What Duke Health Charges | Duke Health Skip Navigation Duke Header Image Link Billing and Financial Resources Billing and Financial Resources Billing and Financial Resources Understanding Your Bill Paying Your Bill If You Need Help Paying Your Bill Community Financial Resources Payment Plans and Financial Assistance Accepted Health Insurance Medicaid Coverage Personalized Cost Estimates What Duke Health Charges Ways to Reduce Care Costs Forms and Helpful Resources Frequently Asked Billing Questions Billing and Financial Resources Understanding Your Bill Paying Your Bill If You Need Help Paying Your Bill Community Financial Resources Payment Plans and Financial Assistance Accepted Health Insurance Medicaid Coverage Personalized Cost Estimates What Duke Health Charges Ways to Reduce Care Costs Forms and Helpful Resources Frequently Asked Billing Questions If You Don't Have Health Insurance If you don't have insurance or other third-party coverage, you will get a discount equal to the best discounts offered to insurance companies. The discount is automatically applied to your bill. For more information on the current discount percentage and how it's calculated, please submit a request in writing to: Duke Patient Revenue Management Organization (PRMO) PO Box 110566 Durham, NC 27709 Online Estimate Calculators You can use our online tool as a My Duke Health (previously Duke MyChart) account holder or as a guest to get partial estimates for procedures at hospital and hospital-based clinics. Please note that this tool will generate an estimate for hospital charges only. For a more complete estimate that includes hospital and physician services call our estimate team at 919-620-3264. guide to understanding healthcare prices for consumers is available from the Healthcare Financial Management Association here Duke University Health System Standard Charges and Shoppable Services Note: Hospitals are required by federal law to post-hospital standard charges for downloading in a machine-readable format, such as provided below. The information in these files is not an estimate of the amount a patient may owe. Patients should request a pre-visit estimate to get cost information specific to their circumstances. Standard Charges Duke University Hospital Duke Raleigh Hospital, a Campus of Duke University Hospital Duke Regional Hospital Duke Health Lake Norman Hospital Shoppable Services Duke University Hospital Duke Raleigh Hospital, a Campus of Duke University Hospital Duke Regional Hospital Duke Health Lake Norman Hospital Need help with your bill? Call Customer Service at 919-620-4555 (local) or 1-800-782-6945 (toll-free). Hours are 8:00 am to 5:00 pm Monday, Tuesday, Wednesday, and Friday and 8:00 am to 4:00 pm Thursday. Support Duke Health research or honor a loved one with a tribute gift. Giving to Duke Health