Customer Service | Office of the Director of National Intelligence
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Customer Service | Office of the Director of National Intelligence
Contact ODNI
The ODNI Office of Strategic Communications is responsible for managing all inquiries and
correspondence
from
the public and the media. Before contacting ODNI, please review
www.dni.gov
to
see if we have already posted the information you need.
Contact
ODNI by Postal Mail
Please send your questions, comments, or suggestions to:
Office of the Director of National Intelligence
Office of Strategic
Communications
Washington, D.C. 20511
By Fax: 703-275-1225
Employment Verification
Need to verify an employee’s employment?
Contact ODNI Human Resources
If you are a mortgage company, creditor, or potential employer, you may submit your
request by fax or mail to ODNI.
ODNI does not provide verbal responses, nor itemize pay by overtime, bonuses, and
awards. ODNI will not provide pay information that includes employer information.
Request by Fax: Please send employment verification requests to
703-275-1217
Please allow three to five business days for ODNI to process requests sent by fax.
If you prefer to mail an employment verification request please send to:
Office of the Director of National Intelligence
Human Resource Management
Washington, D.C. 20511
Please allow ten business days for ODNI to process requests by mail.
The Intelligence Community Inspector General
In accordance with Title 50 U.S.C.A. Section 3033, the Inspector General of the
Intelligence Community (IC IG) conducts independent and objective audits, investigations,
inspections, and reviews to promote economy,
efficiency, effectiveness, and integration across the Intelligence Community.
Questions or comments about oversight of the Intelligence Community? Contact the
Office of the Intelligence Community Inspector General
.
Privacy and Civil Liberties
The Office of Civil Liberties, Privacy and Transparency (CLPT) leads the integration
of civil liberties and privacy protections into the policies, procedures, programs
and activities of the Intelligence Community (IC). Its overarching goal is to ensure
that the IC operates within the full scope of its authorities in a manner that protects civil
liberties and privacy, provides appropriate transparency, and earns and retains the trust of
the American people.
To report a potential civil liberties and privacy violation or file a complaint, please review the
requirements at the
CLPT homepage
.
Equal Employment Opportunity Complaints
The Office of Equal Employment Opportunity (OEEO)
is responsible for the overall management of the ODNI EEO Program, and
provides IC-wide guidance in developing, implementing, and measuring progress
in EEO.
The ODNI is committed to providing equal employment opportunity for all
employees and applicants based on merit and without regard to race, color, religion, sex,
national origin, age, and mental or physical disability, pregnancy, childbirth, or related medical condition,
and genetic information (including family medical history) and/or retaliation for protected EEO activity.
Additionally, ODNI policy safeguards against discrimination and harassment based on sexual orientation and
parental status. Prohibited discrimination includes any employment-related action motivated by a listed
protected characteristic.
Applicants or employees who believe they have been discriminated against by a listed
protected characteristic may raise their concerns to the
OEEO
.
Prepublication Classification Review
If you have worked for the ODNI in a staff or contract capacity and are intending to
share intelligence-related information with the public through social media posts, books
or television and film productions, you will need to submit the materials for approval.
For guidance and instructions, please email ODNI Prepublication Review at
ODNI-Pre-Pub@odni.gov
.
Freedom of Information Act Requests
The goal of the ODNI Freedom of Information Act / Privacy Act Office is to keep the public better
informed about the agency’s efforts and to ensure U.S. security through the release of as much
information as possible, consistent with the need to protect classified or sensitive information
under the exemption provisions of these laws.
FOIA Resources
Careers and Employment
The Intelligence Community provides dynamic careers to talented professionals in almost
every career category
. The ODNI is a senior-level agency that provides oversight
to the Intelligence Community. ODNI is primarily a staff organization that employs
subject-matter experts in the areas of collection, analysis, acquisition, policy,
human resources, and management.
Career Opportunities
Joint Duty
Student Opportunities
Conducting Research with the Intelligence Community
Intelligence Advanced Research Projects Activity
tackles some of the most difficult challenges across the intelligence agencies and disciplines,
and results from its programs are expected to transition to its IC customers. IARPA does not
have an operational mission and does not deploy technologies directly to the field.
If you would like to learn more about engaging with IARPA on their highly innovative work that is
already positively impacting the U.S. Intelligence Community and society in general, please follow the link below.
Working with IARPA
Latest Updates from the ODNI
Track the latest developments and stories of interest from the Office of the Director of National Intelligence:
Follow us on X
Follow us on Facebook
Follow us on Instagram
Watch us on YouTube
Follow us on Linkedin
ODNI Home
Customer Service Plan
Print
As required by Executive Order 13571,
Streamlining Service Delivery and Improving Customer Service
, ODNI has developed the following Customer Service Plan, which identifies specific actions that further advance ODNI customer service, including initiatives establish new service infrastructure and standards – as well as to track performance against those standards.
Emerging communication technologies, including social media and computer and mobile applications, provide ODNI with new opportunities to interact with customers, stakeholders and the general public as well as new avenues to disseminate information broadly that increases public understanding our intelligence integration mission.
ABOUT THE ODNI
Post 9/11 investigations proposed sweeping changes in the Intelligence Community, which resulted in Congressional passage of the Intelligence Reform and Terrorism Prevention Act of 2004 (IRTPA). The IRTPA created the Office of the Director of National Intelligence to improve information sharing, promote a strategic, unified direction, and ensure integration across the U.S. Intelligence Community.
The ODNI was launched on April 21, 2005. It is led by a Director of National Intelligence, who serves as the head of the Intelligence Community, overseeing and directing the implementation of the National Intelligence Program and acting as the principal advisor to the President, the National Security Council, and the Homeland Security Council for intelligence matters related to
THE ODNI MISSION
The Office of the DNI’s goal is to effectively integrate foreign, military and domestic intelligence in defense of the homeland and of United States interests abroad. With this goal in mind, Congress provided the DNI with a number of authorities and duties, as outlined in the
Intelligence Reform and Terrorism Prevention Act of 2004
including to:
Ensure that timely and objective national intelligence is provided to the President, the heads of departments and agencies of the executive branch; the Chairman of the Joint Chiefs of Staff and senior military commanders; and the Congress.
Establish objectives and priorities for collection, analysis, production, and dissemination of national intelligence.
Ensure maximum availability of and access to intelligence information within the Intelligence Community.
Develop and ensure the execution of an annual budget for the National Intelligence program based on budget proposals provided by IC component organizations.
Oversee coordination of relationships with the intelligence or security services of foreign governments and international organizations.
Ensure the most accurate analysis of intelligence is derived from all sources to support national security needs.
Develop personnel policies and programs to enhance the capacity for joint operations and to facilitate staffing of community management functions.
Oversee the development and implementation of a program management plan for acquisition of major systems, doing so jointly with the Secretary of Defense for DOD programs, that includes cost, schedule, and performance goals and program milestone criteria.
U.S. INTELLIGENCE AND ITS CUSTOMERS
The IC serves a wide range of consumers, both within and outside the U.S. Government, with the level of intelligence services varying according to the customers’ responsibilities and the specific circumstances. The IC’s customers include the following:
The White House, particularly the President, Vice President, and National Security Staff.
Executive Branch Departments and Agencies, including the Departments of Agriculture, Commerce, Defense, Energy, Health and Human Services, State, Transportation, Treasury, Energy, and others.
Military united commands, services, and deployed forces.
The Intelligence Community itself, for IC internal operations, special activities, acquisition, and policy support.
The Legislative and Judicial branches for oversight and to inform and protect.
State, local, tribal and territorial officials, especially law enforcement and emergency planning and response personnel.
The U.S. public, including commercial entities and academia.
Allied Governments.
International organizations, especially for such activities as treaty monitoring.
ETHICAL STANDARDS
As members of the intelligence profession, we conduct ourselves in accordance with certain basic principles. These principles are stated below, and reflect the standard of ethical conduct expected of all Intelligence Community personnel, regardless of individual role or agency affiliation.
Mission
We serve the American people, and understand that our mission requires selfless dedication to the security of our Nation.
Truth
We seek the truth; speak truth to power; and obtain, analyze, and provide intelligence objectively.
Lawfulness
We support and defend the Constitution, and comply with the laws of the United States, ensuring that we carry out our mission in a manner that respects privacy, civil liberties, and human rights obligations.
Integrity
We demonstrate integrity in our conduct, mindful that all our actions, whether public or not, should reflect positively on the Intelligence Community at large.
Stewardship
We are responsible stewards of the public trust; we use intelligence authorities and resources prudently, protect intelligence sources and methods diligently, report wrongdoing through appropriate channels; and remain accountable to ourselves, our oversight institutions, and through those institutions, ultimately to the American people.
Excellence
We seek to improve our performance and our craft continuously, share information responsibly, collaborate with our colleagues, and demonstrate innovation and agility when meeting new challenges.
Many of these principles are also reflected in other documents that we look to for guidance, such as statements of core values, and the Code of Conduct: Principles of Ethical Conduct for Government Officers and Employees; it is nonetheless important for the Intelligence Community to set forth in a single statement the fundamental ethical principles that unite us – and distinguish us – as intelligence professionals.
CIVIL LIBERTIES
In addition to the personal commitment of every intelligence officer, an expansive network of oversight and compliance mechanisms ensures that IC offers are able to fully perform their duties: to protect our country and to protect the fundamental freedoms upon which our country stands.
Protecting civil liberties and privacy in the conduct of intelligence activities is a critical part of the IC’s mission. As a community of professionals, we understand that security and liberty go hand in hand. Indeed, in taking the oath of office—to support and defend the Constitution of the United States—we all acknowledge that our duties require that as we safeguard the national security of the United States, we also protect civil liberties and privacy.
ODNI leadership, along with senior officials for civil liberties and privacy in IC elements, Offices of General Counsel, Offices of Inspectors General, and all branches of government work together to ensure that the policies and programs of the IC, comply with the rule of law, and protect civil liberties and privacy.
OPEN GOVERNMENT
The DNI supports the President's commitment to increase transparency, participation and collaboration within the Government and with the American people, as stated in the President's January 21, 2009 "Memorandum on Transparency and Open Government." Therefore the ODNI will continue to make every effort to increase transparency and openness, while also protecting classified and sensitive national security information and intelligence sources and methods from unauthorized disclosures. ODNI's Open Government Plan describes in detail how the ODNI currently promotes openness. identifies active public disclosure initiatives, and presents new initiatives planned for FY 2014 and beyond, including:
New or Expanded Initiatives
Open Data
Proactive Disclosures
Privacy
Whistleblower Protection
Websites and Social Media
Ongoing Initiatives
Records Management
Freedom of Information Act Requests
Public Participation
Collaboration and Information Sharing
ELECTRONIC COMMUNICATIONS
ODNI’s Official Website
The Office of the Director of National Intelligence website (DNI.GOV or ODNI.GOV ) is provided as a public service by the ODNI on behalf of the Director of National Intelligence.
As President Obama noted in his April 27, 2011 Executive Order, “with advances in technology and service delivery systems in other sectors, the public’s expectations of government have continued to rise.”
In keeping with the President’s directive that the federal government should meet or exceed the continually rising expectations, ODNI has taken several steps to ensure the access, openness, reach and reliability of our electronic communications.
In August 2012, ODNI re-launched its website enhancing the U.S. Intelligence Community’s web presence, enhancing transparency and our ability to provide accurate, up-to-date information to the public.
With content reorganized to better reflect ODNI’s mission to lead intelligence integration and role as the leader of the Intelligence Community, the revamped DNI.gov site includes a number of new features including links to all IC members, intelligence-related news stories, video, photographs, podcasts and subscription content from throughout the IC.
The new DNI.gov was built using an open source content management system. The back-end changes provide a scalable and flexible architecture to empower innovative, efficient distribution of key information while reducing the costs of future investments.
ODNI’s Social Media Initiatives
The President’s
Transparency and Open Government Memorandum of January 21, 2009
and the resulting
OMB Open Government Directive of December 8, 2009
direct Federal departments and agencies to harness new technologies to engage the public, focusing on the values of transparency, participation and collaboration.
The
Digital Government Strategy
, released by the White House on May 23, 2012, requires that Federal agencies adopt an “information driven,” customer-centric approach to electronic communications – one that allows the American public to “shape, share and consume information, whenever and however they want it.”
More recently, the Privacy Best Practice for Social Media, released by the CIO Council in July 2013, noted that social media have an important role to play in the Federal Government’s communications strategy and explained that the Federal Government can use social media to share information as well as to enable Federal agencies to learn about issues being discussed by different audiences.
The Office of the Director of National Intelligence (ODNI) maintains an active presence on third-party social media sites and networks, and uses a growing number of new media tools to augment or expand the reach of our official communications originating at www.dni.gov and increase public understanding of the ODNI and the Intelligence Community. Third parties design and operate these sites and the ODNI is only one of many users.
By January 2013 ODNI had expanded its online reach to multiple additional social media channels, in support of the release of the Global Trends 2035 report. This expansion included the production of the report in multiple electronic formats and its placement in the most popular online ebookstores. The report was a best-seller and the ODNI’s efforts at greater awareness and electronic accessibility produced the most widely read and reported on Global Trends report in its history.
Signature Initiative: Transparency
In June 2013 President Obama directed the Intelligence Community (IC) to declassify and make public as much information as possible about certain sensitive U.S. Government surveillance programs while being mindful of the need to protect sensitive classified intelligence and national security.
The IC on the Record Database is designed to provide immediate, ongoing and direct access to factual information related to the lawful foreign activities carried out by the U.S. Intelligence Community. The Director of National Intelligence (DNI) has declassified and authorized the public release, via IC on the Record, of thousands of pages of documents relating to the use of critical national security authorities which can be found here:
INTEL - IC on the Record Database
.
Related Links
Antidiscrimination Laws
Disciplinary Actions
U.S. Equal Employment Opportunities
Related Content
Director's Statement on Equal Employment Opportunity
Affirmative Action Plan for the Recruitment, Hiring, Advancement, and Retention of Persons with Disabilities
ODNI Reasonable Accommodations Policy
IC IG Hotline
No FEAR Act
Privacy Policy
Customer Service
Accessibility
FOIA
System of Record Notices
Customer Service | Office of the Director of National Intelligence
Contact ODNI
The ODNI Office of Strategic Communications is responsible for managing all inquiries and
correspondence
from
the public and the media. Before contacting ODNI, please review
www.dni.gov
to
see if we have already posted the information you need.
Contact
ODNI by Postal Mail
Please send your questions, comments, or suggestions to:
Office of the Director of National Intelligence
Office of Strategic
Communications
Washington, D.C. 20511
By Fax: 703-275-1225
Employment Verification
Need to verify an employee’s employment?
Contact ODNI Human Resources
If you are a mortgage company, creditor, or potential employer, you may submit your
request by fax or mail to ODNI.
ODNI does not provide verbal responses, nor itemize pay by overtime, bonuses, and
awards. ODNI will not provide pay information that includes employer information.
Request by Fax: Please send employment verification requests to
703-275-1217
Please allow three to five business days for ODNI to process requests sent by fax.
If you prefer to mail an employment verification request please send to:
Office of the Director of National Intelligence
Human Resource Management
Washington, D.C. 20511
Please allow ten business days for ODNI to process requests by mail.
The Intelligence Community Inspector General
In accordance with Title 50 U.S.C.A. Section 3033, the Inspector General of the
Intelligence Community (IC IG) conducts independent and objective audits, investigations,
inspections, and reviews to promote economy,
efficiency, effectiveness, and integration across the Intelligence Community.
Questions or comments about oversight of the Intelligence Community? Contact the
Office of the Intelligence Community Inspector General
.
Privacy and Civil Liberties
The Office of Civil Liberties, Privacy and Transparency (CLPT) leads the integration
of civil liberties and privacy protections into the policies, procedures, programs
and activities of the Intelligence Community (IC). Its overarching goal is to ensure
that the IC operates within the full scope of its authorities in a manner that protects civil
liberties and privacy, provides appropriate transparency, and earns and retains the trust of
the American people.
To report a potential civil liberties and privacy violation or file a complaint, please review the
requirements at the
CLPT homepage
.
Equal Employment Opportunity Complaints
The Office of Equal Employment Opportunity (OEEO)
is responsible for the overall management of the ODNI EEO Program, and
provides IC-wide guidance in developing, implementing, and measuring progress
in EEO.
The ODNI is committed to providing equal employment opportunity for all
employees and applicants based on merit and without regard to race, color, religion, sex,
national origin, age, and mental or physical disability, pregnancy, childbirth, or related medical condition,
and genetic information (including family medical history) and/or retaliation for protected EEO activity.
Additionally, ODNI policy safeguards against discrimination and harassment based on sexual orientation and
parental status. Prohibited discrimination includes any employment-related action motivated by a listed
protected characteristic.
Applicants or employees who believe they have been discriminated against by a listed
protected characteristic may raise their concerns to the
OEEO
.
Prepublication Classification Review
If you have worked for the ODNI in a staff or contract capacity and are intending to
share intelligence-related information with the public through social media posts, books
or television and film productions, you will need to submit the materials for approval.
For guidance and instructions, please email ODNI Prepublication Review at
ODNI-Pre-Pub@odni.gov
.
Freedom of Information Act Requests
The goal of the ODNI Freedom of Information Act / Privacy Act Office is to keep the public better
informed about the agency’s efforts and to ensure U.S. security through the release of as much
information as possible, consistent with the need to protect classified or sensitive information
under the exemption provisions of these laws.
FOIA Resources
Careers and Employment
The Intelligence Community provides dynamic careers to talented professionals in almost
every career category
. The ODNI is a senior-level agency that provides oversight
to the Intelligence Community. ODNI is primarily a staff organization that employs
subject-matter experts in the areas of collection, analysis, acquisition, policy,
human resources, and management.
Career Opportunities
Joint Duty
Student Opportunities
Conducting Research with the Intelligence Community
Intelligence Advanced Research Projects Activity
tackles some of the most difficult challenges across the intelligence agencies and disciplines,
and results from its programs are expected to transition to its IC customers. IARPA does not
have an operational mission and does not deploy technologies directly to the field.
If you would like to learn more about engaging with IARPA on their highly innovative work that is
already positively impacting the U.S. Intelligence Community and society in general, please follow the link below.
Working with IARPA
Latest Updates from the ODNI
Track the latest developments and stories of interest from the Office of the Director of National Intelligence:
Follow us on X
Follow us on Facebook
Follow us on Instagram
Watch us on YouTube
Follow us on Linkedin
ODNI Home
Customer Service Plan
As required by Executive Order 13571,
Streamlining Service Delivery and Improving Customer Service
, ODNI has developed the following Customer Service Plan, which identifies specific actions that further advance ODNI customer service, including initiatives establish new service infrastructure and standards – as well as to track performance against those standards.
Emerging communication technologies, including social media and computer and mobile applications, provide ODNI with new opportunities to interact with customers, stakeholders and the general public as well as new avenues to disseminate information broadly that increases public understanding our intelligence integration mission.
ABOUT THE ODNI
Post 9/11 investigations proposed sweeping changes in the Intelligence Community, which resulted in Congressional passage of the Intelligence Reform and Terrorism Prevention Act of 2004 (IRTPA). The IRTPA created the Office of the Director of National Intelligence to improve information sharing, promote a strategic, unified direction, and ensure integration across the U.S. Intelligence Community.
The ODNI was launched on April 21, 2005. It is led by a Director of National Intelligence, who serves as the head of the Intelligence Community, overseeing and directing the implementation of the National Intelligence Program and acting as the principal advisor to the President, the National Security Council, and the Homeland Security Council for intelligence matters related to
THE ODNI MISSION
The Office of the DNI’s goal is to effectively integrate foreign, military and domestic intelligence in defense of the homeland and of United States interests abroad. With this goal in mind, Congress provided the DNI with a number of authorities and duties, as outlined in the
Intelligence Reform and Terrorism Prevention Act of 2004
including to:
Ensure that timely and objective national intelligence is provided to the President, the heads of departments and agencies of the executive branch; the Chairman of the Joint Chiefs of Staff and senior military commanders; and the Congress.
Establish objectives and priorities for collection, analysis, production, and dissemination of national intelligence.
Ensure maximum availability of and access to intelligence information within the Intelligence Community.
Develop and ensure the execution of an annual budget for the National Intelligence program based on budget proposals provided by IC component organizations.
Oversee coordination of relationships with the intelligence or security services of foreign governments and international organizations.
Ensure the most accurate analysis of intelligence is derived from all sources to support national security needs.
Develop personnel policies and programs to enhance the capacity for joint operations and to facilitate staffing of community management functions.
Oversee the development and implementation of a program management plan for acquisition of major systems, doing so jointly with the Secretary of Defense for DOD programs, that includes cost, schedule, and performance goals and program milestone criteria.
U.S. INTELLIGENCE AND ITS CUSTOMERS
The IC serves a wide range of consumers, both within and outside the U.S. Government, with the level of intelligence services varying according to the customers’ responsibilities and the specific circumstances. The IC’s customers include the following:
The White House, particularly the President, Vice President, and National Security Staff.
Executive Branch Departments and Agencies, including the Departments of Agriculture, Commerce, Defense, Energy, Health and Human Services, State, Transportation, Treasury, Energy, and others.
Military united commands, services, and deployed forces.
The Intelligence Community itself, for IC internal operations, special activities, acquisition, and policy support.
The Legislative and Judicial branches for oversight and to inform and protect.
State, local, tribal and territorial officials, especially law enforcement and emergency planning and response personnel.
The U.S. public, including commercial entities and academia.
Allied Governments.
International organizations, especially for such activities as treaty monitoring.
ETHICAL STANDARDS
As members of the intelligence profession, we conduct ourselves in accordance with certain basic principles. These principles are stated below, and reflect the standard of ethical conduct expected of all Intelligence Community personnel, regardless of individual role or agency affiliation.
Mission
We serve the American people, and understand that our mission requires selfless dedication to the security of our Nation.
Truth
We seek the truth; speak truth to power; and obtain, analyze, and provide intelligence objectively.
Lawfulness
We support and defend the Constitution, and comply with the laws of the United States, ensuring that we carry out our mission in a manner that respects privacy, civil liberties, and human rights obligations.
Integrity
We demonstrate integrity in our conduct, mindful that all our actions, whether public or not, should reflect positively on the Intelligence Community at large.
Stewardship
We are responsible stewards of the public trust; we use intelligence authorities and resources prudently, protect intelligence sources and methods diligently, report wrongdoing through appropriate channels; and remain accountable to ourselves, our oversight institutions, and through those institutions, ultimately to the American people.
Excellence
We seek to improve our performance and our craft continuously, share information responsibly, collaborate with our colleagues, and demonstrate innovation and agility when meeting new challenges.
Many of these principles are also reflected in other documents that we look to for guidance, such as statements of core values, and the Code of Conduct: Principles of Ethical Conduct for Government Officers and Employees; it is nonetheless important for the Intelligence Community to set forth in a single statement the fundamental ethical principles that unite us – and distinguish us – as intelligence professionals.
CIVIL LIBERTIES
In addition to the personal commitment of every intelligence officer, an expansive network of oversight and compliance mechanisms ensures that IC offers are able to fully perform their duties: to protect our country and to protect the fundamental freedoms upon which our country stands.
Protecting civil liberties and privacy in the conduct of intelligence activities is a critical part of the IC’s mission. As a community of professionals, we understand that security and liberty go hand in hand. Indeed, in taking the oath of office—to support and defend the Constitution of the United States—we all acknowledge that our duties require that as we safeguard the national security of the United States, we also protect civil liberties and privacy.
ODNI leadership, along with senior officials for civil liberties and privacy in IC elements, Offices of General Counsel, Offices of Inspectors General, and all branches of government work together to ensure that the policies and programs of the IC, comply with the rule of law, and protect civil liberties and privacy.
OPEN GOVERNMENT
The DNI supports the President's commitment to increase transparency, participation and collaboration within the Government and with the American people, as stated in the President's January 21, 2009 "Memorandum on Transparency and Open Government." Therefore the ODNI will continue to make every effort to increase transparency and openness, while also protecting classified and sensitive national security information and intelligence sources and methods from unauthorized disclosures. ODNI's Open Government Plan describes in detail how the ODNI currently promotes openness. identifies active public disclosure initiatives, and presents new initiatives planned for FY 2014 and beyond, including:
New or Expanded Initiatives
Open Data
Proactive Disclosures
Privacy
Whistleblower Protection
Websites and Social Media
Ongoing Initiatives
Records Management
Freedom of Information Act Requests
Public Participation
Collaboration and Information Sharing
ELECTRONIC COMMUNICATIONS
ODNI’s Official Website
The Office of the Director of National Intelligence website (DNI.GOV or ODNI.GOV ) is provided as a public service by the ODNI on behalf of the Director of National Intelligence.
As President Obama noted in his April 27, 2011 Executive Order, “with advances in technology and service delivery systems in other sectors, the public’s expectations of government have continued to rise.”
In keeping with the President’s directive that the federal government should meet or exceed the continually rising expectations, ODNI has taken several steps to ensure the access, openness, reach and reliability of our electronic communications.
In August 2012, ODNI re-launched its website enhancing the U.S. Intelligence Community’s web presence, enhancing transparency and our ability to provide accurate, up-to-date information to the public.
With content reorganized to better reflect ODNI’s mission to lead intelligence integration and role as the leader of the Intelligence Community, the revamped DNI.gov site includes a number of new features including links to all IC members, intelligence-related news stories, video, photographs, podcasts and subscription content from throughout the IC.
The new DNI.gov was built using an open source content management system. The back-end changes provide a scalable and flexible architecture to empower innovative, efficient distribution of key information while reducing the costs of future investments.
ODNI’s Social Media Initiatives
The President’s
Transparency and Open Government Memorandum of January 21, 2009
and the resulting
OMB Open Government Directive of December 8, 2009
direct Federal departments and agencies to harness new technologies to engage the public, focusing on the values of transparency, participation and collaboration.
The
Digital Government Strategy
, released by the White House on May 23, 2012, requires that Federal agencies adopt an “information driven,” customer-centric approach to electronic communications – one that allows the American public to “shape, share and consume information, whenever and however they want it.”
More recently, the Privacy Best Practice for Social Media, released by the CIO Council in July 2013, noted that social media have an important role to play in the Federal Government’s communications strategy and explained that the Federal Government can use social media to share information as well as to enable Federal agencies to learn about issues being discussed by different audiences.
The Office of the Director of National Intelligence (ODNI) maintains an active presence on third-party social media sites and networks, and uses a growing number of new media tools to augment or expand the reach of our official communications originating at www.dni.gov and increase public understanding of the ODNI and the Intelligence Community. Third parties design and operate these sites and the ODNI is only one of many users.
By January 2013 ODNI had expanded its online reach to multiple additional social media channels, in support of the release of the Global Trends 2035 report. This expansion included the production of the report in multiple electronic formats and its placement in the most popular online ebookstores. The report was a best-seller and the ODNI’s efforts at greater awareness and electronic accessibility produced the most widely read and reported on Global Trends report in its history.
Signature Initiative: Transparency
In June 2013 President Obama directed the Intelligence Community (IC) to declassify and make public as much information as possible about certain sensitive U.S. Government surveillance programs while being mindful of the need to protect sensitive classified intelligence and national security.
The IC on the Record Database is designed to provide immediate, ongoing and direct access to factual information related to the lawful foreign activities carried out by the U.S. Intelligence Community. The Director of National Intelligence (DNI) has declassified and authorized the public release, via IC on the Record, of thousands of pages of documents relating to the use of critical national security authorities which can be found here:
INTEL - IC on the Record Database
.
Related Links
Antidiscrimination Laws
Disciplinary Actions
U.S. Equal Employment Opportunities
Related Content
Director's Statement on Equal Employment Opportunity
Affirmative Action Plan for the Recruitment, Hiring, Advancement, and Retention of Persons with Disabilities
ODNI Reasonable Accommodations Policy
IC IG Hotline
No FEAR Act
Privacy Policy
Customer Service
Accessibility
FOIA
System of Record Notices