SPF | Security Outcome-Based Contracting
Source: http://police.gov.sg/Knowledge-Hub/Security-Contracting/Security-Outcome-Based-Contracting
Archived: 2026-04-23 17:09
SPF | Security Outcome-Based Contracting
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.
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April 2026 (Tue) 22:00hrs to 23:59hrs due to a scheduled maintenance.
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Security Outcome-Based Contracting
Access Information on Outcome-Based Security Contracting
Overview
As demand for security services continues to rise, increasing manpower to meet the demand is not tenable given the manpower constraints of an ageing population, and slower workforce growth faced by the security industry. To mitigate this, the industry needs to shift away from employing traditional manpower intensive models to those that integrate technology as well as job and process redesign.
The Security Industry Transformation Map (ITM) recommends four key strategies to enable security agencies to deliver integrated security solutions. One of these strategies is to drive change in the procurement of security services, from headcount-based to outcome-based contracting (OBC). The government has taken the lead on this front and from 1 May 2020, it has been made mandatory for all government agencies to adopt OBC for security services contracts.
Please click
here
for more information on the Security ITM.
What is Outcome-based Contracting (OBC)?
Outcome-based contracting refers to service buyers specifying contract requirements in terms of expected performance levels, rather than output/task and manpower requirements.
Outcome-based contracts can lead to better solutions compared to traditional headcount as it allows security agencies to propose innovative solutions.
By integrating technology and re-designing of work-processes, OBCs can:
Reduce Reliance on Manpower
Improve Cost-effectiveness of Security Contracting
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Security OBC Features
Here are some of the key features of security OBC:
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Reducing Reliance on Manpower through Security Technology
As security agencies shift away from offering traditional labour-intensive models to innovative solutions that integrate technology and process redesign, this will lead to productivity enhancements and improvements in security outcomes.
Security technology that enhances the work of Security Officers and help to improve the security of infrastructure and premises are easily available and constantly evolving.
In preparation for OBC, it would be beneficial for buyers of security services to be aware of the various technologies available in the market, to be able to adopt technologies that best suit their security needs. Buyers of security services may get in touch with the
Security Solutions Association of Singapore (SSAS)
who work together with various security agencies and security technology solution providers to learn more available technologies in the market.
Share This Content
Standards for Security Technologies
In 2019, the Technical Reference 69 – Video Analytics within Video Surveillance Systems document was launched. This document was jointly developed by the Security Association Singapore (SAS) and SSAS with the support of Infocomm Media Development Authority (IMDA) and Enterprise Singapore (ESG), and in consultation with industry stakeholders, such as security agencies, technology vendors and government agencies. Buyers may refer to this Technical Reference 69 (TR69) when considering video analytics systems.
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OBC Success Stories
Please visit the following links appended below for more details:
Covid-19 Speeds Up Tech Adoption in Security Sector (
Click here
)
More Than Half of the Government Agencies Have Adopted Outcome-based Security Service Contracts (
Click here
)
JTC Partners With Certis in Shift to Outcome-based Security Contract (
Click here
)
A Step Up in Security Through Customised Tech-based Tools and Process Redesign (
Click here
)
Share This Content
Contact
For guidance or assistance in OBC matters, please contact us via
go.gov.sg/askobc
.
Share This Content
Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For details, visit
ScamShield Website
.
SPF has now added more payment methods for your convenience, including Credit / Debit Card, Apple Pay, Google Pay and PayNow.
Some e-services may experience intermittent disruptions from 28
th
April 2026 (Tue) 22:00hrs to 23:59hrs due to a scheduled maintenance.
1
/
3
Landing page banner
Security Outcome-Based Contracting
Access Information on Outcome-Based Security Contracting
Overview
As demand for security services continues to rise, increasing manpower to meet the demand is not tenable given the manpower constraints of an ageing population, and slower workforce growth faced by the security industry. To mitigate this, the industry needs to shift away from employing traditional manpower intensive models to those that integrate technology as well as job and process redesign.
The Security Industry Transformation Map (ITM) recommends four key strategies to enable security agencies to deliver integrated security solutions. One of these strategies is to drive change in the procurement of security services, from headcount-based to outcome-based contracting (OBC). The government has taken the lead on this front and from 1 May 2020, it has been made mandatory for all government agencies to adopt OBC for security services contracts.
Please click
here
for more information on the Security ITM.
What is Outcome-based Contracting (OBC)?
Outcome-based contracting refers to service buyers specifying contract requirements in terms of expected performance levels, rather than output/task and manpower requirements.
Outcome-based contracts can lead to better solutions compared to traditional headcount as it allows security agencies to propose innovative solutions.
By integrating technology and re-designing of work-processes, OBCs can:
Reduce Reliance on Manpower
Improve Cost-effectiveness of Security Contracting
Share This Content
Security OBC Features
Here are some of the key features of security OBC:
Share This Content
Reducing Reliance on Manpower through Security Technology
As security agencies shift away from offering traditional labour-intensive models to innovative solutions that integrate technology and process redesign, this will lead to productivity enhancements and improvements in security outcomes.
Security technology that enhances the work of Security Officers and help to improve the security of infrastructure and premises are easily available and constantly evolving.
In preparation for OBC, it would be beneficial for buyers of security services to be aware of the various technologies available in the market, to be able to adopt technologies that best suit their security needs. Buyers of security services may get in touch with the
Security Solutions Association of Singapore (SSAS)
who work together with various security agencies and security technology solution providers to learn more available technologies in the market.
Share This Content
Standards for Security Technologies
In 2019, the Technical Reference 69 – Video Analytics within Video Surveillance Systems document was launched. This document was jointly developed by the Security Association Singapore (SAS) and SSAS with the support of Infocomm Media Development Authority (IMDA) and Enterprise Singapore (ESG), and in consultation with industry stakeholders, such as security agencies, technology vendors and government agencies. Buyers may refer to this Technical Reference 69 (TR69) when considering video analytics systems.
Share This Content
OBC Success Stories
Please visit the following links appended below for more details:
Covid-19 Speeds Up Tech Adoption in Security Sector (
Click here
)
More Than Half of the Government Agencies Have Adopted Outcome-based Security Service Contracts (
Click here
)
JTC Partners With Certis in Shift to Outcome-based Security Contract (
Click here
)
A Step Up in Security Through Customised Tech-based Tools and Process Redesign (
Click here
)
Share This Content
Contact
For guidance or assistance in OBC matters, please contact us via
go.gov.sg/askobc
.
Share This Content