ACS - How to Make a Report
Source: https://www.nyc.gov/site/acs/child-welfare/how-to-make-report.page
Archived: 2026-04-23 17:10
ACS - How to Make a Report
Administration for Children's Services
311
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How to Make a Report
Anyone can make a report, when they suspect child abuse or neglect. Find out how to report on this page.
Get more information
about child abuse and neglect.
On This Page:
For General Public
For Mandated Reporters
General Public
Call 311 in NYC or the New York State Central Register (SCR) directly at
800-342-3720
. If the child is in immediate danger, call
911
.
When making a report, you will be asked for information to help identify and locate the child or parents/persons legally responsible for child, such as:
Name and address of the child and family members.
Child's age, sex, and primary language.
Nature and extent of the child's injuries.
Type of abuse or neglect, including knowledge of prior history of abuse or neglect of the child or siblings.
Any additional information that may be helpful.
If the SCR believes the report warrants an investigation, the SCR will direct ACS to begin a child protective investigation.
Mandated Reporters
Mandated reporters are certain professionals mandated by New York State law to report suspected child abuse and neglect to the state hotline, the New York State Central Register (SCR).
Who Are Mandated Reporters?
Mandated Reporters should call
311
in NYC or call the SCR's Mandated Reporter hotline directly at
800-635-1522
. If the child is in immediate danger, call
911
.
If the SCR believes the report warrants an investigation, the SCR will direct ACS to begin a child protective investigation.
After calling the SCR, mandated reporters must also submit a written report.
If you are a mandated reporter, follow these steps to complete the written report: Submit a signed mandated reporter form within 48 hours of making an oral report. Mail the completed form to the ACS Borough Office where the child resides.
Download the
mandated reporter form (LDSS-2221A)
or visit your local Child Protection Borough Office.
Find your ACS Borough Office
.
If you have questions about making a report or would like to follow-up with a report you made,
visit the Mandated Reporter page
.
Mandated Reporter Decision Tree
Administration for Children's Services
311
Search all NYC.gov websites
Menu
Keeping Children Safe & Supporting Families
Text-Size
Search
Child Safety Resources
Child Abuse/Neglect
Foster/Adopt
Parent Support
CARES, ACS’s Family Assessment Response
Get Help with Your Case
How to Make a Report
Mandated Reporters
Office of Safety First
Parent's Guide to Child Abuse Investigation
Special Investigations
What is Child Abuse/Neglect?
Will My Child Be Removed?
Share
How to Make a Report
Anyone can make a report, when they suspect child abuse or neglect. Find out how to report on this page.
Get more information
about child abuse and neglect.
On This Page:
For General Public
For Mandated Reporters
General Public
Call 311 in NYC or the New York State Central Register (SCR) directly at
800-342-3720
. If the child is in immediate danger, call
911
.
When making a report, you will be asked for information to help identify and locate the child or parents/persons legally responsible for child, such as:
Name and address of the child and family members.
Child's age, sex, and primary language.
Nature and extent of the child's injuries.
Type of abuse or neglect, including knowledge of prior history of abuse or neglect of the child or siblings.
Any additional information that may be helpful.
If the SCR believes the report warrants an investigation, the SCR will direct ACS to begin a child protective investigation.
Mandated Reporters
Mandated reporters are certain professionals mandated by New York State law to report suspected child abuse and neglect to the state hotline, the New York State Central Register (SCR).
Who Are Mandated Reporters?
Mandated Reporters should call
311
in NYC or call the SCR's Mandated Reporter hotline directly at
800-635-1522
. If the child is in immediate danger, call
911
.
If the SCR believes the report warrants an investigation, the SCR will direct ACS to begin a child protective investigation.
After calling the SCR, mandated reporters must also submit a written report.
If you are a mandated reporter, follow these steps to complete the written report: Submit a signed mandated reporter form within 48 hours of making an oral report. Mail the completed form to the ACS Borough Office where the child resides.
Download the
mandated reporter form (LDSS-2221A)
or visit your local Child Protection Borough Office.
Find your ACS Borough Office
.
If you have questions about making a report or would like to follow-up with a report you made,
visit the Mandated Reporter page
.
Mandated Reporter Decision Tree