domestic violence with a
range of services.
The Bridge
also offers support on sexual assault.
The
Student Wellbeing Service
has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
If you have experienced sexual assault, you can report this using the
Report and Support
system.
The
sexual violence, harassment and domestic abuse framework
is the University’s single source of information and outlines the University’s policies, procedures and campaigns for prevention, support and response strategies in relation to harassment and gender-based violence (including sexual misconduct).
Bath Spa's
Short Term Loan Scheme
can help students who find themselves with a temporary cash flow problem caused by circumstances beyond their control.
If you want to run your own business, or start a company from the ground up, Bath Spa might be able to help with our
Startup and Enterprise support
.
If you are dealing with mental health issues, such as stress, it is essential you reach out for support. The
Student Wellbeing Service
has a range of
24/7 support services and resources
available that you might find useful, as well as links to external support networks.
Did you know that you can get help using digital tools for learning from other students?
During term time, our
Student Digital Learning Assistants
are available in-person and online every weekday between 10am-2pm. You can drop in at
Commons
or book an appointment. They can help with:
Using Ultra (the Virtual Learning Environment)
Submitting assignments
Working with Adobe tools such as Express
Learning how to use Microsoft 365 apps including Word and Excel
Organising your BSU email account
Using generative AI.
To book an appointment or find out more, please email
sdlas@bathspa.ac.uk
or book directly by using the SDLA appointment calendar.
Studying for a degree is one of the most rewarding and challenging things you can do, and fully engaging with your course means that you’re more likely to thrive and be successful in your studies. Engagement is one of the keys to your success, and support and guidance is available at every stage of your journey. See how our
Student Engagement
team can help.
Get in touch with the team at
myengagement@bathspa.ac.uk
.
The
University Student Finance Handbook
provides financial information and guidance on payment of all fees and fines whilst studying at Bath Spa University.
Get in touch with the Student Information team in the following ways:
Drop us a line via
MyServices
Call us:
+44 (0)1225 875875
Visit the
Student Hub
in person
You can find the Student Hub (TN.G1) in Twiverton (located behind the Refectory) at Newton Park, and in G18 (just off The Street) at Locksbrook.
Both are open from 9.30am-4.00pm, Monday-Thursday. On Fridays it closes at an earlier time of 3.30pm.
More than just a building, the Students' Union is the student voice in the University. Take a look at the
facilities available in the Union building on Newton Park
, and don't forget to see
their website
for even more information.
Questions about mental health, money or wellbeing?
Student Wellbeing Services
offer advice and guidance to help you make the most of your time with us at Bath Spa.
Contact details:
Email:
studentwellbeing@bathspa.ac.uk
Designed as an enhanced support approach, our
Support to Study
procedure aims to ensure that students are offered every reasonable measure to enable them to complete their studies and have a positive experience of university life.
T
The Wrap
is an online platform for young people. It enables young people to get support at an early stage before more difficult situations develop. It also sets out to empowering young people to make positive choices and builds resilience to overcome life’s challenges.
For student information, including about timetables, see the
Student section of the website
.
Find out about the
fees for different levels of study
at Bath Spa University.
V
The
International Student Advice Service team
can give you more information about requirements for international students coming to Bath Spa to study.
Contact the International Student Advice Service:
immigrationadvice@bathspa.ac.uk
The Careers and Employability team have a number of
resources
about career opportunities including volunteering, as well as a
handy guide
to volunteering alongside your studies.
W
Each year we schedule around 500
Welcome Activities
to help you settle in and get the most out of your course and university life, right from the start of your Bath Spa journey. If you're a new or returning student, you can also visit our Welcome pages.
Working part-time as a student can be a valuable way to top up your monthly budget, experience working in real-world environments and add value to your CV – ready for when you graduate.
However, it's important to make sure you can fit any part-time work in with your studies. Read our guidance on
working while you study
, including how many hours you should work as a UK student or as an international student on a Student Visa.
Based in Commons, the
ASk team
is here to help students and staff in their academic pursuits. Whether you’d like some feedback on your writing or help with Maths and Stats, they offer a range of support, both in-person and online.
XYZ
We recognise that some people may have commitments to others, and we will support young adult carers to make the most of their time at university, whatever their situation.
Student Finance
Everything you need to know about finance, from course fees to budgeting, bursaries and scholarships to money advice.
Student Finance
Student Wellbeing Services
We provide free access to a range of 24/7 support services and resources that are for students who may be experiencing mental ill-health or concerned about their own, or someone else's wellbeing. There are also helpful links to external support networks and services.
Student Wellbeing Services
Library
More than just books, Bath Spa's library service can help you with study skills, give you access to databases or talk you through improving your work.
Library
Careers
Taking the next step can be difficult. Our Careers service will help you plan for the future with interview tips, funding for startups and mentoring to success!
Careers
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