Text Messaging | Department of Human Services | Commonwealth of Pennsylvania

Text Messaging | Department of Human Services | Commonwealth of Pennsylvania
Text Messaging
You can now receive text messages from the Department of Human Services with updates and alerts about your benefits. This is the easiest way to receive in-the-moment news from us, and it is easy to sign up.
Overview
Don’t miss important information about your benefits.
Sign up for text and email messages about your DHS benefits and you’ll receive benefits-related message, including:
Updates
Reminders
Alerts
Renewal information
How to get texts & emails about your benefits
To opt-in for text messages from us, follow the instructions below:
Go to our
COMPASS Benefits Portal
and login to your MyCOMPASS Account.
Or
signup
if you don’t already have one.
Click on
Text Message Portal
on the
left-hand side
of the dashboard and answer the questions:
Would you like to receive Text Message Notifications?
Please indicate English or Spanish
Please select which notifications you would like to receive: Renewal and/or Verifications
I have read the Terms and Conditions
Enter the phone number to which you would like to receive text messages
After you click “Submit” you will receive a green spinner while COMPASS checks your information – IF your submission is:
Successful -
a green banner at the top will say, "Your Text Message Preferences have been updated. Please click 'Next' to continue."
Unsuccessful
- a red error box will say, "Your Text Message Preferences have not been saved. The number you have entered cannot receive Text Messages."
Contact
Got questions or need help with COMPASS?
Phone
Call the COMPASS Helpline 1-800-692-7462 between 8:30 a.m. and 4:45 p.m., Monday through Friday
Call: 1-800-692-7462
Web Form
If you have questions during non-business hours or prefer, submit a form.
DHS Feedback Form