Contact Us - White Memorial - Adventist Health

Contact Us - White Memorial - Adventist Health
About Us
Contact Us
Help lines and resources to keep you informed
Need help?
Dial 911 for medical emergencies. For medical questions, contact your physician. For general hospital questions, please call our main number below.
Call 323-268-5000
At Adventist Health White Memorial, we know you’re not just a patient — you’re so much more. That’s why we offer help lines and resources to keep you informed, resolve concerns, and make your healthcare experience as easy as possible. Please reach out for support.
Call us
Call 911 or visit your nearest emergency room if you need immediate medical attention.
Main hospital and general information
323-268-5000
Admitting (extension 13344)
323-260-5000
Financial services
323-307-8987
Graduate medical education
323-260-5781
Human resources
323-265-5049
Medical records (extension 10122)
323-268-5000
Outpatient laboratory
323-343-1400
Pharmacy - White Memorial Plaza
323-221-6000
Physical Rehabilitation Center
323-260-5836
Physician referrals
323-265-5050
Resolving concerns (extension 78595)
323-268-5000
Transportation
323-260-5850
Resources for patients
Information for individuals who have received care at our medical offices.
Billing and insurance
You can make a payment securely online with
Adventist Health Bill Pay
or by calling
800-593-1551
. You will be asked to provide the Access Code or Payor ID # on your statement.
Medical records and patient portal
Request your medical records
easily online
.
Use the
MyAdventistHealth patient portal
for access to your personal health information
Recognize a hero
Do you know a hero who works at Adventist Health White Memorial in Los Angeles or Montebello? The Heroes award recognizes Adventist Health White Memorial individuals or teams who go above and beyond in living our mission and exemplifying our values.
To nominate a hero, please complete this
form
.
Patient care and safety concerns
If you, or someone you know has concerns about patient care, or safety at Adventist Health White Memorial, you may file a complaint/grievance with this hospital by writing, calling or email:
Concerns Hotline:
323-307-8595
Adventist Health White Memorial
Safety and Accreditation Department
1720 Cesar E. Chavez Avenue, Los Angeles, CA 90033
Email:
calderpj@ah.org
Resolving concerns
We are committed to providing excellent care. If you feel we aren’t delivering on this commitment, please speak to any staff member. A unit or department supervisor can also assist you.
If you still have any concerns, please contact our Adventist Health White Memorial concern line at
323-268-5000
, ext. 78595 or email
MyExperience@ah.org
.
If your concern cannot be resolved through our organization, you can contact the organizations below with your concern:
California State Department of Public Health
Phone:
800-554-0354
Online:
Cal Health Find Database
The Joint Commission
Phone:
800-994-6610
Email:
Complaint@jointcommission.org
Resources for others
Information for employees, providers, and other community members.
Employees
For employment verification, please call
866-604-6572
. For other resources, please log in to the
Connect intranet
using your Adventist Health credentials.
Job seekers and applicants
Learn more about our open positions and apply for jobs through our
careers
page. If you have questions about our careers, contact us at
AHCareers@ah.org
.
Media inquiries
Please contact marketing and communication at
hernanbt@ah.org
or
hausergm@ah.org