Contact MTC | Metropolitan Transportation Commission
Source: https://mtc.ca.gov/about-mtc/contact-mtc
Archived: 2026-04-23 17:09
Contact MTC | Metropolitan Transportation Commission
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Contact MTC
We want to hear from you. Contact MTC with questions or comments.
Main Line: 415-778-6700
Public Information: 415-778-6757
TDD/TTY Phone: Dial 711 and ask to be relayed to 415-778-6700
Library: 415-778-5236
Fax (Receiving): 415-536-9800
Email:
info@bayareametro.gov
FasTrak or Clipper Customer Service
Have a FasTrak complaint? Email
fastrak@bayareametro.gov
or call 415-778-6703.
Have a Clipper complaint? Email
clipper@bayareametro.gov
or call 415-778-6790.
View the Complete MTC Staff Directory.
Address & Map
MTC is located at:
Bay Area Metro Center
375 Beale Street
San Francisco, CA 94105
The Bay Area Metro Center is just blocks from the Salesforce Transit Center and the San Francisco Ferry Building. It is easily accessible by public transit (BART, Muni, Caltrain and ferry).
Please note that parking can be difficult. There are public and private parking garages in the area, and limited metered street parking.
See
Google maps walking directions from the Salesforce Transit Center
See
Google maps walking directions from Embarcadero BART Station
Download the
Bay Area Metro Center neighborhood map with detailed directions
FasTrak, Clipper & 511 Customer Service
FasTrak
Customer Service
Phone:
877-229-8655
Out of state callers: 415-486-8655
If you believe your issue is not being handled appropriately by FasTrak Customer Service, please call BATA’s FasTrak team at 415-778-6703.
Clipper Customer Service
Phone: 877-878-8883
Email:
custserv@clippercard.com
If you believe your issue is not being handled appropriately by Clipper Customer Service, please email MTC’s Clipper team at
clipper@bayareametro.gov
or call 415-778-6790.
511 Comments
Visit the
511 suggestions page.
Accessibility Questions
Call MTC’s Public Information Office at 415-778-6757 for help with accessing MTC documents or meetings.
For the Press - Media Contacts
Public Information Hotline: 415-778-6757
Email:
info@bayareametro.gov
John Goodwin, Assistant Director, Communications
Phone: 415-778-5262
Email:
jgoodwin@bayareametro.gov
Rebecca Long, Director, Legislation and Public Affairs
Phone: 415-778-5289
Email:
rlong@bayareametro.gov
Read MTC’s latest
news releases and articles
.
Complete MTC Staff Directory
Looking for an employee?
Contact details
MTC Executives & Senior Staff
View contact information and biographies of MTC executives and senior staff.
Bios and contact
MTC Commissioners
Learn about the Metropolitan Transportation Commissioners.
Commission roster
Related Documents
Bay Area Metro Center Map and Directions
1.03 MB
pdf
Digital Library
Related News
Skip to main content
Contact MTC
We want to hear from you. Contact MTC with questions or comments.
Main Line: 415-778-6700
Public Information: 415-778-6757
TDD/TTY Phone: Dial 711 and ask to be relayed to 415-778-6700
Library: 415-778-5236
Fax (Receiving): 415-536-9800
Email:
info@bayareametro.gov
FasTrak or Clipper Customer Service
Have a FasTrak complaint? Email
fastrak@bayareametro.gov
or call 415-778-6703.
Have a Clipper complaint? Email
clipper@bayareametro.gov
or call 415-778-6790.
View the Complete MTC Staff Directory.
Address & Map
MTC is located at:
Bay Area Metro Center
375 Beale Street
San Francisco, CA 94105
The Bay Area Metro Center is just blocks from the Salesforce Transit Center and the San Francisco Ferry Building. It is easily accessible by public transit (BART, Muni, Caltrain and ferry).
Please note that parking can be difficult. There are public and private parking garages in the area, and limited metered street parking.
See
Google maps walking directions from the Salesforce Transit Center
See
Google maps walking directions from Embarcadero BART Station
Download the
Bay Area Metro Center neighborhood map with detailed directions
FasTrak, Clipper & 511 Customer Service
FasTrak
Customer Service
Phone:
877-229-8655
Out of state callers: 415-486-8655
If you believe your issue is not being handled appropriately by FasTrak Customer Service, please call BATA’s FasTrak team at 415-778-6703.
Clipper Customer Service
Phone: 877-878-8883
Email:
custserv@clippercard.com
If you believe your issue is not being handled appropriately by Clipper Customer Service, please email MTC’s Clipper team at
clipper@bayareametro.gov
or call 415-778-6790.
511 Comments
Visit the
511 suggestions page.
Accessibility Questions
Call MTC’s Public Information Office at 415-778-6757 for help with accessing MTC documents or meetings.
For the Press - Media Contacts
Public Information Hotline: 415-778-6757
Email:
info@bayareametro.gov
John Goodwin, Assistant Director, Communications
Phone: 415-778-5262
Email:
jgoodwin@bayareametro.gov
Rebecca Long, Director, Legislation and Public Affairs
Phone: 415-778-5289
Email:
rlong@bayareametro.gov
Read MTC’s latest
news releases and articles
.
Complete MTC Staff Directory
Looking for an employee?
Contact details
MTC Executives & Senior Staff
View contact information and biographies of MTC executives and senior staff.
Bios and contact
MTC Commissioners
Learn about the Metropolitan Transportation Commissioners.
Commission roster
Related Documents
Bay Area Metro Center Map and Directions
1.03 MB
Digital Library
Related News