Welcome to Mother Hospital - Thrissur, Kerala, India
Source: http://motherhospitalthrissur.org/informationdesk
Archived: 2026-04-23 17:09
Welcome to Mother Hospital - Thrissur, Kerala, India
+91 487 2434100
24 Hours
+91 1800 313 1150
Toll-free
+91 487 2434805
Emergency
Career
Information Desk
Contact
Information Desk
How to Store Belongings
Personal belongings can be stored in the bedside table or cabinet. Dentures or eyeglasses should be stored in cases. Small items should not be wrapped in paper towels or tissues because they may be mistaken for trash. The hospital will not be responsible for the safety of your personal belongings or money.
Food
At the hospital, three meals are served daily. Each day, you will receive a menu of food choices for the next day. Your nurse or dietician can tell you the general meal timings and guide you to make choices. If you miss a meal because of tests or treatments, your nurse can arrange for you to receive it upon your return. A registered dietician plans your meals. If you want to discuss your diet or if you have special food requirements, ask your nurse to contact the dietician.
Safety Policies
The following safety policies are to be followed:
Fire
While at the hospital, in case you hear a fire alarm, stay where you are. The hospital sometimes conducts fire drills to keep staff members update in fire safety and to test its alarm system. In case of a fire, staff members will direct you to safety.
Telephone
In-house telephone is available throughout the hospital for free calls within the hospital.
Bed
The nursing staff will show you how to raise and lower the bed. Please do not try to get out of bed unless your doctor or nurse says it is okay. Your bed should always be in the "low" position when you get in or out of it. A nursing staff can help you with its adjustment. Your doctor or nurse may decide whether there is a specific medical reason for your bed rails to be raised. If so, please do not lower them yourself or allow a visitor to do so for you. Use the call signal to get a nursing staff if you need assistance.
Nurses
Your nursing team includes Nursing Supervisors, Head Nurses, Staff Nurses, Nursing Assistants and others. The nursing team will plan your nursing care. On each shift, a specific registered nurse will supervise your care. If you have a question or face a problem, you can speak to your assigned nurses/nursing supervisor. The nursing staff will show you how to use the call signal in your room. They will respond to your call immediately.
Blood Bank
The Blood Bank at Mother Hospital is a modern state of art facility offering Blood Component Therapy. Our blood bank provides 24x7 services and 100% voluntary blood collection and testing facilities that follows proper systems to ensure good quality of blood. We welcome blood donations by your family and friends. With your doctor's approval, their compatible blood will be reserved for you in case you need it.
Medical Record Access
The Medical Record is a confidential document and access is limited to the patient and authorized persons. The patient can get a copy of his or her medical records by completing and signing an authorization form.
Pharmacy
The hospital has a 24 hours IP and OP pharmacy.
Transportation by Ambulance
If you are in need of Ambulance service for patient transfer, please contact the front office reception on +91-487-2434100
Patient Satisfaction
We care about the quality of your hospital stay. Please fill up the feedback form provided to you and drop the same in the drop boxes provided. In case of any complaints or emergency please contact: +91-487-2434805
Follow-up Visits
Your doctor may schedule a return visit to check on your progress. Please take note of the day and time.
PATIENT RIGHTS
Respect to individual special preferences, spiritual and cultural needs
Right to Personal Dignity and Privacy
Right against Protection from physical abuse or neglect
Right to Confidentiality
Right to Refusal of treatment
Right to Additional Opinion
Right to Informed Consents
Right to voice Complaints
Right to know about Expected Cost
Right to Access to clinical records
PATIENT RESPONSIBILITIES
Provide complete and accurate information about his/her health
To ask questions and understand all about his /her disease and treatment
Abide by all hospital rules and regulations
Comply with “no smoking” policy
Comply with visitor policies to ensure the rights and comfort of all patients
To be in time in case of appointments and to give prior information before cancel or reschedule
Provide complete information in billing section for the purpose of insurance claim
To communicate with healthcare provider if his/her condition worsens or does not follow the expected course
To pay for services billed in a timely manner as per the hospital policies
To take medications with the consent of doctor and healthcare professional
JOIN OUR NEWSLETTER
subscribe newsletter
+91 487 2434100
24 Hours
+91 1800 313 1150
Toll-free
+91 487 2434805
Emergency
Career
Information Desk
Contact
Information Desk
How to Store Belongings
Personal belongings can be stored in the bedside table or cabinet. Dentures or eyeglasses should be stored in cases. Small items should not be wrapped in paper towels or tissues because they may be mistaken for trash. The hospital will not be responsible for the safety of your personal belongings or money.
Food
At the hospital, three meals are served daily. Each day, you will receive a menu of food choices for the next day. Your nurse or dietician can tell you the general meal timings and guide you to make choices. If you miss a meal because of tests or treatments, your nurse can arrange for you to receive it upon your return. A registered dietician plans your meals. If you want to discuss your diet or if you have special food requirements, ask your nurse to contact the dietician.
Safety Policies
The following safety policies are to be followed:
Fire
While at the hospital, in case you hear a fire alarm, stay where you are. The hospital sometimes conducts fire drills to keep staff members update in fire safety and to test its alarm system. In case of a fire, staff members will direct you to safety.
Telephone
In-house telephone is available throughout the hospital for free calls within the hospital.
Bed
The nursing staff will show you how to raise and lower the bed. Please do not try to get out of bed unless your doctor or nurse says it is okay. Your bed should always be in the "low" position when you get in or out of it. A nursing staff can help you with its adjustment. Your doctor or nurse may decide whether there is a specific medical reason for your bed rails to be raised. If so, please do not lower them yourself or allow a visitor to do so for you. Use the call signal to get a nursing staff if you need assistance.
Nurses
Your nursing team includes Nursing Supervisors, Head Nurses, Staff Nurses, Nursing Assistants and others. The nursing team will plan your nursing care. On each shift, a specific registered nurse will supervise your care. If you have a question or face a problem, you can speak to your assigned nurses/nursing supervisor. The nursing staff will show you how to use the call signal in your room. They will respond to your call immediately.
Blood Bank
The Blood Bank at Mother Hospital is a modern state of art facility offering Blood Component Therapy. Our blood bank provides 24x7 services and 100% voluntary blood collection and testing facilities that follows proper systems to ensure good quality of blood. We welcome blood donations by your family and friends. With your doctor's approval, their compatible blood will be reserved for you in case you need it.
Medical Record Access
The Medical Record is a confidential document and access is limited to the patient and authorized persons. The patient can get a copy of his or her medical records by completing and signing an authorization form.
Pharmacy
The hospital has a 24 hours IP and OP pharmacy.
Transportation by Ambulance
If you are in need of Ambulance service for patient transfer, please contact the front office reception on +91-487-2434100
Patient Satisfaction
We care about the quality of your hospital stay. Please fill up the feedback form provided to you and drop the same in the drop boxes provided. In case of any complaints or emergency please contact: +91-487-2434805
Follow-up Visits
Your doctor may schedule a return visit to check on your progress. Please take note of the day and time.
PATIENT RIGHTS
Respect to individual special preferences, spiritual and cultural needs
Right to Personal Dignity and Privacy
Right against Protection from physical abuse or neglect
Right to Confidentiality
Right to Refusal of treatment
Right to Additional Opinion
Right to Informed Consents
Right to voice Complaints
Right to know about Expected Cost
Right to Access to clinical records
PATIENT RESPONSIBILITIES
Provide complete and accurate information about his/her health
To ask questions and understand all about his /her disease and treatment
Abide by all hospital rules and regulations
Comply with “no smoking” policy
Comply with visitor policies to ensure the rights and comfort of all patients
To be in time in case of appointments and to give prior information before cancel or reschedule
Provide complete information in billing section for the purpose of insurance claim
To communicate with healthcare provider if his/her condition worsens or does not follow the expected course
To pay for services billed in a timely manner as per the hospital policies
To take medications with the consent of doctor and healthcare professional
JOIN OUR NEWSLETTER
subscribe newsletter