Patient notice regarding technology issue and privacy incident Statements Patient notice regarding technology issue and privacy incident Share this Article Patient notice regarding technology issue and privacy incident April 8, 2026 Share this Article Providence is providing notice of a technology issue that may have involved patients’ personal information. Many health care organizations, including Providence, participate in local and national electronic Health Information Exchanges (HIE) to share certain health information between different health care providers to improve care coordination, quality and efficiency. This technology issue originates from Health Gorilla, a health information network connected through Providence’s electronic health record system (Epic). On Feb.11, 2026, Providence was notified of an issue related to how some information for Providence’s patients was potentially being accessed and shared by some participants of an HIE managed by Health Gorilla. The allegation relates to data exchange activity that occurred between August 30, 2024 and December 8, 2025. At this time, there is no indication that Providence patient medical records were hacked or stolen by any third party, including Health Gorilla or its participants. However, some information may have been accessed or shared by certain participants without a defined business need. Information shared through a HIE can include patients’ full name, date of birth, address, phone number, insurance information policy number, emergency contact information, dates of service, places of service, test results, medications, diagnoses and other clinical records used by care teams. All impacted patients have been notified and offered one year of no-cost identity protection services. Those with additional questions or concerns may contact IDX at 1-888-202-1558. No Previous Articles Next Article Our commitment to pricing transparency and helping health care consumers understand their costs Providence believes price transparency is essential to improving health care in the U.S. Patients deserve t... Most Recent Articles Our commitment to pricing transparency and helping health care consumers understand their costs Providence believes price transparency is essential to improving health care in the U.S. Patients deserve transparency that delivers what they need to make informed decisions about their care. Read Article Return to Home Streams Our Services Departments Brain & Spine Cancer Cold & Flu Diabetes Heart & Vascular Infectious Diseases Maternity Mental Health Nutrition Aging Well Orthopedics & Sports Medicine Pediatrics ExpressCare Weight Management Alternative Medicine Regional News Alaska California Montana Oregon Texas Washington Community Involvement About Clinical Care News CEO Insights Our Annual Report Values in Action Environmental Stewardship Perspectives Podcasts Digital Innovation Inside DIG Distributed care Personalization Health equity Behavioral health Innovation @ scale Industry disruption Share this Hub