Contact us - University of Kent - University of Kent
Source: https://www.kent.ac.uk/contact-us
Archived: 2026-04-23 17:12
Contact us - University of Kent - University of Kent
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Contact us
Contact us
The University of Kent has its main campus and administration in Canterbury:
University of Kent,
Canterbury,
Kent,
England,
CT2 7NZ
T:
+44 (0)1227 764000
Key links and information
Emergency
Campus Security staff are on duty 24 hours per day, 365 days per year and can always be contacted at 01227 823300.
Nexus
One place for all your student questions.
Student Support and Wellbeing
We are committed to improving access to learning and provide a wide range of support.
Future students
Kent is a place for everyone, somewhere you can be yourself.
Accommodation
An unmissable part of your student experience.
Kent Students' Union Advice Service
Our Advice Service offers free, impartial and confidential advice and guidance on a range of issues you may confront while at university.
Current students
Find out more about updating your student record on KentVision, your exams, your KentOne student ID card, Online Module Registration or getting an official document.
Making a payment
We offer different payments methods to suit you.
A-Z of our key services
Please use the list below to locate contact information for various teams at University of Kent.
The Future Student team deals with all undergraduate and postgraduate applications to the university, for UK, EU and international students.
Information for prospective students about courses, applications and studying at Kent
.
Order or download a prospectus
study@kent.ac.uk
T:
+44 (0)1227 768896
We're here with you every step of the way to make sure you have a happy and safe time living on campus and are always looking to improve the
facilities and services available to you
.
How to pay accommodation fees
accomm@kent.ac.uk
T:
+44 (0)1227 766660
The
Kent alumni community
is a global network of more than 190,000 former students from 189 countries.
The
Student Record Administration Office
are able to provide alumni with official documents such as degree certificates and transcripts.
alumni@kent.ac.uk
Students can contact the appeals team via email at
appeals@kent.ac.uk
but we do not provide advice and guidance to students as our office is the one assessing the appeals cases.
We are unable to provide advice over the phone.
We direct students to Kent Union for advice and guidance. Please see our
extensive webpages
which provide all the necessary information.
We believe in bringing innovative and creative approaches to increasing industry productivity and growth through collaboration with businesses, charities, and public sector organisations locally, nationally and internationally.
Explore how we can work together.
businessrelationships@kent.ac.uk
T:
+44 (0)1227 827376
We provide the
advice, workshops and tools
to prepare Kent students and graduates for employment and further study.
careerhelp@kent.ac.uk
T:
+44 (0)1227 823299
Our fantastic location, range of accommodation and extensive facilities make us the
perfect choice for groups, conferences, events
and
holidays
.
conferences@kent.ac.uk
T:
+44 (0)1227 828000
The
Student Record Administration Office
can help you with:
Exam queries
Replacement ID card
Transcripts
T:
+44 (0)1227 827298
Our
School support teams
including Programme Admin, Research Programme Admin, Engagement Support and Student Experience teams can advise and help you with a number of queries. You can
contact
teams directly via email or phone.
Visit the current students homepage
The Estates Department provides a number of essential services to the University of Kent and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Contact Estates Customer Services
for all enquiries:
cscustomerservices@kent.ac.uk
T:
+44 (0)1227 816666
You can pay your Accommodation and Tuition Fees online
Student Accounts (formerly Income Office)
can help with any enquiries about paying your tuition and accommodation fees.
The team are available Monday-Friday 10.00-16.00 via telephone and email.
Virtual appointments
are available Monday-Friday, 10.00-15.00
T:
+44 (0)1227 824242
financialhardship@kent.ac.uk
Funding for American Students
Loans for Canadian Students
For information about
graduation
and supporting you through key milestones.
graduations@kent.ac.uk
T:
+44 (0)1227 824347
The
Student Immigration Compliance Team
is responsible for monitoring the University's compliance with UK immigration laws to ensure that we maintain our Student (previously known as Tier 4) sponsor status with the Home Office.
We are unable to provide advice over the phone. Please email us at
visacompliance@kent.ac.uk
. We aim to respond within 7-10 working days.
Our International Marketing and Recruitment team are here to support our applicants from outside the UK, whether you need advice on courses, information on how to apply or a query regarding your current application, feel free to get in touch and we can assist you.
Visit our International Student homepage
enquiries@study.kent.ac.uk
T:
+44 (0)1227 207636
We've got lots of online support and ways for you to get in touch with us.
Visit the Nexus self-service portal
View the IT support opening hours
helpdesk@kent.ac.uk
T:
+44 (0)1227 824888
For queries about working at Kent, applying for a job or for further information about current vacancies, please contact us by emailing
jobs@kent.ac.uk
New students getting started at Kent – including enrolment, registration and everything you need to know about Arrivals
Visit the new student homepage
T:
+44 (0)1227 827298
Nexus staff can help with any student query, signposting you in the right direction.
Please use the
Nexus self-service portal
or email
nexus@kent.ac.uk
T:
+44 (0)1227 827932
We're here to help with general queries and further information about our partner schools and colleges.
Email:
outreach@kent.ac.uk
Telephone:
+44 (0)1227 824149
Making a payment
Paying your tuition Fees
Paying your accommodations fees
T:
+44 (0)1227 824242
If you work in the media and would like to learn more about any aspect of Kent, including our world-leading research, or speak with any of our academic experts, our team will be happy to help.
Visit the Press Centre homepage
PressOffice@kent.ac.uk
T:
+44 (0)1227 823985
Visit the Research homepage
Research and Innovation Services Contacts
For support and advice on the Research Excellence Framework, public engagement with research, partnership opportunities, and maximising the reach and impact of research, contact
researchexcellence@kent.ac.uk
To connect you to the individual or team that can meet your needs, contact
ris@kent.ac.uk
Kent offers a comprehensive variety of
scholarships
to students who achieve outstanding academic merits from entry level and beyond in their undergraduate and postgraduate studies.
We also offer
scholarships
in sport and music that can help you to further develop your talent alongside your studies. Awarded on merit, by Kent Sport and our Music department, they are open to all students at Kent.
T:
+44 (0)1227 824822
The University takes the safety of its students very seriously. We train our staff to provide practical safety advice and support and we maintain excellent relationships with local police. Please use the links below to find out about the security facilities available and how the Campus Security department operates. The Campus Security
Service Level Statement
provides a comprehensive overview of the services offered.
Campus Security staff are on duty 24 hours per day, 365 days per year.
Campus Security are there to help you, so please help them.
Your information may prevent or solve a crime or incident.
Email us on
security@kent.ac.uk
Emergencies:
+44 (0)1227 823333
Non-emergencies:
+44 (0)1227 823300
The Student Support and Wellbeing team are committed to improving access to learning and provide a wide range of support. They have expert staff to support students with a Specific Learning Difficulty (SpLD) such as Dyslexia; discuss academic adjustments for people with temporary or permanent disabilities or chronic conditions; support autistic students, and offer support for anyone at Kent experiencing distress arising from psychological, emotional or mental health issues.
24x7 Support information
Canterbury campus
KentSSW@kent.ac.uk
T:
+44 (0)1227 823158
Medway campus
MedwaySSW@kent.ac.uk
T:
+44 (0)1634 888474
Our friendly staff are
happy to help
with all your library and IT queries
T: +44 (0)1227 824777
Transport and travel to, from and around campus
TransportTeam@kent.ac.uk
T:
+44 (0)1227 823609
Kent Union
are led by students, for students. Our mission is to promote your interests and priorities on campus, locally and globally, empowering you to lead through campaigns, lobbying and activism that you decide. We're here to help you academically and socially, and strive to be a students' union you can always turn to, whether you are doing great or just need a helping hand.
kentunion@kent.ac.uk
T:
+44 (0)1227 824200
SignLive BSL interpretation service
You can contact us in British Sign Language using
SignLive
Jump to content
Contact us
Contact us
The University of Kent has its main campus and administration in Canterbury:
University of Kent,
Canterbury,
Kent,
England,
CT2 7NZ
T:
+44 (0)1227 764000
Key links and information
Emergency
Campus Security staff are on duty 24 hours per day, 365 days per year and can always be contacted at 01227 823300.
Nexus
One place for all your student questions.
Student Support and Wellbeing
We are committed to improving access to learning and provide a wide range of support.
Future students
Kent is a place for everyone, somewhere you can be yourself.
Accommodation
An unmissable part of your student experience.
Kent Students' Union Advice Service
Our Advice Service offers free, impartial and confidential advice and guidance on a range of issues you may confront while at university.
Current students
Find out more about updating your student record on KentVision, your exams, your KentOne student ID card, Online Module Registration or getting an official document.
Making a payment
We offer different payments methods to suit you.
A-Z of our key services
Please use the list below to locate contact information for various teams at University of Kent.
The Future Student team deals with all undergraduate and postgraduate applications to the university, for UK, EU and international students.
Information for prospective students about courses, applications and studying at Kent
.
Order or download a prospectus
study@kent.ac.uk
T:
+44 (0)1227 768896
We're here with you every step of the way to make sure you have a happy and safe time living on campus and are always looking to improve the
facilities and services available to you
.
How to pay accommodation fees
accomm@kent.ac.uk
T:
+44 (0)1227 766660
The
Kent alumni community
is a global network of more than 190,000 former students from 189 countries.
The
Student Record Administration Office
are able to provide alumni with official documents such as degree certificates and transcripts.
alumni@kent.ac.uk
Students can contact the appeals team via email at
appeals@kent.ac.uk
but we do not provide advice and guidance to students as our office is the one assessing the appeals cases.
We are unable to provide advice over the phone.
We direct students to Kent Union for advice and guidance. Please see our
extensive webpages
which provide all the necessary information.
We believe in bringing innovative and creative approaches to increasing industry productivity and growth through collaboration with businesses, charities, and public sector organisations locally, nationally and internationally.
Explore how we can work together.
businessrelationships@kent.ac.uk
T:
+44 (0)1227 827376
We provide the
advice, workshops and tools
to prepare Kent students and graduates for employment and further study.
careerhelp@kent.ac.uk
T:
+44 (0)1227 823299
Our fantastic location, range of accommodation and extensive facilities make us the
perfect choice for groups, conferences, events
and
holidays
.
conferences@kent.ac.uk
T:
+44 (0)1227 828000
The
Student Record Administration Office
can help you with:
Exam queries
Replacement ID card
Transcripts
T:
+44 (0)1227 827298
Our
School support teams
including Programme Admin, Research Programme Admin, Engagement Support and Student Experience teams can advise and help you with a number of queries. You can
contact
teams directly via email or phone.
Visit the current students homepage
The Estates Department provides a number of essential services to the University of Kent and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Contact Estates Customer Services
for all enquiries:
cscustomerservices@kent.ac.uk
T:
+44 (0)1227 816666
You can pay your Accommodation and Tuition Fees online
Student Accounts (formerly Income Office)
can help with any enquiries about paying your tuition and accommodation fees.
The team are available Monday-Friday 10.00-16.00 via telephone and email.
Virtual appointments
are available Monday-Friday, 10.00-15.00
T:
+44 (0)1227 824242
financialhardship@kent.ac.uk
Funding for American Students
Loans for Canadian Students
For information about
graduation
and supporting you through key milestones.
graduations@kent.ac.uk
T:
+44 (0)1227 824347
The
Student Immigration Compliance Team
is responsible for monitoring the University's compliance with UK immigration laws to ensure that we maintain our Student (previously known as Tier 4) sponsor status with the Home Office.
We are unable to provide advice over the phone. Please email us at
visacompliance@kent.ac.uk
. We aim to respond within 7-10 working days.
Our International Marketing and Recruitment team are here to support our applicants from outside the UK, whether you need advice on courses, information on how to apply or a query regarding your current application, feel free to get in touch and we can assist you.
Visit our International Student homepage
enquiries@study.kent.ac.uk
T:
+44 (0)1227 207636
We've got lots of online support and ways for you to get in touch with us.
Visit the Nexus self-service portal
View the IT support opening hours
helpdesk@kent.ac.uk
T:
+44 (0)1227 824888
For queries about working at Kent, applying for a job or for further information about current vacancies, please contact us by emailing
jobs@kent.ac.uk
New students getting started at Kent – including enrolment, registration and everything you need to know about Arrivals
Visit the new student homepage
T:
+44 (0)1227 827298
Nexus staff can help with any student query, signposting you in the right direction.
Please use the
Nexus self-service portal
or email
nexus@kent.ac.uk
T:
+44 (0)1227 827932
We're here to help with general queries and further information about our partner schools and colleges.
Email:
outreach@kent.ac.uk
Telephone:
+44 (0)1227 824149
Making a payment
Paying your tuition Fees
Paying your accommodations fees
T:
+44 (0)1227 824242
If you work in the media and would like to learn more about any aspect of Kent, including our world-leading research, or speak with any of our academic experts, our team will be happy to help.
Visit the Press Centre homepage
PressOffice@kent.ac.uk
T:
+44 (0)1227 823985
Visit the Research homepage
Research and Innovation Services Contacts
For support and advice on the Research Excellence Framework, public engagement with research, partnership opportunities, and maximising the reach and impact of research, contact
researchexcellence@kent.ac.uk
To connect you to the individual or team that can meet your needs, contact
ris@kent.ac.uk
Kent offers a comprehensive variety of
scholarships
to students who achieve outstanding academic merits from entry level and beyond in their undergraduate and postgraduate studies.
We also offer
scholarships
in sport and music that can help you to further develop your talent alongside your studies. Awarded on merit, by Kent Sport and our Music department, they are open to all students at Kent.
T:
+44 (0)1227 824822
The University takes the safety of its students very seriously. We train our staff to provide practical safety advice and support and we maintain excellent relationships with local police. Please use the links below to find out about the security facilities available and how the Campus Security department operates. The Campus Security
Service Level Statement
provides a comprehensive overview of the services offered.
Campus Security staff are on duty 24 hours per day, 365 days per year.
Campus Security are there to help you, so please help them.
Your information may prevent or solve a crime or incident.
Email us on
security@kent.ac.uk
Emergencies:
+44 (0)1227 823333
Non-emergencies:
+44 (0)1227 823300
The Student Support and Wellbeing team are committed to improving access to learning and provide a wide range of support. They have expert staff to support students with a Specific Learning Difficulty (SpLD) such as Dyslexia; discuss academic adjustments for people with temporary or permanent disabilities or chronic conditions; support autistic students, and offer support for anyone at Kent experiencing distress arising from psychological, emotional or mental health issues.
24x7 Support information
Canterbury campus
KentSSW@kent.ac.uk
T:
+44 (0)1227 823158
Medway campus
MedwaySSW@kent.ac.uk
T:
+44 (0)1634 888474
Our friendly staff are
happy to help
with all your library and IT queries
T: +44 (0)1227 824777
Transport and travel to, from and around campus
TransportTeam@kent.ac.uk
T:
+44 (0)1227 823609
Kent Union
are led by students, for students. Our mission is to promote your interests and priorities on campus, locally and globally, empowering you to lead through campaigns, lobbying and activism that you decide. We're here to help you academically and socially, and strive to be a students' union you can always turn to, whether you are doing great or just need a helping hand.
kentunion@kent.ac.uk
T:
+44 (0)1227 824200
SignLive BSL interpretation service
You can contact us in British Sign Language using
SignLive