IT Services at University of Wales Trinity Saint David (UWTSD)
Source: https://digitalservices.uwtsd.ac.uk/itsd
Archived: 2026-04-23 17:10
IT Services at University of Wales Trinity Saint David (UWTSD)
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Digital Services
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IT Services
IT Services
Contact Us
The main IT support for staff and students is via the IT Service Desk. All IT problems and requests should be logged via the IT Service Desk.
Send a message
Phone us:
0300 500 5055
Our phone line is staffed around the clock, including weekends. You can phone us 24/7.
Check IT Service Status
Subscribe for Updates
Services
Bring Your Own Device (BYOD)
Bring Your Own Device (BYOD) enables staff and students to use their own personal devices such as phones, tablets, and laptops to access University resources.
Print, Copy and Scan
You can print, copy, and scan using our Multi-Functional Devices (MFDs) on all of our campuses. Read more for locations and printing costs.
Teaching and Learning Spaces
We have a number of teaching and learning spaces across all campuses with a wide range of facilities to support our teaching and learning delivery methods.
Network Storage
You can store files on your OneDrive, on Teams, and on shared drives. Learn more about the options and responsibilities you have regarding how you store your data.
Service Now
ServiceNow is the new online centre for contacting our support departments, getting help, and reporting problems.
Computer Rooms
Details of our computer rooms on all of our campuses.
Password Reset
The Self-Service Password Reset portal enables all students & staff to reset their password without having to contact the IT Service Desk.
Multi-factor Authentication (MFA)
MFA provides an extra layer of protection when accessing University IT Systems.
Home Internet Help
If you are working/studying from home and have very poor internet speeds, then the information here is designed to help you.
Connecting to Wi-fi
Eduroam is the wireless network for students and staff to use across all campuses.
Software and Apps
Microsoft Office 365
Find out about Microsoft Office 365, a powerful suite of programmes available free with your staff or student account.
Outlook Email
Your Outlook email account connects you to the rest of UWTSD. Check it regularly for important messages and useful information about events and resources.
Email Phishing and Spam
Find out how to spot scam emails, what to do with them, and where to report them.
Hybrid and Distance
Teams Meeting Rooms
Our Microsoft Teams Meeting Rooms bridge the gap between remote and on-campus work.
Remote Access and Homeworking
Working away from the campus can come with some technology challenges. Learn how to set things up so you can still access all the services and apps that you need.
Remote PC
If you need to use a specialist app available only on UWTSD computers, you can log in to our open access PCs with your own device. Read our connection guides for Windows and Apple systems.
Exclusives
Student Technology Offers
There are a lot of great offers available to UWTSD students as part of our IT Exclusives offer.
Staff Technology Offers
Free software and discounts for UWTSD staff.
IT News
Keep up to date with our ongoing and complete projects through our IT News.
IT Policies & Processes
Skip to content
Digital Services
»
IT Services
IT Services
Contact Us
The main IT support for staff and students is via the IT Service Desk. All IT problems and requests should be logged via the IT Service Desk.
Send a message
Phone us:
0300 500 5055
Our phone line is staffed around the clock, including weekends. You can phone us 24/7.
Check IT Service Status
Subscribe for Updates
Services
Bring Your Own Device (BYOD)
Bring Your Own Device (BYOD) enables staff and students to use their own personal devices such as phones, tablets, and laptops to access University resources.
Print, Copy and Scan
You can print, copy, and scan using our Multi-Functional Devices (MFDs) on all of our campuses. Read more for locations and printing costs.
Teaching and Learning Spaces
We have a number of teaching and learning spaces across all campuses with a wide range of facilities to support our teaching and learning delivery methods.
Network Storage
You can store files on your OneDrive, on Teams, and on shared drives. Learn more about the options and responsibilities you have regarding how you store your data.
Service Now
ServiceNow is the new online centre for contacting our support departments, getting help, and reporting problems.
Computer Rooms
Details of our computer rooms on all of our campuses.
Password Reset
The Self-Service Password Reset portal enables all students & staff to reset their password without having to contact the IT Service Desk.
Multi-factor Authentication (MFA)
MFA provides an extra layer of protection when accessing University IT Systems.
Home Internet Help
If you are working/studying from home and have very poor internet speeds, then the information here is designed to help you.
Connecting to Wi-fi
Eduroam is the wireless network for students and staff to use across all campuses.
Software and Apps
Microsoft Office 365
Find out about Microsoft Office 365, a powerful suite of programmes available free with your staff or student account.
Outlook Email
Your Outlook email account connects you to the rest of UWTSD. Check it regularly for important messages and useful information about events and resources.
Email Phishing and Spam
Find out how to spot scam emails, what to do with them, and where to report them.
Hybrid and Distance
Teams Meeting Rooms
Our Microsoft Teams Meeting Rooms bridge the gap between remote and on-campus work.
Remote Access and Homeworking
Working away from the campus can come with some technology challenges. Learn how to set things up so you can still access all the services and apps that you need.
Remote PC
If you need to use a specialist app available only on UWTSD computers, you can log in to our open access PCs with your own device. Read our connection guides for Windows and Apple systems.
Exclusives
Student Technology Offers
There are a lot of great offers available to UWTSD students as part of our IT Exclusives offer.
Staff Technology Offers
Free software and discounts for UWTSD staff.
IT News
Keep up to date with our ongoing and complete projects through our IT News.
IT Policies & Processes