Consumer Protection Information and Complaints
Source: https://www.bahamas.gov.bs/consumer-protection-information-and-complaints
Archived: 2026-04-23 17:11
Consumer Protection Information and Complaints
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Consumer Protection Information and Complaints
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Consumer Protection Information and Complaints
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Consumer Protection Information and Complaints
Immigration
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Residency
Home Owners
Consumer Protection Information and Complaints
Consumer Affairs is mandated to enforce and monitor three primary pieces of legislation which focus on service to the community. These include:
The Price Control Act, 1971, and its Regulations
The prices of goods which are controlled are published in a Schedule under the Price Control (General) (Amendments) Regulations.
These items are commonly referred to as Breadbasket and include:
Butter
Cooking Oil
Mayonnaise
Grits
Cheese
Corned Beef
Evaporated Milk
Margarine
Rice
Sugar
Flour
Bread
Tomato Paste
The following are an extension of the Price Control listing and falls under automatic pricing:
Baby Cereal
Baby Formula
Soups
Broths
Baby Food
Powdered Detergents
Condensed Milk
Soaps
Fresh Milk
Mustard
The Rent Control Act (Amendment Regulation, 2006)
The Rent Control Amendment 2006 amended the 1975 Act ceiling of $25,000.00 and established a new ceiling of $75,000.00 for dwelling houses covered under the Rent Control Act. Tenants and Landlords are encouraged to maintain a courteous and respectful relationship and honour their respective obligations. Should disputes or complaints arise; either of the parties can refer the matter to the Rent Control Board for a determination.
The Consumer Protection Act, 2006.
This piece of legislation which makes provisions for the greater protection of consumers was passed by the Parliament in 2006. The legislation seeks to provide consumers who are disadvantaged daily by exorbitant prices substandard products and the unscrupulous practice of merchants and service providers a forum to have their complaints addressed on a timely basis.
The law requires merchants and service providers to be more accountable and ensures that in their dealings with consumers, value is exchanged for goods and services provided.
The Act address consumer concerns in the following areas:
Protection from hazards to their health and safety;
Consumer Education;
Avenues for effective redress of complaints;
Encouragement of the formation of consumer groups to represent consumer views in matters of interest and decision making.
For more information, or to make a complaint, please contact the following:
Consumer Affairs Office, National Insurance Building, Wulff Road, Nassau, New Providence, The Bahamas
Phone:
(242) 356-9391
/
5
Fax:
(242) 356-9395
P. O. Box N:
3008
On the Family Islands
Consumer Affairs Offices are located in the Administrator’s Office.
In Freeport, Grand Bahama, Consumer Affairs Office is located in the Office of the Prime Minister.
Island
Address
Phone Contact
Abaco
Administrator’s Office
(242) 367-5072
-
3
Acklins, Mason Bay
Administrator’s Office
(242) 334-3251
North Andros
Administrator’s Office
(242) 329-2278
/
329-2608
Bimini
Department of labour Office
(242) 347-32422
Cat Island
Administrator’s Office
(242) 342-3031
/
342-3032
Eleuthera
Administrator’s Office
(242) 334-2034
/
334-2049
Exuma
Social Service Office
(242) 336-3609
Grand Bahama
Office of the Prime Minister
(242) 352-3414
Opening Hours: Monday to Friday, 9:00 a.m. - 5:00 p.m.
Quick Useful Links
The National Honours Society 2026 Call for Nominations
Budget Performance Reports
Budget Documents
Preparing Your Home and Family for a Hurricane
General Orders
Request for Expression of Interest
Hurricane Shelter Listing 2025
Install the BNEA APP
COVID-19 Frequent Asked Questions
Department of Labour’s Jobseekers Portal
Celebrate Bahamas
Load More
For Website Technical Support
Call and speak to a DICT Customer service agent.
+1 242 604 4688
Need to reach the DICT? Send us an email.
support@bahamas.gov.bs
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Accessibility Tool
Content Adjustments
Adjust Font Size
-
Default
+
Highlight Links
Letter Spacing
Dyslexia Font
Color Adjustments
Monochrome
Tools
Mute/unmute
Big Cursor
Reading Guide
Consumer Protection Information and Complaints
Home
Consumer Protection Information and Complaints
Non-Residents
Permits and Licences
Visiting The Bahamas
Arrivals and Departures
About The Bahamas Currency
Gaming and Casinos
Getting Married in The Bahamas
Medical Facilities
Boating to The Bahamas
Bringing Pets
Vaccinations
Foreign Embassies and Consulates in The Bahamas
Visa Requirements
Dining and Nightlife
Culture
Regatta
Performing Arts
Native Dishes
Home Coming
Music
Change of the Guard Ceremony
Junkanoo
Festivals
Visitor Registration for the People to People Programme
Ambassador Registration for the People to People Programme
Places of Interest
Forts
Historical Sites
Art Galleries
National Parks
Museums
Blue Holes & Caves
Weather
Recreation and Sports
Cricket
Sailing and Regattas
Golf
Boxing
Rugby
Diving
Fishing
Working and Residing
Visas
Permits
Residency
Records and Official Documents
Birth Registration
Birth Certificate
Marriage Licence
Marriage Registration
Marriage Certificate
Certified Copy of a Deed or Document
Adoption Registration
Adoption Certificate
Legalization of Documents
passport
News and Press Release
Consumer Protection Information and Complaints
Immigration
Citizenship and Naturalization
Work Permits and Work Visas
Residency
Home Owners
Consumer Protection Information and Complaints
Consumer Affairs is mandated to enforce and monitor three primary pieces of legislation which focus on service to the community. These include:
The Price Control Act, 1971, and its Regulations
The prices of goods which are controlled are published in a Schedule under the Price Control (General) (Amendments) Regulations.
These items are commonly referred to as Breadbasket and include:
Butter
Cooking Oil
Mayonnaise
Grits
Cheese
Corned Beef
Evaporated Milk
Margarine
Rice
Sugar
Flour
Bread
Tomato Paste
The following are an extension of the Price Control listing and falls under automatic pricing:
Baby Cereal
Baby Formula
Soups
Broths
Baby Food
Powdered Detergents
Condensed Milk
Soaps
Fresh Milk
Mustard
The Rent Control Act (Amendment Regulation, 2006)
The Rent Control Amendment 2006 amended the 1975 Act ceiling of $25,000.00 and established a new ceiling of $75,000.00 for dwelling houses covered under the Rent Control Act. Tenants and Landlords are encouraged to maintain a courteous and respectful relationship and honour their respective obligations. Should disputes or complaints arise; either of the parties can refer the matter to the Rent Control Board for a determination.
The Consumer Protection Act, 2006.
This piece of legislation which makes provisions for the greater protection of consumers was passed by the Parliament in 2006. The legislation seeks to provide consumers who are disadvantaged daily by exorbitant prices substandard products and the unscrupulous practice of merchants and service providers a forum to have their complaints addressed on a timely basis.
The law requires merchants and service providers to be more accountable and ensures that in their dealings with consumers, value is exchanged for goods and services provided.
The Act address consumer concerns in the following areas:
Protection from hazards to their health and safety;
Consumer Education;
Avenues for effective redress of complaints;
Encouragement of the formation of consumer groups to represent consumer views in matters of interest and decision making.
For more information, or to make a complaint, please contact the following:
Consumer Affairs Office, National Insurance Building, Wulff Road, Nassau, New Providence, The Bahamas
Phone:
(242) 356-9391
/
5
Fax:
(242) 356-9395
P. O. Box N:
3008
On the Family Islands
Consumer Affairs Offices are located in the Administrator’s Office.
In Freeport, Grand Bahama, Consumer Affairs Office is located in the Office of the Prime Minister.
Island
Address
Phone Contact
Abaco
Administrator’s Office
(242) 367-5072
-
3
Acklins, Mason Bay
Administrator’s Office
(242) 334-3251
North Andros
Administrator’s Office
(242) 329-2278
/
329-2608
Bimini
Department of labour Office
(242) 347-32422
Cat Island
Administrator’s Office
(242) 342-3031
/
342-3032
Eleuthera
Administrator’s Office
(242) 334-2034
/
334-2049
Exuma
Social Service Office
(242) 336-3609
Grand Bahama
Office of the Prime Minister
(242) 352-3414
Opening Hours: Monday to Friday, 9:00 a.m. - 5:00 p.m.
Quick Useful Links
The National Honours Society 2026 Call for Nominations
Budget Performance Reports
Budget Documents
Preparing Your Home and Family for a Hurricane
General Orders
Request for Expression of Interest
Hurricane Shelter Listing 2025
Install the BNEA APP
COVID-19 Frequent Asked Questions
Department of Labour’s Jobseekers Portal
Celebrate Bahamas
Load More
For Website Technical Support
Call and speak to a DICT Customer service agent.
+1 242 604 4688
Need to reach the DICT? Send us an email.
support@bahamas.gov.bs
Get in touch with our DICT support team.
get in touch
Explore frequently asked questions.
ask question
This site uses cookies to serve our services. By using our site, you acknowledge that you have read and understand our Cookie Policy and Privacy Policy.
Okay, Thanks