Contact the Department for Education (DfE) - GOV.UK Cookies on GOV.UK We use some essential cookies to make this website work. We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. We also use cookies set by other sites to help us deliver content from their services. You have accepted additional cookies. You can change your cookie settings at any time. You have rejected additional cookies. You can change your cookie settings at any time. View cookies Contact the Department for Education (DfE) Check online for the information you need before you contact DfE Parents Find out how to: complain about a school complain about childcare apply for a school place appeal a decision about a school place get special educational needs and disability ( SEND ) support check school performance tables Teachers and childcare professionals Find out how to: become a teacher (including early years and initial teacher training) qualify to teach at a state or special school in England after your training check the list of approved early years qualifications come and teach in England from abroad search for a school in England or Wales contact Teachers’ Pensions if you have a question about your pension get your teacher reference number (TRN) Contact DfE by phone If you work in a school, you’ll need your unique reference number ( URN or UK PRN ) when you contact DfE DfE helpline Telephone: 0370 000 2288 Monday to Friday, 9am to 5:30pm Find out about call charges Contact DfE online You can contact DfE online to: submit a question or complaint report wrongdoing in the public sector (known as whistleblowing) make a freedom of information ( FOI ) request find out what information DfE holds about you (known as a subject access request) You’ll usually get a reply within 15 working days. Is this page useful? Maybe Thank you for your feedback Help us improve GOV.UK To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab