Counseling & Wellness Center - University of St. Francis
Source: https://stfrancis.edu/student-life/counseling-wellness-center
Archived: 2026-04-23 17:12
Counseling & Wellness Center - University of St. Francis
Counseling & Wellness Center
We care about what you learn... we also care about you,
your well-being, and your life outside of class.
EN ESPAÑOL
Locations & Hours
Contact Counseling
Contact Wellness Center
COUNSELING SERVICES
Donovan Hall C310
Monday-Friday, 8 a.m.-5 p.m
WELLNESS CENTER
Tower Hall S213
Monday-Thursday, 8:30 a.m.-4:30 p.m.
Use our
Mother’s Room
in the Wellness Center at any time. If door is locked, call Safety & Security at
815-740-3200
for access.
For confidential, FREE assistance, call
800-236-3231
or email
eap@aah.org
. Appointments are available by phone, video or in-person. After-hour appointments available upon request.
In the event of immediate psychological or emotional emergency, call
800-236-3231.
In the case of a physical harm or threat emergency, contact USF Safety & Security at
815-740-3200.
If you are experiencing a life-threatening emergency, call 911 or go to nearest hospital.
To contact the Wellness Center, call
815-740-3864
or visit the office, where a registered nurse provides basic medical services for students and makes referrals to other health care providers/agencies when necessary.
If you are experiencing a life-threatening emergency, call 911 or go to nearest hospital.
Wellness Center
Counseling Services
Emergency & Hospital Policies
Student Insurance
Wellness Center
Wellness Center
In USF’s Wellness Center, a registered nurse provides basic medical services for students and makes referrals to other health care providers/agencies when necessary. Visit the center in Tower Hall to see the nurse. When the Wellness Center is closed, you can go to a local quick care facility:
Physicians Immediate Care
800 N. Larkin Ave., Joliet, IL 60435
Phone:
815-741-4300
Duly Health and Care – Joliet Immediate Care
2100 Glenwood Ave., Joliet, IL 60435
Phone:
888-693-6437
Emediate Cure
1508 Essington Rd., Unit 5, Joliet, IL 60435
Phone:
815-733-5952
What To Do in the Event of Illness or Injury
Student athletes, click here.
Students returning to campus following a mental health or medical evaluation/hospitalization, click here
.
USF Accidental Insurance is available for Joliet on-campus, commuter and international students and student athletes registered for 12 or more credit hours. (Exclusions: online students, graduate students and part-time students.) For additional information or to schedule an appointment call
815-740-3399
.
Forms & Requirements
Click here to download the Student Health History/Physical Exam form.
Both commuters and residents must complete ALL of the following, per student health services requirements:
Profile Form/Health History
Tetanus/Diphtheria/Pertussis (within last ten years). International students require 3 doses.
MMR (2 doses) of Measles, Mumps and Rubella
Meningitis (1 dose after 16 years of age)
Submit Health Records
We make it easy to submit your medical health records! You can either use your phone’s camera scanner application or your own scanner. Here are the steps to submit your records:
Take a picture of the document(s) and save it—please make sure the image is clear.
Log in to the
MyUSF Portal
and type “Submit Medical Records” in the Search bar. Click “Choose Files,” and select your document(s).
Upload your file(s). It must be JPG, PNG, TIF or PDF format.
Please allow two business days for a copy of your health records. In compliance with privacy regulations, health records can only be given to students. Contact Phyllis Peterson at
ppeterson@stfrancis.edu
or
815-740-3864
regarding Health Records
Counseling Services
Counseling Services
The University of St. Francis encourages the establishment of lifestyle behaviors that promote healthy living patterns consistent with our Franciscan values of respect, service, integrity and compassion. College students experience major transitional challenges in their lives upon enrolling into university. These issues may include, but are not limited to:
adjustment to college life, anxiety, depression, self-esteem issues, difficulty in family and social relationships, life challenges and transitions, stress/time management, grief and loss, and more
.
Counseling services are provided free of charge to currently enrolled USF students. These services may be provided in person or via telehealth, as well as in an individual or group format depending on need and/or preference.
Counseling Center staff members are also available to provide consultation services, psycho-educational classroom presentations, and crisis management training workshops upon request throughout the academic year. All services offered by USF Mental Health Counselors are confidential, and release of confidential information may only be made with the written consent of the student.
Considering Counseling?
The following information is provided to help you gain a better understanding of what to expect and what not to expect when you decide to make the courageous decision to give counseling a try.
It only works if you want to be here!
At times, students referred to our office feel as if they have been forced to come to counseling by parents or other concerned parties and are “unwilling participants.” Although we believe counseling can help
anyone
, you cannot grow or heal if you do not come in on your own accord. If you feel coerced into attending counseling, express your discomfort to your counselor and we can talk about it—please do not hold in your reluctance!
Counseling will not fix you.
YOU
will fix you.
Our job is to help you help yourself. The goal of counseling is to empower you with ways to deal with life issues, learn about triggers, unhelpful patterns, and build resiliency, so you can thrive rather than survive—and become your best you.
It’s not always rainbows and sunshine.
It’s likely you will feel much better after meeting with a counselor, but the journey requires you to be brave and fearless. Depending on what brought you in to counseling, it may be important to recall memories and experiences or change a behavioral style which can be trying, upsetting, even overwhelming. Being in counseling helps you feel better, but it’s beneficial to know that the journey can sometimes be bumpy. If you stick with and embrace the process, it’s likely you will be amazed with the end results!
Unrealistic expectations are unrealistic!
Change does not happen overnight. Nor does the development of insight or replacing old behaviors with new ones. It takes time and collaboration with your counselor to develop and work towards practical and realistic goals that are specific to your needs. As time progresses, you can review these targeted goals and redefine them if necessary.
It is (and is not) like talking to a friend.
Like a friend or family member, a counselor is a friendly, caring, interested person to talk to when you are experiencing life’s difficulties.
Unlike
a friend or family member, your counselor has been extensively trained to listen not only with the intent to understand and provide empathic support, but also with the goal to identify, explore, and clarify the experiences that negatively affect your wellbeing. Active listening and follow up questions assist your counselor in applying appropriate theory and techniques specific to your needs and goals. In addition, your counselor’s clinical objectivity, allows you to receive a balanced, unbiased frame of reference— something that often is blurred in other relationships.
Being comfortable with your counselor is REALLY important.
It takes time to get to know and trust your counselor, but sometimes personality differences, lack of connection
,
or other factors may be an indication of a “mismatch.” If this happens, it may be difficult for you to feel comfortable talking about personal issues and to feel safe letting go of fears or trying out new behaviors. If you don’t feel comfortable, it’s perfectly fine to request a different counselor. You will
NOT
be hurting your counselor’s feelings—we want the best for you and realize we cannot be everyone’s “cup of java.” We have a variety of counselors with unique styles available to meet with you and assist you in your positive growth and development.
Groups & Workshops
DBT Skills Group
Grief/Loss Group
Students of Color Group
Coping with COVID group
Mindfulness Workshop
Masculinity Workshop
Healthy Relationships
Test Anxiety Workshop
Additional Resources
The National Helpline:
822-662-HELP (4357)
The National Suicide Prevention Lifeline:
800- 273-TALK (8255)
Crisis Textline: Text “ITSOK” to 74174
Emergency & Hospital Policies
Emergency & Hospital Policies
At times during the academic year individuals may need emergency services. These resources will help in times of need. Remember for immediate emergency care, dial 9-1-1. Both
Ascension Saint Joseph –
Joliet
and
Silver Cross Hospital
are accredited trauma centers and the closest 24-hour emergency service.
For Medical Emergencies:
St. Joseph Medical Center
333 Madison St., Joliet, IL 60435
Phone:
815-725-7133
Ambulance: Call 9-1-1
Silver Cross Hospital
1900 Silver Cross Blvd., New Lenox, IL 60451
Phone:
815-300-1100
Ambulance: Call 9-1-1
For Mental Health Emergencies:
Ascension Saint Joseph – Behavioral Health Joliet
Phone:
815-741-7530
Silver Oaks Behavioral Hospital
Phone:
844-580-5000
Illinois Poison Center
Phone:
800-942-5969
The University of St. Francis has specific policies regard returning to campus following a hospitalization. This is for the safety of the individual and the campus. Returning to campus following a mental health or medical evaluation or hospitalization off-campus is contingent upon the mental health/medical condition being sufficiently resolved or managed successfully.
While off-campus, students are expected to seek necessary or appropriate medical attention and to document the steps taken and progress made toward resolving or managing the mental health/medical condition. Students returning to campus will be required to provide written documentation that verifies they are ready to return to a rigorous academic environment and describe treatment and/or discharge plans signed by the medical clinician who provided services to the student. Decisions about returning to campus are made by the Dean of Students.
At any time, the Dean of Students may contact parents/family of the student and any appropriate university officials about the student’s status. If a student withdraws or takes a leave of absence from the University of St. Francis, the student must comply with these requirements before resuming enrollment.
For more details, see the student Code of Conduct here.
Student Insurance
The University of St. Francis promotes student wellness and, to the extent possible, prevention of sickness and injury while students are here at the university. We want to ensure students receive the medical care and treatment they need, and moreover, have the ability to pay for these services.
USF requires all full-time (12 credit hours or more) undergraduate students and athletes have health insurance coverage.
The University of St. Francis uses a highly regarded health insurance company to provide student health insurance coverage, and the cost of this plan is automatically added to your tuition statement. It
is being provided at a very reasonable cost, with rates comparable or less expensive than what most employers offer.
If you have comparable coverage and/or prefer to use your own insurance, you must complete a health insurance waiver process in the online portal. Completion of the waiver process will eliminate the insurance cost from your tuition statement.
The online waiver MUST be completed by September 1, or you WILL be charged for USF’s student health insurance.
Simply submitting an insurance card to the Wellness Center or the Athletic Trainer does not constitute completion of the waiver process.
The current cost for insurance can be found here, under “Student Fees.”
Half of the premium is paid in the fall, and the other half is paid in the spring.
INTERNATIONAL STUDENT INSURANCE
Like domestic students, all international students are required to have health insurance. It is very important for all international students to have health insurance because health care in the United States can be very expensive. American citizens and international visitors are required to pay medical costs by themselves unless they have health insurance. Insurance provides protection against high costs and gives you access to health care in the United States.
All USF students are automatically enrolled in
USF’s insurance plan
unless proof of private coverage that is accepted by USF is provided.
————————————–
STUDENT INSURANCE FAQs
Is the parent’s plan an HMO or PPO?
Health insurance under an HMO or PPO program often limits benefits for out of network medical treatment. Please verify with your health plan provider what is covered while your student is away at school. Benefits may be limited!
Is this plan ACA Compliant?
Yes, this plan is compliant with the Affordable Care Act. We do not deny coverage for pre-existing conditions and there are no monetary limits in coverage.
What if I find a cheaper plan through the healthcare.gov exchange?
If you find a plan that comes to less than $100 per month for the student, then, yes, it might be a good idea to use the exchange. However, we feel our plan is a quality one for a very reasonable cost in today’s health care market.
Can I keep the student on a parent’s plan?
Yes, you can. Most plans, thanks to the Affordable Care Act, allows parents to keep children on their plans until they reach the age of 26. However, if placing a child on the student insurance plan allows the parent to move from a family plan to a single or a single plus 1 plan, the savings might be more than the per-year rate that you would pay.
Why do athletes pay more?
Athletes are at a greater risk for injury. We have supplemental insurance for athletes when out of pocket expenses exist. Athletes are 100% covered for all injuries that occur in games or at practices. No money comes out of pocket for any athlete that is injured under these conditions. Because of this, even athletes who waive the student health insurance still pay a $400 administrative fee to help defer the cost of the intercollegiate sports coverage.
Is there any other additional coverage you provide?
Yes, all full-time undergraduate students are covered for any injury that may occur while on campus grounds or at a university event. It is a blanket accidental coverage plan that the university provides each student. Non-athletic injuries are covered up to $15,000, and athletic injuries are covered up to $5,000 before the intercollegiate sports coverage covers the difference. Athletes who are injured and on a parent’s plan have the parent’s plan as the primary insurance with the accidental coverage paying the difference.
How does the student apply?
Coverage is automatically billed to full time undergraduate students and is included on the tuition billing statement unless you submit insurance waiver information online at
myusf.stfrancis.edu/portal/secure/go/STUDENT_HEALTH_INSURANCE_WAIVER1
How does the student get his ID card?
The student can access their printable ID card by going to the following website:
wellfleetstudent.com.
Follow the prompts after entering the University of St. Francis as the school name
IN ENGLISH
Centro de Orientación y Bienestar
Nos importa lo que aprende; también nos preocupamos por usted,
por su bienestar y por su vida fuera de clase.
Sedes y horarios
Contacte con Orientación
Contacte con el Centro de Bienestar
SERVICIOS DE ORIENTACIÓN
Donovan Hall C310
Lunes a viernes, de 8 a.m. a 5 p.m.
CENTRO DE BIENESTAR
Tower Hall S213
De lunes a jueves, de 8:30 a.m.-4:30 p.m.
Utilice nuestra
Sala de Madres
en el Centro de Bienestar en cualquier momento. Si la puerta está cerrada, llame a Protección y Seguridad al
815-740-3200
para obtener acceso.
Para obtener asistencia confidencial y GRATUITA, llame al
800-236-3231
o envíe un correo electrónico a
eap@aah.org
. Se pueden concertar las citas por teléfono, video o en persona. Si lo desea, puede concertar una cita fuera del horario de atención al público.
En caso de emergencia psicológica o emocional inmediata, llame al
800-236-3231.
En caso de emergencia por daño físico o amenaza, póngase en contacto con Protección y Seguridad de la USF al
815-740-3200.
Si sufre una emergencia potencialmente mortal, llame al 911 o acuda al hospital más cercano.
Para ponerse en contacto con el Centro de Bienestar, llame al
815-740-3864
o visite la oficina, donde una enfermera titulada presta servicios médicos básicos a los alumnos y los deriva a otros proveedores/agencias de atención sanitaria cuando es necesario.
Si sufre una emergencia potencialmente mortal, llame al 911 o acuda al hospital más cercano.
Centro de Bienestar
Servicios de orientación
Políticas hospitalarias y de emergencia
Centro de Bienestar
Wellness Center
Póngase en contacto con el Centro de Bienestar en el
815-740-3399
si tiene preocupaciones sobre enfermedades y lesiones, o preguntas sobre el seguro estudiantil y los registros médicos.
Physicians Immediate Care
800 N. Larkin Ave., Joliet, IL 60435
Phone:
815-741-4300
Duly Health and Care – Joliet Immediate Care
2100 Glenwood Ave., Joliet, IL 60435
Phone:
888-693-6437
Emediate Cure
1508 Essington Rd., Unit 5, Joliet, IL 60435
Phone:
815-733-5952
Qué hacer en caso de enfermedad o lesión?
Alumnos deportistas, haga clic aquí.
Haga clic aquí
para obtener más información sobre el regreso al campus tras una evaluación médica o de salud mental u hospitalización. El seguro contra accidentes de la USF está disponible para los alumnos de Joliet que residen en el campus, los que viajan al extranjero y los alumnos deportistas matriculados en 12 horas de crédito o más. (Exclusiones: alumnos en línea, alumnos de postgrado y alumnos a tiempo parcial.) Si desea más información o concertar una cita, llame a
815-740-3399
.
Registros sanitarios
Formulario de historial médico/examen físico del alumno
Lista de comprobación de los requisitos sanitarios de los alumnos
Formulario de autorización HIPPA de la USF
Cómo presentar historiales médicos
¡Le facilitamos el envío de su historial médico! Puede utilizar la aplicación de escáner de la cámara del teléfono o su propio escáner. Estos son los pasos para presentar su historial:
Haga una foto de los documentos y guárdela; asegúrese de que la imagen sea nítida.
Acceda al portal
MyUSF
y escriba “Enviar historial médico’ en la barra de búsqueda. Haga clic en “Elegir archivos” y seleccione sus documentos.
Cargue sus archivos. Deben estar en formato JPG, PNG, TIFF o PDF.
Llame al Centro de Bienestar al
815-740-3399
si tiene dificultades para cargar u obtener su historial médico.
Espere dos días laborables para recibir una copia de su historial médico. En cumplimiento de la normativa sobre privacidad, los historiales médicos sólo pueden entregarse a los alumnos. Póngase en contacto con Phyllis Peterson en
ppeterson@stfrancis.edu
o llame al
815 740-3864
en relación con los historiales médicos.
Servicios de orientación
Servicios de orientación
La Universidad de St. Francis fomenta el establecimiento de comportamientos de estilo de vida que promueven patrones de vida saludables consistentes con nuestros valores franciscanos de respeto, servicio, integridad y compasión. Los alumnos universitarios experimentan importantes retos de transición en sus vidas al matricularse en la universidad. Estas cuestiones pueden incluir, entre otras, las siguientes:
adaptación a la vida universitaria, ansiedad, depresión, problemas de autoestima, dificultades en las relaciones familiares y sociales, retos y transiciones vitales, gestión del estrés/tiempo, trastornos alimentarios, duelo y pérdida, y mucho más
.
Los servicios de asesoramiento son gratuitos para los alumnos de la USF actualmente matriculados. Se pueden prestar estos servicios en persona o a través de la telesalud, así como en formato individual o de grupo, en función de las necesidades o preferencias.
Los miembros del personal del Centro de Asesoramiento también están disponibles para proporcionar servicios de consulta, presentaciones psicoeducativas en el aula y talleres de formación sobre gestión de crisis, previa solicitud, durante todo el año académico. Todos los servicios ofrecidos por los orientadores de salud mental de la USF son confidenciales, y la divulgación de información confidencial sólo puede hacerse con el consentimiento por escrito del alumno.
¿Considera la posibilidad de recibir orientación?
La siguiente información le ayudará a comprender mejor qué puede esperar y qué no cuando decida tomar la valiente decisión de probar la orientación.
¡Sólo funciona si quiere estar aquí!
A veces, los alumnos remitidos a nuestra oficina se sienten como si hubieran sido obligados a venir a orientación por los padres u otras partes interesadas y son “participantes involuntarios”. Aunque creemos que la orientación puede ayudar a
cualquier persona
, no puede crecer ni curarse si no acude por su propia voluntad. Si se siente coaccionado para asistir a la orientación, exprese su malestar a su orientador y podremos hablar de ello; ¡no reprima su reticencia!
La orientación no le arreglará.
USTED
saldrá adelante.
Nuestro trabajo es ayudarle a ayudarse a usted mismo. El objetivo del asesoramiento es capacitarle para afrontar los problemas de la vida, aprender sobre los desencadenantes, los patrones inútiles y desarrollar la resiliencia, para que pueda prosperar en lugar de sobrevivir y convertirse en la mejor versión de usted mismo.
No siempre hay arco iris y sol.
Es probable que se sienta mucho mejor después de reunirse con un consejero, pero el viaje requiere que sea valiente y no tenga miedo. Dependiendo de lo que le haya llevado a acudir a orientación, puede ser importante rememorar recuerdos y experiencias o cambiar un estilo de comportamiento que puede resultarle difícil, molesto e incluso abrumador. Estar en orientación le ayuda a sentirse mejor, pero es beneficioso saber que el camino a veces puede ser accidentado. ¡Si sigue y acepta el proceso, es probable que le sorprenda el resultado final!
¡Las expectativas poco realistas no son realistas!
El cambio no se produce de la noche a la mañana. Tampoco el desarrollo de la perspicacia o la sustitución de viejos comportamientos por otros nuevos. Se necesita tiempo y colaboración con su orientador para desarrollar y trabajar hacia objetivos prácticos y realistas que sean específicos para sus necesidades. A medida que pase el tiempo, puede revisar estos objetivos y redefinirlos si es necesario.
Es (y no es) como hablar con un amigo.
Al igual que un amigo o un familiar, un orientador es una persona amable, atenta e interesada con la que puede hablar cuando se atraviesan dificultades en la vida.
A diferencia de
un amigo o un miembro de la familia, su orientador ha sido ampliamente entrenado para escuchar no sólo con la intención de comprender y proporcionar apoyo empático, sino también con el objetivo de identificar, explorar y aclarar las experiencias que afectan negativamente su bienestar. La escucha activa y las preguntas de seguimiento ayudan a su orientador a aplicar la teoría y las técnicas adecuadas y específicas a sus necesidades y objetivos. Además, la objetividad clínica de su asesor le permite recibir un marco de referencia equilibrado e imparcial, algo que a menudo queda desdibujado en otras relaciones.
Sentirse cómodo con su orientador es REALMENTE importante.
Lleva tiempo llegar a conocer a su orientador y confiar en él, pero a veces las diferencias de personalidad, la falta de conexión u otros factores pueden ser indicios de un “desajuste”. Si esto ocurre, puede resultarle difícil sentirse cómodo hablando de temas personales y sentirse seguro para desprenderse de sus miedos o probar nuevos comportamientos. Si no se siente cómodo, no hay ningún problema en que solicite otro orientador.
NO
estará hiriendo los sentimientos de su orientador; queremos lo mejor para usted y somos conscientes de que no podemos ser del gusto de todos. Tenemos una variedad de orientadores con estilos únicos disponibles para reunirse con usted y ayudarle en su crecimiento y desarrollo positivo.
Grupos y talleres
Grupo de habilidades DBT
Grupo de duelo y pérdida
Grupo de alumnos de color
Grupo hacer frente al COVID
Taller de atención plena
Taller de masculinidad
Relaciones sanas
Taller sobre ansiedad ante los exámenes
Recursos adicionales
La Línea Nacional de Ayuda:
822-662-HELP (4357)
Línea Nacional de Prevención del Suicidio:
800- 273-TALK (8255)
Línea de texto para crisis: Envíe “ITSOK” al 74174
Políticas hospitalarias y de emergencia
Emergency & Hospital Policies
En ocasiones, durante el año académico, las personas pueden necesitar servicios de emergencia. Estos recursos ayudarán en momentos de necesidad. Recuerde para atención de emergencia inmediata, marque el 9-1-1. Tanto Ascension Saint Joseph – Joliet como Silver Cross Hospital son centros de trauma acreditados y el servicio de emergencia las 24 horas más cercano.
Para Emergencias Médicas:
Ascension Saint Joseph – Joliet
333 Madison St., Joliet, IL 60435
Phone:
815-725-7133
Ambulance: Call 9-1-1
Silver Cross Hospital
1900 Silver Cross Blvd., New Lenox, IL 60451
Phone:
815-300-1100
Ambulance: Call 9-1-1
Para emergencias de salud mental:
Ascension Saint Joseph – Behavioral Health Joliet
Phone:
815-741-7530
Silver Oaks Behavioral Hospital
Phone:
844-580-5000
Illinois Poison Center
Phone:
800-942-5969
La Universidad de St. Francis tiene políticas específicas con respecto al regreso al campus después de una hospitalización. Esto es por la seguridad del individuo y del campus. El regreso al campus después de una evaluación médica o de salud mental u hospitalización fuera del campus depende de que la condición médica o de salud mental se resuelva suficientemente o se maneje con éxito.
Mientras estén fuera del campus, se espera que los estudiantes busquen la atención médica necesaria o adecuada y documenten los pasos tomados y el progreso realizado para resolver o controlar la condición médica o de salud mental. Los estudiantes que regresen al campus deberán proporcionar documentación escrita que verifique que están listos para regresar a un entorno académico riguroso y describir los planes de tratamiento y/o alta firmados por el médico que brindó los servicios al estudiante. Las decisiones sobre el regreso al campus las toma el Decano de Estudiantes.
En cualquier momento, el Decano de Estudiantes puede comunicarse con los padres/familiares del estudiante y con cualquier funcionario universitario apropiado sobre el estado del estudiante. Si un estudiante se da de baja o toma una licencia de la Universidad de St. Francis, el estudiante debe cumplir con estos requisitos antes de reanudar la inscripción.
Para obtener más detalles, consulte el Código de conducta estudiantil aquí.
Counseling & Wellness Center
We care about what you learn... we also care about you,
your well-being, and your life outside of class.
EN ESPAÑOL
Locations & Hours
Contact Counseling
Contact Wellness Center
COUNSELING SERVICES
Donovan Hall C310
Monday-Friday, 8 a.m.-5 p.m
WELLNESS CENTER
Tower Hall S213
Monday-Thursday, 8:30 a.m.-4:30 p.m.
Use our
Mother’s Room
in the Wellness Center at any time. If door is locked, call Safety & Security at
815-740-3200
for access.
For confidential, FREE assistance, call
800-236-3231
or email
eap@aah.org
. Appointments are available by phone, video or in-person. After-hour appointments available upon request.
In the event of immediate psychological or emotional emergency, call
800-236-3231.
In the case of a physical harm or threat emergency, contact USF Safety & Security at
815-740-3200.
If you are experiencing a life-threatening emergency, call 911 or go to nearest hospital.
To contact the Wellness Center, call
815-740-3864
or visit the office, where a registered nurse provides basic medical services for students and makes referrals to other health care providers/agencies when necessary.
If you are experiencing a life-threatening emergency, call 911 or go to nearest hospital.
Wellness Center
Counseling Services
Emergency & Hospital Policies
Student Insurance
Wellness Center
Wellness Center
In USF’s Wellness Center, a registered nurse provides basic medical services for students and makes referrals to other health care providers/agencies when necessary. Visit the center in Tower Hall to see the nurse. When the Wellness Center is closed, you can go to a local quick care facility:
Physicians Immediate Care
800 N. Larkin Ave., Joliet, IL 60435
Phone:
815-741-4300
Duly Health and Care – Joliet Immediate Care
2100 Glenwood Ave., Joliet, IL 60435
Phone:
888-693-6437
Emediate Cure
1508 Essington Rd., Unit 5, Joliet, IL 60435
Phone:
815-733-5952
What To Do in the Event of Illness or Injury
Student athletes, click here.
Students returning to campus following a mental health or medical evaluation/hospitalization, click here
.
USF Accidental Insurance is available for Joliet on-campus, commuter and international students and student athletes registered for 12 or more credit hours. (Exclusions: online students, graduate students and part-time students.) For additional information or to schedule an appointment call
815-740-3399
.
Forms & Requirements
Click here to download the Student Health History/Physical Exam form.
Both commuters and residents must complete ALL of the following, per student health services requirements:
Profile Form/Health History
Tetanus/Diphtheria/Pertussis (within last ten years). International students require 3 doses.
MMR (2 doses) of Measles, Mumps and Rubella
Meningitis (1 dose after 16 years of age)
Submit Health Records
We make it easy to submit your medical health records! You can either use your phone’s camera scanner application or your own scanner. Here are the steps to submit your records:
Take a picture of the document(s) and save it—please make sure the image is clear.
Log in to the
MyUSF Portal
and type “Submit Medical Records” in the Search bar. Click “Choose Files,” and select your document(s).
Upload your file(s). It must be JPG, PNG, TIF or PDF format.
Please allow two business days for a copy of your health records. In compliance with privacy regulations, health records can only be given to students. Contact Phyllis Peterson at
ppeterson@stfrancis.edu
or
815-740-3864
regarding Health Records
Counseling Services
Counseling Services
The University of St. Francis encourages the establishment of lifestyle behaviors that promote healthy living patterns consistent with our Franciscan values of respect, service, integrity and compassion. College students experience major transitional challenges in their lives upon enrolling into university. These issues may include, but are not limited to:
adjustment to college life, anxiety, depression, self-esteem issues, difficulty in family and social relationships, life challenges and transitions, stress/time management, grief and loss, and more
.
Counseling services are provided free of charge to currently enrolled USF students. These services may be provided in person or via telehealth, as well as in an individual or group format depending on need and/or preference.
Counseling Center staff members are also available to provide consultation services, psycho-educational classroom presentations, and crisis management training workshops upon request throughout the academic year. All services offered by USF Mental Health Counselors are confidential, and release of confidential information may only be made with the written consent of the student.
Considering Counseling?
The following information is provided to help you gain a better understanding of what to expect and what not to expect when you decide to make the courageous decision to give counseling a try.
It only works if you want to be here!
At times, students referred to our office feel as if they have been forced to come to counseling by parents or other concerned parties and are “unwilling participants.” Although we believe counseling can help
anyone
, you cannot grow or heal if you do not come in on your own accord. If you feel coerced into attending counseling, express your discomfort to your counselor and we can talk about it—please do not hold in your reluctance!
Counseling will not fix you.
YOU
will fix you.
Our job is to help you help yourself. The goal of counseling is to empower you with ways to deal with life issues, learn about triggers, unhelpful patterns, and build resiliency, so you can thrive rather than survive—and become your best you.
It’s not always rainbows and sunshine.
It’s likely you will feel much better after meeting with a counselor, but the journey requires you to be brave and fearless. Depending on what brought you in to counseling, it may be important to recall memories and experiences or change a behavioral style which can be trying, upsetting, even overwhelming. Being in counseling helps you feel better, but it’s beneficial to know that the journey can sometimes be bumpy. If you stick with and embrace the process, it’s likely you will be amazed with the end results!
Unrealistic expectations are unrealistic!
Change does not happen overnight. Nor does the development of insight or replacing old behaviors with new ones. It takes time and collaboration with your counselor to develop and work towards practical and realistic goals that are specific to your needs. As time progresses, you can review these targeted goals and redefine them if necessary.
It is (and is not) like talking to a friend.
Like a friend or family member, a counselor is a friendly, caring, interested person to talk to when you are experiencing life’s difficulties.
Unlike
a friend or family member, your counselor has been extensively trained to listen not only with the intent to understand and provide empathic support, but also with the goal to identify, explore, and clarify the experiences that negatively affect your wellbeing. Active listening and follow up questions assist your counselor in applying appropriate theory and techniques specific to your needs and goals. In addition, your counselor’s clinical objectivity, allows you to receive a balanced, unbiased frame of reference— something that often is blurred in other relationships.
Being comfortable with your counselor is REALLY important.
It takes time to get to know and trust your counselor, but sometimes personality differences, lack of connection
,
or other factors may be an indication of a “mismatch.” If this happens, it may be difficult for you to feel comfortable talking about personal issues and to feel safe letting go of fears or trying out new behaviors. If you don’t feel comfortable, it’s perfectly fine to request a different counselor. You will
NOT
be hurting your counselor’s feelings—we want the best for you and realize we cannot be everyone’s “cup of java.” We have a variety of counselors with unique styles available to meet with you and assist you in your positive growth and development.
Groups & Workshops
DBT Skills Group
Grief/Loss Group
Students of Color Group
Coping with COVID group
Mindfulness Workshop
Masculinity Workshop
Healthy Relationships
Test Anxiety Workshop
Additional Resources
The National Helpline:
822-662-HELP (4357)
The National Suicide Prevention Lifeline:
800- 273-TALK (8255)
Crisis Textline: Text “ITSOK” to 74174
Emergency & Hospital Policies
Emergency & Hospital Policies
At times during the academic year individuals may need emergency services. These resources will help in times of need. Remember for immediate emergency care, dial 9-1-1. Both
Ascension Saint Joseph –
Joliet
and
Silver Cross Hospital
are accredited trauma centers and the closest 24-hour emergency service.
For Medical Emergencies:
St. Joseph Medical Center
333 Madison St., Joliet, IL 60435
Phone:
815-725-7133
Ambulance: Call 9-1-1
Silver Cross Hospital
1900 Silver Cross Blvd., New Lenox, IL 60451
Phone:
815-300-1100
Ambulance: Call 9-1-1
For Mental Health Emergencies:
Ascension Saint Joseph – Behavioral Health Joliet
Phone:
815-741-7530
Silver Oaks Behavioral Hospital
Phone:
844-580-5000
Illinois Poison Center
Phone:
800-942-5969
The University of St. Francis has specific policies regard returning to campus following a hospitalization. This is for the safety of the individual and the campus. Returning to campus following a mental health or medical evaluation or hospitalization off-campus is contingent upon the mental health/medical condition being sufficiently resolved or managed successfully.
While off-campus, students are expected to seek necessary or appropriate medical attention and to document the steps taken and progress made toward resolving or managing the mental health/medical condition. Students returning to campus will be required to provide written documentation that verifies they are ready to return to a rigorous academic environment and describe treatment and/or discharge plans signed by the medical clinician who provided services to the student. Decisions about returning to campus are made by the Dean of Students.
At any time, the Dean of Students may contact parents/family of the student and any appropriate university officials about the student’s status. If a student withdraws or takes a leave of absence from the University of St. Francis, the student must comply with these requirements before resuming enrollment.
For more details, see the student Code of Conduct here.
Student Insurance
The University of St. Francis promotes student wellness and, to the extent possible, prevention of sickness and injury while students are here at the university. We want to ensure students receive the medical care and treatment they need, and moreover, have the ability to pay for these services.
USF requires all full-time (12 credit hours or more) undergraduate students and athletes have health insurance coverage.
The University of St. Francis uses a highly regarded health insurance company to provide student health insurance coverage, and the cost of this plan is automatically added to your tuition statement. It
is being provided at a very reasonable cost, with rates comparable or less expensive than what most employers offer.
If you have comparable coverage and/or prefer to use your own insurance, you must complete a health insurance waiver process in the online portal. Completion of the waiver process will eliminate the insurance cost from your tuition statement.
The online waiver MUST be completed by September 1, or you WILL be charged for USF’s student health insurance.
Simply submitting an insurance card to the Wellness Center or the Athletic Trainer does not constitute completion of the waiver process.
The current cost for insurance can be found here, under “Student Fees.”
Half of the premium is paid in the fall, and the other half is paid in the spring.
INTERNATIONAL STUDENT INSURANCE
Like domestic students, all international students are required to have health insurance. It is very important for all international students to have health insurance because health care in the United States can be very expensive. American citizens and international visitors are required to pay medical costs by themselves unless they have health insurance. Insurance provides protection against high costs and gives you access to health care in the United States.
All USF students are automatically enrolled in
USF’s insurance plan
unless proof of private coverage that is accepted by USF is provided.
————————————–
STUDENT INSURANCE FAQs
Is the parent’s plan an HMO or PPO?
Health insurance under an HMO or PPO program often limits benefits for out of network medical treatment. Please verify with your health plan provider what is covered while your student is away at school. Benefits may be limited!
Is this plan ACA Compliant?
Yes, this plan is compliant with the Affordable Care Act. We do not deny coverage for pre-existing conditions and there are no monetary limits in coverage.
What if I find a cheaper plan through the healthcare.gov exchange?
If you find a plan that comes to less than $100 per month for the student, then, yes, it might be a good idea to use the exchange. However, we feel our plan is a quality one for a very reasonable cost in today’s health care market.
Can I keep the student on a parent’s plan?
Yes, you can. Most plans, thanks to the Affordable Care Act, allows parents to keep children on their plans until they reach the age of 26. However, if placing a child on the student insurance plan allows the parent to move from a family plan to a single or a single plus 1 plan, the savings might be more than the per-year rate that you would pay.
Why do athletes pay more?
Athletes are at a greater risk for injury. We have supplemental insurance for athletes when out of pocket expenses exist. Athletes are 100% covered for all injuries that occur in games or at practices. No money comes out of pocket for any athlete that is injured under these conditions. Because of this, even athletes who waive the student health insurance still pay a $400 administrative fee to help defer the cost of the intercollegiate sports coverage.
Is there any other additional coverage you provide?
Yes, all full-time undergraduate students are covered for any injury that may occur while on campus grounds or at a university event. It is a blanket accidental coverage plan that the university provides each student. Non-athletic injuries are covered up to $15,000, and athletic injuries are covered up to $5,000 before the intercollegiate sports coverage covers the difference. Athletes who are injured and on a parent’s plan have the parent’s plan as the primary insurance with the accidental coverage paying the difference.
How does the student apply?
Coverage is automatically billed to full time undergraduate students and is included on the tuition billing statement unless you submit insurance waiver information online at
myusf.stfrancis.edu/portal/secure/go/STUDENT_HEALTH_INSURANCE_WAIVER1
How does the student get his ID card?
The student can access their printable ID card by going to the following website:
wellfleetstudent.com.
Follow the prompts after entering the University of St. Francis as the school name
IN ENGLISH
Centro de Orientación y Bienestar
Nos importa lo que aprende; también nos preocupamos por usted,
por su bienestar y por su vida fuera de clase.
Sedes y horarios
Contacte con Orientación
Contacte con el Centro de Bienestar
SERVICIOS DE ORIENTACIÓN
Donovan Hall C310
Lunes a viernes, de 8 a.m. a 5 p.m.
CENTRO DE BIENESTAR
Tower Hall S213
De lunes a jueves, de 8:30 a.m.-4:30 p.m.
Utilice nuestra
Sala de Madres
en el Centro de Bienestar en cualquier momento. Si la puerta está cerrada, llame a Protección y Seguridad al
815-740-3200
para obtener acceso.
Para obtener asistencia confidencial y GRATUITA, llame al
800-236-3231
o envíe un correo electrónico a
eap@aah.org
. Se pueden concertar las citas por teléfono, video o en persona. Si lo desea, puede concertar una cita fuera del horario de atención al público.
En caso de emergencia psicológica o emocional inmediata, llame al
800-236-3231.
En caso de emergencia por daño físico o amenaza, póngase en contacto con Protección y Seguridad de la USF al
815-740-3200.
Si sufre una emergencia potencialmente mortal, llame al 911 o acuda al hospital más cercano.
Para ponerse en contacto con el Centro de Bienestar, llame al
815-740-3864
o visite la oficina, donde una enfermera titulada presta servicios médicos básicos a los alumnos y los deriva a otros proveedores/agencias de atención sanitaria cuando es necesario.
Si sufre una emergencia potencialmente mortal, llame al 911 o acuda al hospital más cercano.
Centro de Bienestar
Servicios de orientación
Políticas hospitalarias y de emergencia
Centro de Bienestar
Wellness Center
Póngase en contacto con el Centro de Bienestar en el
815-740-3399
si tiene preocupaciones sobre enfermedades y lesiones, o preguntas sobre el seguro estudiantil y los registros médicos.
Physicians Immediate Care
800 N. Larkin Ave., Joliet, IL 60435
Phone:
815-741-4300
Duly Health and Care – Joliet Immediate Care
2100 Glenwood Ave., Joliet, IL 60435
Phone:
888-693-6437
Emediate Cure
1508 Essington Rd., Unit 5, Joliet, IL 60435
Phone:
815-733-5952
Qué hacer en caso de enfermedad o lesión?
Alumnos deportistas, haga clic aquí.
Haga clic aquí
para obtener más información sobre el regreso al campus tras una evaluación médica o de salud mental u hospitalización. El seguro contra accidentes de la USF está disponible para los alumnos de Joliet que residen en el campus, los que viajan al extranjero y los alumnos deportistas matriculados en 12 horas de crédito o más. (Exclusiones: alumnos en línea, alumnos de postgrado y alumnos a tiempo parcial.) Si desea más información o concertar una cita, llame a
815-740-3399
.
Registros sanitarios
Formulario de historial médico/examen físico del alumno
Lista de comprobación de los requisitos sanitarios de los alumnos
Formulario de autorización HIPPA de la USF
Cómo presentar historiales médicos
¡Le facilitamos el envío de su historial médico! Puede utilizar la aplicación de escáner de la cámara del teléfono o su propio escáner. Estos son los pasos para presentar su historial:
Haga una foto de los documentos y guárdela; asegúrese de que la imagen sea nítida.
Acceda al portal
MyUSF
y escriba “Enviar historial médico’ en la barra de búsqueda. Haga clic en “Elegir archivos” y seleccione sus documentos.
Cargue sus archivos. Deben estar en formato JPG, PNG, TIFF o PDF.
Llame al Centro de Bienestar al
815-740-3399
si tiene dificultades para cargar u obtener su historial médico.
Espere dos días laborables para recibir una copia de su historial médico. En cumplimiento de la normativa sobre privacidad, los historiales médicos sólo pueden entregarse a los alumnos. Póngase en contacto con Phyllis Peterson en
ppeterson@stfrancis.edu
o llame al
815 740-3864
en relación con los historiales médicos.
Servicios de orientación
Servicios de orientación
La Universidad de St. Francis fomenta el establecimiento de comportamientos de estilo de vida que promueven patrones de vida saludables consistentes con nuestros valores franciscanos de respeto, servicio, integridad y compasión. Los alumnos universitarios experimentan importantes retos de transición en sus vidas al matricularse en la universidad. Estas cuestiones pueden incluir, entre otras, las siguientes:
adaptación a la vida universitaria, ansiedad, depresión, problemas de autoestima, dificultades en las relaciones familiares y sociales, retos y transiciones vitales, gestión del estrés/tiempo, trastornos alimentarios, duelo y pérdida, y mucho más
.
Los servicios de asesoramiento son gratuitos para los alumnos de la USF actualmente matriculados. Se pueden prestar estos servicios en persona o a través de la telesalud, así como en formato individual o de grupo, en función de las necesidades o preferencias.
Los miembros del personal del Centro de Asesoramiento también están disponibles para proporcionar servicios de consulta, presentaciones psicoeducativas en el aula y talleres de formación sobre gestión de crisis, previa solicitud, durante todo el año académico. Todos los servicios ofrecidos por los orientadores de salud mental de la USF son confidenciales, y la divulgación de información confidencial sólo puede hacerse con el consentimiento por escrito del alumno.
¿Considera la posibilidad de recibir orientación?
La siguiente información le ayudará a comprender mejor qué puede esperar y qué no cuando decida tomar la valiente decisión de probar la orientación.
¡Sólo funciona si quiere estar aquí!
A veces, los alumnos remitidos a nuestra oficina se sienten como si hubieran sido obligados a venir a orientación por los padres u otras partes interesadas y son “participantes involuntarios”. Aunque creemos que la orientación puede ayudar a
cualquier persona
, no puede crecer ni curarse si no acude por su propia voluntad. Si se siente coaccionado para asistir a la orientación, exprese su malestar a su orientador y podremos hablar de ello; ¡no reprima su reticencia!
La orientación no le arreglará.
USTED
saldrá adelante.
Nuestro trabajo es ayudarle a ayudarse a usted mismo. El objetivo del asesoramiento es capacitarle para afrontar los problemas de la vida, aprender sobre los desencadenantes, los patrones inútiles y desarrollar la resiliencia, para que pueda prosperar en lugar de sobrevivir y convertirse en la mejor versión de usted mismo.
No siempre hay arco iris y sol.
Es probable que se sienta mucho mejor después de reunirse con un consejero, pero el viaje requiere que sea valiente y no tenga miedo. Dependiendo de lo que le haya llevado a acudir a orientación, puede ser importante rememorar recuerdos y experiencias o cambiar un estilo de comportamiento que puede resultarle difícil, molesto e incluso abrumador. Estar en orientación le ayuda a sentirse mejor, pero es beneficioso saber que el camino a veces puede ser accidentado. ¡Si sigue y acepta el proceso, es probable que le sorprenda el resultado final!
¡Las expectativas poco realistas no son realistas!
El cambio no se produce de la noche a la mañana. Tampoco el desarrollo de la perspicacia o la sustitución de viejos comportamientos por otros nuevos. Se necesita tiempo y colaboración con su orientador para desarrollar y trabajar hacia objetivos prácticos y realistas que sean específicos para sus necesidades. A medida que pase el tiempo, puede revisar estos objetivos y redefinirlos si es necesario.
Es (y no es) como hablar con un amigo.
Al igual que un amigo o un familiar, un orientador es una persona amable, atenta e interesada con la que puede hablar cuando se atraviesan dificultades en la vida.
A diferencia de
un amigo o un miembro de la familia, su orientador ha sido ampliamente entrenado para escuchar no sólo con la intención de comprender y proporcionar apoyo empático, sino también con el objetivo de identificar, explorar y aclarar las experiencias que afectan negativamente su bienestar. La escucha activa y las preguntas de seguimiento ayudan a su orientador a aplicar la teoría y las técnicas adecuadas y específicas a sus necesidades y objetivos. Además, la objetividad clínica de su asesor le permite recibir un marco de referencia equilibrado e imparcial, algo que a menudo queda desdibujado en otras relaciones.
Sentirse cómodo con su orientador es REALMENTE importante.
Lleva tiempo llegar a conocer a su orientador y confiar en él, pero a veces las diferencias de personalidad, la falta de conexión u otros factores pueden ser indicios de un “desajuste”. Si esto ocurre, puede resultarle difícil sentirse cómodo hablando de temas personales y sentirse seguro para desprenderse de sus miedos o probar nuevos comportamientos. Si no se siente cómodo, no hay ningún problema en que solicite otro orientador.
NO
estará hiriendo los sentimientos de su orientador; queremos lo mejor para usted y somos conscientes de que no podemos ser del gusto de todos. Tenemos una variedad de orientadores con estilos únicos disponibles para reunirse con usted y ayudarle en su crecimiento y desarrollo positivo.
Grupos y talleres
Grupo de habilidades DBT
Grupo de duelo y pérdida
Grupo de alumnos de color
Grupo hacer frente al COVID
Taller de atención plena
Taller de masculinidad
Relaciones sanas
Taller sobre ansiedad ante los exámenes
Recursos adicionales
La Línea Nacional de Ayuda:
822-662-HELP (4357)
Línea Nacional de Prevención del Suicidio:
800- 273-TALK (8255)
Línea de texto para crisis: Envíe “ITSOK” al 74174
Políticas hospitalarias y de emergencia
Emergency & Hospital Policies
En ocasiones, durante el año académico, las personas pueden necesitar servicios de emergencia. Estos recursos ayudarán en momentos de necesidad. Recuerde para atención de emergencia inmediata, marque el 9-1-1. Tanto Ascension Saint Joseph – Joliet como Silver Cross Hospital son centros de trauma acreditados y el servicio de emergencia las 24 horas más cercano.
Para Emergencias Médicas:
Ascension Saint Joseph – Joliet
333 Madison St., Joliet, IL 60435
Phone:
815-725-7133
Ambulance: Call 9-1-1
Silver Cross Hospital
1900 Silver Cross Blvd., New Lenox, IL 60451
Phone:
815-300-1100
Ambulance: Call 9-1-1
Para emergencias de salud mental:
Ascension Saint Joseph – Behavioral Health Joliet
Phone:
815-741-7530
Silver Oaks Behavioral Hospital
Phone:
844-580-5000
Illinois Poison Center
Phone:
800-942-5969
La Universidad de St. Francis tiene políticas específicas con respecto al regreso al campus después de una hospitalización. Esto es por la seguridad del individuo y del campus. El regreso al campus después de una evaluación médica o de salud mental u hospitalización fuera del campus depende de que la condición médica o de salud mental se resuelva suficientemente o se maneje con éxito.
Mientras estén fuera del campus, se espera que los estudiantes busquen la atención médica necesaria o adecuada y documenten los pasos tomados y el progreso realizado para resolver o controlar la condición médica o de salud mental. Los estudiantes que regresen al campus deberán proporcionar documentación escrita que verifique que están listos para regresar a un entorno académico riguroso y describir los planes de tratamiento y/o alta firmados por el médico que brindó los servicios al estudiante. Las decisiones sobre el regreso al campus las toma el Decano de Estudiantes.
En cualquier momento, el Decano de Estudiantes puede comunicarse con los padres/familiares del estudiante y con cualquier funcionario universitario apropiado sobre el estado del estudiante. Si un estudiante se da de baja o toma una licencia de la Universidad de St. Francis, el estudiante debe cumplir con estos requisitos antes de reanudar la inscripción.
Para obtener más detalles, consulte el Código de conducta estudiantil aquí.