Courses Archive - Keech Hospice
Source: https://keech.org.uk/courses
Archived: 2026-04-23 17:14
Courses Archive - Keech Hospice
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Education and training
We are the destination for education across Bedfordshire, Luton and Milton Keynes. Providing everyone with FREE first class palliative care, end-of-life care, loss and bereavement support training.
Download the 2026/2027 prospectus
Welcome to our learning and development programme, created to support
everyone
who wants to build confidence, compassion, and practical knowledge in end‑of‑life care. Our training is open to all: healthcare professionals, social care teams, community members, volunteers, carers, and anyone wishing to better support others.
You do not need to work for Keech Hospice or be in a clinical role to take part.
We offer a wide range of sessions throughout the year, including introductory courses, specialist masterclasses, and full study days. Training is available both online and in person, covering essential topics across palliative care, end‑of‑life support, and bereavement.
All our courses are developed in alignment with the
NHS England ‘Career Pathway, Core Capabilities and Education Framework for Palliative and End‑of‑Life Care in England’ (2025)
. This ensures they equip the wider health and social care workforce with the skills, knowledge, and attitudes required to deliver high‑quality palliative and end‑of‑life care (PEoLC).
But our learning extends beyond professionals. Many of our sessions are designed for the general public, offering accessible, practical skills for anyone who wants to support people with compassion and confidence. To help you find the right fit, each course is grouped into three clear tiers based on knowledge and experience.
We are also proud to host
Compassionate Communities workshops
, open to everyone. These workshops place empathy at their heart, helping people build resilience and confidence to have meaningful conversations and make a real difference in their families, workplaces, and communities.
If you’re unsure where to begin or can’t find exactly what you need, we’re always here to help. Contact us at
learning@keech.org.uk
or call
01582 497898
to discuss your requirements.
How to book
Booking your course is quick and simple! You’ll be redirected to the Keech Hospice LMS site.
First time here?
Just click ‘
Get Started Here
’ to create your account.
Been before?
Log in using the password you chose previously. Once you’re in, you can pick a course date that works best for you, and you’ll automatically receive a handy reminder by email.
After you’ve registered once, you’ll be able to view and book any of our courses whenever you need – easy!
Tier 1: Foundation
The Foundation tier provides essential knowledge about palliative and end-of-life care. Most courses in this tier are specifically designed for registered health and social care professionals and are clearly identified as such.
Tier 2: Fundamentals
The Fundamentals tier builds on the knowledge gained in the Foundation modules. It is designed for both qualified and unqualified delegates who regularly care for patients with palliative and end-of-life needs.
Tier 3: Advanced
We recommend completing the Fundamentals modules before starting advanced training. This tier is tailored for health and social care professionals who specialize in palliative and end-of-life care.
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Study day
Workshop
Topic
Cancer
Care and care planning
Children
Communication
Community
End-of-life
Inclusive Health Series
Leadership and management
Pain and symptom management
Pallative care skills
Self-care
Level
Compassionate Communities
Tier 1 - Foundation
Tier 2 - Intermediate
Tier 3 - Advanced
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Show virtual courses only
Communities of Practice
In this section you will find out more about Project Echo. Keech Hospice has a Community of Practice for Transition and hosts ECHO sessions with a focus on transition for young people with palliative care needs.
ECHO Transition
Our ECHO Community of Practice focuses on Transition for young people with palliative care needs.
Project Echo aims to create communities of practice using virtual meetings to provide support and learning, expanding specialist knowledge and understanding.
Developed through the work of Dr. Sanjeev Arora in New Mexico it has grown into a worldwide movement aimed at improving patient care in underserved areas.
Get in touch to find out more and register your interest.
Get in touch
Social Care Champions
For all who have completed our end-of-life care champions course and are working across Bedfordshire, Luton and Milton Keynes.
Each session will provide an invaluable opportunity to update one another on your work, engage in peer learning and update and deepen learning through further teaching sessions.
Get in touch to find out more and register your interest.
Get in touch
Professional Nurse Advocate
This Professional Nurse Advocacy (PNA) Community of Practice allows hospice PNAs to promote and share best practice across all areas of England:
To provide a support network for practising Hospice PNAs across all areas of England.
To provide a forum to share good practice across the hospice PNA community.
To provide a point of contact for staff working in hospices who are new to the PNA role.
To highlight any development opportunities relevant to the role.
To share any health and wellbeing resources/strategies to support hospice care staff.
Membership is open to all qualified PNAs working in hospices across all of England regions.
The Community of Practice will be an hour-long monthly online meeting.
Get in touch
Clinical Student Placements
At Keech Hospice, we believe in the power of inclusion.
We welcome and celebrate the unique perspectives, skills and life experiences that everyone brings – whether you’re a member of staff, a volunteer or on placement with us. By fostering a truly inclusive environment, we ensure everyone feels valued, respected and empowered to thrive. Because at Keech, everyone is welcome – whatever your age, background or circumstance.
Get in touch
Keech’s training made such a difference to my confidence and approach to palliative care
Our Foundation Children’s Palliative Care course helped Sanjeev strengthen his practice as a Palliative Care Nurse
We’re committed to empowering health and social care professionals to deliver compassionate, high-quality care
Tracy Plunkett, Head of Learning Development & Research Keech Hospice
I enjoyed the session and learnt a lot. I will apply a lot of what I have learnt in the workplace and in my home life
Compassionate communities workshop participant
Our team
The Keech Hospice Learning team are a dedicated group of professionals committed to enhancing the quality of palliative care.
With expertise in diverse fields, including nursing, social work, and therapy, they play a pivotal role in educating and empowering healthcare providers. This includes a dedicated lecturer practitioners Judith Dimmock and Chris May, our Practice Educators Juliet Nayler and Sasikala Chandrasekar, Karen Hibbert, our Compassionate Communities lead and Mohammed Rahman our dedicated Community Connector.
Our approach extends beyond traditional care, focusing on holistic approaches, pain management, and emotional support for patients and families. Through workshops, training sessions, and collaborative initiatives, we equip individuals with the knowledge needed to navigate challenging circumstances, fostering a culture of empathy within the healthcare community and beyond.
Frequently asked questions
Who can attend your courses?
Each course is different, but for guidance we have included a ‘who is it for’ descriptor in the outline for each course.
’Our Tier 1-3 courses are open to any registered health and social care professional (such as nurses, doctors, paramedics and social workers) wishing to gain more confidence in palliative and end of life care diagnosis. In addition, many courses are also available to the wider public.
Our Compassionate Communities workshops are open to anyone.
What is a compassionate community?
A compassionate community is one in which everyone recognises that we all have a role in supporting each other, particularly during periods of crisis and loss.
It’s about making a difference by enabling people within the community to make a personal connection with another person in whatever way shows compassion, kindness, and care.
We deliver this through a series of workshops openly talking about death, dying and bereavement, supporting participants to learn more about body language, the spoken word and how taking time to listen can make a real difference.
Our aim is to the leave participants better able to go into their community, better informed and feeling more confident in having these conversations.
Are all your courses in-person?
No, our courses are a mixture of virtual and in person. We have included the information for each course in the course descriptor.
Are all your courses FREE?
Most of our courses are free of charge to everyone in Bedfordshire, Luton and Milton Keynes, whether you are a member of the public, healthcare professional or work for a local authority or the NHS. Some courses may have a small fee for those outside the Bedfordshire, Luton and Milton Keynes region or offered by our partner providers.
Related content
Tier 1 - Foundation
Effective Teaching Skills
Course content
Does your role include teaching patients, colleagues, volunteers or the public? If so, this practical course is designed to increase your confidence by enhancing your knowledge of teaching theory. To learn from each other how to facilitate learning in different settings to different people. It will provide you with resources to help plan and practice teaching sessions. Explore how to enhance the engagement of learners so they and you feel more comfortable and confident when facilitating learning.
Day 1
Learning theories
How do adults Learn?
What implications does this have for teaching adults?
What educational tools can we use to effectively engage adult learners?
Day 2
From theory to practice
Group working
Preparing, Planning , Facilitating training face to face and virtually
Practical solutions to managing classrooms
Equitable education for all and EDI
Utilising digital solutions including AI
Preparing for day 3
Day 3
Presentation
For each learner to facilitate a 10-minute presentation about a topic of their choice to include a learning theory and the related theorist.
There will then be a 5-minute Q and A after the presentation.
The presentation is formative. Verbal and written feedback will be provided to each presenter by their peers and lecturers in a constructive and supportive manner to aid and consolidate their learning.
Who is it for
There is an expectation that candidates will be involved in teaching after the course, at a minimum of two sessions per year.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Effective Teaching Skills
Monday 13, Tuesday 14 and Thursday 30 July
Monday 19 and Tuesday 20 October, and Monday 9 November
Tier 1 - Foundation
Non clinical communication skills
Course content
What can I gain from attending? This session aims enhance your ability to hold essential conversations with confidence and explore potential barriers, by identifying your own particular challenges. To explore communication skills helpful in emotionally, distressing situations, common to palliative and end-of-life-care and assist you in looking after yourself.
Who is it for
Non clinical staff
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Non clinical communication skills
Wednesday 22 April
Wednesday 24 June
Wednesday 9 December
Wednesday 10 February 2027
Tier 1 - Foundation
Psychological Assessment Skills
Course content
To enhance skills in the detection and first-line intervention for psychological distress in people with cancer and their families.
Who is it for
Cancer MDT keyworkers (typically CNSs, community macs) to complete this training, then maintain & develop their skills through ongoing Level 2 supervision groups.
We also welcome other cancer care staff (e.g. AHPs, ward or day unit senior nurses etc.) to join this programme too when spaces allow. Must have already completed the advanced communication skills training or an alternative communication skills course of that level.
Delegates will need to attend all three dates.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free
Dates and Registration
Psychological Assessment Skills 2026
Day 1 Thursday 10 September
Day 2 Thursday 17 September
Follow-up session Thursday 22 October
Psychological Assessment Skills
Psychological Assessment Skills 2027
Day 1 Wednesday 20 January
Day 2 Wednesday 27 January
Follow-up session Thursday 25 February
Psychological Assessment Skills
Tier 1 - Foundation
Supporting dying patients for rapid response and virtual ward staff
Course content
As healthcare evolves in line with the NHS 10 year Health Plan – Fit for the Future, more end-of-life care is being delivered in community settings by acute care professionals—often without formal palliative training. This shift brings new challenges: recognising when someone is dying, understanding palliative needs, and navigating the emotional and clinical uncertainties that come with end-of-life care.
Morning sessions will explore:
The difference between palliative and end-of-life care
How to recognise palliative need in community settings
What “normal dying” looks like—and how to talk about it
Key frameworks: ACP, ReSPECT, PACT, and Treatment Escalation Plans
Recognising when someone may be dying—and responding appropriately
Providing care in the last days of life
Afternoon session: Participants will engage in simulated scenarios, applying theory to practice in a safe, reflective environment—building confidence in real-world decision-making and communication.
Who is it for
This study day is designed to support rapid response and virtual ward staff in developing the confidence and skills to deliver compassionate, person-centred care outside the acute environment.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free
Dates and Registration
Supporting dying patients for rapid response and virtual ward staff
Wednesday 6 May
Tuesday 29 September
Thursday 25 February 2027
Register here
Tier 3 - Advanced
DNACPR and ReSPECT Writers – 2 days course
Course content
This practical 2 day course is for senior clinicians who have advanced care planning discussion with their patients including discussing DNACPR and ReSPECT and as part of their role. Who with agreement of their organisations plan to enhance their role by completing these forms during of following these discussions. This extension of their role will ensure people and those important to them can plan and discuss their preferences for care and treatment including not attempting cardio pulmonary resuscitation to enable them to die naturally in a place of their choosing.
Using scenario-based simulation with an actor. The learners will be supported by the group to enhance their skills and knowledge, share good practice and reflect on previous experiences of these complex emotive discussions. This will provide the candidates with the confidence to discuss these complex issues with their patients and those important to them and using the insights from the day to begin with support from their employers to complete the competencies in preparation for practice.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
DNACPR and ReSPECT Writers
Tuesday 14 and Wednesday 15 April
Tuesday 28 April and Wednesday 29 April
Thursday 4 June and Friday 5 June
Wednesday 12 August and Thursday 13 August
Thursday 29 October and Friday 30 October
Thursday 10 and Friday 11 December
Wednesday 3 and Thursday 4 February 2027
Register here
Tier 2 - Intermediate
Advance care planning ReSPECT and personalised care
Course content
This course introduces the universal principles of Advance Care Planning, Recommended Summary Plan for Emergency Care and Treatment emphasizing these sensitive conversations, personalised plans, and shared decision-making with professionals. It also covers reviewing care plans and provides an understanding of palliative and end-of-life care, guided by the five ‘Priorities of Care for the Dying Person.
Who is it for
Healthcare professionals who are caring for palliative patients and their families who would like to enhance their skills and knowledge of how to have sensitive conversations and support people to make plans for their future care and treatment. This course enables specialist nurses and senior clinicians who have these conversations to enrol on Respect & DNACPR Writers course.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Dates and Registration
Advance care planning ReSPECT and personalised care
Wednesday 20 May
Friday 17 July
Friday 11 September
Tuesday 24 November
Thursday 21 January 2027
Thursday 18 March
Register here
Tier 2 - Intermediate
Oncology series – Signs and symptoms of cancer and oncology palliative emergencies
Course content
To have a greater understanding of treatments and pathways and the patient journey. Increase in knowledge for oncological and palliative care emergencies.
Who is it for
Any healthcare professional or member of the public who wishes to learn ways of coping with difficulties.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Signs and symptoms of cancer and oncology palliative care emergencies
Tuesday 23 June
Wednesday 16 December
Register here
Tier 2 - Intermediate
Integrated Palliative Outcome Scale (IPOS)
Course content
The integrated Palliative care Outcome Scale (IPOS) is a validated multidimensional outcome measure which can be used in clinical care to assess patients’ symptoms and concerns and monitor changes over time.
Who is it for
This course is designed for healthcare staff who support Palliative and End of life care patients in any setting.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Integrated Palliative Outcome Scale (IPOS)
Friday 17 April
Friday 19 June
Friday 7 August
Friday 25 September
Friday 20 November
Friday 15 January 2027
Friday 12 March 2027
Register here
Tier 1 - Foundation
ReSPECT
Course content
This is a Treatment Escalation Plan, revolving around person-centered conversations around appropriate, future, treatment options. We will be providing monthly, half hour sessions for all health and social care staff, online, various days and times, to facilitate understanding this new documentation process.
Who is it for
All health and social care staff.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free
Dates and Registration
Friday 6 March - 9.30-10am
Monday 16 March - 2-2.30pm
Register here
ReSPECT
Tuesday 31 March
Monday 13 April
Tuesday 26 May
Wednesday 10 June
Thursday 23 July
Monday 17 August
Tuesday 15 September
Wednesday 14 October
Tuesday 24 November
Friday 18 December
Monday 11 January 2027
Tuesday 23 February 2027
Wednesday 31 March 2027
Register here
Tier 3 - Advanced
Masterclass
Course content
Each evening masterclass will offer exposure to key areas and themes of interest surrounding palliative and of end-of-life care with each one being delivered by a valued and expert speaker. Each morning masterclass will be delivered by experts by experience and relate to the previous evening masterclass.
Who is it for
Masterclasses are aimed at senior healthcare professionals across the health sector who wish to learn more around specific key areas.
Cost
FREE
Dates and Registration
Masterclass
Thursday 7 May
Wednesday 9 July
Thursday 10 September
Thursday 5 November
Thursday 7 January - 2027
Thursday 4 March - 2027
Register here
Compassionate Communities
Inclusive Health Series
Course content
A series related to inequalities and inequity within palliative care.
The main focus is to highlight many lesser taught and misunderstood areas in care that require addressing when providing care for patients and relatives who are living with a life limiting condition.
Who is it for
Any health care professional or non-care professionals wishing to expand knowledge and awareness within these areas of need.
Cost
Free
Dates and Registration
Talking More About Inclusive Healthcare
Tuesday 14 April, 2 – 3pm
Register here
Palliative Care and the Homeless Community
Friday 8 May, 2 – 3pm
Register here
What Have I Done To Deserve This: addressing the needs for the LGBTQIA+ community living with a palliative illness
Friday 5 June, 2 – 3pm
Register here
Racialism and Casteism in Palliative Care
Thursday 2 July, 2 – 3pm
Register here
Improving Palliative Care within Prison Services
Thursday 3 September, 2 – 3pm
Register here
Living with Learning Disabilities and a Life-limiting Condition
Wednesday 7 October, 2 – 3pm
Register here
Addressing Palliative Care Needs within Frail and Ageing Communities
Wednesday 4 November, 2 – 3pm
Register here
Improving Palliative Care for People Living in Poverty and Deprivation
Tuesday 8 December, 2 – 3pm
Register here
Palliative Care for the Gypsy, Traveller and Roma Communities
Wednesday 6 January 2026, 2 – 3pm
Register here
Mental Health and Palliative Care
Friday 5 February 2026, 2 – 3pm
Register here
Tier 2 - Intermediate
Signs and symptoms of Cancer and Oncology and Palliative Emergencies
Course content
Oncology Series.
To have a greater understanding of treatments and pathways and the patient journey. Increase in knowledge for oncological and palliative care emergencies.
Who is it for
Any healthcare professional or member of the public who wishes to learn ways of coping with difficulties.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Monday 15 December – 10am – 12.30pm
Register here
Compassionate Communities
Muslim Death Practices
Course content
Learn more about the Muslim/Islamic death culture and practices, with an interactive session about shrouding and washing the body. The workshop will involve: - The framework for Muslim death practices. Cultural diversity in the Muslim community – differentiating between what is a religious cultural death practice. Death practices according to the Islamic faith. Death practices in accordance with Islam. Practical demonstrations of washing and shrouding the body.
Who is it for
Any healthcare professional or member of the public.
Location
virtual
Keech Hospice (KH)
Fountain Suite, Keech Hospice,
Great Brammingham Road,
Luton, LU3 3NT.
Cost
FREE
Dates and Registration
Registration link coming soon, please contact learning@keech.org.uk for more details
Delivered in-person
Wednesday 6 May
Tuesday 13 October
Book Now
Compassionate Communities
Digital Memories Matter
Course content
Have you thought about what will happen to your digital footprint? What do we mean by digital assets? This workshop will provide you with an understanding of what your digital legacy means, what your digital assets are, where to go for help and how to turn this into conversation with family and friends.
Who is it for
Any healthcare professional or member of the public.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Digital Memories Matter
Thursday 14 May
Thursday 17 September
Tuesday 12 January 2027
Book Now
Compassionate Communities
Compassionate Friends skills workshop
Course content
A compassionate community is one in which everyone recognises that we all have a role in supporting each other, particularly during periods of crisis and loss. We want to create a community of Compassionate Friends across the areas where we deliver care to help dispel the myths about dying and bereavement, helping communities to be better informed and more confident in a having these conversations.
The main areas covered:
Explaining what a Compassionate Community is.
Interpersonal skills – how to use your listening skills, body language, spoken word and empathy.
Dispelling the myths and taboos around talking about death and dying.
How to start a conversation – questions to ask and potential responses to help you deal with the conversation.
Considering your own networks within your community and how you could tap into these.
Looking after yourself.
Useful resources.
Making your pledge to your community.
Who is it for
Any healthcare professional or member of the public.
Location
virtual
Virtual and in-person
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Compassionate Friends Skills Workshop
Monday 18 May
Monday 5 October
Wednesday 20 January 2027
Book Now
Tier 3 - Advanced
Transition to Autonomous Practice Course
Course content
6 session programme funded by the BLMK and Hertfordshire and West Essex Integrated Care Boards and administered by Keech Hospice.The programme comprises six sessions which must all be attended to receive certification. Participants will meet regularly with a specialist mentor, reflecting on practice and taking part in action learning sets. Each day of the course is themed around an aspect of your specialist role:
Six session programme
Day 1Setting the scene and developing self.
Day 2Leadership and collaborative practice.
Day 3Developing self and others, through
teaching and audit.
Day 4Improving quality and developing practice.
Day 5Developing self through self-management
and self-care.
Day 6Developing self: theory to practice.
Who is it for
For Nurse/AHPs transitioning from a generalist to a specialist/site specific role in Palliative and End-of-life Care, Oncology and Life-Limiting Conditions.
Location
none
Grove House, Waverley Road, St Albans, Hertfordshire, AL3 5QX.
Cost
FREE
Dates and Registration
Transition to autonomous practice
Day 1 - Thursday 3 September
Day 2 - Thursday 15 October
Day 3 - Thursday 19 November
Day 4 - Thursday 17 December
Day 5 - Thursday 14 January
Day 6 - Thursday 25 February
Register here
Tier 3 - Advanced
Advanced communication skills
Course content
This course is for experienced healthcare professionals who have difficult conversations on a daily basis and have previously attended a level of communication training. This includes nursing staff at band 6 or above, GP’s and other senior staff involved in breaking bad news with palliative patients.
This 2-day course will provide you with key communication strategies for managing difficult conversations you may experience in your role. This training gives you the opportunity to explore scenarios and learn different techniques and confidence to deal with patients and/or family members situations in the future.
Who is it for
All experienced healthcare professionals who have difficult conversations as part of their everyday role and have had previous communication skills training.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
£500 per delegate for the 2-day course
Fees are required on application. Previous delegates have been able to obtain funding from external organisations, particularly those from hospice and community nursing settings.
Dates and Registration
For enquiries and to book onto the course, please contact: education@stfrancis.org.uk
Advanced communication skills
Wednesday 8 and Thursday 9 April
Thursday 7 and Friday 8 May
Wednesday 3 and Thursday 4 June
Wednesday 1 and Thursday 2 July
Wednesday 16 and Thursday 17 September
Tuesday 6 and Wednesday 7 October
Wednesday 11 and Thursday 12 November
Wednesday 2 and Thursday 3 December
Tier 2 - Intermediate
Personalised Care and Support Planning
Course content
Care and Care Planning.
This course introduces the universal principles of Advance Care Planning, emphasizing sensitive conversations, personalized plans, and shared decision-making with professionals. It also covers reviewing care plans and provides an understanding of palliative and end-of-life care, guided by the five ‘Priorities of Care for the Dying Person.’
Who is it for
Healthcare professionals who are caring for palliative patients and their families.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Monday 8 December - 1.30-5pm
Monday 23 February 2026 - 1.30-5pm
Register here
Tier 2 - Intermediate
Oncology series – Understanding of cancer and treatment
Course content
An understanding of the most common cancers and treatments and side effects. An awareness of the staging process and diagnostics.
Who is it for
Any healthcare professional or member of the public who wishes to learn ways of coping with difficulties.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Understanding of cancer and treatment
Friday 22 May
Wednesday 25 November
Register here
Tier 2 - Intermediate
Study Day – Nausea and Vomiting
Course content
This day will explore the symptoms of Nausea and Vomiting and explore the reasons this common symptom arises in palliative care, along with clinical rationale for assessment and finding relief.
Who is it for
Healthcare professionals who are caring for palliative patients and their families.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free to those working inside Bedfordshire, Luton and Milton Keynes. £25 outside
Dates and Registration
Wednesday 25 February – 10am-4pm
Register here
Nausea and vomiting
Wednesday 17 June
Wednesday 24 February 2027
Register here
Tier 2 - Intermediate
Study Day – All Age Advance Care Planning (ACP)
Course content
palliative and end-of-life care regularly, whether qualified or unqualified. It will cover in some detail the various components of what a good advance care plan may look like, with plenty of time for questions and discussion. The course is delivered by experts within their fields of practice.
Who is it for
This is a Tier 2 ‘Fundamentals’ study day. Ideally, you will have attended a Tier 1 course, such as the ‘Essential Advance Care Planning’ session and are ready to build upon that knowledge and explore further.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free to those working inside Bedfordshire, Luton and Milton Keynes, £25 outside
Dates and Registration
All Age Advance Care Planning (ACP)
Wednesday 27 May
Wednesday 21 October
Register here
Tier 2 - Intermediate
Study Day – Palliative Management of Breathlessness and Secretions
Course content
The day will cover:
Explanation of domains of palliative care applicable to chronic respiratory diseases.
Overview of palliative care interventions for patients with chronic respiratory diseases.
Offering of palliative management for clinicians to use in practice.
Recommendations for clinical management of patients receiving palliative care for chronic respiratory diseases.
Who is it for
Healthcare professionals who are caring for palliative patients and their families.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Palliative management of breathlessness and secretions
Friday 26 June
Tier 2 - Intermediate
Study Day – Pain in Palliative Care
Course content
The day will cover:
• An overview of the physiology of pain.
• Identifying different pain types and treatment.
• Understanding the skills required to assess and manage pain effectively.
• Exploring pharmacological and non-pharmacological management of pain.
• An exploration of “Total Pain”.
• Offer an understanding of emotional, psychological, social and spiritual pain and gain an understanding on how these experiences impact on the individual’s pain experience.
Who is it for
Healthcare professionals who are caring for palliative patients and their families.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Wednesday 25th March 2026 10am-4pm
Register here
Pain in Palliative Care
Tuesday 7 July
Tuesday 23 March 2027
Register here
Tier 2 - Intermediate
Intermediate communication skills
Course content
The day will enable you to enhance communication skills in difficult or challenging situations.
The training explores barriers to communication, strategies to manage conversations in difficult scenarios, how to explore conversations in ceilings of treatment or end-of-life care as wells as tools and skills to help you develop confidence.
Who is it for
• A specialist palliative and end-of-life care practitioner
• Any NHS, allied health or social care professionals who regularly work with life-limiting conditions of uncertain prognosis
• Social workers, care home managers or social care managers
• Registered professionals wishing to explore more challenging conversations and communication skills
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Intermediate communication skills
Wednesday 13 May
Wednesday 15 July
Wednesday 9 September
Wednesday 25 November
Wednesday 6 January 2027
Register here
Tier 1 - Foundation
Benefits of Palliative Rehabilitation
Course content
Insight into how rehabilitation can enable an individual to manage their long-term condition.
The course also will identify strategies that enable patients to engage with what matters to them and appreciate and share the importance of therapeutic rehabilitation.
Who is it for
Any healthcare professional who supports people with life-limiting conditions so they can discuss the benefits of palliative rehabilitation.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Benefits of Palliative Rehabilitation
Wednesday 6 May
Thursday 19 November
Register here
Tier 1 - Foundation
Palliative and End–of–Life Care Champions Course
Course content
This course aims to equip care staff with the knowledge, skills and attitudes to become champions, promoting best practice for end-of-life patients.
Note: If you have previously attended the Keech Hospice Principles programme then you only need to book on to day 2 of the course.
Who is it for
All care staff wishing to become Palliative and End–of–Life Care Champions.
Location
virtual
Keech Hospice (KH)
Fountain Suite, Keech Hospice,
Great Brammingham Road,
Luton LU3 3NT.
Sue Ryder (SR)
Sue Ryder St Johns Hospice, Johns Road, Bedford, Bedfordshire, MK44 3RJ.
Willen Hospice (WH)
Willen Hospice Milton Road, Milton Keynes, Buckinghamshire, MK15 9AB.
Cost
FREE
Dates and Registration
Thursday 28and Friday 29 May - KH
Thursday 30 and Friday 31 July - SR
Thursday 24 and Friday 25 September - SR
Friday 26 and Tuesday 27 November - KH
Thursday 28 and Friday 29 January - 2027 - WH
Thursday 24 and Friday 25 March - 2027 - SR
Register here
Tier 1 - Foundation
Foundation communication skills
Course content
The Foundation Communication Skills course aims to help you with delivering difficult conversations and give you tools to support communication.
Who is it for
This training is for any health care professional or non-health care professional who would like to learn more about communication and the art of conversation.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Wednesday 18 March 2026 9am – 12.30pm
Register here
Foundation Communication Skills
Wednesday 3 June
Wednesday 23 September
Wednesday 11 November
Wednesday 20 January 2027
Wednesday 17 March 2027
Register here
Tier 1 - Foundation
Verification of Expected Death
Course content
The course is aimed at staff who wish to develop knowledge and skills in recognising death and the process of verifying an expected death.
Who is it for
Suitable for registered health care professionals who need to understand the principles or to refresh knowledge of the verification of expected death process.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Verification of Expected Death
Thursday 25 June
Thursday 10 September
Friday 2 October
Thursday 12 November
Friday 8 January 2027
Tuesday 2 February 2027
Friday 19 March 2027
Register here
Tier 1 - Foundation
Social Care – Induction in Palliative and End-of-Life Care (PEoLC)
Course content
This is an essential course for all new caring staff working with the council across BLMK.
The course considers key skills in working with dying patients exploring cultural impact, person-centred end-of-life care, communication skills and being with the dying person and their family. There is opportunity to discuss the personal impact of caring in this environment which will be new to many.
Who is it for
This is an essential course for all new caring staff working with the council across Bedfordshire, Luton or Milton Keynes (BLMK).
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Wednesday 11 March 2026 10am – 12.30pm
Register here
Induction in Palliative and End-of-Life Care
Thursday 14 May
Tuesday 21 July
Thursday 17 September
Monday 9 November
Monday 18 January 2027
Wednesday 10 March 2027
Register here
Tier 1 - Foundation
Children’s Palliative Care Course
Course content
An overview of the key areas associated with Children’s Palliative and End of Life Care.
Opportunity for Q&A and discussion are included within each session. This is a 5 week course. Delegates can book individual sessions or attend the whole programme.
Topics include: Pain, neurology, advance care planning, consent and the law.
Who is it for
Any health care professional wishing to gain more confidence for the care of children with a palliative and end of life care diagnosis.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Children's Palliative Care Course
Tuesday 12 May
Tuesday 2 June
Tuesday 1 July
Tuesday 8 September
Tuesday 6 October
Register here
Tier 1 - Foundation
Principles of End-of-Life Care
Course content
An overview of the key areas associated with palliative and End of Life Care (EOLC).
Principles of how to look after yourself as someone looking after a dying patient. Topics include: Principles of palliative care, essential communication, advance care planning, care in the last days.
This is a 4 week, fortnightly rolling programme, you can book onto individual sessions or sign up for a whole programme.
Who is it for
Unregistered health care professionals (such as health care assistants, carer, support worker etc) wishing to gain more confidence in the care of adult patients with a palliative and end of life diagnosis.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
This is a fortnightly rolling programme, giving you the flexibility to choose dates and times that suit you. You can book onto individual sessions or sign up for a whole programme.
Principles of palliative care and end-of-life care
Thursday 23 April - 10.30-11.30am
Thursday 10 September - 2-3pm
Thursday 7 January 2027 - 10.30-11.30am
Thursday 23 April
Principles of Essential Communication
Thursday 7 May - 10.30-11.30am
Thursday 24 September- 2-3pm
Thursday 21 January 2027 - 10.30-11.30am
Thursday 7 May
Principles of Advance Care Planning
Thursday 21 May - 10.30-11.30am
Thursday 8 October - 2-3pm
Thursday 4 February 2027 - 10.30-11.30am
Thursday 21 May
Principle of Care in the Last Days
Thursday 4 June - 10.30-11.30am
Thursday 22 October - 2-3pm
Thursday 18 February - 10.30-11.30am
Thursday 4 June
Essential Principles of Loss and Bereavement
Thursday 2 July - 10.30-11.30am
Tuesday 24 November - 2-3pm
Tuesday 23 March 2027 - 10.30-11.30am
Thursday 2 July
Tier 1 - Foundation
Essential End of Life Care
Course content
An in-depth overview of the key areas associated with palliative and End of Life Care (EOLC).
Topics covered include advance care planning, anticipatory medication, essential conversations, pain management, breathlessness and secretion management, loss and bereavement and delirium and symptom control.
This is a 12 week rolling programme, giving you the flexibility to choose dates and times that suit you. You can book onto individual sessions or sign up for the whole programme.
Who is it for
Any registered health and social care professional (such as nurses, doctors, paramedics, social workers etc) wishing to gain more confidence for the care of adult patients with a palliative and end of life care diagnosis.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
This is a weekly rolling programme, giving you the flexibility to choose dates and times that suit you. You can book onto individual sessions or sign up for a whole programme.
Programme 3
Tuesday 6 January – Tuesday 24 March 2026 – 10.30-11.30am
Register here
Essentials of Palliative Care
Tuesday 21 April - 10.30-11.30am
Tuesday 8 September - 2-3pm
Tuesday 5 January 2027 - 10.30-11.30am
Tuesday 21 April
Essential Conversations
Tuesday 28 April - 10.30-11.30am
Tuesday 15 September - 2-3pm
Tuesday 12 January 2027 - 10.30-11.30am
Tuesday 28 April
Essential Advance Care Planning
Tuesday 5 May - 10.30-11.30am
Tuesday 22 September - 2-3pm
Tuesday 19 January 2027 - 10.30-11.30am
Tuesday 5 May
Essential Nausea and Vomiting Management
Tuesday 12 May - 10.30-11.30am
Tuesday 29 September - 2-3pm
Tuesday26 January 2027 - 10.30-11.30am
Tuesday 12 May
Essential Recognition of the Dying Patient
Tuesday 19 May - 10.30-11.30am
Tuesday 6 October - 2-3pm
Tuesday 2 February 2027 - 10.30-11.30am
Tuesday 19 May
Essential End-of-Life Care Anticipatory Medication
Tuesday 26 May - 10.30-11.30am
Tuesday 13 October - 2-3pm
Tuesday 9 February 2027 - 10.30-11.30am
Tuesday 19 May
Essential Pain Management
Tuesday 2 June - 10.30-11.30am
Tuesday 20 October - 2-3pm
Tuesday 16 February - 10.30-11.30am
Tuesday 2 June
Essential Breathlessness and Secretion Managment
Tuesday 9 June - 10.30-11.30am
Tuesday 27 October - 2-3pm
Tuesday 23 February 2027 - 10.30-11.30am
Tuesday 9 June
Essential Agitation and Delirium Symptom Control
Tuesday 16 June - 10.30-11.30am
Tuesday 3 November - 2-3pm
Tuesday 2 March 2027 - 10.30-11.30am
Tuesday 16 June
Essential Nutrition, Hydraytion and Mouth Care
Tuesday 23 June - 10.30-11.30am
Tuesday 10 November - 2-3pm
Tuesday 9 March 2027 - 10.30-11.30am
Tuesday 23 June
Essential Palliative Care/Oncology Emergencies
Tuesday 30 June - 10.30-11.30am
Tuesday 17 November - 2-3pm
Tuesday 16 March 2027 - 10.30-11.30am
Tuesday 30 June
Essential Principles of loss and Bereavement
Thursday 2 July - 10.30-11.30am
Tuesday 24 November - 2-3pm
Tuesday 23 March 2027 - 10.30-11.30am
Tuesday 2 July
Stay in touch
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Courses
Education and training
We are the destination for education across Bedfordshire, Luton and Milton Keynes. Providing everyone with FREE first class palliative care, end-of-life care, loss and bereavement support training.
Download the 2026/2027 prospectus
Welcome to our learning and development programme, created to support
everyone
who wants to build confidence, compassion, and practical knowledge in end‑of‑life care. Our training is open to all: healthcare professionals, social care teams, community members, volunteers, carers, and anyone wishing to better support others.
You do not need to work for Keech Hospice or be in a clinical role to take part.
We offer a wide range of sessions throughout the year, including introductory courses, specialist masterclasses, and full study days. Training is available both online and in person, covering essential topics across palliative care, end‑of‑life support, and bereavement.
All our courses are developed in alignment with the
NHS England ‘Career Pathway, Core Capabilities and Education Framework for Palliative and End‑of‑Life Care in England’ (2025)
. This ensures they equip the wider health and social care workforce with the skills, knowledge, and attitudes required to deliver high‑quality palliative and end‑of‑life care (PEoLC).
But our learning extends beyond professionals. Many of our sessions are designed for the general public, offering accessible, practical skills for anyone who wants to support people with compassion and confidence. To help you find the right fit, each course is grouped into three clear tiers based on knowledge and experience.
We are also proud to host
Compassionate Communities workshops
, open to everyone. These workshops place empathy at their heart, helping people build resilience and confidence to have meaningful conversations and make a real difference in their families, workplaces, and communities.
If you’re unsure where to begin or can’t find exactly what you need, we’re always here to help. Contact us at
learning@keech.org.uk
or call
01582 497898
to discuss your requirements.
How to book
Booking your course is quick and simple! You’ll be redirected to the Keech Hospice LMS site.
First time here?
Just click ‘
Get Started Here
’ to create your account.
Been before?
Log in using the password you chose previously. Once you’re in, you can pick a course date that works best for you, and you’ll automatically receive a handy reminder by email.
After you’ve registered once, you’ll be able to view and book any of our courses whenever you need – easy!
Tier 1: Foundation
The Foundation tier provides essential knowledge about palliative and end-of-life care. Most courses in this tier are specifically designed for registered health and social care professionals and are clearly identified as such.
Tier 2: Fundamentals
The Fundamentals tier builds on the knowledge gained in the Foundation modules. It is designed for both qualified and unqualified delegates who regularly care for patients with palliative and end-of-life needs.
Tier 3: Advanced
We recommend completing the Fundamentals modules before starting advanced training. This tier is tailored for health and social care professionals who specialize in palliative and end-of-life care.
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Study day
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Topic
Cancer
Care and care planning
Children
Communication
Community
End-of-life
Inclusive Health Series
Leadership and management
Pain and symptom management
Pallative care skills
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Level
Compassionate Communities
Tier 1 - Foundation
Tier 2 - Intermediate
Tier 3 - Advanced
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Show virtual courses only
Communities of Practice
In this section you will find out more about Project Echo. Keech Hospice has a Community of Practice for Transition and hosts ECHO sessions with a focus on transition for young people with palliative care needs.
ECHO Transition
Our ECHO Community of Practice focuses on Transition for young people with palliative care needs.
Project Echo aims to create communities of practice using virtual meetings to provide support and learning, expanding specialist knowledge and understanding.
Developed through the work of Dr. Sanjeev Arora in New Mexico it has grown into a worldwide movement aimed at improving patient care in underserved areas.
Get in touch to find out more and register your interest.
Get in touch
Social Care Champions
For all who have completed our end-of-life care champions course and are working across Bedfordshire, Luton and Milton Keynes.
Each session will provide an invaluable opportunity to update one another on your work, engage in peer learning and update and deepen learning through further teaching sessions.
Get in touch to find out more and register your interest.
Get in touch
Professional Nurse Advocate
This Professional Nurse Advocacy (PNA) Community of Practice allows hospice PNAs to promote and share best practice across all areas of England:
To provide a support network for practising Hospice PNAs across all areas of England.
To provide a forum to share good practice across the hospice PNA community.
To provide a point of contact for staff working in hospices who are new to the PNA role.
To highlight any development opportunities relevant to the role.
To share any health and wellbeing resources/strategies to support hospice care staff.
Membership is open to all qualified PNAs working in hospices across all of England regions.
The Community of Practice will be an hour-long monthly online meeting.
Get in touch
Clinical Student Placements
At Keech Hospice, we believe in the power of inclusion.
We welcome and celebrate the unique perspectives, skills and life experiences that everyone brings – whether you’re a member of staff, a volunteer or on placement with us. By fostering a truly inclusive environment, we ensure everyone feels valued, respected and empowered to thrive. Because at Keech, everyone is welcome – whatever your age, background or circumstance.
Get in touch
Keech’s training made such a difference to my confidence and approach to palliative care
Our Foundation Children’s Palliative Care course helped Sanjeev strengthen his practice as a Palliative Care Nurse
We’re committed to empowering health and social care professionals to deliver compassionate, high-quality care
Tracy Plunkett, Head of Learning Development & Research Keech Hospice
I enjoyed the session and learnt a lot. I will apply a lot of what I have learnt in the workplace and in my home life
Compassionate communities workshop participant
Our team
The Keech Hospice Learning team are a dedicated group of professionals committed to enhancing the quality of palliative care.
With expertise in diverse fields, including nursing, social work, and therapy, they play a pivotal role in educating and empowering healthcare providers. This includes a dedicated lecturer practitioners Judith Dimmock and Chris May, our Practice Educators Juliet Nayler and Sasikala Chandrasekar, Karen Hibbert, our Compassionate Communities lead and Mohammed Rahman our dedicated Community Connector.
Our approach extends beyond traditional care, focusing on holistic approaches, pain management, and emotional support for patients and families. Through workshops, training sessions, and collaborative initiatives, we equip individuals with the knowledge needed to navigate challenging circumstances, fostering a culture of empathy within the healthcare community and beyond.
Frequently asked questions
Who can attend your courses?
Each course is different, but for guidance we have included a ‘who is it for’ descriptor in the outline for each course.
’Our Tier 1-3 courses are open to any registered health and social care professional (such as nurses, doctors, paramedics and social workers) wishing to gain more confidence in palliative and end of life care diagnosis. In addition, many courses are also available to the wider public.
Our Compassionate Communities workshops are open to anyone.
What is a compassionate community?
A compassionate community is one in which everyone recognises that we all have a role in supporting each other, particularly during periods of crisis and loss.
It’s about making a difference by enabling people within the community to make a personal connection with another person in whatever way shows compassion, kindness, and care.
We deliver this through a series of workshops openly talking about death, dying and bereavement, supporting participants to learn more about body language, the spoken word and how taking time to listen can make a real difference.
Our aim is to the leave participants better able to go into their community, better informed and feeling more confident in having these conversations.
Are all your courses in-person?
No, our courses are a mixture of virtual and in person. We have included the information for each course in the course descriptor.
Are all your courses FREE?
Most of our courses are free of charge to everyone in Bedfordshire, Luton and Milton Keynes, whether you are a member of the public, healthcare professional or work for a local authority or the NHS. Some courses may have a small fee for those outside the Bedfordshire, Luton and Milton Keynes region or offered by our partner providers.
Related content
Tier 1 - Foundation
Effective Teaching Skills
Course content
Does your role include teaching patients, colleagues, volunteers or the public? If so, this practical course is designed to increase your confidence by enhancing your knowledge of teaching theory. To learn from each other how to facilitate learning in different settings to different people. It will provide you with resources to help plan and practice teaching sessions. Explore how to enhance the engagement of learners so they and you feel more comfortable and confident when facilitating learning.
Day 1
Learning theories
How do adults Learn?
What implications does this have for teaching adults?
What educational tools can we use to effectively engage adult learners?
Day 2
From theory to practice
Group working
Preparing, Planning , Facilitating training face to face and virtually
Practical solutions to managing classrooms
Equitable education for all and EDI
Utilising digital solutions including AI
Preparing for day 3
Day 3
Presentation
For each learner to facilitate a 10-minute presentation about a topic of their choice to include a learning theory and the related theorist.
There will then be a 5-minute Q and A after the presentation.
The presentation is formative. Verbal and written feedback will be provided to each presenter by their peers and lecturers in a constructive and supportive manner to aid and consolidate their learning.
Who is it for
There is an expectation that candidates will be involved in teaching after the course, at a minimum of two sessions per year.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Effective Teaching Skills
Monday 13, Tuesday 14 and Thursday 30 July
Monday 19 and Tuesday 20 October, and Monday 9 November
Tier 1 - Foundation
Non clinical communication skills
Course content
What can I gain from attending? This session aims enhance your ability to hold essential conversations with confidence and explore potential barriers, by identifying your own particular challenges. To explore communication skills helpful in emotionally, distressing situations, common to palliative and end-of-life-care and assist you in looking after yourself.
Who is it for
Non clinical staff
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Non clinical communication skills
Wednesday 22 April
Wednesday 24 June
Wednesday 9 December
Wednesday 10 February 2027
Tier 1 - Foundation
Psychological Assessment Skills
Course content
To enhance skills in the detection and first-line intervention for psychological distress in people with cancer and their families.
Who is it for
Cancer MDT keyworkers (typically CNSs, community macs) to complete this training, then maintain & develop their skills through ongoing Level 2 supervision groups.
We also welcome other cancer care staff (e.g. AHPs, ward or day unit senior nurses etc.) to join this programme too when spaces allow. Must have already completed the advanced communication skills training or an alternative communication skills course of that level.
Delegates will need to attend all three dates.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free
Dates and Registration
Psychological Assessment Skills 2026
Day 1 Thursday 10 September
Day 2 Thursday 17 September
Follow-up session Thursday 22 October
Psychological Assessment Skills
Psychological Assessment Skills 2027
Day 1 Wednesday 20 January
Day 2 Wednesday 27 January
Follow-up session Thursday 25 February
Psychological Assessment Skills
Tier 1 - Foundation
Supporting dying patients for rapid response and virtual ward staff
Course content
As healthcare evolves in line with the NHS 10 year Health Plan – Fit for the Future, more end-of-life care is being delivered in community settings by acute care professionals—often without formal palliative training. This shift brings new challenges: recognising when someone is dying, understanding palliative needs, and navigating the emotional and clinical uncertainties that come with end-of-life care.
Morning sessions will explore:
The difference between palliative and end-of-life care
How to recognise palliative need in community settings
What “normal dying” looks like—and how to talk about it
Key frameworks: ACP, ReSPECT, PACT, and Treatment Escalation Plans
Recognising when someone may be dying—and responding appropriately
Providing care in the last days of life
Afternoon session: Participants will engage in simulated scenarios, applying theory to practice in a safe, reflective environment—building confidence in real-world decision-making and communication.
Who is it for
This study day is designed to support rapid response and virtual ward staff in developing the confidence and skills to deliver compassionate, person-centred care outside the acute environment.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free
Dates and Registration
Supporting dying patients for rapid response and virtual ward staff
Wednesday 6 May
Tuesday 29 September
Thursday 25 February 2027
Register here
Tier 3 - Advanced
DNACPR and ReSPECT Writers – 2 days course
Course content
This practical 2 day course is for senior clinicians who have advanced care planning discussion with their patients including discussing DNACPR and ReSPECT and as part of their role. Who with agreement of their organisations plan to enhance their role by completing these forms during of following these discussions. This extension of their role will ensure people and those important to them can plan and discuss their preferences for care and treatment including not attempting cardio pulmonary resuscitation to enable them to die naturally in a place of their choosing.
Using scenario-based simulation with an actor. The learners will be supported by the group to enhance their skills and knowledge, share good practice and reflect on previous experiences of these complex emotive discussions. This will provide the candidates with the confidence to discuss these complex issues with their patients and those important to them and using the insights from the day to begin with support from their employers to complete the competencies in preparation for practice.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
DNACPR and ReSPECT Writers
Tuesday 14 and Wednesday 15 April
Tuesday 28 April and Wednesday 29 April
Thursday 4 June and Friday 5 June
Wednesday 12 August and Thursday 13 August
Thursday 29 October and Friday 30 October
Thursday 10 and Friday 11 December
Wednesday 3 and Thursday 4 February 2027
Register here
Tier 2 - Intermediate
Advance care planning ReSPECT and personalised care
Course content
This course introduces the universal principles of Advance Care Planning, Recommended Summary Plan for Emergency Care and Treatment emphasizing these sensitive conversations, personalised plans, and shared decision-making with professionals. It also covers reviewing care plans and provides an understanding of palliative and end-of-life care, guided by the five ‘Priorities of Care for the Dying Person.
Who is it for
Healthcare professionals who are caring for palliative patients and their families who would like to enhance their skills and knowledge of how to have sensitive conversations and support people to make plans for their future care and treatment. This course enables specialist nurses and senior clinicians who have these conversations to enrol on Respect & DNACPR Writers course.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Dates and Registration
Advance care planning ReSPECT and personalised care
Wednesday 20 May
Friday 17 July
Friday 11 September
Tuesday 24 November
Thursday 21 January 2027
Thursday 18 March
Register here
Tier 2 - Intermediate
Oncology series – Signs and symptoms of cancer and oncology palliative emergencies
Course content
To have a greater understanding of treatments and pathways and the patient journey. Increase in knowledge for oncological and palliative care emergencies.
Who is it for
Any healthcare professional or member of the public who wishes to learn ways of coping with difficulties.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Signs and symptoms of cancer and oncology palliative care emergencies
Tuesday 23 June
Wednesday 16 December
Register here
Tier 2 - Intermediate
Integrated Palliative Outcome Scale (IPOS)
Course content
The integrated Palliative care Outcome Scale (IPOS) is a validated multidimensional outcome measure which can be used in clinical care to assess patients’ symptoms and concerns and monitor changes over time.
Who is it for
This course is designed for healthcare staff who support Palliative and End of life care patients in any setting.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Integrated Palliative Outcome Scale (IPOS)
Friday 17 April
Friday 19 June
Friday 7 August
Friday 25 September
Friday 20 November
Friday 15 January 2027
Friday 12 March 2027
Register here
Tier 1 - Foundation
ReSPECT
Course content
This is a Treatment Escalation Plan, revolving around person-centered conversations around appropriate, future, treatment options. We will be providing monthly, half hour sessions for all health and social care staff, online, various days and times, to facilitate understanding this new documentation process.
Who is it for
All health and social care staff.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free
Dates and Registration
Friday 6 March - 9.30-10am
Monday 16 March - 2-2.30pm
Register here
ReSPECT
Tuesday 31 March
Monday 13 April
Tuesday 26 May
Wednesday 10 June
Thursday 23 July
Monday 17 August
Tuesday 15 September
Wednesday 14 October
Tuesday 24 November
Friday 18 December
Monday 11 January 2027
Tuesday 23 February 2027
Wednesday 31 March 2027
Register here
Tier 3 - Advanced
Masterclass
Course content
Each evening masterclass will offer exposure to key areas and themes of interest surrounding palliative and of end-of-life care with each one being delivered by a valued and expert speaker. Each morning masterclass will be delivered by experts by experience and relate to the previous evening masterclass.
Who is it for
Masterclasses are aimed at senior healthcare professionals across the health sector who wish to learn more around specific key areas.
Cost
FREE
Dates and Registration
Masterclass
Thursday 7 May
Wednesday 9 July
Thursday 10 September
Thursday 5 November
Thursday 7 January - 2027
Thursday 4 March - 2027
Register here
Compassionate Communities
Inclusive Health Series
Course content
A series related to inequalities and inequity within palliative care.
The main focus is to highlight many lesser taught and misunderstood areas in care that require addressing when providing care for patients and relatives who are living with a life limiting condition.
Who is it for
Any health care professional or non-care professionals wishing to expand knowledge and awareness within these areas of need.
Cost
Free
Dates and Registration
Talking More About Inclusive Healthcare
Tuesday 14 April, 2 – 3pm
Register here
Palliative Care and the Homeless Community
Friday 8 May, 2 – 3pm
Register here
What Have I Done To Deserve This: addressing the needs for the LGBTQIA+ community living with a palliative illness
Friday 5 June, 2 – 3pm
Register here
Racialism and Casteism in Palliative Care
Thursday 2 July, 2 – 3pm
Register here
Improving Palliative Care within Prison Services
Thursday 3 September, 2 – 3pm
Register here
Living with Learning Disabilities and a Life-limiting Condition
Wednesday 7 October, 2 – 3pm
Register here
Addressing Palliative Care Needs within Frail and Ageing Communities
Wednesday 4 November, 2 – 3pm
Register here
Improving Palliative Care for People Living in Poverty and Deprivation
Tuesday 8 December, 2 – 3pm
Register here
Palliative Care for the Gypsy, Traveller and Roma Communities
Wednesday 6 January 2026, 2 – 3pm
Register here
Mental Health and Palliative Care
Friday 5 February 2026, 2 – 3pm
Register here
Tier 2 - Intermediate
Signs and symptoms of Cancer and Oncology and Palliative Emergencies
Course content
Oncology Series.
To have a greater understanding of treatments and pathways and the patient journey. Increase in knowledge for oncological and palliative care emergencies.
Who is it for
Any healthcare professional or member of the public who wishes to learn ways of coping with difficulties.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Monday 15 December – 10am – 12.30pm
Register here
Compassionate Communities
Muslim Death Practices
Course content
Learn more about the Muslim/Islamic death culture and practices, with an interactive session about shrouding and washing the body. The workshop will involve: - The framework for Muslim death practices. Cultural diversity in the Muslim community – differentiating between what is a religious cultural death practice. Death practices according to the Islamic faith. Death practices in accordance with Islam. Practical demonstrations of washing and shrouding the body.
Who is it for
Any healthcare professional or member of the public.
Location
virtual
Keech Hospice (KH)
Fountain Suite, Keech Hospice,
Great Brammingham Road,
Luton, LU3 3NT.
Cost
FREE
Dates and Registration
Registration link coming soon, please contact learning@keech.org.uk for more details
Delivered in-person
Wednesday 6 May
Tuesday 13 October
Book Now
Compassionate Communities
Digital Memories Matter
Course content
Have you thought about what will happen to your digital footprint? What do we mean by digital assets? This workshop will provide you with an understanding of what your digital legacy means, what your digital assets are, where to go for help and how to turn this into conversation with family and friends.
Who is it for
Any healthcare professional or member of the public.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Digital Memories Matter
Thursday 14 May
Thursday 17 September
Tuesday 12 January 2027
Book Now
Compassionate Communities
Compassionate Friends skills workshop
Course content
A compassionate community is one in which everyone recognises that we all have a role in supporting each other, particularly during periods of crisis and loss. We want to create a community of Compassionate Friends across the areas where we deliver care to help dispel the myths about dying and bereavement, helping communities to be better informed and more confident in a having these conversations.
The main areas covered:
Explaining what a Compassionate Community is.
Interpersonal skills – how to use your listening skills, body language, spoken word and empathy.
Dispelling the myths and taboos around talking about death and dying.
How to start a conversation – questions to ask and potential responses to help you deal with the conversation.
Considering your own networks within your community and how you could tap into these.
Looking after yourself.
Useful resources.
Making your pledge to your community.
Who is it for
Any healthcare professional or member of the public.
Location
virtual
Virtual and in-person
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Compassionate Friends Skills Workshop
Monday 18 May
Monday 5 October
Wednesday 20 January 2027
Book Now
Tier 3 - Advanced
Transition to Autonomous Practice Course
Course content
6 session programme funded by the BLMK and Hertfordshire and West Essex Integrated Care Boards and administered by Keech Hospice.The programme comprises six sessions which must all be attended to receive certification. Participants will meet regularly with a specialist mentor, reflecting on practice and taking part in action learning sets. Each day of the course is themed around an aspect of your specialist role:
Six session programme
Day 1Setting the scene and developing self.
Day 2Leadership and collaborative practice.
Day 3Developing self and others, through
teaching and audit.
Day 4Improving quality and developing practice.
Day 5Developing self through self-management
and self-care.
Day 6Developing self: theory to practice.
Who is it for
For Nurse/AHPs transitioning from a generalist to a specialist/site specific role in Palliative and End-of-life Care, Oncology and Life-Limiting Conditions.
Location
none
Grove House, Waverley Road, St Albans, Hertfordshire, AL3 5QX.
Cost
FREE
Dates and Registration
Transition to autonomous practice
Day 1 - Thursday 3 September
Day 2 - Thursday 15 October
Day 3 - Thursday 19 November
Day 4 - Thursday 17 December
Day 5 - Thursday 14 January
Day 6 - Thursday 25 February
Register here
Tier 3 - Advanced
Advanced communication skills
Course content
This course is for experienced healthcare professionals who have difficult conversations on a daily basis and have previously attended a level of communication training. This includes nursing staff at band 6 or above, GP’s and other senior staff involved in breaking bad news with palliative patients.
This 2-day course will provide you with key communication strategies for managing difficult conversations you may experience in your role. This training gives you the opportunity to explore scenarios and learn different techniques and confidence to deal with patients and/or family members situations in the future.
Who is it for
All experienced healthcare professionals who have difficult conversations as part of their everyday role and have had previous communication skills training.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
£500 per delegate for the 2-day course
Fees are required on application. Previous delegates have been able to obtain funding from external organisations, particularly those from hospice and community nursing settings.
Dates and Registration
For enquiries and to book onto the course, please contact: education@stfrancis.org.uk
Advanced communication skills
Wednesday 8 and Thursday 9 April
Thursday 7 and Friday 8 May
Wednesday 3 and Thursday 4 June
Wednesday 1 and Thursday 2 July
Wednesday 16 and Thursday 17 September
Tuesday 6 and Wednesday 7 October
Wednesday 11 and Thursday 12 November
Wednesday 2 and Thursday 3 December
Tier 2 - Intermediate
Personalised Care and Support Planning
Course content
Care and Care Planning.
This course introduces the universal principles of Advance Care Planning, emphasizing sensitive conversations, personalized plans, and shared decision-making with professionals. It also covers reviewing care plans and provides an understanding of palliative and end-of-life care, guided by the five ‘Priorities of Care for the Dying Person.’
Who is it for
Healthcare professionals who are caring for palliative patients and their families.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Monday 8 December - 1.30-5pm
Monday 23 February 2026 - 1.30-5pm
Register here
Tier 2 - Intermediate
Oncology series – Understanding of cancer and treatment
Course content
An understanding of the most common cancers and treatments and side effects. An awareness of the staging process and diagnostics.
Who is it for
Any healthcare professional or member of the public who wishes to learn ways of coping with difficulties.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Understanding of cancer and treatment
Friday 22 May
Wednesday 25 November
Register here
Tier 2 - Intermediate
Study Day – Nausea and Vomiting
Course content
This day will explore the symptoms of Nausea and Vomiting and explore the reasons this common symptom arises in palliative care, along with clinical rationale for assessment and finding relief.
Who is it for
Healthcare professionals who are caring for palliative patients and their families.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free to those working inside Bedfordshire, Luton and Milton Keynes. £25 outside
Dates and Registration
Wednesday 25 February – 10am-4pm
Register here
Nausea and vomiting
Wednesday 17 June
Wednesday 24 February 2027
Register here
Tier 2 - Intermediate
Study Day – All Age Advance Care Planning (ACP)
Course content
palliative and end-of-life care regularly, whether qualified or unqualified. It will cover in some detail the various components of what a good advance care plan may look like, with plenty of time for questions and discussion. The course is delivered by experts within their fields of practice.
Who is it for
This is a Tier 2 ‘Fundamentals’ study day. Ideally, you will have attended a Tier 1 course, such as the ‘Essential Advance Care Planning’ session and are ready to build upon that knowledge and explore further.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
Free to those working inside Bedfordshire, Luton and Milton Keynes, £25 outside
Dates and Registration
All Age Advance Care Planning (ACP)
Wednesday 27 May
Wednesday 21 October
Register here
Tier 2 - Intermediate
Study Day – Palliative Management of Breathlessness and Secretions
Course content
The day will cover:
Explanation of domains of palliative care applicable to chronic respiratory diseases.
Overview of palliative care interventions for patients with chronic respiratory diseases.
Offering of palliative management for clinicians to use in practice.
Recommendations for clinical management of patients receiving palliative care for chronic respiratory diseases.
Who is it for
Healthcare professionals who are caring for palliative patients and their families.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Palliative management of breathlessness and secretions
Friday 26 June
Tier 2 - Intermediate
Study Day – Pain in Palliative Care
Course content
The day will cover:
• An overview of the physiology of pain.
• Identifying different pain types and treatment.
• Understanding the skills required to assess and manage pain effectively.
• Exploring pharmacological and non-pharmacological management of pain.
• An exploration of “Total Pain”.
• Offer an understanding of emotional, psychological, social and spiritual pain and gain an understanding on how these experiences impact on the individual’s pain experience.
Who is it for
Healthcare professionals who are caring for palliative patients and their families.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE for those working inside BLMK
£25 for those working outside BLMK
Dates and Registration
Wednesday 25th March 2026 10am-4pm
Register here
Pain in Palliative Care
Tuesday 7 July
Tuesday 23 March 2027
Register here
Tier 2 - Intermediate
Intermediate communication skills
Course content
The day will enable you to enhance communication skills in difficult or challenging situations.
The training explores barriers to communication, strategies to manage conversations in difficult scenarios, how to explore conversations in ceilings of treatment or end-of-life care as wells as tools and skills to help you develop confidence.
Who is it for
• A specialist palliative and end-of-life care practitioner
• Any NHS, allied health or social care professionals who regularly work with life-limiting conditions of uncertain prognosis
• Social workers, care home managers or social care managers
• Registered professionals wishing to explore more challenging conversations and communication skills
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Intermediate communication skills
Wednesday 13 May
Wednesday 15 July
Wednesday 9 September
Wednesday 25 November
Wednesday 6 January 2027
Register here
Tier 1 - Foundation
Benefits of Palliative Rehabilitation
Course content
Insight into how rehabilitation can enable an individual to manage their long-term condition.
The course also will identify strategies that enable patients to engage with what matters to them and appreciate and share the importance of therapeutic rehabilitation.
Who is it for
Any healthcare professional who supports people with life-limiting conditions so they can discuss the benefits of palliative rehabilitation.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Benefits of Palliative Rehabilitation
Wednesday 6 May
Thursday 19 November
Register here
Tier 1 - Foundation
Palliative and End–of–Life Care Champions Course
Course content
This course aims to equip care staff with the knowledge, skills and attitudes to become champions, promoting best practice for end-of-life patients.
Note: If you have previously attended the Keech Hospice Principles programme then you only need to book on to day 2 of the course.
Who is it for
All care staff wishing to become Palliative and End–of–Life Care Champions.
Location
virtual
Keech Hospice (KH)
Fountain Suite, Keech Hospice,
Great Brammingham Road,
Luton LU3 3NT.
Sue Ryder (SR)
Sue Ryder St Johns Hospice, Johns Road, Bedford, Bedfordshire, MK44 3RJ.
Willen Hospice (WH)
Willen Hospice Milton Road, Milton Keynes, Buckinghamshire, MK15 9AB.
Cost
FREE
Dates and Registration
Thursday 28and Friday 29 May - KH
Thursday 30 and Friday 31 July - SR
Thursday 24 and Friday 25 September - SR
Friday 26 and Tuesday 27 November - KH
Thursday 28 and Friday 29 January - 2027 - WH
Thursday 24 and Friday 25 March - 2027 - SR
Register here
Tier 1 - Foundation
Foundation communication skills
Course content
The Foundation Communication Skills course aims to help you with delivering difficult conversations and give you tools to support communication.
Who is it for
This training is for any health care professional or non-health care professional who would like to learn more about communication and the art of conversation.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Wednesday 18 March 2026 9am – 12.30pm
Register here
Foundation Communication Skills
Wednesday 3 June
Wednesday 23 September
Wednesday 11 November
Wednesday 20 January 2027
Wednesday 17 March 2027
Register here
Tier 1 - Foundation
Verification of Expected Death
Course content
The course is aimed at staff who wish to develop knowledge and skills in recognising death and the process of verifying an expected death.
Who is it for
Suitable for registered health care professionals who need to understand the principles or to refresh knowledge of the verification of expected death process.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Verification of Expected Death
Thursday 25 June
Thursday 10 September
Friday 2 October
Thursday 12 November
Friday 8 January 2027
Tuesday 2 February 2027
Friday 19 March 2027
Register here
Tier 1 - Foundation
Social Care – Induction in Palliative and End-of-Life Care (PEoLC)
Course content
This is an essential course for all new caring staff working with the council across BLMK.
The course considers key skills in working with dying patients exploring cultural impact, person-centred end-of-life care, communication skills and being with the dying person and their family. There is opportunity to discuss the personal impact of caring in this environment which will be new to many.
Who is it for
This is an essential course for all new caring staff working with the council across Bedfordshire, Luton or Milton Keynes (BLMK).
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Wednesday 11 March 2026 10am – 12.30pm
Register here
Induction in Palliative and End-of-Life Care
Thursday 14 May
Tuesday 21 July
Thursday 17 September
Monday 9 November
Monday 18 January 2027
Wednesday 10 March 2027
Register here
Tier 1 - Foundation
Children’s Palliative Care Course
Course content
An overview of the key areas associated with Children’s Palliative and End of Life Care.
Opportunity for Q&A and discussion are included within each session. This is a 5 week course. Delegates can book individual sessions or attend the whole programme.
Topics include: Pain, neurology, advance care planning, consent and the law.
Who is it for
Any health care professional wishing to gain more confidence for the care of children with a palliative and end of life care diagnosis.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
Children's Palliative Care Course
Tuesday 12 May
Tuesday 2 June
Tuesday 1 July
Tuesday 8 September
Tuesday 6 October
Register here
Tier 1 - Foundation
Principles of End-of-Life Care
Course content
An overview of the key areas associated with palliative and End of Life Care (EOLC).
Principles of how to look after yourself as someone looking after a dying patient. Topics include: Principles of palliative care, essential communication, advance care planning, care in the last days.
This is a 4 week, fortnightly rolling programme, you can book onto individual sessions or sign up for a whole programme.
Who is it for
Unregistered health care professionals (such as health care assistants, carer, support worker etc) wishing to gain more confidence in the care of adult patients with a palliative and end of life diagnosis.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
This is a fortnightly rolling programme, giving you the flexibility to choose dates and times that suit you. You can book onto individual sessions or sign up for a whole programme.
Principles of palliative care and end-of-life care
Thursday 23 April - 10.30-11.30am
Thursday 10 September - 2-3pm
Thursday 7 January 2027 - 10.30-11.30am
Thursday 23 April
Principles of Essential Communication
Thursday 7 May - 10.30-11.30am
Thursday 24 September- 2-3pm
Thursday 21 January 2027 - 10.30-11.30am
Thursday 7 May
Principles of Advance Care Planning
Thursday 21 May - 10.30-11.30am
Thursday 8 October - 2-3pm
Thursday 4 February 2027 - 10.30-11.30am
Thursday 21 May
Principle of Care in the Last Days
Thursday 4 June - 10.30-11.30am
Thursday 22 October - 2-3pm
Thursday 18 February - 10.30-11.30am
Thursday 4 June
Essential Principles of Loss and Bereavement
Thursday 2 July - 10.30-11.30am
Tuesday 24 November - 2-3pm
Tuesday 23 March 2027 - 10.30-11.30am
Thursday 2 July
Tier 1 - Foundation
Essential End of Life Care
Course content
An in-depth overview of the key areas associated with palliative and End of Life Care (EOLC).
Topics covered include advance care planning, anticipatory medication, essential conversations, pain management, breathlessness and secretion management, loss and bereavement and delirium and symptom control.
This is a 12 week rolling programme, giving you the flexibility to choose dates and times that suit you. You can book onto individual sessions or sign up for the whole programme.
Who is it for
Any registered health and social care professional (such as nurses, doctors, paramedics, social workers etc) wishing to gain more confidence for the care of adult patients with a palliative and end of life care diagnosis.
Location
virtual
Some of our courses are virtual, so it’s important that you use an appropriate device with a working camera and microphone (tablet, laptop or PC, not a mobile phone) to ensure you get as much from the session as possible. Consider using a space with good lighting and ensure your camera is switched on.
Cost
FREE
Dates and Registration
This is a weekly rolling programme, giving you the flexibility to choose dates and times that suit you. You can book onto individual sessions or sign up for a whole programme.
Programme 3
Tuesday 6 January – Tuesday 24 March 2026 – 10.30-11.30am
Register here
Essentials of Palliative Care
Tuesday 21 April - 10.30-11.30am
Tuesday 8 September - 2-3pm
Tuesday 5 January 2027 - 10.30-11.30am
Tuesday 21 April
Essential Conversations
Tuesday 28 April - 10.30-11.30am
Tuesday 15 September - 2-3pm
Tuesday 12 January 2027 - 10.30-11.30am
Tuesday 28 April
Essential Advance Care Planning
Tuesday 5 May - 10.30-11.30am
Tuesday 22 September - 2-3pm
Tuesday 19 January 2027 - 10.30-11.30am
Tuesday 5 May
Essential Nausea and Vomiting Management
Tuesday 12 May - 10.30-11.30am
Tuesday 29 September - 2-3pm
Tuesday26 January 2027 - 10.30-11.30am
Tuesday 12 May
Essential Recognition of the Dying Patient
Tuesday 19 May - 10.30-11.30am
Tuesday 6 October - 2-3pm
Tuesday 2 February 2027 - 10.30-11.30am
Tuesday 19 May
Essential End-of-Life Care Anticipatory Medication
Tuesday 26 May - 10.30-11.30am
Tuesday 13 October - 2-3pm
Tuesday 9 February 2027 - 10.30-11.30am
Tuesday 19 May
Essential Pain Management
Tuesday 2 June - 10.30-11.30am
Tuesday 20 October - 2-3pm
Tuesday 16 February - 10.30-11.30am
Tuesday 2 June
Essential Breathlessness and Secretion Managment
Tuesday 9 June - 10.30-11.30am
Tuesday 27 October - 2-3pm
Tuesday 23 February 2027 - 10.30-11.30am
Tuesday 9 June
Essential Agitation and Delirium Symptom Control
Tuesday 16 June - 10.30-11.30am
Tuesday 3 November - 2-3pm
Tuesday 2 March 2027 - 10.30-11.30am
Tuesday 16 June
Essential Nutrition, Hydraytion and Mouth Care
Tuesday 23 June - 10.30-11.30am
Tuesday 10 November - 2-3pm
Tuesday 9 March 2027 - 10.30-11.30am
Tuesday 23 June
Essential Palliative Care/Oncology Emergencies
Tuesday 30 June - 10.30-11.30am
Tuesday 17 November - 2-3pm
Tuesday 16 March 2027 - 10.30-11.30am
Tuesday 30 June
Essential Principles of loss and Bereavement
Thursday 2 July - 10.30-11.30am
Tuesday 24 November - 2-3pm
Tuesday 23 March 2027 - 10.30-11.30am
Tuesday 2 July
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