UnityPoint Health - Iowa Lutheran Hospital Emergency Department

UnityPoint Health - Iowa Lutheran Hospital Emergency Department
UnityPoint Health - Iowa Lutheran Hospital Emergency Department
700 East University Avenue
Des Moines, IA 50316
515-263-5120
(Main Phone)
Current Hours:
Open 24 hours
Information
Number of patients waiting reflects the current number of patients waiting to be seen. This number changes frequently and is not exact.
Call 911
For life-threatening conditions that require emergency medical care, call 911.
Hours of Operation
Monday:
Open 24 hours
Tuesday:
Open 24 hours
Wednesday:
Open 24 hours
Thursday:
Open 24 hours
Friday:
Open 24 hours
Saturday:
Open 24 hours
Sunday:
Open 24 hours
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UnityPoint Health - Iowa Lutheran Hospital Emergency Department
Iowa Lutheran Hospital Emergency Department
The emergency department at
Iowa Lutheran Hospital
serves patients of all ages for trauma, medical, surgical and psychiatric evaluations. Iowa Lutheran Hospital is designated as a Level IV Trauma Center.
Features
Private, individual patient rooms
State-of-the-art digital radiology
Family waiting suites adjoining the two trauma rooms
Increased security
Easier access
Bedside registration
Increased mental health capacity - more space and extended hours
Chest Pain Accredited
What Type of Appointment Do I Need?
Primary Care
Urgent Care
Virtual Care
Emergency Care
Primary Care
Primary Care
encompasses the comprehensive treatment of a number of diseases in symptoms and specialties including pediatrics, internal medicine and family medicine. Rather than specializing in one particular area of medicine, the physician is trained to meet all the needs of patients as one point of contact.
Same-day appointments may be available.
Call your clinic or log in to
MyUnityPoint
to schedule with your provider or a member of their care team.
Examples of symptoms and conditions treated by a primary care provider can include:
Allergies
Cancer screenings
(for select cancers)
Disease management (asthma, high blood pressure, diabetes, obesity, etc.)
Long term care or treatment planning
Managing existing conditions (migraines, depression, anxiety, arthritis, etc.)
Medication refill and medicine checks
Minor medical problems and injuries
Ongoing symptoms (continued back pain, skin problems, etc.)
Physicals/
sports physicals
Substance abuse
Vaccinations
Primary Care Locations
Urgent Care
Urgent Care and Express
treat minor medical problems and injuries that are not life-threatening, but need the attention of a health care provider. These are not an alternative to the emergency room, but offer the ability to get walk-in care without an appointment for all patient ages. Urgent Care is available after hours, weekends and holidays. Our Urgent Care Clinics can provide medical treatment for minor illness and injuries such as:
Allergies
Burns
Colds
Coughs
Cuts (
Stitches
)
Earaches or Ear Infections
Fevers
Minor Medical Problems and Injuries
Minor Eye Care
Flu
Fractures (X-Ray On-Site at
Most Locations
)
Infections
Sore Throats
Sprains, Including Sprained Ankles (X-Ray On-Site at
Most Locations
)
Urinary Tract Infections (UTIs)
Yeast Infections
Certain Rapid Tests
Please note:
Flu shots, physicals and/or sports physicals are not offered at every urgent care location.
*If you are experiencing chest pain or shortness of breath, please go to the Emergency Department or call 911 immediately. For less serious medical issues, such as physicals, medication refills or to leave a message for your primary care doctor, you can access your
My UnityPoint
patient portal 24/7!
All Urgent Care Locations
Virtual Care
Connect with a UnityPoint Health provider online using
MyUnityPoint
to access virtual urgent care. Virtual care doctors can diagnose, recommend treatment and prescribe medication when necessary for
commonly treated conditions
. Available every day, 8 a.m. to 8 p.m. for individuals 2 years and older located in Iowa, Illinois, Nebraska and South Dakota.
Virtual care
should be used for minor, common ailments and illnesses. Some examples, and the qualifying age to receive virtual urgent care for that condition, include:
Condition
Virtual Urgent Care
Acne
2+
Burn
2+
Cold/Flu
2+
Cold Sores
13+
Constipation
2+
Cough/Upper Respiratory Infection
2+
Diarrhea
2+
Fever
2+
Head Lice
2+
Heartburn
2+
Headache/Migraine
18+
Joint Pan
2+
Rash
2+
Red Eye
2+
Sinuses
2+
Sore Throat
2+
Urinary Tract Infection
13+ (female only)
Vaginal Infection (yeast/bacterial vaginosis)
18+
Vomiting
2+
Get Virtual Care
Emergency Care
Emergency rooms are open 24 hours a day, seven days a week for severe or life-threatening conditions. Conditions that require emergency care include excessive bleeding, broken bones, chest pain or trouble breathing. Emergency services include diagnostic testing and access to specialists.
Call 911
Find a Hospital
Examples of symptoms and conditions treated by emergency departments can include:
Symptoms of a
heart attack
, including severe
chest pain
, sweating and
shortness of breath
.
Profuse bleeding or blood loss that continues even after direct pressure has been placed on the wound.
Severe abdominal pain.
Sudden dizziness, weakness, loss of coordination, balance or vision problems, which are signs of
stroke
.
High fever
and
vomiting
that continues nonstop for several hours.
Signs of meningitis
for adults:
severe
headaches
, neck/joint pain and stiffness, vomiting, high temperature, sensitivity to light or
babies and small children:
high-pitched whimpering/crying, lethargy, fussiness, restlessness, high fever, vomiting, cold extremities, refusing food, pale or blotchy skin.
Seizures
lasting longer than five minutes.
Injuries occurring from an accident or fall - intense back or neck pain, obvious compound fractures and/or dislocations of bones, deep cuts and severe burns.
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