Behavioral Health

Behavioral Health Skip to primary navigation Skip to footer Behavioral Health Behavioral Health Evidence-based care for long term success. Kootenai Health Behavioral Health serves youth and adult patients across the Inland Northwest, including northern Idaho, eastern Washington, and Montana. Our caregivers are experts in providing confidential, compassionate, and integrated care in both outpatient and inpatient settings. Our goal is to assist our patients and their loved ones in the recovery process to help them gain the skills necessary to lead happy and healthy lives. Our Guiding Principles Approach patients with dignity and respect in a safe and therapeutic environment Value input from families and patients to individualize treatment Collaborative team approach to care Treatment Process Once admitted, patients receive an assessment including: Psychiatric evaluation Nursing assessment Physical examination Full psychosocial evaluation Youth also receive recreational and educational assessments Together, these assessments are used to target behaviors and symptoms from which to develop an individualized treatment plan. Treatment Team Treatment is a collaborative process that involves the patient, their family, and their treatment team. This team may include several of our specialists: Board-certified child, adolescent and adult psychiatrists Certified chemical dependency specialists Certified Nurse Assistants Mental health specialists Masters-level therapists Recreational therapists Case managers Nurses Family Involvement Family participation in the treatment process can be an essential component of the comprehensive treatment services we provide. Their involvement in the recovery process can benefit patients and themselves. Financial Arrangements Case managers and Kootenai Health’s business services department work with individuals to make financial arrangements for care. Kootenai Health is a contracted provider with many insurance companies and various state agencies. Most behavioral health services are covered by Medicare and Medicaid (as well as most major insurance plans): Payment arrangements can be made through the business office for services not covered by insurance. Crisis Care Individuals ages 18+ who are having a mental health or drug or alcohol crisis can seek immediate care from the North Idaho Crisis Center. Open 7 days per week, 24 hours per day, 365 days per year Located on Kootenai Health’s Coeur d’Alene campus. No referral needed; come on your own, with a friend, or a family member. Free, safe, private, and voluntary. Locations Kootenai Behavioral Health - Acute Care 2003 Kootenai Health Way Coeur d'Alene, ID 83814 Phone: (208) 625-4870 Fax: (208) 625-4878 Hours: Open 24 Hours Kootenai Clinic - Psychiatry 2003 Kootenai Health Way Coeur d'Alene, ID 83814 Phone: (208) 625-4870 Fax: (208) 625-4878 Hours: Open 24 Hours Our Providers Avanti Bergquist, M.D. Lauren Boydston, M.D. Donald Christman, M.D. Laura Haney, PMHNP-BC, DNP Jesse Ogle, PMHNP-BC Travis Pehrson, PMHNP-BC Blake Petrick, PMHNP-BC Wendy Ricks, PMHNP-BC Zachary Uttinger, PMHNP-BC Related Articles Kootenai Health Opens Adult Recovery Unit A bridge to better mental health Kootenai Health and MultiCare align on behavioral health Services Provided Mental Health Adult Inpatient Adult Outpatient Youth Inpatient Addiction Outpatient Program Inpatient Detox Addiction Medicine Crisis Care Crisis Center Admissions Process Adult Youth Footer Medical Professional Resources Medical Professional Resources Career Center Medical Staff Services Kootenai Care Network Family Medicine Residency Nursing Pharmacy Residency Education Courses Patients and Visitors Patients and Visitors Pay My Bill Maps, Parking, and Directions Medical Records Price Transparency Guest Services Online Patient Portal Restaurants Family Support Services Transportation Services Send an E-Card Recognize an Employee Provider Star Ratings and Reviews About Kootenai Health Careers Mission, Vision and Values History of Kootenai Health Leadership Awards and Recognition Nursing Excellence Volunteer Services Student Services Community Involvement Kootenai Health Foundation Newsroom Pay My Bill Make an Appointment Find a Job Maps and Directions Online Patient Portal Popular Resources