Privacy statement, National Portrait Gallery
Source: http://www.portrait.gov.au/content/privacy
Archived: 2026-04-23 17:12
Privacy statement, National Portrait Gallery
Skip to main content
What's on
The Portraits
Visit
The Gallery
Learn
Watch
Members
More
O
What's on
On view
Plan your Visit
Full calendar
Exhibitions
Touring exhibitions
Prizes
National Photographic Portrait Prize
Darling Portrait Prize
The Portraits
Highlights
Currently on display
Watch
Portrait stories
On demand
The Gallery
About us
Support the Gallery
Venue hire
Publications
Research library
Organisation chart
Employment
Contact us
Governance & Board
Vision and purpose
Annual report
Circle of Friends
Become a member
Renew membership
Learn
Make a booking
Onsite programs
Online programs
School visit information
Learning resources
Little Darlings
Professional learning
Access
Audio description
Disability Inclusion Access Plan
Search the website
close
close
What's on
The Portraits
The Gallery
Learn
Watch
More
O
The National Portrait Gallery acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders both past and present.
Aboriginal and Torres Strait Islander viewers are warned that this website contains images of deceased persons.
Privacy statement
The National Portrait Gallery is committed to protecting your privacy, including as a result of your interaction/s with our website. The Gallery is required to meet the mandatory requirements set out in the
Privacy Act 1988
(the Privacy Act).
Email newsletters
The Gallery offers a number of regular email bulletins including the monthly Portrait News, Circle of Friends updates and the Education mailing list for updates and special announcements. In sending email newsletters the Gallery complies with the Australian Government's
Spam Act 2003
. All bulk emails have an opt-out feature in their footer which, if utilised, completely removes the email address from the Gallery’s secure email service. Email addresses attached to one list are never merged or added into other Gallery lists.
Automatic logging of information
IP (Internet Protocol) addresses (an IP is the address of a computer) of visitors are automatically logged by our servers. The server makes a record of your visit and logs limited information for statistical purposes – your IP address, top-level domain name (.com, .gov, .edu, .com.au etc), the date and time of your visit to our site, pages accessed and documents downloaded, previous site visited and the type of browser used. These logs are used to administer the website and to diagnose problems in order to be able to rectify them. This data is also used for audience research to help us to improve the site.
IP addresses do not ordinarily contain any personally identifiable information and are aggregated for analysis. Such aggregate data may be used by the Gallery. Recording usage patterns helps us to identify popular areas of our site, and helps us to improve the site. Reports generated on aggregate data are periodically reported on as part of the Gallery’s internal governance.
Collection of personal information
The Gallery collects personal information through its website such as name, phone/fax number, email address/postal address when you provide it in order to receive specific Gallery services such as email newsletters, prize entries or memberships. This information is stored in secure Gallery databases. The information you provide will be used solely by the relevant Gallery staff for its intended purpose, as stated on those pages. Your name, contact details and other information will not be provided to any other person or third-party organisation without your consent.
Your provision of personal details is optional, however some services may not be available to you if you do not provide these details.
Use of cookies
A cookie is a small file sent by the Gallery’s web server onto your web browser software when you access the Gallery’s website. Some parts of the Gallery’s website may use cookies to maintain contact through a session. The cookies allows us to recognise you as you move from one page of this website to another. The cookies that are used by the Gallery website do not collect any personal information and we do not combine information collected through cookies with other personal information to tell us who you are other than to authenticate the user for security purposes.
If you prefer not to receive cookies, you can adjust your internet browser to refuse cookies or to warn you when cookies are being used. Refusal may make some parts of our websites inaccessible, unusable, or not function correctly.
The Gallery also uses the following companies and technologies:
Currently using
Google Analytics
to analyse usage statistics on our websites. This analysis is performed using data collected from the
portrait.gov.au
website and is used to improve the web experience of our users. No personally identifiable information is collected by Google from this website by the use of cookies. If you would like to opt-out of the Google Analytics anonymous profiling, you can do so
here
. You can find out more about the kinds of information that Google collects in their
Privacy Policy
.
Uses from time to time
DoubleClick
to provide online advertisement delivery and tracking. DoubleClick uses cookies for anonymous profiling purposes to tailor advertising to user's preferences. No personally identifiable information is collected by DoubleClick from this website. If you would like to opt-out of the DoubleClick anonymous profiling, you can do so
here
.
Google Adwords to provide remarketing, online advertisment delivery and tracking. Google use cookies to serve ads based on past visits to our website. You can find information about how you can opt out of Google's use of cookies by visiting Google's
Ads Settings
. Alternatively, you opt out of a third-party vendor's use of cookies by visiting the
Network Advertising Initiative opt-out page
.
Facebook to provide online advertisement delivery and tracking. Information on Facebook's
advertising policy and instructions
on how to opt-out are available on their
website
.
Disclosure
The Gallery will not disclose your personal information to any third party except when required by law and/or in accordance with the
Privacy Act
.
The Gallery may be required to disclose your personal information to third parties to provide the service you requested. For example, in purchasing products from our website, the Gallery will need to disclose personal information to third parties in order to bill and deliver your products. This disclosure, however, will only be made to fulfill the purpose for which you disclosed your personal information. We will not disclose your personal information for any other purpose unless you have authorised us to do so.
External links and social networking sites
This site contains links to other sites. The Gallery is not responsible for the privacy practices or the content of such web sites. The Gallery is also active in several social networking spaces such as Facebook and YouTube. Please be aware that the Gallery is not responsible for the privacy practices on these external platforms and users should familiarise themselves with each platform's conditions prior to contributing in these spaces.
Security
This site uses secure credit card facilities provided by a third party provider. All online sales are handled securely by the National Australia Bank’s e-commerce gateway. Further information on the privacy and security policies for this organisation is available on its website. The National Portrait Gallery does not collect or store any cardholder account data.
This site has security measures in place to protect against the loss, misuse and alteration of information under our control.
Contact details
If you have any questions about this Online Privacy Statement, please contact the
Online Manager
.
Mobile device app specific privacy policy
App Usage Context
The
In Bloom
app is primarily provided on National Portrait Gallery-owned devices for visitor use within the gallery environment. The app may also be made available for public download in the future. This privacy policy applies to both gallery kiosk usage and any future public distribution.
Gallery kiosk environment
The
In Bloom
app is primarily designed for use on gallery-owned devices within the National Portrait Gallery. When using the app on gallery devices:
Camera access is pre-configured by gallery staff for the face painting experience
All facial data processing occurs locally on the device
No personal information is collected or linked to individual users
Each session operates independently with no data retention between users
TrueDepth API and Facial Data Collection
Our face painting feature uses Apple's TrueDepth API to access facial data from your device's front-facing camera. This technology allows us to:
Track facial movements and expressions in real-time
Apply face paint effects accurately to your facial features
Provide augmented reality face painting experiences
What facial data we collect
3D facial mesh data and depth information
Facial feature positions and movements
Real-time facial expressions and head positioning
How we use this data
The facial data collected through the TrueDepth API is used solely for the face painting functionality within the app. This data is processed entirely on your device in real-time and is never stored permanently on your device, transmitted to our servers, or shared with any third parties.
Images and session data
Any images created during your AR face painting experience are stored temporarily in your device's memory only during the active session. These images are automatically removed when you end your session or when the next user begins their session. We do not save, store, or retain any images from your face painting sessions.
Data retention and storage
No facial data from the TrueDepth API is permanently stored anywhere
No session images are saved beyond the current app session
All facial tracking data is processed in real-time and immediately discarded
When you end a session, all associated data is permanently removed from memory
Gallery devices are configured to automatically clear all session data between users
Data sharing
We do not share any data collected through the TrueDepth API or any other app usage data with third parties. All processing occurs locally on your device with no external data transmission.
User control
On gallery devices: Camera access is pre-enabled to provide the intended gallery experience
For future public app versions: You must explicitly grant camera permission before the TrueDepth API can be used, and you can revoke camera access at any time through your device Settings > Privacy & Security > Camera
Face painting features will not function without camera access
You can end any session at any time to immediately clear all temporary data
Gallery staff can assist with any privacy concerns regarding device usage
Data Collection: Camera and TrueDepth Data
When using our face painting features, we access your device's camera and TrueDepth sensors to provide augmented reality effects. On gallery devices, camera access is pre-configured for the visitor experience. This facial data and any resulting images are processed locally on your device, stored only temporarily in memory during your session, and are never permanently stored or transmitted to our servers or third parties. Each session operates independently with automatic data clearing between users.
Disclosure: No Third-Party Data Sharing
We do not share any personal information, facial data, usage data, or images created within our app with any third parties. All data processing occurs locally on your device, and no data is transmitted to external servers or services.
Facial Data
Facial data collected through TrueDepth APIs is never stored, never shared with third parties, and never leaves your device. Any images created during face painting sessions exist only temporarily in memory and are automatically deleted when the session ends.
Facial Data Security
Facial data accessed through TrueDepth APIs is processed using Apple's secure framework
No facial data ever leaves your device or is stored permanently
Session images are held only in temporary memory and automatically cleared
We have implemented session-based data handling to ensure no persistent storage of sensitive information
App Privacy Inquiries
For privacy questions related to gallery device usage, you may speak with gallery staff or contact our Online Manager at
[email protected]
Related information
The Gallery
Visit us, learn with us, support us or work with us! Here’s a range of information about planning your visit, our history and more!
Support your Portrait Gallery
We depend on your support to keep creating our programs, exhibitions, publications and building the amazing portrait collection!
Plan your visit
Information on location, accessibility and amenities.
Home
Contact
Media
Privacy statement
User agreement
Social media and community guidelines
© National Portrait Gallery 2026
King Edward Terrace, Parkes
Canberra, ACT 2600, Australia
Phone
+61 2 6102 7000
ABN: 54 74 277 1196
The National Portrait Gallery acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present. We respectfully advise that this site includes works by, images of, names of, voices of and references to deceased people.
This website comprises and contains copyrighted materials and works. Copyright in all materials and/or works comprising or contained within this website remains with the National Portrait Gallery and other copyright owners as specified.
The National Portrait Gallery respects the artistic and intellectual property rights of others. The use of images of works of art reproduced on this website and all other content may be restricted under the
Australian Copyright Act 1968 (Cth)
. Requests for a reproduction of a work of art or other content can be made through a
Reproduction request
. For further information please contact
NPG Copyright
.
The National Portrait Gallery is an Australian Government Agency
Skip to main content
What's on
The Portraits
Visit
The Gallery
Learn
Watch
Members
More
O
What's on
On view
Plan your Visit
Full calendar
Exhibitions
Touring exhibitions
Prizes
National Photographic Portrait Prize
Darling Portrait Prize
The Portraits
Highlights
Currently on display
Watch
Portrait stories
On demand
The Gallery
About us
Support the Gallery
Venue hire
Publications
Research library
Organisation chart
Employment
Contact us
Governance & Board
Vision and purpose
Annual report
Circle of Friends
Become a member
Renew membership
Learn
Make a booking
Onsite programs
Online programs
School visit information
Learning resources
Little Darlings
Professional learning
Access
Audio description
Disability Inclusion Access Plan
Search the website
close
close
What's on
The Portraits
The Gallery
Learn
Watch
More
O
The National Portrait Gallery acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders both past and present.
Aboriginal and Torres Strait Islander viewers are warned that this website contains images of deceased persons.
Privacy statement
The National Portrait Gallery is committed to protecting your privacy, including as a result of your interaction/s with our website. The Gallery is required to meet the mandatory requirements set out in the
Privacy Act 1988
(the Privacy Act).
Email newsletters
The Gallery offers a number of regular email bulletins including the monthly Portrait News, Circle of Friends updates and the Education mailing list for updates and special announcements. In sending email newsletters the Gallery complies with the Australian Government's
Spam Act 2003
. All bulk emails have an opt-out feature in their footer which, if utilised, completely removes the email address from the Gallery’s secure email service. Email addresses attached to one list are never merged or added into other Gallery lists.
Automatic logging of information
IP (Internet Protocol) addresses (an IP is the address of a computer) of visitors are automatically logged by our servers. The server makes a record of your visit and logs limited information for statistical purposes – your IP address, top-level domain name (.com, .gov, .edu, .com.au etc), the date and time of your visit to our site, pages accessed and documents downloaded, previous site visited and the type of browser used. These logs are used to administer the website and to diagnose problems in order to be able to rectify them. This data is also used for audience research to help us to improve the site.
IP addresses do not ordinarily contain any personally identifiable information and are aggregated for analysis. Such aggregate data may be used by the Gallery. Recording usage patterns helps us to identify popular areas of our site, and helps us to improve the site. Reports generated on aggregate data are periodically reported on as part of the Gallery’s internal governance.
Collection of personal information
The Gallery collects personal information through its website such as name, phone/fax number, email address/postal address when you provide it in order to receive specific Gallery services such as email newsletters, prize entries or memberships. This information is stored in secure Gallery databases. The information you provide will be used solely by the relevant Gallery staff for its intended purpose, as stated on those pages. Your name, contact details and other information will not be provided to any other person or third-party organisation without your consent.
Your provision of personal details is optional, however some services may not be available to you if you do not provide these details.
Use of cookies
A cookie is a small file sent by the Gallery’s web server onto your web browser software when you access the Gallery’s website. Some parts of the Gallery’s website may use cookies to maintain contact through a session. The cookies allows us to recognise you as you move from one page of this website to another. The cookies that are used by the Gallery website do not collect any personal information and we do not combine information collected through cookies with other personal information to tell us who you are other than to authenticate the user for security purposes.
If you prefer not to receive cookies, you can adjust your internet browser to refuse cookies or to warn you when cookies are being used. Refusal may make some parts of our websites inaccessible, unusable, or not function correctly.
The Gallery also uses the following companies and technologies:
Currently using
Google Analytics
to analyse usage statistics on our websites. This analysis is performed using data collected from the
portrait.gov.au
website and is used to improve the web experience of our users. No personally identifiable information is collected by Google from this website by the use of cookies. If you would like to opt-out of the Google Analytics anonymous profiling, you can do so
here
. You can find out more about the kinds of information that Google collects in their
Privacy Policy
.
Uses from time to time
DoubleClick
to provide online advertisement delivery and tracking. DoubleClick uses cookies for anonymous profiling purposes to tailor advertising to user's preferences. No personally identifiable information is collected by DoubleClick from this website. If you would like to opt-out of the DoubleClick anonymous profiling, you can do so
here
.
Google Adwords to provide remarketing, online advertisment delivery and tracking. Google use cookies to serve ads based on past visits to our website. You can find information about how you can opt out of Google's use of cookies by visiting Google's
Ads Settings
. Alternatively, you opt out of a third-party vendor's use of cookies by visiting the
Network Advertising Initiative opt-out page
.
Facebook to provide online advertisement delivery and tracking. Information on Facebook's
advertising policy and instructions
on how to opt-out are available on their
website
.
Disclosure
The Gallery will not disclose your personal information to any third party except when required by law and/or in accordance with the
Privacy Act
.
The Gallery may be required to disclose your personal information to third parties to provide the service you requested. For example, in purchasing products from our website, the Gallery will need to disclose personal information to third parties in order to bill and deliver your products. This disclosure, however, will only be made to fulfill the purpose for which you disclosed your personal information. We will not disclose your personal information for any other purpose unless you have authorised us to do so.
External links and social networking sites
This site contains links to other sites. The Gallery is not responsible for the privacy practices or the content of such web sites. The Gallery is also active in several social networking spaces such as Facebook and YouTube. Please be aware that the Gallery is not responsible for the privacy practices on these external platforms and users should familiarise themselves with each platform's conditions prior to contributing in these spaces.
Security
This site uses secure credit card facilities provided by a third party provider. All online sales are handled securely by the National Australia Bank’s e-commerce gateway. Further information on the privacy and security policies for this organisation is available on its website. The National Portrait Gallery does not collect or store any cardholder account data.
This site has security measures in place to protect against the loss, misuse and alteration of information under our control.
Contact details
If you have any questions about this Online Privacy Statement, please contact the
Online Manager
.
Mobile device app specific privacy policy
App Usage Context
The
In Bloom
app is primarily provided on National Portrait Gallery-owned devices for visitor use within the gallery environment. The app may also be made available for public download in the future. This privacy policy applies to both gallery kiosk usage and any future public distribution.
Gallery kiosk environment
The
In Bloom
app is primarily designed for use on gallery-owned devices within the National Portrait Gallery. When using the app on gallery devices:
Camera access is pre-configured by gallery staff for the face painting experience
All facial data processing occurs locally on the device
No personal information is collected or linked to individual users
Each session operates independently with no data retention between users
TrueDepth API and Facial Data Collection
Our face painting feature uses Apple's TrueDepth API to access facial data from your device's front-facing camera. This technology allows us to:
Track facial movements and expressions in real-time
Apply face paint effects accurately to your facial features
Provide augmented reality face painting experiences
What facial data we collect
3D facial mesh data and depth information
Facial feature positions and movements
Real-time facial expressions and head positioning
How we use this data
The facial data collected through the TrueDepth API is used solely for the face painting functionality within the app. This data is processed entirely on your device in real-time and is never stored permanently on your device, transmitted to our servers, or shared with any third parties.
Images and session data
Any images created during your AR face painting experience are stored temporarily in your device's memory only during the active session. These images are automatically removed when you end your session or when the next user begins their session. We do not save, store, or retain any images from your face painting sessions.
Data retention and storage
No facial data from the TrueDepth API is permanently stored anywhere
No session images are saved beyond the current app session
All facial tracking data is processed in real-time and immediately discarded
When you end a session, all associated data is permanently removed from memory
Gallery devices are configured to automatically clear all session data between users
Data sharing
We do not share any data collected through the TrueDepth API or any other app usage data with third parties. All processing occurs locally on your device with no external data transmission.
User control
On gallery devices: Camera access is pre-enabled to provide the intended gallery experience
For future public app versions: You must explicitly grant camera permission before the TrueDepth API can be used, and you can revoke camera access at any time through your device Settings > Privacy & Security > Camera
Face painting features will not function without camera access
You can end any session at any time to immediately clear all temporary data
Gallery staff can assist with any privacy concerns regarding device usage
Data Collection: Camera and TrueDepth Data
When using our face painting features, we access your device's camera and TrueDepth sensors to provide augmented reality effects. On gallery devices, camera access is pre-configured for the visitor experience. This facial data and any resulting images are processed locally on your device, stored only temporarily in memory during your session, and are never permanently stored or transmitted to our servers or third parties. Each session operates independently with automatic data clearing between users.
Disclosure: No Third-Party Data Sharing
We do not share any personal information, facial data, usage data, or images created within our app with any third parties. All data processing occurs locally on your device, and no data is transmitted to external servers or services.
Facial Data
Facial data collected through TrueDepth APIs is never stored, never shared with third parties, and never leaves your device. Any images created during face painting sessions exist only temporarily in memory and are automatically deleted when the session ends.
Facial Data Security
Facial data accessed through TrueDepth APIs is processed using Apple's secure framework
No facial data ever leaves your device or is stored permanently
Session images are held only in temporary memory and automatically cleared
We have implemented session-based data handling to ensure no persistent storage of sensitive information
App Privacy Inquiries
For privacy questions related to gallery device usage, you may speak with gallery staff or contact our Online Manager at
[email protected]
Related information
The Gallery
Visit us, learn with us, support us or work with us! Here’s a range of information about planning your visit, our history and more!
Support your Portrait Gallery
We depend on your support to keep creating our programs, exhibitions, publications and building the amazing portrait collection!
Plan your visit
Information on location, accessibility and amenities.
Home
Contact
Media
Privacy statement
User agreement
Social media and community guidelines
© National Portrait Gallery 2026
King Edward Terrace, Parkes
Canberra, ACT 2600, Australia
Phone
+61 2 6102 7000
ABN: 54 74 277 1196
The National Portrait Gallery acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present. We respectfully advise that this site includes works by, images of, names of, voices of and references to deceased people.
This website comprises and contains copyrighted materials and works. Copyright in all materials and/or works comprising or contained within this website remains with the National Portrait Gallery and other copyright owners as specified.
The National Portrait Gallery respects the artistic and intellectual property rights of others. The use of images of works of art reproduced on this website and all other content may be restricted under the
Australian Copyright Act 1968 (Cth)
. Requests for a reproduction of a work of art or other content can be made through a
Reproduction request
. For further information please contact
NPG Copyright
.
The National Portrait Gallery is an Australian Government Agency