Requesting Medical Records | VMFH
Archived: 2026-04-23 17:09
Requesting Medical Records | VMFH
Experiencing higher call volume/longer wait time. We’re sorry for delays & appreciate your patience |
Privacy Incidents-NorthGauge/Pinnacle & Access Information
Requesting Medical Records
Virginia Mason Franciscan Health is required by law to maintain the privacy of your health information, provide you with a notice of our legal duties and privacy practices, and follow the information practices that are described in our
Privacy Notice
.
Virginia Mason Franciscan Health is happy to provide a copy of your health information. Examples of individual documents include:
Notes and records about a particular condition
Handwritten or dictated progress notes for treatment dates
Consultation
Operation reports
Pathology and lab reports
X-ray reports
Physical or occupational therapy notes
Outside records
Other specialized tests, such as angiography, cardiac catheterization procedure, stress test (treadmill), electrocardiograms (EKGs), electroencephalograms (EEGs), magnetic resonance imaging (MRI), myelogram, and nuclear medicine scans (CT scans)
Medical records form
To request copies from Virginia Mason Franciscan Health, print the authorization form below,
ensure to complete the form in its entirety,
and drop off or mail it to the appropriate Release of Information department, as listed in the instructions.
Authorization to Release Patient Health Information
Authorization to Release Patient Health Information Form
Electronic Request for Records
(Available for the following facilities: St. Joseph Medical Center, St. Clare Hospital, St. Francis Hospital, St. Elizabeth Hospital, St. Anthony Hospital, St. Anne Hospital and St. Michael Medical Center)
Request records electronically
(Available for the following facility: Virginia Mason Medical Center)
Request records electronically
Your options for receiving medical records
You have the right to receive a copy of your health information that we maintain, with some limited exceptions. You have the right to receive a copy of your health information in a format you prefer (e.g. paper, email, thumb drive). You have the right to request that your health information to be sent to any person or entity.
Virginia Mason Franciscan Health gives you, or your authorized representatives, three options for accessing your Virginia Mason Franciscan Health medical records:
View your information via
VMFH MyChart or MyVirginiaMason
Request a copy of your medical records
Use another application to access your health information
Currently available is the Health app, which is offered by Apple Inc. for iPhones with iOS version software 11.3 or greater. You will recognize it easily by the heart image. The Health app consolidates all of your health data from iPhone, Apple Watch, and third-party apps you already use, so you can view all your progress in one convenient place. This includes your health records from Virginia Mason Franciscan Health and other health systems if you choose to add to add them.
How to submit your request for medical records
To start the process you may complete the authorization form above, or if you prefer, write a letter. If you choose to write a letter, it must include the following required elements:
Be in writing
Signed by the individual (patient)
Clearly identify the person designated to receive the records
Identify where to send the copy of protected health information
Amendment request
Mail, fax or email to the location where you received care.
Virginia Mason Medical Center
Fax: 206-792-5716
Phone:
206-223-6975
1100 Ninth Avenue, Mailstop A-SEAT-HIS
Seattle, WA 98101
[email protected]
St. Joseph Medical Center, St. Michael Medical Center, St. Anne, St. Clare, St. Francis, St. Elizabeth, St. Anthony Hospitals
HIM Department
Fax: 253-428-8365
Phone:
253-426-6673
[email protected]
Franciscan Medical Group Primary and Specialty Care Clinics
HIM Department
Fax: 253-779-6245
Phone:
253-792-2400
[email protected]
Processing your request
We’ll make records available in a timely fashion not to exceed 15 working days. If we're not able to make records available at the time of request, we will inform you of the status of your medical records and produce your medical record within 21 days from the receipt of the request. If the information requested does not exist or cannot be found you will be notified within 15 working days. These timeframes are consistent with state law RCW 70.02.080 and 70.02.090.
Medical records usually are mailed. If records are picked up, a valid photo ID must be presented. If someone other than the patient picks up records, this must be specified on the Authorization for Disclosure form. The person picking up must show a valid photo ID.
Requesting copies of radiology images
You can request copies of your imaging films (X-rays, MRI scans, CT scans, mammograms) by contacting the Virginia Mason Franciscan Health Radiology or Imaging Center where you had service.
Copies of digital images are available. There is no charge if you are requesting that digital images be sent directly to a physician for your ongoing care. Charges may vary for personal copies. Ask about charges when you call to request a copy.
While many requests are processed the same or next day, some may take more than 72 hours (excluding weekends and holidays) to process.
The Doctor's Clinic (Part of Franciscan Medical Group)
Learn more about how to
request your medical record
if you are patient of The Doctor's Clinic.
Experiencing higher call volume/longer wait time. We’re sorry for delays & appreciate your patience |
Privacy Incidents-NorthGauge/Pinnacle & Access Information
Requesting Medical Records
Virginia Mason Franciscan Health is required by law to maintain the privacy of your health information, provide you with a notice of our legal duties and privacy practices, and follow the information practices that are described in our
Privacy Notice
.
Virginia Mason Franciscan Health is happy to provide a copy of your health information. Examples of individual documents include:
Notes and records about a particular condition
Handwritten or dictated progress notes for treatment dates
Consultation
Operation reports
Pathology and lab reports
X-ray reports
Physical or occupational therapy notes
Outside records
Other specialized tests, such as angiography, cardiac catheterization procedure, stress test (treadmill), electrocardiograms (EKGs), electroencephalograms (EEGs), magnetic resonance imaging (MRI), myelogram, and nuclear medicine scans (CT scans)
Medical records form
To request copies from Virginia Mason Franciscan Health, print the authorization form below,
ensure to complete the form in its entirety,
and drop off or mail it to the appropriate Release of Information department, as listed in the instructions.
Authorization to Release Patient Health Information
Authorization to Release Patient Health Information Form
Electronic Request for Records
(Available for the following facilities: St. Joseph Medical Center, St. Clare Hospital, St. Francis Hospital, St. Elizabeth Hospital, St. Anthony Hospital, St. Anne Hospital and St. Michael Medical Center)
Request records electronically
(Available for the following facility: Virginia Mason Medical Center)
Request records electronically
Your options for receiving medical records
You have the right to receive a copy of your health information that we maintain, with some limited exceptions. You have the right to receive a copy of your health information in a format you prefer (e.g. paper, email, thumb drive). You have the right to request that your health information to be sent to any person or entity.
Virginia Mason Franciscan Health gives you, or your authorized representatives, three options for accessing your Virginia Mason Franciscan Health medical records:
View your information via
VMFH MyChart or MyVirginiaMason
Request a copy of your medical records
Use another application to access your health information
Currently available is the Health app, which is offered by Apple Inc. for iPhones with iOS version software 11.3 or greater. You will recognize it easily by the heart image. The Health app consolidates all of your health data from iPhone, Apple Watch, and third-party apps you already use, so you can view all your progress in one convenient place. This includes your health records from Virginia Mason Franciscan Health and other health systems if you choose to add to add them.
How to submit your request for medical records
To start the process you may complete the authorization form above, or if you prefer, write a letter. If you choose to write a letter, it must include the following required elements:
Be in writing
Signed by the individual (patient)
Clearly identify the person designated to receive the records
Identify where to send the copy of protected health information
Amendment request
Mail, fax or email to the location where you received care.
Virginia Mason Medical Center
Fax: 206-792-5716
Phone:
206-223-6975
1100 Ninth Avenue, Mailstop A-SEAT-HIS
Seattle, WA 98101
[email protected]
St. Joseph Medical Center, St. Michael Medical Center, St. Anne, St. Clare, St. Francis, St. Elizabeth, St. Anthony Hospitals
HIM Department
Fax: 253-428-8365
Phone:
253-426-6673
[email protected]
Franciscan Medical Group Primary and Specialty Care Clinics
HIM Department
Fax: 253-779-6245
Phone:
253-792-2400
[email protected]
Processing your request
We’ll make records available in a timely fashion not to exceed 15 working days. If we're not able to make records available at the time of request, we will inform you of the status of your medical records and produce your medical record within 21 days from the receipt of the request. If the information requested does not exist or cannot be found you will be notified within 15 working days. These timeframes are consistent with state law RCW 70.02.080 and 70.02.090.
Medical records usually are mailed. If records are picked up, a valid photo ID must be presented. If someone other than the patient picks up records, this must be specified on the Authorization for Disclosure form. The person picking up must show a valid photo ID.
Requesting copies of radiology images
You can request copies of your imaging films (X-rays, MRI scans, CT scans, mammograms) by contacting the Virginia Mason Franciscan Health Radiology or Imaging Center where you had service.
Copies of digital images are available. There is no charge if you are requesting that digital images be sent directly to a physician for your ongoing care. Charges may vary for personal copies. Ask about charges when you call to request a copy.
While many requests are processed the same or next day, some may take more than 72 hours (excluding weekends and holidays) to process.
The Doctor's Clinic (Part of Franciscan Medical Group)
Learn more about how to
request your medical record
if you are patient of The Doctor's Clinic.