Telemedicine - Driscoll Children's Hospital
Source: https://www.driscollchildrens.org/patients/resources/telemedicine
Archived: 2026-04-23 17:12
Telemedicine - Driscoll Children's Hospital
English
Spanish
361-694-5000
361-694-5000
Careers
About
Price Transparency
News
MyChart
Telemedicine
Access, Wherever You Are
Common ailments don’t always pop up on your schedule. That’s why we’re proud to offer telemedicine options for your convenience. Our secure video telemedicine services are customized by specialty and provide flexible access.
Telemedicine with your Driscoll Doctor
Telemedicine offers patients acute, educational and follow-up care through a secure video visit. No need to schedule an in-person visit with a doctor or clinician. Along with a general doctor’s visit, a telemedicine video visit may include getting test results, a prescription refill or an evaluation and treatment plan, all when appropriate.
Benefits:
Quicker access to your visit and results
Travel/transportation cost savings
Convenient and efficient
Reduced school absenteeism
Reduced missed or rescheduled appointments
Family members can join from a different location
Schedule a Telemedicine Appointment
Contact your specialist’s clinic to get more information and set up a telemedicine visit.
Frequently Asked Telemedicine Questions
Before Visit
Is my information safe?
Yes. The Teladoc Health Patient App complies with the Health Insurance Portability and Accountability Act (HIPAA), a US law that protects patient information
What devices are supported?
Windows devices running Windows 10
Macs running Mac OS 10.14 and later
iPhones and iPads running iOS 12.1 and later
Android mobile device
What browsers are supported?
Chrome on Windows, Mac OS and iOS
Safari on Mac OS and iOS
Firefox on Windows
Edge on Windows
How do I download the Patient App?
Go to the App Store (iPhone and iPad) or Google Play.
Search for "Teladoc Health Patient App".
Tap
Get
(iPhone and iPad) or
Install
(Android).
How do I get invited to a virtual visit?
You will be able to connect to video through your MyChart account or your healthcare provider will send you an invite by email or text message.
How do I start my virtual visit?
Start video visit in MyChart or click the link in your email or text message.
My provider has canceled my virtual visit. How do I reschedule?
Contact your healthcare provider to reschedule.
During Check-In
It's asking me to download an app. Should I do that?
You may still go through browser. If you prefer to have app on your device, please download the Patient App for the best possible online experience. Make sure the Patient App can use your camera and microphone
Can I still use a browser?
Yes, but make sure it can use your camera and microphone.
I’ve been asked to sign a form. How do I do that?
You can use a touchscreen, mouse, or trackpad to sign the form.
I got an error message when I clicked Test Connection. What should I do?
Follow the directions on the screen. If you still get an error message, click the help button.
During Virtual Visit
My provider can’t see or hear me. What should I do?
Make sure there are no red
X
s on the camera and microphone icons.
My provider still can’t hear or see me. What should I do?
Click the gear icon (
) and see if you can select a different camera or microphone.
I’ve been sent back to the Waiting Room. Is my virtual visit over?
No. Your healthcare provider just put you on hold and will be back soon.
Can I take a call during my virtual visit?
No. Do not take or receive phone or video calls because it could end your virtual visit too soon.
Can I use other apps during my virtual visit?
Do not use any apps that use your camera or microphone like Facebook, Zoom, FaceTime, Skype, or Google Hangouts.
I’m having trouble speaking. How can I talk to my provider?
Click the chat icon (
) to chat with your healthcare provider.
I want to end my virtual visit. How do I do that?
Click on the red handset icon (
) and then click
End
Sidebar
Resources
Contact Information
3533 S. Alameda Street, Corpus Christi, Texas 78411
(361) 694-5000
[email protected]
Answering the Call
When you have questions about pediatric care, we have answers.
(361) 694-5000
Find a Doctor
Search All Doctors
Search Specialties
Search Specialties
Language
English
Spanish
361-694-5000
361-694-5000
Careers
About
Price Transparency
News
MyChart
Telemedicine
Access, Wherever You Are
Common ailments don’t always pop up on your schedule. That’s why we’re proud to offer telemedicine options for your convenience. Our secure video telemedicine services are customized by specialty and provide flexible access.
Telemedicine with your Driscoll Doctor
Telemedicine offers patients acute, educational and follow-up care through a secure video visit. No need to schedule an in-person visit with a doctor or clinician. Along with a general doctor’s visit, a telemedicine video visit may include getting test results, a prescription refill or an evaluation and treatment plan, all when appropriate.
Benefits:
Quicker access to your visit and results
Travel/transportation cost savings
Convenient and efficient
Reduced school absenteeism
Reduced missed or rescheduled appointments
Family members can join from a different location
Schedule a Telemedicine Appointment
Contact your specialist’s clinic to get more information and set up a telemedicine visit.
Frequently Asked Telemedicine Questions
Before Visit
Is my information safe?
Yes. The Teladoc Health Patient App complies with the Health Insurance Portability and Accountability Act (HIPAA), a US law that protects patient information
What devices are supported?
Windows devices running Windows 10
Macs running Mac OS 10.14 and later
iPhones and iPads running iOS 12.1 and later
Android mobile device
What browsers are supported?
Chrome on Windows, Mac OS and iOS
Safari on Mac OS and iOS
Firefox on Windows
Edge on Windows
How do I download the Patient App?
Go to the App Store (iPhone and iPad) or Google Play.
Search for "Teladoc Health Patient App".
Tap
Get
(iPhone and iPad) or
Install
(Android).
How do I get invited to a virtual visit?
You will be able to connect to video through your MyChart account or your healthcare provider will send you an invite by email or text message.
How do I start my virtual visit?
Start video visit in MyChart or click the link in your email or text message.
My provider has canceled my virtual visit. How do I reschedule?
Contact your healthcare provider to reschedule.
During Check-In
It's asking me to download an app. Should I do that?
You may still go through browser. If you prefer to have app on your device, please download the Patient App for the best possible online experience. Make sure the Patient App can use your camera and microphone
Can I still use a browser?
Yes, but make sure it can use your camera and microphone.
I’ve been asked to sign a form. How do I do that?
You can use a touchscreen, mouse, or trackpad to sign the form.
I got an error message when I clicked Test Connection. What should I do?
Follow the directions on the screen. If you still get an error message, click the help button.
During Virtual Visit
My provider can’t see or hear me. What should I do?
Make sure there are no red
X
s on the camera and microphone icons.
My provider still can’t hear or see me. What should I do?
Click the gear icon (
) and see if you can select a different camera or microphone.
I’ve been sent back to the Waiting Room. Is my virtual visit over?
No. Your healthcare provider just put you on hold and will be back soon.
Can I take a call during my virtual visit?
No. Do not take or receive phone or video calls because it could end your virtual visit too soon.
Can I use other apps during my virtual visit?
Do not use any apps that use your camera or microphone like Facebook, Zoom, FaceTime, Skype, or Google Hangouts.
I’m having trouble speaking. How can I talk to my provider?
Click the chat icon (
) to chat with your healthcare provider.
I want to end my virtual visit. How do I do that?
Click on the red handset icon (
) and then click
End
Sidebar
Resources
Contact Information
3533 S. Alameda Street, Corpus Christi, Texas 78411
(361) 694-5000
[email protected]
Answering the Call
When you have questions about pediatric care, we have answers.
(361) 694-5000
Find a Doctor
Search All Doctors
Search Specialties
Search Specialties
Language