US
Bluefield University Support Portal - Knowledge base
Bluefield University Support Portal - Knowledge base
Bluefield University Support Portal
Knowledge base
New ticket
IT Support
Authentication (MFA) Support
Used to support Microsoft Authenticator.
How to Set Up Multi-Factor Authentication (MFA) on a New Device
Updated: Thursday, March 19, 2026
How to Set Up Multi-Factor Authentication (MFA) for your Microsoft 365 Account
Updated: Thursday, March 19, 2026
account access
authenticator app
mfa
microsoft authenticator app
micrsosoft 365
multi-factor authentication
Canvas Support
Support for Canvas issues related to online class/coursework.
How to Access your Digital Textbooks/Materials in Canvas Using VitalSource Login
Updated: Tuesday, April 29, 2025
bookshelf
courseware
ecampus
textbook
How to Obtain Digital Textbook Access Codes on eCampus Connect
Updated: Thursday, September 11, 2025
bookshelf
ecampus
textbook
How To Access Canvas
Updated: Tuesday, April 29, 2025
canvas
learning management system
Cloud Storage Support
How to Share Files through OneDrive
Updated: Thursday, March 19, 2026
document sharing
file sharing
onedrive
Jenzabar Support
Support for administrative software such as Jenzabar and Powerfaids.
How to Update Jenzabar
Updated: Tuesday, April 29, 2025
jenzabar
support
update
Login/Account Access Support
How to Access the Microsoft 365 Suite
Updated: Thursday, September 11, 2025
microsoft 365
microsoft teams
office 365
onedrive
outlook
teams
How To Reset Your Password
Updated: Tuesday, November 18, 2025
account
forgot password
password
password reset
reset
Network/Phone Support
Support for internet connection or phone issues.
Network Troubleshooting Tips
Updated: Wednesday, July 23, 2025
network
wi-fi
BU Campus Network: Frequently Asked Questions
Updated: Wednesday, July 23, 2025
campus network
internet
network
wifi
wi-fi
How to Find your Device's MAC Address
Updated: Friday, June 27, 2025
console
device
gaming
internet
wi-fi
wireless
Tablet Support
How to Request an iPad Repair Using AppleCare+
Updated: Friday, May 2, 2025
apple
ipad
repair
replacement
How to Use the Bluefield University Network
Updated: Thursday, September 11, 2025
ipad
network
phone
wi-fi
wireless
How to Troubleshoot iPad Issues
Updated: Tuesday, April 29, 2025
apple
ipad
troubleshoot
How to Reset your iPad to Remove Bluefield Management
Updated: Tuesday, April 29, 2025
#apple
#ipad
#reset
wi-fi
ipad
network
apple
bookshelf
ecampus
internet
onedrive
textbook
View all...
Light
Dark
Auto
Get help for this page