Patient Relations | Vanderbilt Children's Hospital Nashville, TN
Source: https://www.childrenshospitalvanderbilt.org/childrens-hospital/information/patient-relations
Archived: 2026-04-23 17:13
Patient Relations | Vanderbilt Children's Hospital Nashville, TN
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Children's Hospital
Patient Relations
At times you may be confused about who to talk to about your patient care experience. Our Patient Relations team at Monroe Carell serves as an advocate to enhance the patient experience. A Patient Relations specialist can assist you with many situations related to your patient experience, such as:
Questions or concerns about patient care
Questions about hospital policies and the teaching hospital environment
Patient rights
Information about advance directives
The formal grievance process for you and your family
Feedback for outstanding service
Call us at
(615) 322-6154
8 a.m. to 5 p.m. any day for assistance, complaints, praise or feedback.
If you calling outside these hours, listen to the recorded message. Press zero on your phone to be transferred to the Vanderbilt operator and request to speak with the Monroe Carell administrator on call.
Write to us at:
Patient Relations
1817 The Vanderbilt Clinic
Nashville, TN 37232-5612
Related information
About Monroe Carell Jr. Children's Hospital at Vanderbilt
Family and Visitor Services at Monroe Carell
Family Resource Center
Nurse Case Managers
Patient Safety Guidelines
Visiting Monroe Carell Jr. Children's Hospital at Vanderbilt
Skip to Main Content
Skip to Footer
Children's Hospital
Patient Relations
At times you may be confused about who to talk to about your patient care experience. Our Patient Relations team at Monroe Carell serves as an advocate to enhance the patient experience. A Patient Relations specialist can assist you with many situations related to your patient experience, such as:
Questions or concerns about patient care
Questions about hospital policies and the teaching hospital environment
Patient rights
Information about advance directives
The formal grievance process for you and your family
Feedback for outstanding service
Call us at
(615) 322-6154
8 a.m. to 5 p.m. any day for assistance, complaints, praise or feedback.
If you calling outside these hours, listen to the recorded message. Press zero on your phone to be transferred to the Vanderbilt operator and request to speak with the Monroe Carell administrator on call.
Write to us at:
Patient Relations
1817 The Vanderbilt Clinic
Nashville, TN 37232-5612
Related information
About Monroe Carell Jr. Children's Hospital at Vanderbilt
Family and Visitor Services at Monroe Carell
Family Resource Center
Nurse Case Managers
Patient Safety Guidelines
Visiting Monroe Carell Jr. Children's Hospital at Vanderbilt